GeekSupport Reviews & Provider Details

Name: GeekSupport
Rating: 5.0 (16 reviews)

From startups to Fortune 500 companies, one aspect they all have in common is the need for quality reliable IT support. GeekSupport provides best-in-class, fully remote, IT Support and Tech Services for startups, small and mid-size companies. We offer comprehensive plans to meet different business needs plus access to our custom software platform to keep your business running optimally and securely.

Seller

GeekSupport

Discussions

GeekSupport Community

Languages Supported

English

Overview by

Joshua Corb

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User Insights

Average based on 16 real user reviews.

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IP

irvin p.

Mid-Market (51-1000 emp.)

1/17/2025

"Perfect support solutions company."

5/5

What do you like best about GeekSupport?

The GeekSupport team was up and supporting our product line within 2 weeks. The team of support techs are professional but also compassionate for customers and their circumstances. Review collected by and hosted on G2.com.

What do you dislike about GeekSupport?

I have not experienced a downside of using Geek Support. Review collected by and hosted on G2.com.

Recommendations to others considering GeekSupport:

I would highly recommend meeting with the company and discussing your needs. They are best at providing solutions and standing behind their promises. Review collected by and hosted on G2.com.

What problems is GeekSupport solving and how is that benefiting you?

Geek Support was available to support my company's smart devices with incredible efficiency and limited training. GeekSupport is great with all customers technically inclined and those that need more time. Review collected by and hosted on G2.com.

PS

Paul S.

Founder of Pioneering Parttners

Small-Business (50 or fewer emp.)

1/17/2025

"What a great team."

5/5

What do you like best about GeekSupport?

They are incredibly helpful and provide support with patience and understanding, especially when you feel something cannot be resolved. Review collected by and hosted on G2.com.

What do you dislike about GeekSupport?

I have nothing I dislike. They have been a great partner and being a small business, very helpful. Review collected by and hosted on G2.com.

Recommendations to others considering GeekSupport:

I highly recommend them; choosing them for IT support was the best decision I made. It is a small team and they make you feel they are part of your team. Review collected by and hosted on G2.com.

What problems is GeekSupport solving and how is that benefiting you?

OMG they have helped me with all my issues. From moving storage platforms to setting up email. Review collected by and hosted on G2.com.

CM

Caitlin Bartley M.

CEO & Founder

Small-Business (50 or fewer emp.)

11/19/2024

"Went above and beyond and solved my issue fast!"

5/5

What do you like best about GeekSupport?

They were so friendly and responsive, I had a unique ask and Matt who I spoke to mentioned he needed to chat internally, he called me back within the half hour and was able to address my needs right then! They're pricing is fair and they did the job correctly/fixed what I needed. Review collected by and hosted on G2.com.

What do you dislike about GeekSupport?

Nothing, could not have been a more pleasant experience. Review collected by and hosted on G2.com.

Recommendations to others considering GeekSupport:

Highly recommend! Friendly and responsive, pricing is fair, a pleasure to work with Review collected by and hosted on G2.com.

What problems is GeekSupport solving and how is that benefiting you?

Fast and reliable IT help. Something I am less familiar with and can be very overwhelming if it's not your skillset. Review collected by and hosted on G2.com.

FM

Fara M.

Small-Business (50 or fewer emp.)

8/29/2024

"24/7 availability, Knowledgeable and friendly."

5/5

What do you like best about GeekSupport?

Their 24/7 availability and remote access. Review collected by and hosted on G2.com.

What do you dislike about GeekSupport?

I will let you know when I find something not to like. Review collected by and hosted on G2.com.

Recommendations to others considering GeekSupport:

Great team, very dependable and always happy to help. Review collected by and hosted on G2.com.

What problems is GeekSupport solving and how is that benefiting you?

Geek Support is literally our IT department. As a small business we depend on having a reliable IT team that can be reached when we need them. They initially had to come in person to set us up, and now when we have a question, they log in remotely to check it out which makes it fast and easy for us. Review collected by and hosted on G2.com.

JC

Jose C.

Vendor Manager

Small-Business (50 or fewer emp.)

11/4/2024

"Best IT Support Experience!"

5/5

What do you like best about GeekSupport?

The customer experience and their patience and willingness to help. Review collected by and hosted on G2.com.

What do you dislike about GeekSupport?

Everything is amazing. Not a single complaint. Review collected by and hosted on G2.com.

Recommendations to others considering GeekSupport:

They are your go-to, all in one, IT solution Review collected by and hosted on G2.com.

What problems is GeekSupport solving and how is that benefiting you?

They handle all IT Support-related matters inside the organization. They are extremely accurate and have provided the best customer experience possible. Review collected by and hosted on G2.com.

AY

Antonio Y.

Unemployed

Small-Business (50 or fewer emp.)

11/2/2023

"I've had a great experience with geek support"

5/5

What do you like best about GeekSupport?

I like the fact that they are available they're online chat by phone or by email in case anything or any issues come into play or action while online if I feel like I have any questions that I want to ask or inquire about I just curious about I can always email them or simply get in the chat when I go on the website I also like the secure and smooth support and customer satisfaction that they give and it's good for my Chromebook whenever she misses something or I'm not sure contact The Geek Squad just to make sure I like that and they're very nice and understanding and willing to work with me!! Review collected by and hosted on G2.com.

What do you dislike about GeekSupport?

They're very expensive even though the prices are supposed to be fair it still can be a little pocket costly if you're on a budget like myself,lolls. Review collected by and hosted on G2.com.

Recommendations to others considering GeekSupport:

I will save you considering the geek support don't second guess yourself if you can afford it go for it it won't hurt and it's very worth it it's the Geeks quiet if you have any issues with your computers Windows or Chromebook MacBook they are located inside of Best Buy if you can't get to your local Best Buy there are many various ways to get in touch with them if you have any issues problems concerns or security VPN configurations in a Securities and things of that nature!!!! Those Geeks have your back,lol Review collected by and hosted on G2.com.

What problems is GeekSupport solving and how is that benefiting you?

Geek support is solving your security system issues such as detections removal of viruses prevent your maintenance VPN configurations for employees who either work at home or in the office to make sure they stay connected productive and secure during and while working on the internet. They're benefiting me they are available when I need them is it right from or by email they are also available for online chat support services and I love that they a great support team for the elimination of viruses spyware malware security they're very strong on security and everything runs smoothly when speaking with them and dealing with them they are really cutting the edge and there's no contract you have to Tied down to gain their Great,Secure,"Available when you need them!!" support services and that's beneficial to me!! Review collected by and hosted on G2.com.