Fullbay provides a great structure for management to create orders, be aware of how the market is going in trucking repair services, it is innovative. As an accountant it is great that I get to have all transferred to Quickbooks automatically and accuratly.

Fullbay is a great software which has small opportunities for improvement such as bugs that come on the way or some options for search and updated that would make the process easier and faster

management of inventory, fair mark up. All that was unknown to the shop until we joined Fullbay and were kindly flooded with good information and resourced to function the shop properly.

We have been using Fullbay for several years. The system is very intuitive and adaptable to our needs. Full parts and service support. Easy fleet tracking and understandable invoicing process. Also- our accountant loves it! Supports a good day to day operation and also allows detailed reporting for better historical views and future plannning.

We love all there is about Fullbay!There is nothing that is on my dislike list from Fullbay other than they dont offer mechanics and billing staff. That would be great! If only they could send some help our way!

Great parts inventory tracking. The invoice process is simple. Adding new clients and showing them that they can use our software to help track their fleet is a huge benefit.

Fullbay is most helpful to us in the inventory, efficiency, invoicing, and reporting side of things. It's a great system that has improved our operation overall

One thing that I dislike is that it tends to open new windows when navigating to parts of Fullbay, next you know you have 10 different windows open and it makes it hard to navigate back. I like it for some things like reporting so I can flip back and forth, but there are some areas where it is unnecessary.

Unfortunately we have had an ongoing issue with inventory items "linking" and we dislike this feature very much. The Fullbay support team is great and are working on it, but it is still not corrected.

I find it very user friendly and easy to learn

Sometimes it does not automatically export to Quickbooks and have to send it manually

I haven't had any problems

It is designed for repair shops, thus they understand what we need. And when something doesn't work, you know that somewhere down the line one of the updates will fix it, you can count on it. We also like that it is very customizable, as shops have different needs and processes.

We are in Canada, and it definitely feels like they cater to American shops more, which I understand, them being an American company. For instance, with the different tax systems Canada has, we have to get VERY creative to make it work, which sometimes leads to using more paper and more time spent on invoicing customers.

Being able to track work on customers' units has been a blessing. Going back and easily finding work done to a specific vehicle assists with finding part numbers quicker and understanding the history of the vehicle as a whole even before the unit comes in the shop. Furthermore, inventory tracking is really easy and straight forward and you can make it as intricate or as simple as you need it to be. We never miss vendor invoices anymore and tracking returns to vendors saves money that was easily lost in the past.

I like how intregrated the system is. From ordering parts, creating SOs to invocing and getting paid!

I dislike how different counter sales are from service orders.

How to see reporting better.