--- title: Gaia WFM Suite Reviews meta_title: 'Gaia WFM Suite Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 30 reviews by the users' company size, role or industry to find out how Gaia WFM Suite works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 30 scale: '5' date_modified: '2026-11-11' parent_category: name: HR url: https://www.g2.com/categories/hr ---

Gaia WFM Suite Reviews & Product Details

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Pricing

Pricing provided by Gaia WFM Suite.

30-Day Free Trial

Free Trial

Small Business

$
PEPM

User Insights

Average based on 30 real user reviews.

Perceived Cost

$$$$$

Gaia WFM Suite Reviews (30)

Reviews

Gaia WFM Suite Reviews (30)

4.4
30 reviews

What do users say?

Generated using AI from real user reviews
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Verified User in Facilities Services
IF
Verified User in Facilities Services
Enterprise (> 1000 emp.)
"Data Innovation and Transformation"
4.5/5
What do you like best about Gaia WFM Suite?

Gaia WFM helps us a lot in attendance management which we are using it now.

The advantages of Gaia WFM will be: 1. Price is competitive in China marketplace; We compared several popular suppliers, Gaia WFM has huge benefits in this area - including its' brand and reputation, client numbers, practise experience; overall, it deserves this price; 2.Interface is easy to learn and use for most of users; 3. Mobilization; App is nice to use without location and time constraints; interface is friendly, information is full but less flexible; 4. Good after-sales service, provide timely and effective solution which is crucial for our company (15000+ employees); Review collected by and hosted on G2.com.

What do you dislike about Gaia WFM Suite?

The product is not friendly or less adaptable to those who are not have received education. The product if possible can be designed more transparent and stand at those population point of view to develop and improve. Review collected by and hosted on G2.com.

Response from Betty Xiang of Gaia WFM Suite

Hello,

Thank you very much for spending the time to share your experience here. Your feedback is valuable and we hope you enjoy Gaia WFM Suite.

Much appreciated,

Betty from GaiaDigits

CG
Catherine G.
Sr. HR Officer
Mid-Market (51-1000 emp.)
"As a Sr. HR Officer mainly responsible for GAIA system management in company."
5/5
What do you like best about Gaia WFM Suite?

Simple and clear display interface, good product with good service. Most of our requirements can be realized. In addition, the Workforce APP makes daily work more efficient and convenient. We also launched the E-contract module online, which is a great improvement towards a paperless office. Review collected by and hosted on G2.com.

What do you dislike about Gaia WFM Suite?

So far, I haven't found anything to dislike. The system functions can basically meet our needs. Review collected by and hosted on G2.com.

YP
Yilun P.
HR Compliance and Risk Control Manager
Mid-Market (51-1000 emp.)
"HR Compliance Manager"
5/5
What do you like best about Gaia WFM Suite?

The whole system can be locked in a particular automatic circle. People can hardly change the date under the table. Review collected by and hosted on G2.com.

What do you dislike about Gaia WFM Suite?

The update process trends to ignore the customized aspects in the current environment. Review collected by and hosted on G2.com.

AP Yilun P.
AP
AP Yilun P.
C&B Manager, HR Department
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"specialized in HRM and C&B"
5/5
What do you like best about Gaia WFM Suite?

the Customer Success Team is highly quick-response and trustworthy. WFM fits our requirement which offers custom-sized approval process quite well. Review collected by and hosted on G2.com.

What do you dislike about Gaia WFM Suite?

Development team drives the whole functional development and process design from the perspective of programmers instead of HRs, which obviously puts the cart before the horse. Review collected by and hosted on G2.com.

Response from Betty Xiang of Gaia WFM Suite

Hi Yilun,

Thank you very much for spending time to share your experience here. Your feedback is valuable and we hope you enjoy Gaia WFM Suite.

Much appreciated,

Betty from GaiaDigits

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Gaia provided the workforce management solution covers the end to end people management process."
4.5/5
What do you like best about Gaia WFM Suite?

Mobility and User-friendly Features. Support Retail and Manufacture industry. The PDCA methodology can support the utilization and planning of workforce. GAIA I/O interface capabilities Review collected by and hosted on G2.com.

What do you dislike about Gaia WFM Suite?

A more detailed knowledgebase is expected and easy for user to search and learn. Review collected by and hosted on G2.com.

Response from Betty Xiang of Gaia WFM Suite

Thank you for your review. We appreciate your feedback.

Verified User in Chemicals
AC
Verified User in Chemicals
Enterprise (> 1000 emp.)
"Advanced one-stop solution for time management"
5/5
What do you like best about Gaia WFM Suite?

Gaia WFM could provide one stop solution for a complicated customer needs and continuous upgrade existing or new functionality to improve the end user experience. The response on the changes is also quick enough to support customer's urgent needs. Review collected by and hosted on G2.com.

What do you dislike about Gaia WFM Suite?

It would be great Gaia WFM could have more flexibility on the standard setup to meet different needs. Review collected by and hosted on G2.com.

BZ
Beryl Z.
Assistant to Director of HR/Administration
Mid-Market (51-1000 emp.)
"Clocking in is convenient and facilitates management and summarization."
4/5
What do you like best about Gaia WFM Suite?

Most helpful is easily checking the attendance situation. Review collected by and hosted on G2.com.

What do you dislike about Gaia WFM Suite?

Bugs will happen sometimes when staff punch in/out. Review collected by and hosted on G2.com.

HC
Huang C.
HRIS
Enterprise (> 1000 emp.)
"Considerate service and quick response"
5/5
What do you like best about Gaia WFM Suite?

Improve the efficiency of clock in and shift scheduling Review collected by and hosted on G2.com.

What do you dislike about Gaia WFM Suite?

There are relatively few configurable functions Review collected by and hosted on G2.com.

Response from Betty Xiang of Gaia WFM Suite

Hello,

Your review is much appreciated. Thank you for sharing your experience and your insight is very valuable.

All the best,

Betty from GaiaDigits

Verified User in Airlines/Aviation
AA
Verified User in Airlines/Aviation
Enterprise (> 1000 emp.)
"Good product boots productivity"
5/5
What do you like best about Gaia WFM Suite?

Gaia software contains the excellent product feature such as functionality, reliability, easy to use, maintainability, fast service response etc., and in addition, the strong intention of product iteration keeps the sustainable development of its products and make Gaia a more reliable supplier. Review collected by and hosted on G2.com.

What do you dislike about Gaia WFM Suite?

Improves the application efficiency, and can provide convenient operation and favorable experience for the user. Review collected by and hosted on G2.com.

Response from Betty Xiang of Gaia WFM Suite

Thank you for your review. We appreciate your feedback.

DH
di h.
Coordinator
Enterprise (> 1000 emp.)
"Got Most of What I Need"
4.5/5
What do you like best about Gaia WFM Suite?

Friendly service/Report management is useful. Review collected by and hosted on G2.com.

What do you dislike about Gaia WFM Suite?

Intelligent scheduling is unable to achieve at present. Review collected by and hosted on G2.com.

Questions about Gaia WFM Suite? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What is Gaia WFM Suite used for?

0 Upvotes
0
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LY
lianjun yao
•
Last activity over 5 years ago

Why not to improve the application of test environment?

2 Upvotes
1
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Pricing Options

Pricing provided by Gaia WFM Suite.

30-Day Free Trial

Free Trial

Small Business

$
PEPM

Enterprise

$$
PEPM
Gaia WFM Suite Features
Process Automation
Schedule Management
Employee Leave Management
User Access
Dashboards & Reporting
Data Collection
Lanuguage Options
Regulations Enforcement
Compliance Monitoring
Integration