--- title: Gitter Reviews meta_title: 'Gitter Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 49 reviews by the users' company size, role or industry to find out how Gitter works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 49 scale: '5' date_modified: '2026-10-17' parent_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software ---

Gitter Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Gitter, finding it user-friendly and accessible across devices and platforms. (9 mentions)
Users appreciate the convenience of Gitter's accessibility across desktop and mobile platforms, enhancing team connectivity. (3 mentions)
Users appreciate the real-time chat and GitHub integration of Gitter, enhancing collaboration and community engagement. (3 mentions)
Users value the real-time chat features of Gitter, enhancing team collaboration and community connection effortlessly. (3 mentions)
Users value the real-time communication in Gitter, enhancing collaboration and problem-solving in developer communities. (2 mentions)
Users note a steep learning curve, with the UI being less intuitive for newcomers compared to other apps. (3 mentions)
Users find the interface less intuitive, making it challenging for beginners to navigate and follow conversations easily. (3 mentions)
Users find the difficult navigation of Gitter frustrating, as it hinders effective communication and message tracking. (2 mentions)
Users find Gitter's limited features restrict its usability for non-developers, leading to connectivity and functionality issues. (2 mentions)
Users find missing features in Gitter, such as inadequate search and lack of moderation tools, frustrating. (2 mentions)

5 Pros or Advantages of Gitter

5 Cons or Disadvantages of Gitter

Gitter Reviews (49)

Reviews

Gitter Reviews (49)

4.0
49 reviews
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Ganesh G.
GG
Ganesh G.
Senior Software Engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Place to talk to professionals"
4.5/5
What do you like best about Gitter?

Best thing about Gitter is that I can openly and freely talk to similar professionals and get my query resolved without being subjected to judgment and criticism Review collected by and hosted on G2.com.

What do you dislike about Gitter?

UI is a little bit confusing, and it's hard to navigate through channels Review collected by and hosted on G2.com.

Kate I.
KI
Kate I.
Head of Customer Implementation
Small-Business (50 or fewer emp.)
"Gitter is a way to go!"
3.5/5
What do you like best about Gitter?

Gitter supports real-time chat, which is ideal for quick discussions, problem-solving, and brainstorming within developer communities. This immediacy helps teams. Gitter is free to use, which is particularly beneficial for open-source projects and communities that rely on accessible tools for collaboration. Gitter is tightly integrated with GitHub and GitLab, allowing developers to link repositories, pull requests, issues, and code discussions directly in chat rooms! Review collected by and hosted on G2.com.

What do you dislike about Gitter?

The search functionality in Gitter is not as robust as it could be. Finding specific past messages or content can be difficult, especially in large rooms with extensive chat histories. Review collected by and hosted on G2.com.

Syed Ghufran H.
SH
Syed Ghufran H.
Project Associate
Small-Business (50 or fewer emp.)
"Revolutionization in team interaction and instant messaging solution by Gitter"
4.5/5
What do you like best about Gitter?

The best part about gitter is the seamless integration with github repository. It helped my fellow developers in code reviews and resolving code conflicts. It is very easy to use and implement on local systems. The accessibility for gitter is available on both the desktop and web application. The user interface is quite intuitive and made the user journey very easy. The customer support is very helpful and it addresses majority of the issues. We are frequently using gitter as compared to other collaboration tools. Review collected by and hosted on G2.com.

What do you dislike about Gitter?

The least helpful about gitter is that it is solely for developers and cannot be used by other departments such as PMO if they want to interact with development issues and prepare logs. It is much more dependent on github and it does not allow other repos. It does not provide offline feature as the user needs to be connected to internet and once there is no internet connectivity then all the changes are lost. Review collected by and hosted on G2.com.

Pallavi K.
PK
Pallavi K.
Assistant Manager
Enterprise (> 1000 emp.)
"A Developer-Centric Chat Platform That Integrates Seamlessly with GitHub"
4/5
What do you like best about Gitter?

