---
title: Filestack Reviews
meta_title: 'Filestack Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 72 reviews by the users' company size, role or industry to
  find out how Filestack works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 72
  scale: '5'
date_modified: '2026-06-15'
parent_category:
  name: Hosting
  url: https://www.g2.com/categories/hosting
---

# Filestack Reviews
**Vendor:** Idera, Inc.  
**Category:** [Content Delivery Network (CDN) Platforms](https://www.g2.com/categories/content-delivery-network-cdn)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 72
## About Filestack
Filestack is the optimal file handling service for developers. Easily upload files into your app 3.6x faster with 100x more reliability. These file uploads can then be transformed simply between file types, without loss of quality. Filestack provides responsive, reliable and secure delivery so that your files are delivered with unparalleled speed and control. Simplify complex tasks using Filestack Workflows, an easy to manage UI that lets you automate file processing commands into a single API call. Add intelligence to your workflow so your content is tagged, safe for work, and virus free before it ever hits your app. We’ve coded in the logic so that you don’t have to. Implement all of this with just a few lines of code.



## Filestack Pros & Cons
**What users like:**

- Users find Filestack&#39;s **ease of use** remarkable, appreciating its simple setup and seamless integration with various platforms. (3 reviews)
- Users appreciate the **easy integrations** with Filestack, which streamline file handling across various platforms with minimal effort. (3 reviews)
- Users value the **seamless content delivery** of Filestack, enhancing efficiency with easy file uploads and transformations. (2 reviews)
- Users appreciate the **ease of image optimization** with Filestack, enjoying quick integration and powerful built-in features. (2 reviews)
- Users appreciate the **implementation ease** of Filestack, enjoying quick integration and efficient file handling capabilities. (2 reviews)
- Innovation (2 reviews)
- Reliability (2 reviews)
- User Interface (2 reviews)
- CDN Performance (1 reviews)
- Customer Support (1 reviews)

**What users dislike:**

- Users find Filestack has **limited features** that restrict flexibility and complicate customization for their specific needs. (2 reviews)
- Users desire **clearer documentation** for advanced features, noting inconsistencies and a need for better guides. (2 reviews)
- Users experience **slow performance** with Filestack during high workloads, impacting project timing and overall productivity. (2 reviews)
- Users find **difficult learning** due to limited documentation and guidance, requiring self-experimentation to navigate the platform. (1 reviews)
- Users find Filestack to be **expensive** as costs increase significantly with project expansion. (1 reviews)
- Lack of Integration (1 reviews)
- Limited Customization (1 reviews)
- Not User-Friendly (1 reviews)
- Users criticize the **pricing issues** of Filestack, particularly the high costs associated with increased storage needs. (1 reviews)
- Security Issues (1 reviews)

## Filestack Reviews
  ### 1. Easy Filestack Integration with a Simple UI and Reliable Uploads

**Rating:** 5.0/5.0 stars

**Reviewed by:** VINAY P. | Senior Project Engineer, Design, Enterprise (> 1000 emp.)

**Reviewed Date:** May 04, 2026

**What do you like best about Filestack?**

In my work as a Project engineer, I regularly deal with design automation files, reports, and supporting documents that need to be shared across teams. What I found useful about Filestack is how easily file uploads can be integrated without adding extra complexity to the workflow.

The UI is simple and doesn’t require much effort to get used to. From an integration point of view, it fits well into existing systems, so we didn’t have to change much in our process. Performance has also been reliable uploads are stable, even when handling multiple files, which is important during project submissions or reviews.

**What do you dislike about Filestack?**

One concern is pricing. For smaller usage it’s fine, but as file volume increases, the cost can become noticeable.
Also, onboarding is straightforward for basic use, but when trying to handle more specific requirements, I had to spend extra time understanding certain parts. Better guidance for these scenarios would help

**What problems is Filestack solving and how is that benefiting you?**

In my work handling multiple files like drawings, reports, and supporting documents used to take extra effort, especially when it came to uploading, organizing, and making sure everything was in the right format. Earlier, this involved manual steps and sometimes caused delays during project reviews or team coordination.With Filestack, most of that process is simplified. File uploads are more reliable, and basic processing like resizing or format handling doesn’t need separate setup, which saves time during project work.

One area where it really helps is through its built-in intelligence features. For example, things like automatic validation, content checks, and file processing happen in the background without manual intervention. This reduces the chances of uploading incorrect or unsupported files, which I’ve faced earlier in team workflows.
In some cases, features like OCR or content recognition are useful when dealing with documents such as scanned reports or receipts, where extracting information manually would take more time. Instead of going through each file, the system helps in quickly identifying and processing the required data.

Overall, it reduces the effort needed for file handling, improves consistency, and helps avoid small errors that can slow down project work. From my experience, this makes file management more structured and reliable within the team.

  ### 2. Filestack: Simple, fast, and well-documented API to manage and transform files

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hugo G. | Expert en Ingénierie Informatique, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 29, 2026

**What do you like best about Filestack?**

What I like most about Filestack is its simplicity and speed in integrating file management into a web application. The API is very well documented, allows you to upload, transform, and store files easily, and offers many advanced features such as resizing, validation, or previewing, all without complexity on the developer's side.

**What do you dislike about Filestack?**

The only somewhat frustrating point is that some interface customization options may be limited by default, and intensive use can make the cost a bit high.

**What problems is Filestack solving and how is that benefiting you?**

Filestack can sometimes be a bit limited in terms of UI customization or more expensive for heavy use, but these points encourage me to stay organized and optimize my workflows. In the end, it pushes me to better structure my files and fully enjoy all its powerful features without wasting time.

