Google Cloud Observability is used to monitor applications and cloud infrastructure by bringing logs, metrics, and traces together. It helps teams spot problems, investigate errors, and understand application performance.

What company sizes and industries is Google Cloud Observability the best fit for?

Google Cloud Observability’s positive experiences are most concentrated among small, mid-market, and enterprise organizations, with software and IT-oriented industries especially represented.

Company size: Mid-market teams are most prominent, with small businesses and enterprises also represented.
Industries: Computer software and information technology and services stand out, alongside computer and network security and telecommunications.

What customer support options does Google Cloud Observability provide, and how do users find the overall support experience?

Google Cloud Observability’s support experience comes across as mixed rather than a consistent strength. Users raise concerns about the cost or availability of support and the effort involved in finding useful guidance.

What features or capabilities could make Google Cloud Observability even more useful?

Google Cloud Observability could be more useful with faster, clearer workflows for finding and working with operational data. The most practical improvements would be:

Speed up log search and retrieval, particularly when filtering or looking for older records.
Make the interface and query tools easier to navigate, especially for new users.
Expand integrations and simplify automation for alerts, dashboards, and metric setup.
Make cost reporting and usage estimates easier to understand.

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Palak D.

Software Engineer

Small-Business (50 or fewer emp.)

12/6/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Stackdriver logging Empowers customers to Analyse, monitor and gain insights from data"

4/5

What do you like best about Google Cloud Observability?

Logging Feature, the detailed documentation. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Observability?

There is no downside of using stackdriver Review collected by and hosted on G2.com.

Verified User in Computer & Network Security

Mid-Market (51-1000 emp.)

11/17/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"clean ui with all insights available"

4/5

What do you like best about Google Cloud Observability?

All the little details that stackdriver provide and the different ways to visualize those details are something that is really helpful. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Observability?

API integration is not straight forward which is sometimes can be a little painful to implement. Review collected by and hosted on G2.com.

Verified User in Computer Software

Enterprise (> 1000 emp.)

12/21/2020

"Is really nice with a lot of options to meet your business needs"

4/5

What do you like best about Google Cloud Observability?

It gives option to create alerts based on application logs to do realtime monitoring. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Observability?

Filtering of logs is difficult due to many default labels and logs Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

1/4/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Get an overview of your health and performance"

5/5

What do you like best about Google Cloud Observability?

I like that I can see which parts of my app that's being the bottleneck. And that I can see how fast my app loads when everything is operating as planned. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Observability?

I don't have any dislikes about this product. Review collected by and hosted on G2.com.

Verified User in Telecommunications

Enterprise (> 1000 emp.)

1/9/2021

"Great product to use and to find the anomalies in your cloud environment."

5/5

What do you like best about Google Cloud Observability?

The way we can customize the time period and look for errors in specific timestamp easily Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Observability?

GKE logs are not easily accessible to users Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

1/2/2021

"Amazing experience with enterprise logs"

4/5

What do you like best about Google Cloud Observability?

Checking logs for everything at one place Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Observability?

The administration part is little confusing Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

12/31/2020

"Review of Stackdriver"

3.5/5

What do you like best about Google Cloud Observability?

The Ui is very crisp and the dashboard helps to get the data cleanly Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Observability?

It would have been better if there were more integrations in place Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

12/20/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Stackdriver Review"

4/5

What do you like best about Google Cloud Observability?

Functionalities provided by various tools like Logging, Monitoring, Debugging are amazing. Webhooks Functionality -Notify End users via Alerts is Amazing & use to use. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Observability?

Lacking sufficient operations documentation. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

12/21/2020

"Monitor apps and projects with Google Stackdriver"

5/5

What do you like best about Google Cloud Observability?

Available tools for monitoring are excellent and it is also set best examples of SRE. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Observability?

Make it available for all kinds of solutions Review collected by and hosted on G2.com.

Raghuvaran K.

Project Manager - E-commerce Reliability Engineering

Information Technology and Services

Enterprise (> 1000 emp.)

11/2/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"Flexible data"

4.5/5

What do you like best about Google Cloud Observability?

Alert policy creation is pretty simple and easy to use. Creating new metric is also flexible and easy to use. log viewer, logs-based metrics, exports and log ingestion are great to use, Alert policy condition criteria list could have been better to use. In some scenarios we feel the criteria list is not helping much to meet our expectations. I'm able to detect issues in real time based on the alert policy that we setup and dashboards helps a lot to spot where the exact issue is like downstream system errors / high CPU / memory leaks, etc. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Observability?

Alert policy condition criteria list could have been better to use. In some scenarios we feel the criteria list is not helping much to meet our expectations. Review collected by and hosted on G2.com.

Recommendations to others considering Google Cloud Observability:

Google provides excellent service and support to their customers and i highly recommend to user GCP and Google's other monitoring systems. Review collected by and hosted on G2.com.

What problems is Google Cloud Observability solving and how is that benefiting you?

I'm able to detect issues in real time based on the alert policy that we setup and dashboards helps a lot to spot where the exact issue is like downstream system errors / high CPU / memory leaks, etc. Alert policy creation is pretty simple and easy to use. Creating new metric is also flexible and easy to use. log viewer, logs-based metrics, exports and log ingestion are great to use. Alert policy condition criteria list could have been better to use. In some scenarios we feel the criteria list is not helping much to meet our expectations. Review collected by and hosted on G2.com.