The tech in charge of our account, Robert Haines, is especially helpful. Review collected by and hosted on G2.com.

When I get anyone other than Robert, my questions are typically met with a quick (possibly a/i) answer referring to a video or website that can answer the question. I usually have to reply to that before I ever get to talking with a human. Review collected by and hosted on G2.com.

Playbooks, uptime, support response - cadence. Overall a solid product that keeps the price down when working with SF.com Review collected by and hosted on G2.com.

Dispositions require additional step of saving which causes failed dispositions. Disposition options are very limited. Voicemail wait for beep. Reporting of data isn't very strong. Review collected by and hosted on G2.com.

FrontSpin responded to help solve my issues within 15 minutes and immediately offered to do a screenshare to troubleshoot the issues. Within 30 minutes, the issue was resolved! Review collected by and hosted on G2.com.

Nothing! Everything was so helpful and useful. Review collected by and hosted on G2.com.

It makes it simple, fast and efficient to connect with our leads and prospects. Review collected by and hosted on G2.com.

Setup with any tech is always a bit of a hassle but they made it simple Review collected by and hosted on G2.com.

The simplicity of building cadences and executing them is incredible. Will save your reps so much time. Review collected by and hosted on G2.com.

Slightly more expensive for European numbers but compared to competitors even for Europe this is still the best bang for your buck. Review collected by and hosted on G2.com.

First and foremost, the support team is TOP NOTCH. Questions are answered same day and there is unlimited training and onboarding for new users. You can go through training refershers as often as you want. Not common by todays software standard. Frontspin makes it super easy to separate your leads into lists and reach out to them. The secret sauce is the dialer though. You can load up all of your leads that have tasks due for a call that day and it will dial them one by one until you are done. It is LEAP and BOUNDS faster than having my reps manually dial each and every lead one by one. It even brings you direct to the record of the person your calling so you can leave notes and log the call all at the same time. Its super simple to get your leads into frontspin with many options and methods to choose from. Review collected by and hosted on G2.com.

From a functionality side, there is not much that i would say that I dislike. The tool does what it needs to and that is make my reps more productive. If I had to offer some constructive criticism it would be around the UI of the product. It sometime feels outdated and plain. However, with the product being super responsive and fast i understand there are tradeoffs with that Review collected by and hosted on G2.com.

Focused, organized, measurable outreach capabilities. Power Dialer call management pre-recorded messages are very high value. Review collected by and hosted on G2.com.

N/A. I recently initiated my first Playbooks; no dislikes to date. Review collected by and hosted on G2.com.

Very easy interface to train to get our staff on the phones ASAP. It allows the rep to make a call, send an email, and set their follow up task from one screen. Our productivity has skyrocketed! Review collected by and hosted on G2.com.

There are a lack of integrations with social sites that could streamline researching prospects. Review collected by and hosted on G2.com.

I love that it is customizable to what happened on each call. Very easy to see what has been happening on any account. Review collected by and hosted on G2.com.

There are some times that if you click the wrong call button it will call the last person I talked to not the account I am currently working on. Review collected by and hosted on G2.com.

I love that I can log my call right there with the call i am currently taking. Makes takin notes and logging them SO much easier Review collected by and hosted on G2.com.

Most Helpful is having it write back into my salesforce system. LEast Helpful, multiple contacts don't write intot he correct account sometimes Review collected by and hosted on G2.com.