  ### 3. Polished File Picker and Fast, Secure Uploads with Powerful URL Transformations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Prankur P. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 18, 2026

**What do you like best about Filestack?**

The implementation part is also not very tight or losse its just some basic API integration and tweaks and backend and its ready to go.
The File Picker is honestly one of the slickest parts it's super polished and just works beautifully. Users can grab files not only from their computer but straight from Google Drive, Dropbox, Instagram, Facebook, you name it, without us having to build or configure a bunch of extra auth flows. It's almost plug-and-play, which is a huge win for keeping things simple.
Then there's the on-the-fly transformations. Being able to resize, crop, add filters, or optimize images just by tweaking a few parameters in the URL? Game-changer. Our backend team doesn't have to spin up custom processing jobs anymore saves a ton of time and server hassle.
Integration was dead easy too. The SDKs and docs are solid, so hooking it up to our app (especially with Froala) felt quick and painless no fighting weird edge cases right out of the gate.
Speed and reliability stand out big time. Their Content Ingestion Network (CIN) makes uploads noticeably faster and way more stable, even when someone's on spotty mobile data in India or wherever. We've had way fewer "upload failed, try again" complaints since switching.
And security-wise, it's reassuring: automatic virus scanning on every file, signed URLs to prevent tampering, and good controls for user-generated stuff. Gives us peace of mind without extra work

**What do you dislike about Filestack?**

The pricing can sting a bit as you grow. The jump from the basic "Start" plan to "Grow" feels pretty steep once you start bumping into transformation or bandwidth limits especially if you're a small startup or bootstrapping. Overages add up quick if you're not careful.
Also, the docs are generally great for the main stuff, but when you hit some of the more obscure and tight edge cases (like certain custom workflows or integrations), it could use more real-world code snippets or examples. A few times I had to dig through forums or experiment more than I'd like.

**What problems is Filestack solving and how is that benefiting you?**

Before Filestack, we were dealing with flaky uploads all the time progress bars stalling, files failing on slower connections, and the nightmare of building our own image resizing/cropping/optimization pipeline from scratch. That would've taken weeks (maybe months) of dev time, plus ongoing maintenance headaches.
Filestack took all that off our plate. We got a clean drag-and-drop picker that handles everything reliably, plus instant transformations and secure delivery. Our users love the seamless experience no more "why won't this photo upload?" tickets. For us devs, it meant faster feature shipping and less firefighting. Overall, it's made our content/media workflow way smoother and more professional without us owning the heavy lifting.

  ### 4. Streamlined Integration with Robust File Management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jaydeep K. | Software Engineer Lead, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 18, 2026

**What do you like best about Filestack?**

I appreciate that Filestack offers an easy integration via API, which really simplifies the process for me. I like how it abstracts away the file transformation bit, including functions like file resize, compress, and convert transformations. Filestack's built-in validation and security provide peace of mind, and I'm impressed by their cloud storage and CDN solutions. As someone constantly deciding between building things in-house or using third-party solutions, Filestack makes outsourcing file handling, storage, and CDN an attractive option.

**What do you dislike about Filestack?**

The documentation is great but it can be improved. It needs more demos.

**What problems is Filestack solving and how is that benefiting you?**

I use Filestack to simplify file upload with easy integration, built-in validation, security, file transformations, cloud storage, and CDN. It effectively replaces building these features from scratch.

  ### 5. Amazing one stop solution for all the File Uploading related services.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jaivardhan D. | Software Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 05, 2025

**What do you like best about Filestack?**

Ease of use. Basically a few lines of code and you are good to go. You can even connect with AWS or Google Cloud and others. Compatibility with js frameworks.

I had some error with React 19 compatibility and some security issue with api key and customer support clarified issues in few hours.

Also need to mention the intelligence feature for the images build in, like OCR, nsfw, copyrights checks. OCR came in handy dealing with payment receipts for HR ops team.

**What do you dislike about Filestack?**

The documentation is sort of incoherent at some points. Would like an updated beginner guide that easily explains the integrations and security.

**What problems is Filestack solving and how is that benefiting you?**

Doing all file uploads using a single service helps minimize the inconsistency issues. Image optimization and ocr are used by HR ops teams for receipt reading and monitoring.

  ### 6. Simple and Reliable File Upload Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 18, 2026

**What do you like best about Filestack?**

What I like best about Filestack is how easy it is to integrate and use. It handles file uploads, validation, and security without much setup, which saves a lot of development time.

**What do you dislike about Filestack?**

The pricing can feel a bit high, especially for smaller projects or when usage increases.

**What problems is Filestack solving and how is that benefiting you?**

Filestack solves the complexity of handling file uploads, storage, and security. It saves me time by managing things like validation, file processing, and delivery, so I can focus more on building features instead of worrying about backend file handling.

  ### 7. Streamlined Integration, Needs Better Documentation

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 17, 2025

**What do you like best about Filestack?**

I love how Filestack integrates seamlessly into our mobile and web platforms, making it incredibly easy to handle file uploads, transformations, and delivery. The setup process for Filestack was a breeze, requiring just a few lines of code to get uploads and transformations operational, which was a substantial time-saver. Filestack has been instrumental in automating image resizing and transformations, alleviating us from manual handling in our code. This automation not only saves time but also increases reliability in our workflow. The file upload and CDN delivery capabilities stand out as particularly useful features. Additionally, I frequently utilize Filestack's advanced features like image transformations, Optical Character Recognition (OCR), and robust security policies. The integration with popular frameworks like ReactJS, NextJS, and NodeJS is smooth and straightforward, facilitating efficient application development. Overall, the combination of easy integration and efficient CDN delivery makes Filestack a valuable tool for our business needs.

**What do you dislike about Filestack?**

I would like to see clearer documentation for advanced features.

**What problems is Filestack solving and how is that benefiting you?**

I find Filestack simplifies file uploads and transformations, saving me time and ensuring reliability. It automates image resizing and integrates smoothly with my tech stack, enhancing efficiency.

  ### 8. My experience while using this software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Manish Kumar S. | Internshala Student Partner (ISP) 31, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2025

**What do you like best about Filestack?**

I was looking for software for file handling and image enhancing tool then I got this tool from Twitter. The best thing I like in this tool is smooth interface and high quality results.

**What do you dislike about Filestack?**

I feel like price and software interface should me more better. Like I want more storage but the cost is bit higher for buying more storage.

**What problems is Filestack solving and how is that benefiting you?**

I was having problem in image enhancing and file uploading and this is completely solved by this tool. I recently used this tool enhance my old picture and it done is so accurately with vibrant colours. I feel like it is best for file handling and image enhancing.

  ### 9. Filestack simplifies fast, reliable uploads with AI features and CDN support.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shefali J. | Web developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2025

**What do you like best about Filestack?**

Filestack makes uploading files so much easier. The integration is smooth, and the APIs are simple to use. Uploads are fast and reliable, with no lag or failures. One of the best features is its AI capabilities, like auto-tagging and OCR, which save a lot of time and the CDN support ensures files load quickly. If you need a smooth file handling solution, Filestack is a great choice!

