Forj Features
Community Building (9)
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Member Profiles
Manages user profiles and contact records by allowing members to create and customize profiles with personal information and activity, while automatically uploading and maintaining this data within the company’s contact database.
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Member Discovery
Helps members find and connect with relevant community members.
Member Referrals
Allows members to invite and refer new members to join the community.
Community Spaces
Enables the creation of dedicated spaces or groups to organize community content and discussions.
Paid Memberships
Allows monetization through paid access or subscription-based community tiers with built-in access control.
Multimedia Sharing
Enables sharing of images, videos, files, and other media within the community.
Courses
Supports hosting and delivering structured learning content directly within the community.
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Community Improvement (3)
Gamification
Helps engage members through gamification features such as points, rewards, and engagement metrics.
Polls & Questions
Provides native tools to create polls and ask questions within the community.
Automation Rules
Allows administrators to automate community workflows and actions.
Customer Analytics (6)
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Community Insights
Identifies member behavior trends, popular topics, and sentiment across the community.
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Community Engagement Analytics
Provides tools to measure and analyze member engagement, participation, and activity within the community.
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Downloadable Reports
Provides functionality to download community data and reports in multiple formats.
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ROI Tracking
Tracks return on investment from community efforts, including retention, engagement, and revenue impact.
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Activity Tracking
Track and document all activities across devices, networks, and other systems
Community Management (15)
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Community Feeds & Discussions
Enables members to participate in discussion threads or activity feeds within the community platform.
Live Streaming
Allows hosts to broadcast live video sessions directly to the community without requiring third-party tools.
Chat & Messaging
Allows real-time or asynchronous messaging between members within the platform.
Events Management
Supports creating, hosting, and managing virtual or in-person community events within the platform.
Admin Roles & Permissions
Allows admins to assign roles and control access to features, content, and moderation tools.
Knowledge Base Management
Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
Group Management
Organize and edit a group of people's policy and members
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
Membership Management
Database of members to track personal information of individuals and families
Email Management
Manage, store and organize emails within the system or via third-party apps
Website Management
Built-in website builder or integration with third-party site
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Agentic AI - Professional Association Management (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Accounting Integration
Integrate with a third-party accounting system
Agentic AI - Online Community Management (9)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Multi-Language
Manage and support multiple languages
Membership Management (4)
Member Self‑Service Portal
Allows members to update profiles, renew membership, and manage their account online.
Member Database
Stores and updates detailed member profiles and track membership status.
Automated Dues & Renewals
Automatically bill members and process recurring membership renewals.
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Events & Committees (20)
Committee & Group Management
Supports creation and management of committees, special interest groups, and sub‑groups.
Event Management & Registration
Creates, promotes, and manages event registration and attendance tracking.
Calendar & Scheduling Tools
Provides shared calendars and scheduling for meetings, conferences, and association activities.
Discount Management
Track products that are for sale at a reduced price or part of coupon promotions
Wait List Management
Record, update and manage waiting lists
Promotions Management
Design, communicate, and distribute incentives to perform a specific action
Event Management
Schedule and manage the logistics of activities and other gatherings
Dues Management
Track and collect membership dues
Website Management
Built-in website builder or integration with third-party site
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
Registration Management
Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Application Management
Track, manage and store the applications of potential future members, customers or candidates
Contact Management
Manage, organize, and store contact information
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Membership Management
Database of members to track personal information of individuals and families
Newsletter Management
Create and update newsletter content to increase engagement
Fundraising Management
Activities related to raising money for a specific cause
Chapter Management
Event Calendar
A list of events with their respective dates
Financial & Operational Tools (5)
Integration With Accounting Tools
Integrates with accounting and third‑party financial systems.
Email Marketing & Automated Communications
Sends segmented email campaigns and automated reminders to members.
Online Payments & Invoicing
Processes secure payments for dues, events, and other fees with invoicing.
Reporting & Analytics
Produces reports on engagement metrics like event attendance and communication effectiveness.
Website Integration
Seamlessly integrates with 3rd party websites
Additional Functionality (57)
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Personalization
Adjust communications based on previous interactions or personal preferences
Customizable Branding
Add customized logos and colors to align with company branding
Email Reminders
Reminders sent via email
Member Accounts
Accounts held by members of an organization
Email Marketing
Create and send email blasts/campaigns
Event Ticketing
Manage tickets for specific events
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Activity Tracking
Track and document all activities across devices, networks, and other systems
Customizable Reports
Alter the layout and content of reports
Document Storage
Store and organize documents in a centralized system
Credit Card Processing
Accept and process credit card transactions
Job Board
Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Customizable Forms
Customize contracts and forms to collect specific information
Email Templates
Pre-made examples and templates for emails
Member Communities
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
API
Application programming interface that allows for integration with other systems/databases
Member Directory
Comprehensive list that contains information and details of all the members associated with a particular organization or group
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Recurring/Subscription Billing
Automated process of charging customers at regular intervals for repeated access or use of a product or service
Mobile App
Access the system via a mobile application
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Payment Processing
Accept, record, and reconcile financial transactions
Enrollments/Onboarding
Manage the enrollment and onboarding of all new members and accepted applications
Data Import/Export
Import and export data to and from software applications
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Membership Signup
Registration process to become members by providing relevant information and agreeing to terms
Member Types
Handle various types of membership based on groupings
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Single Sign On
Allow users to access multiple services after entering their login credentials once
Email Reminders
Reminders sent via email
API
Application programming interface that allows for integration with other systems/databases
Discussions/Forums
Online forums/groups where users can ask questions, share ideas, best practices, etc.
Ideation
The creation, development, and sharing of potentially innovative new ideas
Personalization
Adjust communications based on previous interactions or personal preferences
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Contact Database
Centralized database of stakeholders and their contact information such as names, address, phone number etc.
Moderation
Controls/tools to moderate the session
@mentions
An @mention is a way to tag or notify a specific person about a message/post
Member Directory
Comprehensive list that contains information and details of all the members associated with a particular organization or group
Mobile Access
Access software remotely via mobile devices
Filtering
Find & retrieve relevant data or documents
Data Import/Export
Import and export data to and from software applications
Commenting/Notes
Leave comments and notes on documents for others to view
Document Storage
Store and organize documents in a centralized system
Customizable Branding
Add customized logos and colors to align with company branding
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
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