The team at Flow have been outstanding in supporting the growth of our business from very early on in our Journeys. We have been through plenty on SaaS products over the last 15 years, Flow is the ONLY product that is a non - negotiable element in our business.
The ability to add, remove and switch licenses on and off is an ethical and refreshing way to do business, and that approach filters down into every interaction with them. There is no multi year, multi license tie ins like other similar systems.
We very seldom have any issues with either the app or the dashboard, which is imperative for a surveying company like ours.
The app is extremely easy to use across all IOS / android devices and the dashboard on Windows / Mac is intuitive to use without lots of annoying hidden features.
Quick to set up, quick to onboard and train up new users.
I wish all of our other SaaS providers where like Flow. Review collected by and hosted on G2.com.
This is a hard one, Flow doesn't integrate with any of our other products such as our CRM or Job management platform.
Having said that, that is its beauty, it does one thing, and it does it flawlessly.
So many bloated platforms do everything in one offering, but they do it badly or expensively.
I'd like to see some AI or Intelligence ability as well as QR code functionality, but looking at the support roadmap that is available to all users via their customer dashboard they are all future offerings. Review collected by and hosted on G2.com.