**What do you dislike about Filestack?**

Filestack gets expensive as your project grows.

**What problems is Filestack solving and how is that benefiting you?**

Filestack simplifies file uploads by making them fast, reliable, and easy to integrate.

  ### 10. I have used Filestack in one of my webinars and its a complete solution for managing images data.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pratham K. | Developer Relations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 27, 2025

**What do you like best about Filestack?**

The best part about Filestack is URL-based transformation which comes pretty handy for rendering images in different sizes according to the screen sizes, UI elements, etc.

**What do you dislike about Filestack?**

Ahh, it feels like a bit old school. I think their overall website and developer experience could be way better.

**What problems is Filestack solving and how is that benefiting you?**

Managing images in any application. For example, I built a travel post card application and Filestack CMS all I used.

  ### 11. True game changer for file management and transformation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Guillaume L. | Director of Development, Sports, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2024

**What do you like best about Filestack?**

The most attractive feature of Filestack could be said to be an all round file upload and management service. For our web applications, the API fits seamlessly allowing users to easily manage and handle their files. I appreciate its ability to handle multiple files as well as its conversion functions as they make work easier. It has been relatively easy for me to integrate this into our current systems and made the user interface better.

**What do you dislike about Filestack?**

There are some drawbacks of using Filestack such as it may be expensive depending on one’s usage, this may be a con for small business that needs to upload plentiful files. However, the underlying service is rather stable with only occasional slowdowns in the processing which affects the user experience. These challenges can result in increased costs and certain forms of cost inefficiency especially where paper based files are used.

**What problems is Filestack solving and how is that benefiting you?**

Filestack really helps with the issue of dealing with diverse file upload and operation since it provides a unified solution. It has API that easily connects with our apps and file handling in them becomes easier. This integration has made our work easier in terms of handling files, and in general, processing of files. The support of different file formats and the possibility to provide some transformations has also increased our work productivity and comfort for users.

  ### 12. Automating file processing significantly improved our efficiency, but not with issues

**Rating:** 3.5/5.0 stars

**Reviewed by:** Theodor V. | Media Production Coordinator, Internet, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 21, 2024

**What do you like best about Filestack?**

Three best things about Filestack, in my view, is the flexibility of the tool to handle uploads and transformations of files. The API is very simple to use in order to implement the file uploading in the web applications and useful image transformation tools enable the user to resize and crop images as well as optimize them in the moment of the uploading. there is a good compatibility level with cloud storage systems and integration with these systems has benefitted our work flow and productivity.

**What do you dislike about Filestack?**

The main disadvantage of Filestack is the relatively low number of options to change its default parameters, which sometimes makes it impossible to set up the comfortable work with this software for definite user’s needs. This restriction has been the cause of several workarounds and extra added manual steps. Further, as the number of requests or queries grows with the scale of the project, the usage of the API may be subject to certain quotas that have to be handled with caution.

**What problems is Filestack solving and how is that benefiting you?**

Filestack provides the efficient solution for the problem of files’ uploads and transformations for a various amount of them. This is especially an improvement to the previous time consuming affair of image resizing and optimization that was among the activities which this tool has handled effectively. The benefits of increased efficiency is on one hand in the opportunity to complete projects in shorter time and to a higher standard for both us our clients.

**Official Response from Carl Cruz:**

> Hey there! Carl from Filestack here. Thanks for the review!

Glad you're loving our flexible upload and transformation tools, and that the API's been easy to work with. That's what we aim for!
I hear you on the parameter limitations and quota issues. We're always working on improving these areas. Your feedback helps us prioritize what to tackle next.

Really appreciate you taking the time to share your thoughts. If you've got more ideas or want to chat, just give me a shout!

Cheers,
Carl

  ### 13. Many file management issues in our business are finally solved

**Rating:** 4.0/5.0 stars

**Reviewed by:** Giorgio R. | Digital Content Manager, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 06, 2024

**What do you like best about Filestack?**

The uniqueness about Filestack is that the service provider can absorb massive file uploads and transform the same in record time. A noteworthy feature is the capability of handling a large number of files without a considerable level of delay. In addition, the functions of file operations like resize and convert format significantly expand the functions of our applications. Enhancement of application performance with the corresponding set of features enhances our overall efficiency by a great extent.

**What do you dislike about Filestack?**

The only problem that was found with Filestack is its slow response when handling very big files and operations on them. This can hamper our performance at certain hours that are usually busy with lots of traffic. Besides, the expenses in handling large numbers of files may be challenging, especially in terms of costs. Of these factors, some have led to interruptions while others have made us look for other ways of doing things or even better ways of doing them.

**What problems is Filestack solving and how is that benefiting you?**

Currently, Filestack addresses the challenge of working with large files through its outstanding platform, which enable fast upload and transformation of files. This has been of great advantage to our operations because handling files and doing complex tasks become easy and fast. Because of the many and versatile operations like resizing and formats, our app is more versatile and can achieve a better processing of the work flow and the user interface.

  ### 14. One stop center for application file handling and upload

**Rating:** 4.5/5.0 stars

**Reviewed by:** Cochise M. | Social media coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 13, 2024

**What do you like best about Filestack?**

Filestack remove difficulties that I had with slow file upload for my photography application and website. Picture transformation and resize is one of my few favorite features that automatically resize picture size according to visitor screen and I don't have to change it manually on my side. Integrate and setup API connection with several cloud storage that I use, like OneDrive is easy and never had problem with it.

**What do you dislike about Filestack?**

Need to experiement how to operate the platform my self since there are not much documentation and guidance to help me familiarized with the software.

**What problems is Filestack solving and how is that benefiting you?**

The no-code integration process with cloud storage stack that I use is time saver. The connection just work and don't have to messing with the coding to make it perfectly connected with each other.

  ### 15. This tool provides efficient handling of file uploads and transformations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Clara M. | Senior Content Manager, Architecture & Planning, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 25, 2024

**What do you like best about Filestack?**

Filestack has many marvelous features and the best part is that the company provides a strong set of tools for managing files and their transforms. It offers convenient handling of different file formats and file sizes, which is suitable and crucial for our software. The fidelity in integrating the tool with other tools such as our content management platform has been perfect. This flexibility of file processing has added much value mainly through freeing up time and improving efficiency in operations.

