Google Cloud Observability is used to monitor applications and cloud infrastructure by bringing logs, metrics, and traces together. It helps teams spot problems, investigate errors, and understand application performance.

What company sizes and industries is Google Cloud Observability the best fit for?

Google Cloud Observability’s positive experiences are most concentrated among small, mid-market, and enterprise organizations, with software and IT-oriented industries especially represented.

Company size: Mid-market teams are most prominent, with small businesses and enterprises also represented.
Industries: Computer software and information technology and services stand out, alongside computer and network security and telecommunications.

What customer support options does Google Cloud Observability provide, and how do users find the overall support experience?

Google Cloud Observability’s support experience comes across as mixed rather than a consistent strength. Users raise concerns about the cost or availability of support and the effort involved in finding useful guidance.

What features or capabilities could make Google Cloud Observability even more useful?

Google Cloud Observability could be more useful with faster, clearer workflows for finding and working with operational data. The most practical improvements would be:

Speed up log search and retrieval, particularly when filtering or looking for older records.
Make the interface and query tools easier to navigate, especially for new users.
Expand integrations and simplify automation for alerts, dashboards, and metric setup.
Make cost reporting and usage estimates easier to understand.

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Matthew W.

Software Developer

Mid-Market (51-1000 emp.)

1/24/2019

"Good for aggregating logs, easy to use if already on GCP, bad for metrics"

3/5

What do you like best about Google Cloud Observability?

Easy to collect logs from all Google Cloud services you use. Logs are kept in an archive for a very long time (if you can pay for it). Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Observability?

Searching through gathered logs is a bit slow. Metrics are not well supported. There is a limit to how often you can send a particular metric to Google, no matter how many processes you have running that would need to send the metric. So, you must create your own metric collection infrastructure so that you can buffer them and send the aggregate metrics periodically. Review collected by and hosted on G2.com.

Recommendations to others considering Google Cloud Observability:

Useful for aggregating and searching logs, but less useful for metrics. Other products like Datadog have better support for being able to easily send metrics from each process. With Stackdriver metrics, you need to aggregate them yourself because you can only send one metric every 5 seconds or so. If you have two microservice instances, that means sending the metrics to a dedicated microservice just to collect them and aggregate them so that between your entire system, the metric is only sent to GCP every 5 seconds or so. Review collected by and hosted on G2.com.

What problems is Google Cloud Observability solving and how is that benefiting you?

Knowing what's going on in each stage of our big data pipeline. Logs from different microservices are aggregated and we can search through them. It supports structured logging, so we can attach tags to the log messages like the Kubernetes pod or cluster it's running in, to more easily filter the messages to what we want to see. Review collected by and hosted on G2.com.

Verified User in Internet

Enterprise (> 1000 emp.)

12/5/2019

"simple to use and easy to configure for application logging."

5/5

What do you like best about Google Cloud Observability?

Easy configuration to push logs from containerized applications, structured logging, easy and simple query structure to retrieve the logs. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Observability?

Uptime checks can be made better performant, its takes considerably longer time to actually start checking after u define them. Review collected by and hosted on G2.com.

Verified User in Computer Software

Enterprise (> 1000 emp.)

11/22/2019

"Google Stackdriver"

5/5

What do you like best about Google Cloud Observability?

Easily monitor, logging and diagnostic resources in Cloud GCP as well in AWS. Create custom metrics as per requirements easily. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Observability?

There are not much on solutions of some issue and taking time initially while creating metrics Review collected by and hosted on G2.com.

Verified User in Security and Investigations

Small-Business (50 or fewer emp.)

11/17/2019

"Pretty useful"

4/5

What do you like best about Google Cloud Observability?

The time it takes for our events to be logged and alerted is really fast. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Observability?

Nothing in specific. I don't have anything that I dislike. Review collected by and hosted on G2.com.

Verified User in Retail

Mid-Market (51-1000 emp.)

