
I really liked how the integration with Fingerprint was extremely smooth. Working with their technical integration specialists and the customer sales representative throughout the process was very enjoyable. I appreciated their transparency around pricing both on their site and in the calls. During a thirty-day pilot, we did a fairly in-depth audit and found the quality of Fingerprint's device fingerprinting to be extremely good, especially when compared to some competitors. The initial setup was extremely easy, with clean and clear documentation and portal. Any problems we encountered were swiftly handled by their very responsive integration specialist who was accessible via Slack. Review collected by and hosted on G2.com.
This is not a dislike, moreso, that Fingerprint is not a full-feature fraud provider, and does not bill itself as one. Building a model ourselves using internal data combined with their device ID to create a composite score for our specific sector is what we ultimately had to do to use this effectively. A lot of the smart signals that Fingerprint collects and exposes are not necessarily 100% correlated with fraud, which mean that the suspect score is helpful, but not the whole picture. Review collected by and hosted on G2.com.