**What do you dislike about Filestack?**

The only weakness that can be attributed to Filestack is the cost, especially for organizations who need to process massive files. The cost may become an issue for the small or startup team or company soon enough. Furthermore, the software has many functionalities, which, however, can make it quite complex to use, and the documentation is quite limited. These factors have at times contributed to the rise in expenditure, as well as to the time taken in onboarding of the team.

**What problems is Filestack solving and how is that benefiting you?**

Indeed, Filestack has helped to solution several issues concerning files in our activities as highlighted next. The up part that deals with the actual uploading, transformation and delivery of the files has drastically been made much easier by the automation. This has led to quick processing of work, reduction in blunders that improve the performances of our team. Also, it was a great advantage that this platform is potentially expandable and thus, it can accommodate different quantities of files we are going to upload.

  ### 16. Easy to use files upload for software projects

**Rating:** 5.0/5.0 stars

**Reviewed by:** Martin T. | Lead Developer and AI integrations, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 29, 2024

**What do you like best about Filestack?**

I create a lot of web forms and always spend a lot of time on the upload functionality but this tool saves me this time and also add a lot of other benefits

**What do you dislike about Filestack?**

nothing for now in my work with it so far

**What problems is Filestack solving and how is that benefiting you?**

Handle file uploads for large files and also provide my customers with dedicated storage

  ### 17. Super powerful solution for file resizing and conversion

**Rating:** 4.0/5.0 stars

**Reviewed by:** Deryl O. | Senior Content Manager, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 20, 2024

**What do you like best about Filestack?**

The most attractive feature of Filestack is the capability to manage large files on upload and post processing. The realtime file processing options like resizing and changing the format of the file have proved to be very handy. These capabilities have facilitated the handling of file related functions to enhance our operations. The inclusive API is also flexible since it allows us to develop unique file management systems for our particular needs.

**What do you dislike about Filestack?**

A major disadvantage of Filestack is that the service is not cheap, especially if you are going to process an enormous amount of files for uploading and transformation. This means that one has to use various utilities very carefully since this may result in overage charges. Also, there is difficulty that can be encountered while attempting to use a lot of the features that are offered in the API. We have also realized that sometime there may be delays in processing times especially when there is a high traffic on the system.

**What problems is Filestack solving and how is that benefiting you?**

Filestack specifically solves the problem of optimizing the use of large files in a project. It accomplishes actions like resizing and format conversion at one go which otherwise are cumbersome and used to be done manually. It has been most effective in that we are now able to cut short the time it takes to manage files. The efficiency of those processes has let use solve them comparatively fast and more importantly reliably thus freeing most of the time to work on other important issues that have improved the overall efficiency.

**Official Response from Carl Cruz:**

> Thank you so much for taking the time to share your experience with Filestack! We're thrilled to hear that our file resizing and conversion capabilities have been so helpful for your operations. It's great to know that our real-time processing options and flexible API have allowed you to develop unique file management systems tailored to your needs.

We appreciate your feedback on our pricing. We understand that costs can add up, especially when processing large volumes of files. We're constantly working on optimizing our pricing structure to provide the best value for our customers. If you'd like, we'd be happy to review your usage and see if there are any ways we can help you optimize your plan.

Regarding the API complexity, we hear you. We're always striving to make our features more accessible and user-friendly. We'd love to hear more about which specific features you found challenging to implement. This feedback helps us improve our documentation and possibly simplify our API in future updates.

We're glad that despite these challenges, Filestack has helped you significantly reduce file management time and improve overall efficiency. That's exactly what we aim for!

  ### 18. Super efficient solution for file uploads and transformations

**Rating:** 4.0/5.0 stars

**Reviewed by:** Raphael A. | Senior Web Developer, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 18, 2024

**What do you like best about Filestack?**

The most noticeable and strong point of Filestack is that it has rather powerful file management capabilities. They make it easier to upload, process, and send files through a single API instance which is again very efficient. I also greatly appreciate its capability to work with other services such as AWS S3 and Dropbox, making it easy for me to manage files inside of the applications we create. Informativeness became higher due to the opportunity to perform real time transformations of files and support different formats.

**What do you dislike about Filestack?**

Filestack too has launched into our list of concerns since it expensive in terms of pricing especially for small projects or startups. It can become expensive fairly rapidly if you require more sophisticated features or greater usage. Further, while the documentation adjoins comprehensive, it suffers from a decision of verbosity and lack of well organized and easily retrievable organizational structures which might make it hard to learn and master the full potential of the systems. These factors may be costly, affect our budget and also delay implementation.

**What problems is Filestack solving and how is that benefiting you?**

Filestack eliminates the issue of file management by providing centralized software designed to upload, process, and distribute the file. This has definitely enhanced the way we address files in the organization through enhancing efficiency through automation of the file processes. A flexibility of converting files on the fly as well as the capability to handle multiple formats has made our work easier and blended nicely with other platforms. The adaptation of Filestack has therefore enhanced productivity and efficiency within our company.

**Official Response from Carl Cruz:**

> Thank you for your detailed review of Filestack! We're delighted to hear that our file management capabilities have been so effective for you, especially our integration with services like AWS S3 and Dropbox. It's fantastic that our real-time transformations and format support have increased your informativeness.'

We understand your concerns about pricing, especially for smaller projects or startups. We're always looking at ways to make our services more accessible to businesses of all sizes. If you'd like, we'd be happy to discuss your specific needs and see if we can find a more suitable plan for you.

Your feedback on our documentation is invaluable. We're constantly working to improve it, and your comments about organization and retrievability will help us make it more user-friendly. We'd love to hear more specifics about which areas you found particularly challenging to navigate.

It's great to hear that despite these challenges, Filestack has enhanced your productivity and efficiency. We're committed to continually improving our service to make file management even easier for you.

  ### 19. Excellent software which offers robust features for file processing

**Rating:** 4.0/5.0 stars

**Reviewed by:** Oscar O. | Content Management Specialist, Mechanical or Industrial Engineering, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 18, 2024

**What do you like best about Filestack?**

The main advantage of Filestack that I personally like is its powerful file operations feature. The software’s capability to upload, transform, and deliver files has been helping our processes to be much more efficient. We apply it extensively when dealing with a significant amount of media content and expanding it with other instruments like AWS and Salesforce. The number of features which are integrated into the tool, including real time image processing or secure file handling are truly invaluable for the work of the team.

