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What's really nice is how easy it is to connect ChatGPT to platforms like WhatsApp or Facebook. This allows you to have an intelligent chatbot that responds directly where people are. It's super quick to set up for a small business and gives a professional image without having to code anything from scratch. Review collected by and hosted on G2.com.
The problem is that it remains an intermediary. You have to manage the cost of the tool and the cost of the OpenAI API separately, which can become complicated to track. And if the AI makes a mistake, the options for correcting or training the bot could be simpler. It lacks flexibility when you have very specific needs without having to code something from scratch. Review collected by and hosted on G2.com.
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