Gitter stands out for its ease of use and accessibility. The platform is available through various means, making it convenient to stay connected with your team or community. Whether you're on a desktop or using a mobile device, Gitter's accessibility is commendable.

Gitter stands out for its ease of use and accessibility. The platform is available through various means, making it convenient to stay connected with your team or community. Whether you're on a desktop or using a mobile device, Gitter's accessibility is commendable. Review collected by and hosted on G2.com.

What do you dislike about Gitter?

Gitter is generally user-friendly, but newcomers might find the interface a bit less intuitive compared to more mainstream chat applications. The platform prioritizes functionality over a sleek design, which can be a double-edged sword depending on user preferences. Review collected by and hosted on G2.com.

Elizabeth  M.
EM
Elizabeth M.
Founder
Small-Business (50 or fewer emp.)
"Fantastic program and essential for communication."
4/5
What do you like best about Gitter?

For its user-friendliness and accessibility, Gitter stands out as a standout. As a result of the platform's availability through a variety of channels, maintaining a connection with your group or community is made more convenient. It is admirable that Gitter is accessible. This is true regardless of whether you are using a desktop computer or a mobile device. Review collected by and hosted on G2.com.

What do you dislike about Gitter?

It is a little difficult to understand how messages are marked as read, and the user interface is a little bit perplexing. This is the only reason why I don't like the program, they should improve that. Review collected by and hosted on G2.com.

Swapneel B.
SB
Swapneel B.
Technical Team Lead
Small-Business (50 or fewer emp.)
"Gitter open source heaven for chat room and instant msg"
4/5
What do you like best about Gitter?

- easy to grow community

- single git account can be used in this open source platform

- paid version for businesses to help grow private community and keep secure messaging

- works very similar to slack for cloud use cases Review collected by and hosted on G2.com.

What do you dislike about Gitter?

- nothing to dislike as it's open source and free platform

- number of people joining community are less Review collected by and hosted on G2.com.

sakshi s.
SS
sakshi s.
Web Developer
Computer Software
Small-Business (50 or fewer emp.)
"Gitter Review"
4/5
What do you like best about Gitter?

I like best about Gitter is that we can easily connect with developers or with our team and discuss about the work very easily. The platform provides a range of options for discussion, and its user interface is notably sleek and user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Gitter?

It is more challenging to determine whether the recipient has read my message or not. Web application does not perform well on mobile screens. Review collected by and hosted on G2.com.

Zeel P.
ZP
Zeel P.
Student Intern
Small-Business (50 or fewer emp.)
"Great social networking platform"
4.5/5
What do you like best about Gitter?

Easy to start using this platform.

Provide message formatting tools.

Provide wide variety of features. Review collected by and hosted on G2.com.

What do you dislike about Gitter?

Beginners might find the UI to be more complicated as compared to other developer applications. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Gitter: A Chat and Networking Platform for Developers"
5/5
What do you like best about Gitter?

Gitter is a chat and networking platform that helps to manage, grow and connect communities through messaging, content and discovery. It is a popular tool for developers, but it can also be used by other professionals and enthusiasts.

What I like best about Gitter is its focus on community. It is easy to create and join channels, and there are many features that make it easy to collaborate and share information. For example, Gitter supports threaded conversations, code blocks, and file attachments. Review collected by and hosted on G2.com.

What do you dislike about Gitter?

-The search function is not very good. It can be difficult to find old messages or conversations.

-The mobile app is not as feature-rich as the web app.

-The notifications can be a bit overwhelming.

-There is no way to mute individual users.

-The moderation tools are not very robust. Review collected by and hosted on G2.com.

Ajay K.
AK
Ajay K.
Founder
Small-Business (50 or fewer emp.)
"Best collaboration Tools for Chat"
5/5
What do you like best about Gitter?

It's an open source tools and I don't need to install anything. Just Signin and use it. Very simple to use chat room and it'd available in all languages. Review collected by and hosted on G2.com.

What do you dislike about Gitter?

Getting Delay in message delivery and sometimes notifications not pop up in time. Review collected by and hosted on G2.com.