# Google Routes Reviews **Vendor:** Google **Category:** [Route Planning Software](https://www.g2.com/categories/route-planning-software) **Average Rating:** 4.3/5.0 **Total Reviews:** 18 ## About Google Routes Google Routes, a component of the Google Maps Platform, offers developers advanced routing capabilities to enhance navigation experiences within their applications. By leveraging real-time traffic data and sophisticated algorithms, it provides accurate and efficient route planning for various modes of transportation. Key Features and Functionality: - Compute Routes: Generates optimal routes between specified locations, considering factors like distance, estimated time of arrival (ETA), and current traffic conditions. - Compute Route Matrix: Calculates travel times and distances between multiple origins and destinations, facilitating efficient logistics and delivery planning. - Navigation SDK: Integrates turn-by-turn navigation with voice guidance directly into applications, offering a seamless user experience without the need for external navigation apps. - Roads API: Identifies the most likely roads traveled based on GPS coordinates, enhancing the accuracy of route mapping and analysis. - Route Optimization: Optimizes routes for multiple stops, ensuring the most efficient path is taken, which is particularly beneficial for delivery and service-based businesses. Primary Value and User Solutions: Google Routes addresses the need for precise and efficient navigation solutions by providing real-time, data-driven routing information. It enables businesses to improve operational efficiency, reduce travel times, and enhance customer satisfaction by integrating reliable navigation features into their services. Whether for ride-sharing, delivery services, or fleet management, Google Routes offers scalable and customizable routing solutions to meet diverse user needs. ## Google Routes Pros & Cons **What users like:** - Users value the **efficient and scalable routing solution** of Google Routes for precise, dynamic route planning. (1 reviews) - Users appreciate the **precise and dynamic route planning** of Google Routes, benefiting from real-time traffic accuracy. (1 reviews) - Users value the **real-time updates** that enhance route accuracy and flexibility, ensuring efficient navigation amidst changing conditions. (1 reviews) **What users dislike:** - Users find **implementation challenging** without in-house IT skills, particularly for large operations with lengthy routes. (1 reviews) - Users find Google Routes **expensive** to implement, especially for large operations requiring long routes without in-house IT skills. (1 reviews) ## Google Routes Reviews ### 1. Google Are Good at the Optimization Game **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2025 **What do you like best about Google Routes?** It is an efficient and scalable routing solution. It performs very well at precise and dynamic route planning. Real-time traffic data is very accurate. It can dynamically reroute based on changing traffic conditions and unforeseen obstacles. API is very flexible. **What do you dislike about Google Routes?** Implementation can be challenging if you do not have the IT skills in-house. It bacomes pricey when you are running a large operation with long routes. **What problems is Google Routes solving and how is that benefiting you?** I helped a client implement Google Routes for a fleet of 70 vehicles and an average of 2,000 daily deliveries. Before integrating Google Routes, the company relied on another vendor whose routing algorithms lacked real-time traffic adaptability, leading to frequent delays. The previous system required manual intervention for route adjustments, often causing dispatch bottlenecks and less than optimal vehicle utilization averaging less than 70%. Additionally, the legacy platform struggled with performance and scalability during high seasons. With Google Routes, we have automated and optimized route planning, significantly reducing dispatch times and improving on-time delivery rates. The system’s real-time traffic updates allow for dynamic rerouting and minimizing delays. The API integrations with the client’s existing order management system took some time (6+ months) but the end result was worth it - a 20% improvement in overall delivery efficiency. ### 2. Honest reviews of Google Routes **Rating:** 5.0/5.0 stars **Reviewed by:** Avinash j. | Senior Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** January 26, 2024 **What do you like best about Google Routes?** I really love how Google Routes makes navigation a breeze! The real-time updates and alternate routes help me avoid traffic jams, and the easy-to-follow directions make getting to my destination stress-free. Plus, the integration with other Google services is super convenient. It's like having a personal guide wherever I go! **What do you dislike about Google Routes?** Well, while Google Routes is pretty handy, sometimes I find that the estimated arrival times can be a bit optimistic. You know, it's not always accurate, especially during rush hours. Also, the constant notifications can get a bit overwhelming. I wish there was an option for a quieter mode. But overall, it does the job, and those are just minor quirks **What problems is Google Routes solving and how is that benefiting you?** Google Routes, or Google Maps as I know it, solves the headache of navigating unfamiliar places. It's my go-to guide, helping me avoid traffic snarls and suggesting the fastest routes. The real-time updates are a lifesaver, especially when I'm in a hurry. Plus, the ability to explore nearby places and find the best restaurants or coffee spots on the way is a cool bonus. It just makes my travels smoother and more enjoyable overall ### 3. Travel anywhere with ease using Google Routes **Rating:** 5.0/5.0 stars **Reviewed by:** Vijay P. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2023 **What do you like best about Google Routes?** The most suitable route will likely be selected once I enter my address and destination. Possible delays are indicated, along with the anticipated travel time. I can control my time by utilizing Google Routes and looking up the route before leaving to get ready for the roads and exits. **What do you dislike about Google Routes?