i love the ease of use, as well as the robust reporting Review collected by and hosted on G2.com.
the process management module is lacking, and some of the customization is not what it should be Review collected by and hosted on G2.com.
Gen4 is easy to use for us as a Benefit Broker. We house all our client information online with Gen4 Review collected by and hosted on G2.com.
It doesn't interact with other systems very easily. Limited 2 way data transfer. Review collected by and hosted on G2.com.
Some of the reports are helpful to track total number of employees Review collected by and hosted on G2.com.
The system is clunky and requires too many clicks. I did not care for the open enrollment. Review collected by and hosted on G2.com.
It is a great house of information. Easy to use. Smart searches for information when needing to find something. "My Workzone" is a nice one stop for tasks to complete for all groups. Easy viewing of history and tracking for completion. Review collected by and hosted on G2.com.
It would be nice to have a place for some common employee benefits to trigger filling in information, such as employer contribution, waiting period, COBRA administrator. Review collected by and hosted on G2.com.
Nice integrations with our software stack. Review collected by and hosted on G2.com.
Did not integrate with legacy software we use. Review collected by and hosted on G2.com.
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