**What do you dislike about Filestack?**

The only thing I still find unsavory about Filestack is its pricing model. The more we utilize these services, the more expensive they get and this sometime can be a problem when planning for. Furthermore, as many features as presented, some of them are rather complex, and we sometimes faced difficulties understanding how to implement them. Such problems have influenced our work through making it difficult for us to handle our file management issues promptly.

**What problems is Filestack solving and how is that benefiting you?**

The main issues for which Filestack helps us to overcome are related to vast media files. It has made processes such as uploading, data transformation, and delivery of these files much easier and has caused an enhancement in our efficiency. This enables our team to direct their efforts more towards invaluable duties as opposed to managing files. In addition, the security on files has helped in securing our data, which in turn has impacted the operations and the confidence of our clients strongly.

**Official Response from Carl Cruz:**

> Thank you for your excellent review of Filestack! We're thrilled to hear that our file operations features have been so beneficial for your team, especially when dealing with significant amounts of media content. It's great to know that our integrations with tools like AWS and Salesforce have been helpful, and that features like real-time image processing and secure file handling have been invaluable to your work.

We appreciate your feedback on our pricing model. We understand that costs can escalate as usage increases, and we're always looking at ways to provide more value. We'd be happy to review your usage patterns and see if there are any optimizations we can suggest to help manage costs.

We're sorry to hear that you've faced difficulties implementing some of our more complex features. We're constantly working on improving our documentation and support resources. If you're open to it, we'd love to hear more about which specific features you found challenging. This kind of feedback helps us focus our efforts on making Filestack more user-friendly.

It's fantastic to hear that despite these challenges, Filestack has significantly improved your efficiency in handling media files and enhanced your data security.

  ### 20. This software's powerful file processing capabilities solved many issues in our company!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tania K. | Digital Marketing Manager, Professional Training & Coaching, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 13, 2024

**What do you like best about Filestack?**

Something that I like most with Filestack is that it possesses incredible file handling capabilities. It makes uploading and converting as well as delivering files simple with a fine API that seamlessly integrates with our web apps. Different file types and general resizing or changing of format of images has helped a lot in simplifying the management of contents. Also, using it with AWS has improved the process of file storage and access significantly and helped a lot.

**What do you dislike about Filestack?**

The primary demerit of using Filestack is its high cost which may be a pull off for some firms especially the small ones. This has affected it in a big way, especially when working with big volumes of files with many transformation and storages. It has also experienced slow uploads from time to time, especially if working on the transfer of files which are very large. The following are some of the challenges that have at times affected the organization’s flow and force one to look for other ways of solving the following tasks.

**What problems is Filestack solving and how is that benefiting you?**

Filestack solves the problem of file management through providing upload, transformation and delivery as a simple API. This has been very helpful for our team as it has enhanced the way we deal with content and minimized the time that is spent in handling files. Some common file conversions like images or content conversion and resizing have been therefore made easier helping save more time. Therefore, I can conclude that implementing Filestack has enhanced our organizational efficiency.

**Official Response from Carl Cruz:**

> Thank you for your fantastic review of Filestack! We're thrilled that our file handling capabilities have made such a positive impact on your company. It's great to hear that our API integrates seamlessly with your web apps and that features like file conversion and image resizing have simplified your content management.

We hear you on the cost concerns, especially when dealing with large volumes of files. We're always working to optimize our pricing structure, and we'd be happy to review your usage to see if we can help you get more value.

We apologize for the slow uploads you've experienced with large files. We're continually improving our infrastructure to handle large transfers more efficiently. If you'd like to share more details, we'd love to investigate further.

Despite these challenges, we're delighted that Filestack has enhanced your organizational efficiency. That's exactly what we aim for, and we're committed to making file management even easier for you in the future.

Thank you again for your valuable feedback – it helps us serve customers like you better!

  ### 21. We finally simplified complex file uploads and transformations needed in our company

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tiago G. | Senior content manager, Real Estate, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 25, 2024

**What do you like best about Filestack?**

What is particularly noteworthy about Filestack is that it does not in any way complicate the handling of files. The integration with both Dropbox and Google Drive is beneficial, improving its functionality. Filestack has superb capabilities in dealing with file uploads and transformations, which is beneficial for development. The API is great and the file picker adapts well to various project structures. Its overall reliability and smooth operation make it one of the best software tools to manage files without much complexities.

**What do you dislike about Filestack?**

The primary drawback of Filestack can be considered to be its price, which may be overly costly when the service is used too frequently. This has placed a lot of pressure on us financially since we now need many items to meet the demand we have. Thirdly, Filestack typically works well with other popular platforms; however, occasional problems with linking to some third parties have been reported, which may hinder operations. With cost and integration, these has sometimes have occasionally been used to complicate the processes of file management.

**What problems is Filestack solving and how is that benefiting you?**

Filestack deals with the issue of managing files and provides a simple means to upload, transform, and store the files. This has made our work easier as it has a lot of benefits concerning the time and energy consumed in our operations. The compatibility with our current systems has ensured a minimal disturbance of technical problems while improving the client experience. In general, I noted a significant enhancement of our systems and procedures necessary for the proper organization of files and documents.

  ### 22. Solving content management issues is now super simple

**Rating:** 4.5/5.0 stars

**Reviewed by:** Elonore A. | Senior Content Manager, Transportation/Trucking/Railroad, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 09, 2024

**What do you like best about Filestack?**

That which appeals to me most about Filestack is its astounding power in the handling of files. We use it extensively in making and managing uploads of files and it has greatly enhanced the experience. It is very easy to use, especially the drag and drop function and there are several features such as image conversion as well as image manipulation, which are very helpful. The features of Filestack API make it possible to manage different functions of our platform efficiently and provide the users with a range of conveniences.

**What do you dislike about Filestack?**

There is one negative I have to note about Filestack. At times, I have noticed a bit of delay in uploading files during periods of heaviest traffic. It has led to website posts being created and distributed at a slower rate and some frustration among the team. Also there is a drawback which is the cost factor as it can be expensive for the small business to indulge in some of the functionality. Due to the following disadvantages, people have not been able to harness all this software in as much as comes with higher cost.