** I tend to get confused easily when provided with various alternatives, such as several maps and routes. I only need to take the most straightforward, direct path from point A to point B. I don't need to use street views or aerial views while figuring out a route. I don't have many complaints regarding Google Routes. **What problems is Google Routes solving and how is that benefiting you?** I am confident that I will get there and return if sent to an unknown location. ### 4. Find your way easier with Google Routes **Rating:** 5.0/5.0 stars **Reviewed by:** Nigel R. | Paid Media Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2022 **What do you like best about Google Routes?** The fact that i never have to remember any roads or routes to anywhere, just plug in my maps. **What do you dislike about Google Routes?** There's really not much to dislike about this service. **What problems is Google Routes solving and how is that benefiting you?** I use Routes to find my way around town, and in that i also discover new places and activities from the listings that come up on maps ### 5. Google Routes-Excellent tool for knowing the routes to reach any destination **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 21, 2019 **What do you like best about Google Routes?** It shows the various ways to reach a destination such as by train, flight, by Road along with timings of train, bus. It shows the approximate time it would take to reach destination including traffic congestion times if it is short distances. It also guides users every step by step as how to reach a particular location along with total distance and the time it shall take to reach a destination. **What do you dislike about Google Routes?** Train Fares are not available as of now on Google route maps if the travel has to happen by train or taxi fares. Toll Cost could be updated in future. They can improve by adding number of Speed breakers, number of traffic signals, number of Check Posts in a particular route. **Recommendations to others considering Google Routes:** I had used it several times and would grade it as an excellent tool for all people on Earth. It shows different routes to reach the destination and shortest time along with traffic congestion. It shows the various ways to reach a destination such as by train, flight, by Road. It shows the approximate time it would take to reach destination including traffic congestion times if it is short distances. It also guides us where to turn left, right and after how much distance to reach a particular location. **What problems is Google Routes solving and how is that benefiting you?** Problems i solved with Google routes is as below: -Guided strangers who lost way to reach their destination by checking correct route map on my device and guided them. - I used it to plan my journey to reach a destination. I use it for checking how to reach a place such as is there any train service because in some hilly regions such as Nepal Train's and even bus service don't exist in some places. - I use it to find route map to reach un-known places along with directions. Benefits i have realized are below: - They offer service free of cost which is helpful for people who don't earn US dollars. - I used it several times to find best route, time it shall take to reach a place by different means of transport. - It helped me to find directions to reach unknown places. ### 6. Born without a sense of direction. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2018 **What do you like best about Google Routes?** I can put in my address and destination and choose which route is best suited for me. The travel time expected and possible delays are listed. By using Google Routes I can manage my time and refer to the route prior to travel to prepare for highways and exits along the way. **What do you dislike about Google Routes?** I am easily confused when given multiple options to choose from, such as different maps and routes. Just a simple most direct route from point A to B will get me where I need to go. Street views and aerial views are unnecessary for me when planning a route. Can't say too much that I dislike about Google Routes. **What problems is Google Routes solving and how is that benefiting you?** When I am sent to a destination that is not familiar I know that I will arrive and find my way back. ### 7. Always Gets me where i want to go **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin C. | Enforcement Intern, Law Practice, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2018 **What do you like best about Google Routes?** the fact that it updates so quickly. can't beat the quick loading when you really need live updates. further, the ability to put stops in the middle of a route is incredibly helpful because you don't need to resubmit all your information if you decide that you must change plans on late notice. **What do you dislike about Google Routes?** The audio system isn't great, and at times it's very difficult to hear, which can be difficult for complex routes. **What problems is Google Routes solving and how is that benefiting you?** It helps people get around, which in turn increases productivity, so it seems that there's a business benefit there. this is more of a day to day use product, though. ### 8. Google Routes gets me where I need to be **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer H. | Customer Relations, Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2018 **What do you like best about Google Routes?** I like that google routes is always updating and I am always impressed with how quick the updates are. **What do you dislike about Google Routes?** There really isn't anything that I dislike about it. SO far I really enjoy google routes. **Recommendations to others considering Google Routes:** Use Google Routes to help you get where you need to be. **What problems is Google Routes solving and how is that benefiting you?** It makes it easier to find the businesses that we need to make a delivery too. Prevents us from getting lost which helps better production. ### 9. Love Google Routes **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2018 **What do you like best about Google Routes?