Quick to implement and integrate the tool. Helps accelerate paperless process and keep track of the same with little to no effort. Easy to use and explain to partners that I onboard. Quick response from customer support for assistance. Review collected by and hosted on G2.com.

Dependency on Graphite team to review the partner onboarding process Review collected by and hosted on G2.com.

It does what it says on the tin. There's was hardly any effort required from me to get a vendor onboarded. The vendor themself commended us for how seamless the entire process was. Would highly recommend. Review collected by and hosted on G2.com.

I created a test to get comfortable with using it for the first time. I've struggled to delete the test and keep getting notifications to complete the onboarding. Worth considering including a test environment for first time users. Review collected by and hosted on G2.com.

Single Point-of-Entry - All purchasing-related activities can be managed from a single point-of-entry, simplifying the process for requesters. Review collected by and hosted on G2.com.

Occasional lagging on the platform which can affect the user experience. Review collected by and hosted on G2.com.

The process and smooth workflow makes the the product easy to use. Review collected by and hosted on G2.com.

The UI is bit outdated and the customer support can be better. Review collected by and hosted on G2.com.

I like that vendors can manage and update their data on their own and these can be represented in our company systems within days. Review collected by and hosted on G2.com.

Vendors don't like to do too much verification steps and they get tired. Review collected by and hosted on G2.com.

It enables to manage and share the ownership of an onboarding process. Review collected by and hosted on G2.com.

It is hard to understand the status, who is the process pending, and what is the status without the administrator help Review collected by and hosted on G2.com.

There are a lot of ways to search for vendors, the details available are secure and easy to view. The platform is constantly improving, with any issues I find being resolved shortly after noticing Review collected by and hosted on G2.com.

It can be extremely difficult to get in contact with Graphite, some vendor struggle to find time for video calls with them due to the unusual hours. Review collected by and hosted on G2.com.

How easy and transparent the whole process is, you get to see where the process is stuck and where the dependency is. The workflow and error logs are amazing and very easy to onboard a vendor without reaching out to them constantly. Review collected by and hosted on G2.com.

We do not have searches like Netsuite so if we want to export a list of customer with proper filter I cannot find that in graphite connect Review collected by and hosted on G2.com.

Using GraphiteConnect streamlined our supplier onboarding process. We are now able to ask additional questions for compliance purposes, including workforce labor and data privacy questions. We also have an integration between GraphiteConnect and our ERP system, which helps eliminate human error data entry errors. Review collected by and hosted on G2.com.

I feel the integration between GraphiteConnect and our ERP system can be improved. We occasionally have integration sync issues, but the GC team has always been very quick to respond and troubleshoot any errors that come up. Review collected by and hosted on G2.com.

Great team to partner and collaborate with to find the right solutions to fit our third-party risk model. Review collected by and hosted on G2.com.

It has been discussed but I would love to see the export/import of the vendor assessments be prioritized on the gC roadmap. Review collected by and hosted on G2.com.