GearDash Reviews & Product Details

GearDash is shop management software for specialty repair and rental businesses: bike shops, ski and snowboard shops, music stores, skate sharpening services, dive shops, and kayak and canoe liveries. It runs the parts of the day that generic point-of-sale systems miss — the repair bench, the rental fleet, and the customer communication in between. Customers check themselves in by scanning a QR code or using an in-store kiosk, so the counter line disappears and every job starts with clean, complete information. Work flows into a live repair queue that the whole team sees in real time, with optional workflow stations for shops that move gear bench to bench. When a job is finished, the customer automatically gets a text that their gear is ready, and two-way SmartMessaging lets staff answer questions or get approval for additional work without picking up the phone. On the rental side, GearDash manages packages, fleet quantities, barcoded equipment, and returns with damage photos that attach to the equipment's maintenance history. The online booking page gives customers an availability calendar with live pricing, prepayment or deposits, promo codes, gift cards, and launch-time selection — with no customer booking fees, ever. Reservations flow straight into the same queue the shop already works, and bookings appear in the GearDash mobile app for iOS and Android, so an owner can see who is coming, who has paid, and handle no-shows or cancellations from anywhere. GearDash also covers estimates and invoices with remote payment through Stripe or the shop's own Square account, staff scheduling with a time clock and payroll-ready timesheets, post-service surveys, email and text marketing with proper opt-in handling, and receipt, label, and claim-check printing. Pricing is simple: $69 per month for a single module or $99 per month for repairs and rentals together, with 1,000 customer texts included monthly, a 7-day free trial, and white-glove setup included. GearDash is built and supported in the United States and Canada for shops that want big-retailer capability without big-retailer complexity.