**What problems is Filestack solving and how is that benefiting you?**

Filestack tackles the issue of ineffective file uploads and organization. It easily integrates with our CMS, and the way we can handle files has been significantly enhanced as a result. The features used in image transformation and file converters have greatly helped in eliminating the use of multiple tools hence cutting on costs of time. In general, integrating Filestack increases our efficiency and provides a more positive experience for our clients and our team.

**Official Response from Carl Cruz:**

> Thanks for your thoughtful review! We're thrilled to hear Filestack has streamlined your file handling and enhanced your platform's capabilities. The drag-and-drop simplicity and image manipulation features are favorites among our users.

We hear you on the occasional upload delays during peak times - we're constantly working to optimize performance. And yes, some advanced features can be pricey for smaller businesses. We're exploring more flexible pricing options to make Filestack accessible to companies of all sizes.

Your feedback helps us improve. If you'd like to discuss ways to maximize value or troubleshoot those upload hiccups, don't hesitate to reach out to our support team. We're here to help you get the most out of Filestack!

  ### 23. We minimized downtime and boosted efficiency in our company with this functional software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Andre V. | Senior Web Developer, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 09, 2024

**What do you like best about Filestack?**

Filestack also stands out for functionality that allows easy integrations with the particular platforms for uploading files and managing media assets. It is stable with regard to its API that enhances its integration with our CMS and other applications. Of all the tools, the image transformation and file conversion have benefitted us most, helping enhance the efficiency of our digital platforms, users’ engagement by reducing time consumption and better ways of delivering content.

**What do you dislike about Filestack?**

The major issue which I have with Filestack is the issue with costs where the moment the storage and usage increases the cost also follows suit. The management of costs is essentially the act of decreasing or moderating expenses, therefore at times, the application of a certain gesture or tool can be reduced just to control costs. Besides that, it is quite unproblematic to rely on the Filestack, however, there are cases when some avaliable issues appear or service and content providing is delayed during the peak traffic moments.

**What problems is Filestack solving and how is that benefiting you?**

Fortunately, Filestack is a perfect solution for the challenge as it is efficient in handling and delivering files to our platforms. It has especially enhanced our file uploading activities besides boosting the overall speed of our content delivery. These features help save time by cutting down on the number of utilities used for switching from one image format and conversion between files. It is imperative to note Filestack’s support system, which reduces downtimes making our operations more efficient, leading to increased consumer satisfaction in services we offer.

**Official Response from Carl Cruz:**

> Hey there! Thanks for sharing your experience with Filestack. It's fantastic to hear how we've helped streamline your operations and boost efficiency.
I'm glad our easy integrations and stable API have made such a difference for your team. It's always rewarding to hear how our image transformation and file conversion tools are making a real impact on user engagement and content delivery.

I hear you on the cost concerns as usage scales up. We're always looking at ways to provide more flexible pricing options.

Your point about occasional delays during peak traffic is noted. We're constantly working on improving our infrastructure to handle those high-load periods better.

It's great to know we're helping you save time and reduce downtime. If you ever need help optimizing your setup or have any questions, our support team is always here to help. Keep the feedback coming – it helps us make Filestack even better for you!

  ### 24. Really reliable file management solution with comprehensive security

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sergio G. | Senior Content Manager, Management Consulting, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 03, 2024

**What do you like best about Filestack?**

I like that Filestack is always dependable. It automatically processes large quantities of files, which is important to our operation. It also helps that there are so many features, such as the extensive security options, to safeguard our information. On the same note, the customer support is always quick to respond and assist with any problems facing the user. The reliability and security measures offered for Filestack has really enhanced our confidence in our files management.

**What do you dislike about Filestack?**

The only thing I did not like about Filestack is its pricing model. They can be relatively costly if used by small businesses or a few designers or developers. This high cost can sometimes prove very much unaffordable for us, and therefore we may find it very difficult to justify the costs against other available options. Also, the features that the software offers are highly complex, and this can result in high training costs. Such aspects may negatively impact our general productivity and can take some more time to be engaged with the software.

**What problems is Filestack solving and how is that benefiting you?**

With Filestack, our file organization issues are solved since it offers the upload, transformation as well as sharing solutions. This has enhanced the operations of the firm and less time is spent on physical handling of papers and files. Slack and Google Drive integration guarantees adequate and efficient communication between the team members. These changes have realized enhancement in productivity whereby we are able to focus on major activities instead of documentation. Filestack has proven itself very essential in our team.

**Official Response from Carl Cruz:**

> Thanks for your thoughtful review! We're thrilled Filestack's reliability and security features are boosting your confidence in file management. Your feedback on pricing for smaller teams is valuable - we're always looking to balance our robust features with affordability.

It's great to hear how we're helping you ditch the paper chase and improve team communication. Your insights help us keep improving Filestack and we take every review to heart and will continue to improve based on our user's feedback.

  ### 25. Managing and optimizing digital content has never been easier or more secure

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nathan T. | Digital Content Manager, Construction, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 24, 2024

**What do you like best about Filestack?**

Filestack focuses on protecting sensitive info, which is good. They have strong security measures, which gives confidence handling user content and meeting rules. Filestack cloud solutions also make overseeing data easy, handling changing needs well. In general, Filestack removes worries about keeping info in the right places with permission so I can focus on important work.

**What do you dislike about Filestack?**

Filestack handles files very well. But smaller companies or startups just getting bigger may find the costs too high. Offering more options at different price levels could help more businesses use it. Better support that offers more one on one help would also make the product easier to understand and use, especially the harder parts of the tools.

**What problems is Filestack solving and how is that benefiting you?**

Filestack has changed how we do digital files by auto upload and change formats, saving us lots of time and resources. This makes stuff easier and lets our team focus on more big things, making us do more. By making all media best for the web, Filestack also made our site fast and good, leading to more people and more visits. The strong safe also keeps our digital things safe, adding cover to what we do.

**Official Response from Carl Cruz:**

> Thanks for your insightful review! We're glad Filestack's robust security measures give you peace of mind when handling sensitive data. It's great to hear our cloud solutions are making data management a breeze for you.

We hear you on the pricing concerns for smaller companies. Your suggestion about more diverse pricing options is noted - we're always looking to make Filestack accessible to businesses of all sizes.

It's fantastic that our auto-upload and format conversion features are saving you time and resources. Knowing that we're helping boost your site performance and user engagement is truly rewarding.

