I like how GoAnywhere MFT makes file transfers easy and brings a good balance with its well-roundedness, combining ease of use with enterprise-level functionality. The automation capabilities, centralized management, and visibility into transfers have made our day-to-day operations much more manageable. I appreciate that it has all the enterprise features found in other products. Additionally, the initial setup was quite easy thanks to the POC, managed services, and the helpful support from our account management team. The guides and documentation were very easy to use, making it convenient for our experienced operations team. Review collected by and hosted on G2.com.

While GoAnywhere MFT is very capable, I guess some parts of the UI and the bulk flow configuration process feel a bit dated. It's not the most friendly system, especially for the newer admin we onboard; there's always a definite bit of a learning curve. Complex workflows and integrations can be challenging, but once you get the hang of it, I think it's manageable. Review collected by and hosted on G2.com.

Reliable and Secure — Backed by an Excellent Support Team"

I've been using GoAnywhere MFT for just over a year now, primarily for secure file transfers, and it has been a solid, dependable solution. What initially drew me to it was the robust security it offers — knowing that sensitive files are encrypted and transferred safely gives real peace of mind.

But what truly sets GoAnywhere apart is the support team. Any time I've run into a question or needed guidance, their team has been responsive, knowledgeable, and genuinely helpful. It's rare to find that level of support from a software vendor, and it makes a real difference in day-to-day use. Review collected by and hosted on G2.com.

The biggest drawback I've noticed with GoAnywhere MFT is the learning curve. When you first get started, the interface and configuration options can feel a bit overwhelming — especially if you don't come from a technical background. It takes a fair amount of time to get fully up to speed and understand how everything connects. Review collected by and hosted on G2.com.

Running an MSP means juggling multiple client environments simultaneously, and GoAnywhere MFT has made that significantly more manageable. The thing we like best is how everything lives in one place — user management, transfer workflows, scheduling, encryption, and audit logs — all accessible through a clean, browser-based interface without needing to hop between tools.

The drag-and-drop workflow builder is genuinely powerful. We've automated file delivery pipelines for clients that previously required manual intervention or custom scripting, cutting down our operational overhead considerably. It integrates seamlessly with cloud environments like AWS and Azure, which matters a lot as more of our clients move workloads off-premise.

From a compliance standpoint, the built-in audit trails and detailed reporting give our clients the paper trail they need for regulatory requirements — and give us the visibility we need to troubleshoot quickly when something goes wrong.

The support team at Fortra also deserves a mention — responsive, knowledgeable, and genuinely helpful when we've hit edge cases. For an MSP recommending solutions to clients, knowing vendor support won't let you down is worth a lot.

GoAnywhere MFT is one of those tools we confidently recommend without hesitation. Review collected by and hosted on G2.com.

No tool is perfect, and GoAnywhere MFT does have a few areas where there's room for improvement. As an MSP, the initial learning curve is something we've noticed when onboarding new team members — while the interface is browser-based and reasonably clean, fully understanding the workflow builder and advanced project configurations does take time. More built-in examples and guided templates would go a long way here.

The UI, while functional, feels somewhat dated compared to modern platforms. It gets the job done, but a fresher, more intuitive design would improve the day-to-day experience, especially for junior administrators.

We've also encountered occasional performance slowdowns under heavier workloads, which appear tied to memory usage. Not a dealbreaker, but worth noting in larger deployments.

Lastly, pricing can be on the higher end, particularly when add-ons or support for technical issues outside the standard scope are factored in. For smaller MSP clients with tighter budgets, this can be a harder sell.

That said, these are relatively minor friction points compared to the overall value the platform delivers. The Fortra support team has been responsive when it matters most. Review collected by and hosted on G2.com.

We currently use GoAnywhereMFT as our primary solution for the secure and automated transfer of programmatically generated date within our environment. One of the mots valuable feature is the Secure Forms capability which provides a reliable and easy to use method for external parties to submit files to use in a controlled and encrypted manner. The flexibility to support a variety of protocols has been instrumental in enabling seamless integration across diverse systems. The ability to centrally manage all of our SFTP connections has significantly streamlined administration and improved overall operational efficiency. Review collected by and hosted on G2.com.

Probably the only thing I could think of that would be a better solution would be more flexibility in the secure forms creation that we can add some more customization or possibly utilize external authentication sources. Review collected by and hosted on G2.com.

I feel that GoAnywhere MFT is a pretty solid tool. It's pretty straightforward, making it suitable for any beginner to implement workflows. The toolbox it provides is very wide and helpful for our organization. I also appreciate its integration capabilities, like with SFTP, native S3, SharePoint, and Azure Storage. The ease of implementation of workflows was notably faster than our previous IBM solution, and the architecture setup was similar, requiring only a few changes. Infrastructure-wise, setting up workflows from the previous tool was straightforward. I would recommend it to any organization looking for easy-to-set-up, centralized managed file transfer solutions, and I would give it a nine out of ten. Review collected by and hosted on G2.com.

