---
title: GetSupport Reviews
meta_title: 'GetSupport Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how GetSupport works for a business like yours.
date_modified: '2026-01-14'
parent_category:
  name: IT Management
  url: https://www.g2.com/categories/it-management
---


# GetSupport Reviews
**Vendor:** Digitowork  
**Category:** [IT Asset Management Software](https://www.g2.com/categories/it-asset-management)
## About GetSupport
DigitoWork specializes in IT security and IT asset management, providing services that enhance organizational security postures and ensure compliance with software licensing agreements. Their offerings include vulnerability assessments through state-of-the-art scanning and penetration testing for various digital platforms and devices. Catering to businesses of all sizes, they emphasize proactive cybersecurity measures while leveraging advanced AI technology. Additionally, DigitoWork provides advisory services to help organizations innovate while maintaining resilience and sustainability.






- [View GetSupport pricing details and edition comparison](https://www.g2.com/products/getsupport/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-09+04%3A15%3A38+-0500&secure%5Bsession_id%5D=57033c66-4e75-4a06-b22e-ddfe3f9ea037&secure%5Btoken%5D=3a5a163d8b360cbba2debeaa81042a94be07b8b34cb9c8ce076a0760bd2ac6ac&format=llm_user)

## GetSupport Features
**Asset Inventory**
- Hardware Asset Inventory
- Software Asset Inventory
- Cloud Asset Inventory
- Mobile Asset Inventory
- Asset Discovery

**Generative AI**
- AI Text Generation
- AI Text Generation
- Generative AI

**Agentic AI - IT Asset Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Management**
- Central Dashboard
- Asset Policy Management
- Risk Management
- Integrations
- User Management
- Support Ticket Management
- Requisition Management
- Inventory Management
- Email Management
- Maintenance Management
- Workflow Management
- Problem Management
- Service Level Agreement (SLA) Management
- Supplier Management
- Procurement Management
- Knowledge Base Management
- Task Management
- Change Management
- Incident Management
- Contract/License Management
- Audit Management
- Configuration Management

**Additional Functionality**
- Cost Tracking
- Access Controls/Permissions
- Prioritization
- Customizable Fields
- Data Import/Export
- Asset Tracking
- Customizable Branding
- API
- Alerts/Notifications
- Reporting/Analytics
- Barcode/Ticket Scanning
- Monitoring
- Customizable Forms
- Compliance Tracking
- Data Visualization
- Audit Trail
- AI Copilot
- Self Service Portal
- Customizable Reports

## Top GetSupport Alternatives
  - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,988 reviews)
  - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (4,077 reviews)
  - [Freshservice](https://www.g2.com/products/freshservice/reviews) - 4.6/5.0 (1,308 reviews)