Eyefinity Encompass™ is an all-in-one, cloud-based platform designed to streamline the operations of eye care practices by integrating practice management, electronic health records (EHR, patient engagement, and analytics into a single, cohesive system. This comprehensive solution enhances efficiency, reduces administrative burdens, and allows providers to focus more on delivering exceptional patient care.
Key Features and Functionality:
- Unified Login: Eliminates the need for multiple credentials by providing a single access point for all platform features.
- Integrated Online Scheduling: Enables 24/7 appointment bookings that automatically sync with the practice's schedule, including customizable settings for blackout dates.
- VSP Insurance Integration: Retrieves real-time patient eligibilities and authorizations up to seven days before appointments, and offers an out-of-pocket calculator to inform patients of their expenses in advance.
- Streamlined Claims Processing: Features electronic remittance advice (ERA that automatically imports remittance data, along with tools for efficient claims management and tracking.
- Expanded Point-of-Sale Functionality: Supports promotions, multi-location management, and integration with various insurances, frames, lenses, and labs, allowing providers to offer consistent care to all patients.
- Enhanced Patient Engagement: Offers electronic notifications via automated text and voice messages for appointment reminders, order pickups, and recalls, as well as a patient portal for secure communication and access to medical records.
- Comprehensive Analytics: Provides insights into exams, patients, products, and insurance, along with cost avoidance calculations personalized to each practice.
Primary Value and Solutions Provided:
Eyefinity Encompass addresses the challenges of managing multiple stand-alone systems by offering a unified platform that enhances operational efficiency and patient satisfaction. By integrating essential functions such as practice management, EHR, patient engagement, and analytics, it reduces administrative tasks, minimizes errors, and provides valuable insights for informed decision-making. This holistic approach empowers eye care professionals to focus more on patient care while ensuring scalability and flexibility to adapt to the evolving healthcare landscape.