Sometimes its logging features are not too clear Review collected by and hosted on G2.com.

The broad set of tools that help us enable Automation. Flexibility within the application that helps us be creative at times in making sure files are transferred. Review collected by and hosted on G2.com.

The tools and automations we love, are also for a new user, not obvious. The obvious methods work, but poorly. Not sure if there needs to be better documentation, or work done in the UI to make it flow more like what the steps would be. Review collected by and hosted on G2.com.

I like that GoAnywhere MFT allows us to build 'projects,' which are automated scripts to move, copy, or delete files at a granular level. It's great for creating a streamlined automated process, especially since we have many files and reports created daily within our EMR system that need sharing. GoAnywhere MFT works perfectly as a middleware solution for our file transfer needs. I also appreciate that it works with SharePoint, which we've migrated to as our main file management platform. The product is not too difficult to set up from an IT perspective, though help from the IT team is needed for enterprise-level use. The versatility in handling different file transfer methods is a big plus. Even though we don’t utilize it to its full potential, I would still rate it a 9 out of 10 for recommendation. Review collected by and hosted on G2.com.

I know that there is an Outlook add-in for GoAnywhere but it would be nice to have a small lite version of a GoAnywhere client to assist with general FTP uses. Review collected by and hosted on G2.com.

I like that GoAnywhere MFT gives us confidence around data security. Since I deal with sensitive client data, knowing everything is encrypted and handled properly is a big plus. The automation really helps—once things are set up, transfers just happen in the background without us having to worry about them. With GoAnywhere, the security gives us peace of mind because all sensitive data is encrypted and controlled. The automation helps by removing manual work, so transfers run smoothly in the background with fewer chances of errors. Review collected by and hosted on G2.com.

One thing that could be better is that it has a bit of a learning curve at the start, especially when setting up secure workflows. Also, when something fails, figuring out the issue from the logs can take some time. In the logs, it can be a bit hard to follow, and it takes time to trace the exact issue. The initial setup, especially around security settings, can feel a bit complex. Clearer error messages and more guided setup would make things much easier. Review collected by and hosted on G2.com.

I use GoAnywhere MFT as our main gateway for securely sending and receiving sensitive data. It guarantees encryption both at rest and in transit, making it essential for our highly regulated industry. It helps us automate encryption and decryption, manage our SFTP connections, and maintain a strict audit trail of data transactions, easing compliance audits. The centralized dashboard providing visibility into file movements is a lifesaver, proving exactly when a file was encrypted, sent, and delivered. I appreciate how it balances high-level security with usability, offering an intuitive, user-friendly interface for our IT team. The built-in key management system is fantastic, making managing PGP keys, SSH keys, and SSL certificates more organized and reducing errors. I love the robust automated folders and monitors, which instantly trigger processes, making our data pipeline fast. I also value GoAnywhere's seamless integration with AWS and Azure storage, acting as a secure bridge between external vendors and our internal cloud infrastructure. Its drag-and-drop interface for building workflows is intuitive, and the customer support and pricing structure fit us well. Overall, it completely solves our compliance headaches. Review collected by and hosted on G2.com.

The licensing model can be on the expensive side, especially for smaller teams or if you need to add on specific premium modules later. The initial sticker shock and the cost of scaling up can be a hurdle. I'm not a huge fan of the recent push to transition perpetual licenses over to a subscription-based model. It feels like our annual maintenance costs are going up just to stay on the same platform. The most tedious part of the configuration was locking down the granular permission and managing the encryption keys. Mapping virtual folders for our external web users and ensuring the RBAC was completely watertight took a lot of trial and error to get exactly right. Review collected by and hosted on G2.com.

I really like how GoAnywhere MFT simplifies automation, taking away a lot of manual effort when handling client data like payroll and accounting files while keeping everything secure. It just makes daily work smoother and more reliable. The visibility it provides is also fantastic; I can easily track all our client data transfers in one place and quickly spot if something goes wrong, making monitoring and handling issues much easier. I also appreciate how it connects well with APIs, servers, and cloud storage, helping us move data smoothly between different systems. Review collected by and hosted on G2.com.

One area that could be better in this app is the UI; it feels a bit outdated and not always very intuitive. Also, when something fails, understanding the log can take a bit of effort, especially when dealing with critical client data. One improvement would be better troubleshooting support; when a transfer fails, it can take time to figure out the exact issue. More detailed and clearer error messages would really help speed things up. Review collected by and hosted on G2.com.