The more helpful aspect is that you can access all documentation and have traceability in one place. This also provides peace of mind that your system will be compliant with ISO requirements. However, Greenlight is not user-friendly at all, lacks a lot of intuitive format, and also modules such as risk, design controls, training and suppliers miss important features that represent a lot of users' time and effort Review collected by and hosted on G2.com.

There are so many features that GG misses. The platform allows you to run a basic QMS, but when the organization escalates, the tools need to be able to let the organization grow. I think GG has a lot of restricted interactions, and from regular users, the outcome is always that it is not user-friendly. Review collected by and hosted on G2.com.

easy to work with, clear and straightforward Review collected by and hosted on G2.com.

Archived versions can be accessed by everyone, Review collected by and hosted on G2.com.

I really like the ability to have different users in different locations review documents simultaneously using Greenlight Guru Quality Management System. This feature makes it easy for multiple people to work together on reviewing and editing, which is really helpful for our team. Also, the initial setup was very easy, which was a nice surprise when we started using it. Review collected by and hosted on G2.com.

The ability to log in and review documents on my mobile phone is not compatible at the moment. Review collected by and hosted on G2.com.

The change order process and newly introduced templates, they are a much easier and streamlined version of Change Orders than what we had previously. Review collected by and hosted on G2.com.

There really isn't much, the price point is a bit much, but overall worth the investment (as someone who isn't on the accounting side of things) Review collected by and hosted on G2.com.

I don't have new comments since we are no longer using Greenlight Guru, and I don't know what improvements have been made on the system since we stopped using it. Review collected by and hosted on G2.com.

I don't have new comments since we are no longer using Greenlight Guru, and I don't know what improvements have been made on the system since we stopped using it. Review collected by and hosted on G2.com.

The best part of GG is its set of features specifically dedicated to the medical device space. Review collected by and hosted on G2.com.

The training module is not fantastically designed and search functionality is relatively rudimentary. Review collected by and hosted on G2.com.

The system is relatively simple and easy to learn. Email notifications are helpful. Suitable for small companies that are not looked at carefully by regulatory bodies. Review collected by and hosted on G2.com.

For a medical device company, Greenlight is difficult to maintain in a way that is compliant to standards and regulations. Specific issues:

In Quality Processes, unable to route for approvals before final stage.

Nonconformance, Customer Feedback and CAPA worflows do not follow industry standard.

In Documents module, cannot add more than one file to an item.

Unable to customize.

The company has been non-responsive in attempts to provide feedback. Review collected by and hosted on G2.com.

Supplier and Training and Audit modules are efficient and useful for documenting all related documents in the same place. Review collected by and hosted on G2.com.

Search functions are not very helpful and precise. Review collected by and hosted on G2.com.

It is a very comprehensive software for medical devices. Review collected by and hosted on G2.com.

It is too clunky and we received FDA observations as a result of the greenlight guru eQMS document template language. Review collected by and hosted on G2.com.

I like that the Greenlight Guru Quality Management System is user-friendly with an easy dashboard. I also appreciate the visualization of the design matrix and risk assessment, plus the document comparison. It's great for reviewing documents before approving and conducting audits. The agility of the system stands out too. Review collected by and hosted on G2.com.

I find searching files and adding comments on the development sections challenging. It took a year to deploy because uploading past information and updating all our GPs to include Greenlight Guru were quite time-consuming. Review collected by and hosted on G2.com.