[ FocalScope Reviews ](https://www.g2.com/products/focalscope/reviews) [ FocalScope Reviews ](https://www.g2.com/products/focalscope/reviews) # FocalScope Pricing Overview [Editedit](https://my.g2.com/focalscope/pricings) Free Trial ## FocalScope Pricing Key Insights Last updated on Apr 09, 2026 * * * FocalScope offers **4 pricing editions** , starting from **$9** to **$50**. FocalScope pricing tiers are designed to support different usage levels and team sizes. FocalScope also offers a **free trial**. Compare the FocalScope pricing table below to figure out the best fit for your needs. Some plans may require you to contact **FocalScope** for **custom pricing**. * * * STARTER CLOUD — $9 / 1 per agent per month ENTERPRISE - ON-PREMISE — $39 / 1 agent per month ENTERPRISE - SECURE CLOUD — $39 / 1 agent per month OMNICHANNEL + VOICE — $50 / 1 agent per month Rated 3.5 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. STARTER CLOUD $9.00 1 per agent per month For smaller teams with up to 2 agents. - Up to 2 email accounts - Up to 2GB storage - Email ticketing - Live chat - 24/5 support Show More ENTERPRISE - ON-PREMISE $39.00 1 agent per month Deploy FocalScope with secure on-premise installation. - Unlimited email accounts - Unlimited storage - Email ticketing - Live chat - Facebook, WhatsApp, SMS integration - Knowledge base - Routing, queues and SLA - Multibrand support - Dedicated or virtual server - Dedicated IP address - Access to SQL database - VPN (IPSEC) Show More ENTERPRISE - SECURE CLOUD $39.00 1 agent per month Get the full benefits of FocalScope on secure cloud. - Unlimited email accounts - 30 / 60 / 90GB storage - Email ticketing - Live chat - 24/7 support - Facebook, WhatsApp, SMS integration - Knowledge base - Routing, queues and SLA - Multibrand support Show More OMNICHANNEL + VOICE Starting at $50.00 1 agent per month Omnichannel communications with voice calls on integrated soft phone. - All the features included in 'Enterprise - Secure Cloud' and more - Native built-in softphones - Compatible with SIP-based phones - IVR phone trees - Text-to-speech - Turn calls into tickets - Call recording and transcript - Multi-site deployment - Warm transfer Show More 30-day free trial available for all plans, no credit card required. Cloud, self-hosted, or hybrid hosting plans are available according to your needs and number of sites required. Contact us for custom pricing plans for your unique needs. Pricing information for FocalScope is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase FocalScope must be conducted with the seller. Pricing information was last updated on January 03, 2025 Show More ## Top-Rated Alternatives [ ![Freshdesk](https://images.g2crowd.com/uploads/product/hd_favicon/700ca107b848b083e9b0659a98efb160/freshdesk.svg "Freshdesk") Freshdesk 4.4/5(3,752) ](https://www.g2.com/products/freshdesk/reviews) [ ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5(6,995) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ ![Front](https://images.g2crowd.com/uploads/product/hd_favicon/1fe01c88159eb52ed7e93d98cdce08a5/front.svg "Front") Front 4.7/5(2,499) ](https://www.g2.com/products/front/reviews) [ View All Alternatives ](https://www.g2.com/products/focalscope/competitors/alternatives) ## FocalScope Alternatives Pricing The following is a quick overview of editions offered by other [Help Desk Software](https://www.g2.com/categories/help-desk) | ![Freshdesk](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8eac408c131f013530178efd9a9ca600/freshdesk.png) [Freshdesk](https://www.g2.com/products/freshdesk/reviews) ##### Freshdesk Email and Ticketing (Growth) | $19.001 User per month billed annually Per Month | Omnichannel engagement, AI agents, and robust ticketing across web, SMS, messaging and email - Automations - Help Desk and Ticketing: Ticketing, Shared inbox, Threads and tasks, Customer portal - Analytics: OOB analytics and standard reports - Self-service: Knowledge base - Security, routing, SLA: Role-based access control, SSO, Ticket dispatch | | ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b4de3f87b12321882f19b7a93f94109c/zendesk-for-customer-service.png) [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) ##### Support Only (Team) | $19.001 user per month billed annually | Integrated customer support - Email & social media - Web widget & mobile SDK - Pre-defined business rules - Essentials card - Interaction history | | ![Front](https://images.g2crowd.com/uploads/product/image/small_square/small_square_51ec513e6ad628878d6541b01b22ba4c/front.png) [Front](https://www.g2.com/products/front/reviews) ##### Starter | $25.001 user/month | Essential capabilities to get started with customer-first service - Shared inbox and ticketing - AI Topics and up to 10 automation rules - Basic analytics - No-code public knowledge base | Various alternatives pricing & plans Free Trial Pricing information for the above various FocalScope alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ##### Categories on G2 [ Live Chat ](https://www.g2.com/categories/live-chat)[ Help Desk ](https://www.g2.com/categories/help-desk)[ Digital Customer Service Platforms ](https://www.g2.com/categories/digital-customer-service-platforms) ##### Explore More [ Top tools for creating accurate project cost estimates ](https://www.g2.com/discussions/what-are-the-top-tools-for-creating-accurate-project-cost-estimates-in-construction)[ What is the most affordable location intelligence solution for SMBs? ](https://www.g2.com/discussions/what-is-the-most-affordable-location-intelligence-solution-for-smbs)[ What platform provides templates for business process mapping? ](https://www.g2.com/discussions/which-platform-provides-templates-for-business-process-mapping) [ best auto dialer software ](https://www.g2.com/discussions/what-is-the-best-auto-dialer-software-opinions-please)[ Best accounts payable automation solutions ](https://www.g2.com/discussions/best-accounts-payable-automation-solutions)[ How to pick the best social media management tool ](https://www.g2.com/discussions/how-do-i-pick-one-from-the-available-best-social-media-management-tools) Show More [ Top tools for creating accurate project cost estimates ](https://www.g2.com/discussions/what-are-the-top-tools-for-creating-accurate-project-cost-estimates-in-construction)[ What is the most affordable location intelligence solution for SMBs? ](https://www.g2.com/discussions/what-is-the-most-affordable-location-intelligence-solution-for-smbs)[ What platform provides templates for business process mapping? ](https://www.g2.com/discussions/which-platform-provides-templates-for-business-process-mapping) [ best auto dialer software ](https://www.g2.com/discussions/what-is-the-best-auto-dialer-software-opinions-please)[ Best accounts payable automation solutions ](https://www.g2.com/discussions/best-accounts-payable-automation-solutions)[ How to pick the best social media management tool ](https://www.g2.com/discussions/how-do-i-pick-one-from-the-available-best-social-media-management-tools)