Your feedback helps us improve. We're constantly working on enhancing our support and making our tools more user-friendly. Thanks for helping us make Filestack even better!

  ### 26. We overcame large file processing challenges!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Gina F. | Senior Content Manager, Professional Training & Coaching, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 17, 2024

**What do you like best about Filestack?**

One of the main features that can be noted about Filestack is that it fits well into handling complex file processes. That means we heavily use it for either upload, conversion or transmission of files and this has indeed eased the process. The image transformation features are very impressive and provide an inherent feature of resizing and optimizing the images instantly. It is easier to integrate with services such as AWS and Google Cloud, improving our file management.

**What do you dislike about Filestack?**

One of the main concerns with Filestack is the cost structure, where the price increases with usage, constraining the budget. Also, the system may occasionally lag when dealing with large files, which is quite inconvenient and irritating. Some of these challenges have created inconveniences at some times and contributed to expenses. Additionally, the documentation is very copious, which creates difficulties at the initial stage of working with the system.

**What problems is Filestack solving and how is that benefiting you?**

In case of having complicated such operations in the form of file uploading and transformation, Filestack has a clean solution for such a problem. It also pays because where we would have spent a lot of time implementing the file handling aspects in our application, this is made easy by the software. This implies that there are various other activities that can be pursued as productivity is enhanced. These reliable file processing, and delivery tools have improved the interface for our users and have add value to our clients.

**Official Response from Carl Cruz:**

> Thanks for this detailed feedback! It's fantastic to hear how Filestack is handling your complex file processes with ease. We're particularly pleased that our image transformation features are making such a positive impact.

Your points about pricing and occasional lag with large files are well-taken. We're constantly working on optimizing our performance and exploring ways to provide more value at every price point.

We hear you on the documentation challenges. Making our powerful features more accessible is a top priority for us.
It's incredibly rewarding to know we're boosting your productivity and adding value for your clients. Your insights are gold - they help us keep improving Filestack for you and all our users.

  ### 27. These robuts features allowed us to improve workflow

**Rating:** 4.5/5.0 stars

**Reviewed by:** Elisa Z. | Digital marketing specialist, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 16, 2024

**What do you like best about Filestack?**

One of the features that makes Filestack stand out is how fast and streamlined it is to upload files and transform them. The fast and accurate creation of large files has proven to be very helpful to our activities. The great number of tools for image editing provides an opportunity to tweak even the choice of images conveniently. This explains why there is detailed API documentation which helps in implementation and integration of more applications in a seamless manner. Their support team is also very engaging and courteous each time we have questions or problems.

**What do you dislike about Filestack?**

The only thing I do not like with Filestack is that it is expensive if you are new business or startup. We have also experienced some system downtimes which have interfered with our operations. The first installation is complex as well as the process of connecting it, especially if the user is not an expert in the use of the API. Sometimes, this has delayed our development agenda and required additional resources to fix issues.

**What problems is Filestack solving and how is that benefiting you?**

Filestack solves our requirement of how to handle a massive number of files for uploads and further processing. It has enhanced our productivity especially through its efficiency in transfer of files besides being very efficient in image manipulation. This has reduced the time spent on manual management of files meaning we can engage in other crucial activities. The integration in our current system has also increased our operational efficiency of the company. Altogether, the use of Filestack has enhanced our performance in the organization especially in the area of digital asset management.

  ### 28. We improved productivity with this automated solution!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rene F. | Digital Content Manager, Apparel & Fashion, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 03, 2024

**What do you like best about Filestack?**

Integration is one of the broad categories where Filestack excels. It integrates seamlessly with our current systems, for example, the content management platform and the cloud storage services, thus making the files quite easy to manage. I have found the API to be highly reliable in integrating into our work process, permitting easy uploading, transformation, and delivery of files. Also, it is good to work with numerous file formats and implement customization with the company’s brand.

**What do you dislike about Filestack?**

A disadvantage of Filestack is the costly model of service provision since with our usage, it was evident that much amounts will be needed to cater for this, especially during the periods of the heaviest file processing. Further, as the platform is stuffed with options, some of them seemed to be not very thought through and no clarified on the documentation side, which leads to additional time on their implementation and problem solving. It should be noted that these drawbacks have from time to time impacted on the productivity of the process and solving problems.

**What problems is Filestack solving and how is that benefiting you?**

Filestack addresses common issues involving uploads, transformations and delivery of our files. Implementing automation to the mentioned above tasks has saved us time from tedious manual work, and contribute to other significant aspects of a project. Including the system as a part of our current flow has helped in enhancing on the workflow and reducing on the possible errors that could occur. This positive change has made our team more efficient to handle files that would otherwise take much of our time but will improve our business and serve our clients better.

  ### 29. Reliable file handling and content delivery network

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stasso B. | Media Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 13, 2024

**What do you like best about Filestack?**

Easy to use and simple setup process. File uploading directly to application using CDN is impressive and save a lot of effort.

**What do you dislike about Filestack?**

Lack of flexibility with user access. No more than one user can loggin at the same time.

**What problems is Filestack solving and how is that benefiting you?**

Provide integration solution that make it easy to integrate with various cloud storage service, which we have to connect it manually if not using Filestack. Picture optimization that fit with visitor device screem automatically.

  ### 30. Filestack has been ouur saviour

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jagpreet  S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2024

**What do you like best about Filestack?**

Filestack has been used all across our website. It has sped up our uploads and the libraries are pretty easy to use.

**What do you dislike about Filestack?**

Nothing as such, Filestack has been a good solution overall.

**What problems is Filestack solving and how is that benefiting you?**

Filestack is helping us resolve image resolution and bleeds around the image. The libraries help us improve the image specs and make user experience much better.

  ### 31. Very helpful to keep our system safe

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marcos N. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2024

**What do you like best about Filestack?**

Really helpful tool to keep system safe when dealing with uploads from users, the tool is easy to setup and offers tools like Image and Video SFW and antivirus check.

**What do you dislike about Filestack?**

In the first moment, when signing up to a new plan, the tools weren't ready just out of the box, we needed to talk to support a few times before get to work. Seems that same of the proccess are manual.

**What problems is Filestack solving and how is that benefiting you?**

Filestack is helping us to check files uploaded by customers to avoid virus and unsafe or sensitive content.