11/18/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"SRE/DevOps Engineer"

3.5/5

What do you like best about Google Cloud Observability?

StackDriver is naturally integrated with Prometheus, my favorite monitor tools. We can easily transfer out existing monitor strategy to StackDriver. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Observability?

StrackDriver document and examples could be improved for the users. Review collected by and hosted on G2.com.

Verified User in Banking

Enterprise (> 1000 emp.)

11/6/2019

"Excellent tool to trace the issue"

4/5

What do you like best about Google Cloud Observability?

It is really easy to trace the issue very quickly Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Observability?

I have not seen anything which I do not like Review collected by and hosted on G2.com.

Andrew N.

Director - BI

Mid-Market (51-1000 emp.)

4/10/2019

"Love it"

5/5

What do you like best about Google Cloud Observability?

Love the amount of grain and information logged in stack-driver... I have yet to find anything that's missing and it can always answer my questions. Even better is the export ability into BigQuery for detailed analysis, reporting and automation. Thanks! Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Observability?

So far don't dislike anything... Everything is great! Review collected by and hosted on G2.com.

David G.

Network Manager

Enterprise (> 1000 emp.)

7/26/2018

"Unified monitoring engine for AWS and Rackspace."

4.5/5

What do you like best about Google Cloud Observability?

The service has a simple user interface and very good integration with a wide variety of workloads. Local variables and the call stack at a specific location in the source code can be captured as a snapshot, which applies to all running instances of the application. Snapshots can be shared with other team members via a URL. It collects application latency data and displays it almost in real-time on the console. It supports default metrics such as CPU utilization, disk I/O, memory usage, network traffic, and uptime. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Observability?

It is necessary to install an agent on each VM to monitor specific workload metrics. Developers integrating their applications with Stackdriver need to install the agent for the supported language. After installing the agent, it is necessary to install specific language plugins and modules. Review collected by and hosted on G2.com.

Recommendations to others considering Google Cloud Observability:

I would recommend the service based on the stackdriver monitoring, which is one of the key features of the service. Clients can create dashboards to track various metrics related to the virtual machines and the services deployed with them. Review collected by and hosted on G2.com.

What problems is Google Cloud Observability solving and how is that benefiting you?

The service can be used to investigate the latency affecting the application's performance. We can collect and store logs of workloads deployed both on the Google Cloud Platform and Amazon Web Services. Review collected by and hosted on G2.com.

Neeraj S.

Solutions Architect

Enterprise (> 1000 emp.)

4/11/2019

"Stackdriver Scope"

2.5/5

What do you like best about Google Cloud Observability?

The ability to attach multiple projects to a single workspace Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Observability?

Limits on number of projects which can be linked with one workspace. Why can't it collect metrics which prometheus is providing, why we need third party products Review collected by and hosted on G2.com.

Mohamed Y.

Enterprise (> 1000 emp.)

5/24/2018

"Stackdriver experience (a student and intern POV)"

5/5

What do you like best about Google Cloud Observability?

It's easy to use and enable, the provided metrics are more than enough in most of the cases, and it allows reporting new metrics if needed. It has a good interface and provides a nearly perfect alarming system. It is considered very cheap compared to the provided features. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Observability?

The provided API is not that intuitive, I needed to dig deep to know how to use and report custom metrics. It was painful at the beginning but afterwards, it became easy. Review collected by and hosted on G2.com.

Recommendations to others considering Google Cloud Observability:

If you want a strong cloud monitoring service with reliable notification and alarm system and good interface, then Stackdriver is the answer. Review collected by and hosted on G2.com.

What problems is Google Cloud Observability solving and how is that benefiting you?

Right now, I am using some instances for machine learning and doing some exhausting training on them, so I wanted stackdriver to keep an eye for me and report any weird behaviour. Also, I used stackdriver while interning at Google, to do some load-test monitoring. Review collected by and hosted on G2.com.