# GPTSmith Reviews **Vendor:** Bubble Group **Category:** [Chatbots Software](https://www.g2.com/categories/chatbots) **Average Rating:** 4.5/5.0 **Total Reviews:** 13 ## About GPTSmith GPTSmith is a cutting-edge platform that integrates OpenAI's GPT technology, allowing users to personalize their chatbot experience to their brand or unique preferences. Our goal is to democratize AI communication, making it personal, accessible, and efficient. Key Features - Personalized URLs & Pages: Get a unique URL and page instantly; no website setup needed! (Also supports iFrame embedding.) - Customizable Dialogues: Users can upload their data to ensure chatbot conversations align with their or their brand's requirements. - Email Notifications: Users receive chat logs in their designated email after every interaction. - On RAM Storage: By leveraging RAM storage for user data, we significantly increase response speed. - Bring Your Own Key Policy: We let users manage their OpenAI API keys for transparent costings and complete control. - Multiple Chatbots: Configure multiple bots, each with its own look, intro, data, and URL. - Custom Bot Roles: Define roles for bots and use system context retention for improved outputs. - User Email Collection: A feature that allows the collection of user emails for further engagement. - Advanced Models: We support both OpenAI GPT-3.5 and GPT-4 models. - Multilingual Support: Our chatbots can converse in over 95 different languages. Introducing the GPTSmith Affiliate Program: GPTSmith provides a permanent 25% commission on the earnings from every user you refer. All you need to do is sign up, and you can immediately find your referral link under the 'Affiliate' tab on the 'Account' page. For a detailed walkthrough and more information, you can talk to our chatbot at https://GPTSmith.app Or visit https://gptsmith.app/quick\_walk\_through https://docs.gptsmith.app ## GPTSmith Reviews ### 1. A good human assistant **Rating:** 3.5/5.0 stars **Reviewed by:** Yash C. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2024 **What do you like best about GPTSmith?** I loved the UI and simplicity of how a normal non-tech person can easily use it, and it uses gpt 4 which is known for good reasoning capability. The app can also understand voice, which is a big plus from my side, as I prefer speaking more than typing. **What do you dislike about GPTSmith?** I a topic-based conversation when I ask something which is not related to the topic it answers weirdly and makes answer from itself does not provide any correct explanation, sort of hallucinates. **What problems is GPTSmith solving and how is that benefiting you?** As an active user, it helps me quickly write a mail or generate a mail on any topic, it helps me fix my grammar which I usually make wrong. Additionally, I am a software developer some when I get stuck in some issues I can quickly ask him about the problem or errors I face instead of googling the errors. This made the development very fast ### 2. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Ramadan P. | Customer Support, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2023 **What do you like best about GPTSmith?** This software is incredibly user-friendly. I've encountered no difficulties during testing and it's good to have for customer support purposes, especially for small and starting companies. Its time-saving and easy to customize as your chat assistance bot and the pricing is acceptable for the value and they free account which is good for testing, which I frequently use for personal matters. **What do you dislike about GPTSmith?** So far no issue, however, I noticed that they are some features are not available in the starter and free subscription it will really be helpful to have them even with some limitation . **What problems is GPTSmith solving and how is that benefiting you?** The primary objective of GPTsmith is to address customer inquiries, which is evident in high customer satisfaction ratings and efficient use of agent time. I'm pleased to report that GPTsmith is making excellent progress towards achieving this goal. ### 3. Build my Chatbot speed and easy **Rating:** 5.0/5.0 stars **Reviewed by:** Marina E. | Trainee (Telesales representative), Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2023 **What do you like best about GPTSmith?** Using the GPTSmith platform is very easy And No Coding Required in using GPTSmith It saves a lot of time and is very easy to create i can also customize the page with the colors and shape you like There is also a free account to try **What do you dislike about GPTSmith?** In general, it is a beautiful platform, so far there is nothing that I did not like **What problems is GPTSmith solving and how is that benefiting you?** Our company was facing difficulty in responding to all customers’ inquiries at a specific time And Chatbot solve the problem By automatically responding to customers and answering their inquiries ### 4. You need a Chatbot? GPTSmith is the all-in-one Solution! **Rating:** 4.0/5.0 stars **Reviewed by:** Sanket C. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2024 **What do you like best about GPTSmith?** I have been using GPTSmith in my personal project to create personalised chatbot and AI assist tools. I like the seemless service provided by them as it is easy to customise and integrate the tools neccessory for the project. **What do you dislike about GPTSmith?** The only this I didn`t like about GPTSmith that they don`t provide any free version of the tool. **What problems is GPTSmith solving and how is that benefiting you?** By using GPTSmith, I have built custom chatbot tools with automated responses which helps the user`s a precise and quick query-resolution. ### 5. AI Content Generation as well as used for data analytics **Rating:** 4.5/5.0 stars **Reviewed by:** Jorge V. | Head of Customer Support, Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2024 **What do you like best about GPTSmith?