** Thankfully, our smartphones can provide us with turn-by-turn directions that allow us to navigate with relative ease, so we never have to use physical maps again. Yet, despite the ease of use, time is still the deciding factor for many when choosing which navigation app to use, which is why Google Maps and Waze are the creme de la crème of map apps. Help your users find the best way to get from A to Z with comprehensive data and real-time traffic **What do you dislike about Google Routes?** I like everything so far about Google Routes. **What problems is Google Routes solving and how is that benefiting you?** Easy to use to find locations that we need to make deliveries to. Help your users find the best way to get from A to Z with comprehensive data and real-time traffic ### 10. Google Routes is helpful in times of need **Rating:** 3.0/5.0 stars **Reviewed by:** Erin S. | Sports writer finds Sports Illustrated Play beneficial, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2018 **What do you like best about Google Routes?** I like the flow and ease of the program. It is very friendly with regular Google users and makes me enjoy using it over other apps. **What do you dislike about Google Routes?** Not much. I think it's as best as it can be. **What problems is Google Routes solving and how is that benefiting you?** It's easier to map out locations that otherwise can be confusing with other programs. It also is very similar to using Google with searches which makes it easy to use. ### 11. Google Routes **Rating:** 4.5/5.0 stars **Reviewed by:** Anna Beth H. | Teacher, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2018 **What do you like best about Google Routes?** Ease of use and similarity between other Google products **What do you dislike about Google Routes?** I do not dislike anything about this product. **What problems is Google Routes solving and how is that benefiting you?** I use Google Routes to get directions for Professional Development. ### 12. It is powered by the best source in Routes period **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2018 **What do you like best about Google Routes?** It's easy to use and the end user finds it comfortable because of the layout and style they know. **What do you dislike about Google Routes?** Because this is part of active routeing it can make suggestions you weren't expecting that the end user might be uncomfortable with **What problems is Google Routes solving and how is that benefiting you?** I find it ends the questioning of how to route for users by trusting the Google Routes to be the most effective ### 13. Finding my way with Google Routes **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2018 **What do you like best about Google Routes?** I like the ease of navigating around and finding sites for work projects. **What do you dislike about Google Routes?** There is nothing that I dislike at this moment. **What problems is Google Routes solving and how is that benefiting you?** The fact that my whole management team can use the same Route program makes getting places a lot easier. ### 14. Google routes **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2018 **What do you like best about Google Routes?** I love being able to find a quicker route by using Google routes. **What do you dislike about Google Routes?** Sometimes Google routes is not completely accurate in rural areas. **What problems is Google Routes solving and how is that benefiting you?** Google routes is one of the best map content I have found. I am very pleased. ### 15. Good concept, but no. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2018 **What do you like best about Google Routes?** Not really much of anything great to say. I mean.. good concept, but not practical to map out your route. Easier interfaces out there to use,. **What do you dislike about Google Routes?** Essentially everything. I think this was something that was a afterthought. **What problems is Google Routes solving and how is that benefiting you?** Solved nothing with this. ### 16. This is great. **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2018 **What do you like best about Google Routes?** The Google Routes works well to get to certain spots on your business location **What do you dislike about Google Routes?** Not a thing. Nothing to complain about. I think you will see you won’t have issues **What problems is Google Routes solving and how is that benefiting you?** Getting to locations faster ### 17. Very Impressive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2018 **What do you like best about Google Routes?** You are able to go in and correct the route if it is not correct. **What do you dislike about Google Routes?** The quick turn by turn responses i love to have them directly sent to my phone. Also it will allow you to find restaurants directly as well. **What problems is Google Routes solving and how is that benefiting you?** We use for the GPS routing between client and caregivers homes and it allows for that to directly sync. ### 18. Great way to plan for any area **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2018 **What do you like best about Google Routes?** Routes provides comparison between every form of transportation **What do you dislike about Google Routes?** Often overestimates walking and biking times **What problems is Google Routes solving and how is that benefiting you?** Planning transportation during trips and travel - [View Google Routes pricing details and edition comparison](https://www.g2.com/products/google-routes/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-18+00%3A38%3A35+-0500&secure%5Bsession_id%5D=b1ccec1b-caeb-419a-9ea7-63c4faadfd64&secure%5Btoken%5D=0224383091dadd8f5843f33e0c6b757715613b714ec5079c534696b803921875&format=llm_user) ## Google Routes Features **Routing** - Master Routing - Default Routes - Route Assignment **Scheduling** - Master Schedule - Constraints - Adjustments - ETA **Optimization** - Priorities - Real Time - Dynamic Routing **Analytics** - Performance - Time & Costs - Productivity ## Top Google Routes Alternatives - [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) - 3.8/5.0 (943 reviews) - [SalesRabbit](https://www.g2.com/products/salesrabbit/reviews) - 4.5/5.0 (432 reviews) - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) - 4.2/5.0 (555 reviews)