--- title: Globalscape Reviews meta_title: 'Globalscape Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 83 reviews by the users' company size, role or industry to find out how Globalscape works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 83 scale: '5' date_modified: '2026-10-20' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure ---

Globalscape Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the excellent customer support of Globalscape, ensuring quick resolutions and a positive user experience. (10 mentions)
Users appreciate the ease of use of Globalscape, finding its interface intuitive and support exceptional. (9 mentions)
Users commend the secure transfer features of Globalscape, ensuring efficient, reliable, and safe file management. (6 mentions)
Users appreciate the user-friendly interface of Globalscape, noting its ease of navigation and visual appeal. (5 mentions)
Users commend Globalscape for its impressive security functions, ensuring safe and reliable file transfers and management. (4 mentions)
Users experience complexity in upgrades and migrations, facing challenges with bugs and confusing changes over time. (4 mentions)
Users find the difficult learning curve daunting due to extensive features and confusing changes over time. (3 mentions)
Users find the cost of Globalscape to be high compared to other MFT solutions, impacting overall value. (3 mentions)
Users face significant integration issues during upgrades and migrations, complicating their overall experience with Globalscape. (3 mentions)
Users often face technical issues with Globalscape, including bugs, missing features, and migration challenges that disrupt functionality. (3 mentions)

5 Pros or Advantages of Globalscape

5 Cons or Disadvantages of Globalscape

Globalscape Reviews (83)

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Globalscape Reviews (83)

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4.6
83 reviews
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Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"All you need is GS EFT for all MFT solutions."
5/5
What do you like best about Globalscape?

Globalscape EFT's scripting capability and automating the task, is one of the best features that helps us achieve our goals. I use it all the time. Review collected by and hosted on G2.com.

What do you dislike about Globalscape?

As of now, I haven't come across anything which makes me dislike the software. Review collected by and hosted on G2.com.

DK
Dev K.
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Great automation tool with intelligence"
5/5
What do you like best about Globalscape?

These features are very much useful in our day to day work:

1) Intelligent automation folder monitor or file uploaded

2) Scripting capability by AWE

3) Easily manageable admin console

4) Web access capability for external users

5) Business Activity Monitoring capability is good

6) Mail Express integration is good

7) Workspace module a replacement for Mail Express

8) Verbose logging for AWE which will give more details on the issues

9) Inbuilt reports and ability to build customized reports help to know the system activity and performance better Review collected by and hosted on G2.com.

What do you dislike about Globalscape?

Few limitations:

1) When we try to download a file from a remote server and if file does not exist, then it should not be called file download failure, there should be some option to mark as success if no file exists.

2) It would be good to have if action succeeded besides if action failed in the event rules.

3) Good to have web admin interface to be able to access outside the servers with full features

4) Ability to configure different URLs for internal and external along with separate SSL certificates

5) Good to have inbuilt sync tool which is used to get the user history in terms of last connection date and time etc.

6) Good to record time stamps in the logs so we know what happened and when Review collected by and hosted on G2.com.

PC
pavan c.
Enterprise (> 1000 emp.)
"Secure file transfers with globalscape"
5/5
What do you like best about Globalscape?

integrated AWE module, Monitor, file upload, scheduler event rules. Encryption and decryption and zip and unzip the files. these features are best and different protocols available to transfer files. Industry best security algorithms available to use. Supporting multiple nodes with load balancing feature. Review collected by and hosted on G2.com.

What do you dislike about Globalscape?

advance workflow engine module not update with some versions. Latest globalscape version having automate 10, but actual latest version of automate is 11. so better to integrate latest version to globalscape when you release new versions. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
AL
Verified User in Leisure, Travel & Tourism
Enterprise (> 1000 emp.)
"Effective Enterprise File Transfer Solution"
5/5
What do you like best about Globalscape?

The status screen really helps provide a clear view of all the movements happening past, present, and future. The overall event rules are simple to create and allow you to bypass scripting if that is not your strength. Review collected by and hosted on G2.com.

