--- title: Globalscape Reviews meta_title: 'Globalscape Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 83 reviews by the users' company size, role or industry to find out how Globalscape works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 83 scale: '5' date_modified: '2026-10-20' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure ---

Globalscape Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the excellent customer support of Globalscape, ensuring quick resolutions and a positive user experience. (10 mentions)
Users appreciate the ease of use of Globalscape, finding its interface intuitive and support exceptional. (9 mentions)
Users commend the secure transfer features of Globalscape, ensuring efficient, reliable, and safe file management. (6 mentions)
Users appreciate the user-friendly interface of Globalscape, noting its ease of navigation and visual appeal. (5 mentions)
Users commend Globalscape for its impressive security functions, ensuring safe and reliable file transfers and management. (4 mentions)
Users experience complexity in upgrades and migrations, facing challenges with bugs and confusing changes over time. (4 mentions)
Users find the difficult learning curve daunting due to extensive features and confusing changes over time. (3 mentions)
Users find the cost of Globalscape to be high compared to other MFT solutions, impacting overall value. (3 mentions)
Users face significant integration issues during upgrades and migrations, complicating their overall experience with Globalscape. (3 mentions)
Users often face technical issues with Globalscape, including bugs, missing features, and migration challenges that disrupt functionality. (3 mentions)

5 Pros or Advantages of Globalscape

5 Cons or Disadvantages of Globalscape

Globalscape Reviews (83)

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Reviews

Globalscape Reviews (83)

View 1 Video Reviews
4.6
83 reviews
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Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Excellent product!"
5/5
What do you like best about Globalscape?

The EFT Application is very flexible and is compliant in several standards (PCI/DSS). Web Servers are built in, which reduces the administration, yet offers a separate gateway product to increase security/HA. Review collected by and hosted on G2.com.

What do you dislike about Globalscape?

Moving from EFT Express (SMB) to Enterprise is a LARGE cost increase Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"My Take on Globalscape"
4.5/5
What do you like best about Globalscape?

The product is stable and secure and it has many functions that fit my company's needs. Review collected by and hosted on G2.com.

What do you dislike about Globalscape?

Currently, it is missing a full-featured Rest API, it does come with a COM+ API but I believe a fully functioning RES API is in the work. Review collected by and hosted on G2.com.

RB
Rory B.
IT Director
Enterprise (> 1000 emp.)
"happy eft customer"
5/5
What do you like best about Globalscape?

support is fantastic. not a lot of work to maintain. Review collected by and hosted on G2.com.

What do you dislike about Globalscape?

you used to have to pay for fast service. the speed is really good. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Functional, reliable file transfer service."
4.5/5
What do you like best about Globalscape?

Interfaces and ease of administration, provides for efficient setups and implementations. Review collected by and hosted on G2.com.

What do you dislike about Globalscape?

Nothing comes to mind, we've had no issues. Review collected by and hosted on G2.com.

Aditya Y.
AY
Aditya Y.
SME (File Transfer Application)
Enterprise (> 1000 emp.)
"Light Weight & Accelerated Processes"
5/5
What do you like best about Globalscape?

Never seen an application being light with best performance. Easy to read, understand and implement with a lot of knowledge base documents provided. Different tiers of supports available. EFT with AWE is the best which keeps this application on top of all MFTs Review collected by and hosted on G2.com.

What do you dislike about Globalscape?

ONLY ARM Database, Application is very light. however ARM database takes a lot of time to get purged and reports generation with huge databases causes application to timeout and report generation fails. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"one-stop-shop for a managed FTP service"
4.5/5
What do you like best about Globalscape?

Managed FTP Service, helps to manage and meet compliance needs Review collected by and hosted on G2.com.

What do you dislike about Globalscape?

At times it the application can be slow and inaccurate Review collected by and hosted on G2.com.

LM
Logan M.
Technical Analyst
Enterprise (> 1000 emp.)
"Easy to use EFT software with a multitude of integrated tools."
5/5
What do you like best about Globalscape?

I like the integrated toolbox within the software. It gives coding the events a feeling that resembles visual studios which is very easy to use. I also like the import/export ability for events. Exporting an event, making a small change, and importing it back into the system makes it easy to clone similar events. They also have an area for connection profiles, which makes the upkeep and use of credentials for multiple events simple. Review collected by and hosted on G2.com.

What do you dislike about Globalscape?

The one aspect that I do not like is how general some of the errors are. You can see where the job breaks down by having an email send and stop process, however it just tells you which step it breaks down on. I wish the error codes in the logs told you more about the issue that caused it. It can be difficult to see if it is on the local or remote side because of this. Also if the resources on the server get over-utilized, you can get a main loop broken error, which will cause random events to fail and become inactive. Review collected by and hosted on G2.com.

Daniel E. L.
DL
Daniel E. L.
Enterprise FTP Administrator
Enterprise (> 1000 emp.)
"A Solid File Transfer System"
4/5
What do you like best about Globalscape?

Globalscape is a one-stop-shop for a managed FTP service. It allows the monitoring of folders and custom triggers for transmitting files to a location. File transfers can be scheduled. With the addition of the Advanced Workflow Module, administrators have the additional ability to create complex workflows that connect to cloud resources, modify or concatenate files and examine file data to make decisions on manipulation or transmission. Review collected by and hosted on G2.com.

What do you dislike about Globalscape?

The features of this particular product can feel a bit dated, particularly when looking for relatively simple functions, the way to achieve them can be mired in extra hoops and bounds to get the right result. AD and LDAP authentication methods are allowed in the base product, but adding SAML is locked behind an additional module that, while useful is very expensive for what most clients would like use out of it. Review collected by and hosted on G2.com.

JH
Joseph H.
Server Engineer
Enterprise (> 1000 emp.)
"Globalscape Secure File Transfers"
5/5
What do you like best about Globalscape?

It has so many different solutions for pushing and pulling secured data. It has become our number one vehicle for secure data transfers. Review collected by and hosted on G2.com.

What do you dislike about Globalscape?

I can't honestly say there is anything I dislike about Globalscape. Its the perfect product. Review collected by and hosted on G2.com.

OO
Oluwaseyi O.
Enterprise (> 1000 emp.)
"EFT as a secure platform for transfer of large files"
5/5
What do you like best about Globalscape?

EFT ensures secure, efficient transfer of large files in split seconds. The Web Transfer Client provides Users an interface to send, share files and folders with internal and external users of the platform. Ability to encrypt and decrypt files with the openPGP option is magnificent.

The dropoff portal which ensures that files are sent to only inserted email addresses in the administrative Workspace - dropoff "Address Book" is a secured way to ensure files are sent to only assigned list provided by the administrator.

Secure measures to transfer super large files within the organization and externally.

Globalscape Electronic File Transfer is the best platform for file transfer. Review collected by and hosted on G2.com.

What do you dislike about Globalscape?

Globalscape Electronic File Transfer requires intensive support and knowledge base requirements for High Availability installation.

A single mix-up in port (https-ssl, or sftp-ssh) numbers in the EFT solution and gateway connection, will clash sites and render issues in like regards.

Best practice doesn't recommend same value for port numbers on two different site anyway, except for separate IP provisioning and other exceptions which should be quite clear, as an administrator. Review collected by and hosted on G2.com.