** Platform frame work is really easy to use, implemtation has been really fiendly wich genreates a larger use. Based on features included within the platfom it improves tropicalization vs other platfroms. **What do you dislike about GPTSmith?** Reporting can be a bit better, considering that extraction is not always usaer friendly based on formats required for the business. **What problems is GPTSmith solving and how is that benefiting you?** Reduction of basic questions are being absorved by bot responses. We have seen a 6% reduction in human interaction requirements. ### 6. Underrated! **Rating:** 4.5/5.0 stars **Reviewed by:** Hassan K. | Member Experience Associate, Health, Wellness and Fitness, Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2023 **What do you like best about GPTSmith?** Provides a free tier account for those who want to test the features before commiting. I liked that it has support for GPT3.5 as well as GPT4. Also, I like that I am able to customize the chatbot page defining background, and text color. **What do you dislike about GPTSmith?** Nothing I have found to dislike! It's easy to use, and performs fast. **What problems is GPTSmith solving and how is that benefiting you?** We are using it to test featuring a chatbot option for our customers to use on our website. It's proving to be a fast and reliable solution, and we are confident that it'll help support our customers in more ways. ### 7. Brilliant! **Rating:** 5.0/5.0 stars **Reviewed by:** Abdelrahman F. | Member Experience Associate, Health, Wellness and Fitness, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2023 **What do you like best about GPTSmith?** You can start with a free tier account to test out the features before making any commitments, which is a great option. What's really cool is that you can personalize the chatbot page by choosing your own background and text colors. I also love that it supports both GPT3.5 and GPT4. **What do you dislike about GPTSmith?** Great performance, and no issue so far. Nothing to dislike. **What problems is GPTSmith solving and how is that benefiting you?** We've implemented it to try out the chatbot feature on our website for our customers. So far, it's been impressively speedy and dependable, and we're excited about how it will enhance our customer support. ### 8. My Review On GPTSmith. **Rating:** 4.5/5.0 stars **Reviewed by:** Akash H. | System Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2024 **What do you like best about GPTSmith?** Supports Multiple languages, excellent customized dialogues, response speed is good, saves the time and easy to customise. **What do you dislike about GPTSmith?** Sometimes the collection of information is less. Overall I am satisfied with this product. **What problems is GPTSmith solving and how is that benefiting you?** Saves the time. ### 9. Immersive experience **Rating:** 4.0/5.0 stars **Reviewed by:** Christopher A. C. | Enterprise (> 1000 emp.) **Reviewed Date:** October 25, 2023 **What do you like best about GPTSmith?** It helps me in improving my audit report in a technical writing style. Always providing me more than 1 alternative. **What do you dislike about GPTSmith?** In rare occasion, what i really want to convey in my audit report is not what the alternative has given. **What problems is GPTSmith solving and how is that benefiting you?** The technical writing style that we are using in creating an audit report. ### 10. Better Than other GPTs **Rating:** 3.5/5.0 stars **Reviewed by:** Amey M. | Manager Human Resource Business Partner, Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2023 **What do you like best about GPTSmith?** Less time Consumption & More info you get **What do you dislike about GPTSmith?** Speed up of process and more Relevant answers **What problems is GPTSmith solving and how is that benefiting you?** It's helping me to create social media content, Convert text to different styles & Produces learning materials ### 11. Awesome experience with GPTSmith **Rating:** 5.0/5.0 stars **Reviewed by:** Payal P. | Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2023 **What do you like best about GPTSmith?** I like how it is so user friendly! Love! **What do you dislike about GPTSmith?** I don't think there is anything to dislike. **What problems is GPTSmith solving and how is that benefiting you?** It is solving email verbiage on a day to day basis ### 12. Review for GPT smith **Rating:** 5.0/5.0 stars **Reviewed by:** Himanshu S. | AI consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2023 **What do you like best about GPTSmith?** useability and accessibility of GPT smith **What do you dislike about GPTSmith?** all is good just some improvement in UI is needed **What problems is GPTSmith solving and how is that benefiting you?** fast and accurate resolve of queries ### 13. EXCELLENT! SAVES A TON OF TIME **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2023 **What do you like best about GPTSmith?** The ease of use! Implementing this was a breeze. We use this for customer service and haven't looked back since. **What do you dislike about GPTSmith?** Nothing. It's becoming our daily tool for interacting with customers. **What problems is GPTSmith solving and how is that benefiting you?** We were having trouble responding to all our of customers within a given timeframe and this solves that with automated messaging. - [View GPTSmith pricing details and edition comparison](https://www.g2.com/products/gptsmith/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+11%3A42%3A44+-0500&secure%5Bsession_id%5D=e83b9f46-d662-4467-80f9-e125e376561c&secure%5Btoken%5D=a6bc2a2e2ed38d14d65f2c871f7d589bdf1bf04ffa08c7524d6fd43a2d826927&format=llm_user) ## GPTSmith Features **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Role-based access - Collection of information **Generative AI** - AI Text Generation - AI Text Summarization ## Top GPTSmith Alternatives - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,496 reviews) - [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) - 4.6/5.0 (5,278 reviews) - [Simplified](https://www.g2.com/products/simplified/reviews) - 4.6/5.0 (4,446 reviews)