What do you dislike about Globalscape?

The even rules do stay alphabetical when your looking to clone one or amend it. Review collected by and hosted on G2.com.

KM
Kevin M.
Sys Admin
Mid-Market (51-1000 emp.)
"EFT makes it easy and secure"
5/5
What do you like best about Globalscape?

EFT makes file sharing easy, you can log into web client or have the plugin right you mail app to send large files easily. My favorite thing about EFT is options for delivery. I can set it to expire right after it is open. I require an account for NoN EFT users. It is very secure Another i like very much about EFT is requesting large files option, makes working with Vendors is. I can draft request email right from outlook. Review collected by and hosted on G2.com.

What do you dislike about Globalscape?

the only thing that comes to mind is that AD integration is no the best. Review collected by and hosted on G2.com.

Adam T.
AT
Adam T.
IT Operations Manager
Information Technology and Services
Enterprise (> 1000 emp.)
"Reliable Enterprise Solution"
4/5
What do you like best about Globalscape?

The GUI for the software we use EFT Enterprise is simple enough that support of the entire environment can be managed by a limited number of resources, even for our use case which is close to 10,000 users across several different deployments. Review collected by and hosted on G2.com.

What do you dislike about Globalscape?

The way the EFT file system works can leave a little to be desired. It has some good functionality such as the ability to digitally mount other file shares and have them become part of its file system, but there are times we run into an issue with its ability to apply permissions. Some built-in automated cleanup jobs for old files would also be nice and a feature I have had in other solutions in the past. Review collected by and hosted on G2.com.

Verified User in Media Production
AM
Verified User in Media Production
Enterprise (> 1000 emp.)
"Very reliable product; great support team"
4.5/5
What do you like best about Globalscape?

Globalscape's support team have always been very quick to respond and very efficient at isolating and solving my problems. The app itself is very robust, but when you need expertise to sort out Vent Rules etc, the support team is top notch. Review collected by and hosted on G2.com.

What do you dislike about Globalscape?

Would like to be able to export Event Rules and organize them in folders Review collected by and hosted on G2.com.

HP
Helbert P.
Head of marketing
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Secure your data flows"
5/5
What do you like best about Globalscape?

automatize, secure, centralize all data transfers in your organization in an easy intuitive way. EFT has the power to make a lot of different tools go away, theres no longer the need for custom made scripts, several FTP servers or even FTP clients such as FileZilla or WinSCP. EFT does it all Review collected by and hosted on G2.com.

What do you dislike about Globalscape?

EFT's console could introduce some new features involving a better way to migrate to a newer version or more control in the process of creating event rules, applying changes is not as intuitive as it could be since you can't move in the administration console without applying or discharging changes in the current tab you were working on. Review collected by and hosted on G2.com.

RM
rodrigo m.
CEO
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Success Story with EFT"
5/5
What do you like best about Globalscape?

EFT server is a solution that makes difficult processes easy. Easy to install, easy to configure, easy to use. Automation is the best of the best, it helps companies focus on the business. It is a very powerful solution for all work needs where it is required to guarantee integrity, confidentiality and information security. Helps to comply with government regulations. WTC allows creating a homogeneous transfer mechanism for internal and external users with very powerful additions such as workspace. Review collected by and hosted on G2.com.

What do you dislike about Globalscape?

Installation in cluster environments is still complex. The rules and events could have more basic tools without going to advanced automation. Sometimes the profile for admin users must have a way to configure more different profiles appropriate to the needs of companies. The RAM remote access agent should have more possibilities in the future. The configuration of the WTC look should be easier in terms of logos, colors, etc. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"All-in-one powerful and secure file transfer tool"
4.5/5
What do you like best about Globalscape?

I like the many functions readily available for you to use. Minimal usage of external scripts is required. Review collected by and hosted on G2.com.

What do you dislike about Globalscape?

The experience working with their professional services at one instance. There were unnecessary comments given on how the project was managed and staff could have been more patient. Review collected by and hosted on G2.com.