--- title: Merlin Reviews meta_title: 'Merlin Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 14 reviews by the users' company size, role or industry to find out how Merlin works for a business like yours. aggregate_rating: rating_value: 3.8 review_count: 14 scale: '5' date_modified: '2026-10-02' parent_category: name: Artificial Intelligence url: https://www.g2.com/categories/artificial-intelligence ---

Merlin Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Merlin to be easy and user-friendly, enhancing productivity with its seamless integration and multi-language support. (4 mentions)
Users love the helpfulness of Merlin, as it provides diverse AI models and suggestions for their tasks. (2 mentions)
Users value the seamless integration of Merlin, enhancing productivity across platforms like Gmail and LinkedIn. (2 mentions)
Users love the time-saving efficiency of Merlin, effortlessly streamlining research, writing, and summarization tasks. (2 mentions)
Users love the versatile AI features of Merlin, enhancing productivity with comprehensive tools for various tasks. (1 mentions)
Users find the interface not intuitive, recalling that the old version was simpler and easier to navigate. (2 mentions)
Users feel that Merlin is overwhelming and bloated, making it seem too expensive for its offerings. (1 mentions)
Users find the inaccuracy of the Merlin product, particularly the lack of a voice-to-chat feature, frustrating. (1 mentions)
Users find the learning curve steep for Merlin, making it challenging to navigate its overwhelming features effectively. (1 mentions)
Users feel there are missing key features in Merlin, as some summaries overlook important details despite their accuracy. (1 mentions)

5 Pros or Advantages of Merlin

5 Cons or Disadvantages of Merlin

Merlin Reviews (14)

Reviews

Merlin Reviews (14)

3.8
14 reviews
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sandeep s.
SS
sandeep s.
Small-Business (50 or fewer emp.)
"Fake Deals and Poor Support - Avoid"
0/5
What do you like best about Merlin?

nothing at all Review collected by and hosted on G2.com.

What do you dislike about Merlin?

I find Merlin to be a very fake platform with fake deals and it's not supportive for issues and refunds. They show something but you find nothing, plus they claim unlimited services but offer only 2k uses a month. It's confusing how they count uses. Also, there's no option to attach files for support and even their internal vault isn't working. Free versions of AI are better than Merlin. Review collected by and hosted on G2.com.

Rafael A.
RA
Rafael A.
Sales Manager
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Seamless browser integration with fast results"
4.5/5
What do you like best about Merlin?

I like that Merlin is seamlessly integrated with my Brave Browser and can be used on every page. I find it great that it works relatively quickly and can be flexibly used everywhere for a variety of tasks. The ability to create content directly in the browser without constantly having to switch between tabs saves me a lot of time. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Merlin?

The answers are sometimes not consistent or not as precise on more complex topics. Review collected by and hosted on G2.com.

Jean-Francois L.
JL
Jean-Francois L.
Director
Small-Business (50 or fewer emp.)
"Merlin: An Indispensable Tool for Everyday Productivity"
5/5
What do you like best about Merlin?

Merlin has become an essential tool for me, assisting with nearly everything I do, both on my phone and on my desktop. Review collected by and hosted on G2.com.

What do you dislike about Merlin?

The absence of a voice-to-chat feature is still noticeable. Review collected by and hosted on G2.com.

Mark D.
MD
Mark D.
Business Consultant
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Access Different AI Models Anywhere"
4.5/5
What do you like best about Merlin?

I use the browser extension all the time, I get it to 'read the page' I'm on and can then use that with AI to help with whatever I'm working on (ask it questions, get it to provide suggestions, create social media posts etc). I like the access to all the different AI models in one place. It's had lots of updates. Review collected by and hosted on G2.com.

What do you dislike about Merlin?

At one point the browser plugin updated to a new interface that wasn't very good, but at least they included the option to swap back to the better previous version. Review collected by and hosted on G2.com.

Irán María A.
IA
Irán María A.
Student
Higher Education
Small-Business (50 or fewer emp.)
"A versatile AI application for students"
5/5
What do you like best about Merlin?

What I like is that the interface is very simple, which makes it easy to use for research, questions, etc. The options to send images and documents in the Merlín AI chat are extremely useful for any user. From my perspective, the answers it gives to my questions are clear, concise, and well-informed. In general, the Merlín AI has simplified my work. Additionally, this application is integrated with other apps that I also use, like Chrome. On the other hand, I tend to use it, but not every day. Review collected by and hosted on G2.com.

What do you dislike about Merlin?

What I don't like is that the Chrome extension sometimes overlaps or interferes with what is visible on the screen, even though it is very small. Additionally, what causes me displeasure is that I have to log in every time I enter Chrome, since I use the app's extension. Review collected by and hosted on G2.com.

Nicolas G.
NG
Nicolas G.
Productor multimedia
Small-Business (50 or fewer emp.)
"Great option to use multiple LLMs"
4/5
What do you like best about Merlin?

What I liked most about Merlin is its option to use multiple LLMs. This allows me to test and see how each one works, whether they are models from OpenAI, Gemini, Claude, etc. Review collected by and hosted on G2.com.

What do you dislike about Merlin?

I would like to see in the future the option to upload folders with files; this would be very useful, for example, in a programming project where you can work on multiple files at once. Review collected by and hosted on G2.com.

Verified User in Consulting
CC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Multiple LLMs at my disposal"
5/5
What do you like best about Merlin?

I have been using Merlin for about a year. I love that I can run the same prompt through different LLMs by clicking reload. That allows me to learn from each of them and receive more answers and viewpoints for each prompt. Review collected by and hosted on G2.com.

What do you dislike about Merlin?

I tend to agree that it has become more cumbersome to use. Luckily, I can keep using the old interface, which is simpler and more intuitive. Review collected by and hosted on G2.com.

CM
catie m.
customer service representative
Enterprise (> 1000 emp.)
"Efficient and user friendly"
3/5
What do you like best about Merlin?

Helps connect with employers and is easy and user friendly Review collected by and hosted on G2.com.

What do you dislike about Merlin?

Nothing, it doesn’t seem to have any concerns or system flaws Review collected by and hosted on G2.com.

MOHAMED K.
MK
MOHAMED K.
Senior Electrical and Instruments Engineer
Small-Business (50 or fewer emp.)
"A Seamless Tool for Efficient Research and Writing"
4/5
What do you like best about Merlin?

What I like best about Merlin AI is its ability to streamline research, writing, and summarization tasks with just one click Review collected by and hosted on G2.com.

What do you dislike about Merlin?

The free version has some restrictions that hinder users and you must subscribe to the paid version to unlock them. Review collected by and hosted on G2.com.

Christian Jessie D.
CD
Christian Jessie D.
Coordinador BIM
Small-Business (50 or fewer emp.)
"combining power with simplicity"
3.5/5
What do you like best about Merlin?

Access to Multiple AI Models, Time-Saving Efficiency and Seamless Integration Review collected by and hosted on G2.com.

What do you dislike about Merlin?

Limitations in Free Plans and Credit Management, Design and User Experience (UX) Review collected by and hosted on G2.com.