  ### 32. Great file upload tool with CDN

**Rating:** 5.0/5.0 stars

**Reviewed by:** Patrick M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 28, 2023

**What do you like best about Filestack?**

Their system is very reliable. We integrated Filestack into our site years ago and have never had any major issues. The fact that they combine a content delivery network into their solution means that uploading and delivering files to users is always fast, even internationally. They have easy plug-and-play code that you can grab and use right away, or customize using their APIs.

**What do you dislike about Filestack?**

Their out-of-the-box image cropping tools don't have all the features I'd want out of an image upload tool. But there's enough flexibility that we can work around that. Also, while they have AI object recognition, the price has always been too high for us, such that we gravitate toward more custom / open-source solutions.

**What problems is Filestack solving and how is that benefiting you?**

Filestack handles file transfer, file storage, scaling images to different sizes (e.g. thumbnails, previews, HD, etc), and more. The CDN means that our tools work just as well all over the globe.

  ### 33. Seamless file handling for 10+ years with no issues

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 16, 2024

**What do you like best about Filestack?**

It just works - we have had it installed on one of our applications for over a decade with zero problems.

**What do you dislike about Filestack?**

I really do not have any dislikes - it's just a solid utility that doesn't give us issues.

**What problems is Filestack solving and how is that benefiting you?**

Filestack provides a plug n' play image upload, storage, and delivery solution that prevented us from having to roll our own.

  ### 34. Easy to integrate, easy for end users

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 16, 2024

**What do you like best about Filestack?**

Easy setup. The library can be integrated easily without lots of developer efforts.

**What do you dislike about Filestack?**

Possibility to customize the interface within the professional package.

**What problems is Filestack solving and how is that benefiting you?**

Lots of developer efforts. Knowledge of file upload and cdn.

  ### 35. Does the job as it needs to be done :)

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yusuf C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 03, 2023

**What do you like best about Filestack?**

One way or another Filestack has a solution to probably all the use cases that you might encounter when you are doing something with files. I feel confident when I have an edge-case related to file handling. Also, I do not know how you people are doing it but never gets broken :)

**What do you dislike about Filestack?**

Undoubtedly, Filestack is worth its price. Nevertheless, I was unable to use it in a few other projects/products because of the price.

**What problems is Filestack solving and how is that benefiting you?**

When working serverless on AWS file handling stuff gets a bit more cumbersome. Filestack almost abstracts all those complications away. Filestack makes serverless file handling easy and possible.

  ### 36. Simple, sufficiently customizeable and cost effective solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Alon D. | CTO, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 10, 2023

**What do you like best about Filestack?**

Very easy integration and customization.
Simple pricing.
Good documentation, specifically developer oriented documentation.
Easy integration with S3 and similar bucket storage.
Good UI in its React component.
Stable code, nothing has broken in years.

**What do you dislike about Filestack?**

UI is not super modern.
Admin panel is not super friendly and pretty ugly.
No support for multiple users in Admin panel.
No support for users with access levels.
OAuth feels kinda like a last-second addition.
Analytics features aren't very deep.
Image editing is client side is not groundbreaking.

**What problems is Filestack solving and how is that benefiting you?**

1. Easy file and image uploading
2. Easy CDN for UGC
3. Basic analytics for image uploading

  ### 37. Product seems to be abandoned

**Rating:** 1.0/5.0 stars

**Reviewed by:** Andrew B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 05, 2023

**What do you like best about Filestack?**

The feature set itself used to be good. File uploads as a service, that's all they did and they did it well. Then they added more features, but before those features were finished, they would move on and start other features, and over and over. What is left now is a bunch of half-working features, with their core functionality all muddled up in the middle.

**What do you dislike about Filestack?**

The Dashboard is woeful, and the Documentation is even worse. Pages don't load, required information is mostly missing, and their support is MIA. Expect to wait 10+ days for a response to questions as basic as "How does this API work? Your docs are incomplete.".

**What problems is Filestack solving and how is that benefiting you?**

It still only solves the problem of image uploading, but the product is degrading month by month. We will be looking at alternatives.

**Official Response from Carl Cruz:**

> Hi Andrew! Sorry to hear about your experience with Filestack.

We acknowledge there are some things we can do better, especially with how our dashboards work and making clear documentation on some doc pages. Our team is always working to improve and update our platform, making sure that all of our features work well and that our guides are clear and complete.

Your feedback is an essential part of that ongoing improvement. We regret the delayed response times and assure you that we are taking steps to enhance our support services for more timely and efficient communication.

We thank you for your honest feedback and we'll make sure to take everything into consideration to make Filestack even better.

  ### 38. Quick simple solution to upload woes

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 28, 2023

**What do you like best about Filestack?**

It's quick and easy to get up and running, start making API calls, and performing transformation/move operations around your storage buckets from your client facing application. The upload picker has the features you'd expect. Word native docx to pdf transformations are A+ value add.

**What do you dislike about Filestack?**

There is no user management to share access to the administration and configuration page with other team members. Customer support is uninformed and seems more focused on clearing their ticket queue than understanding a well-written and described ticket.

**What problems is Filestack solving and how is that benefiting you?**

Docx -> PDF native Word conversion without any of the poor performance free and open source options give you. If you need a PDF to look exactly like the Docx Word file, filestack is the answer.

  ### 39. Solid file uploading, serving, and front-end integration, but with some rough edges

**Rating:** 3.5/5.0 stars

**Reviewed by:** Steven K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 19, 2023

**What do you like best about Filestack?**

Full featured front-end solution and hosted back-end for uploading, storing, and serving of files. Integrates well with S3. We use it for profile pictures

**What do you dislike about Filestack?**

1. We had an issue integrating Filestack with Vue3 and the Quasar frontend framework. The technical support team at Filestack wasn't able to help us. All they were able to do was say that the issue was escalated to their engineering team. We had to ask the Quasar framework maintainers for help. Turns out that the Filestack library doesn't build with Vite version 3 and below. More info here: https://github.com/filestack/filestack-js/issues/493

2. We initially had a lot of confusion with setting up their "parent-child" product. This is what allows you to share the quota between applications, e.g. between dev/staging/production environments, without having to pay the flat monthly fee for separate applications. Even though we had a credit card on file to pay for a single application, we had to make a new "custom plan" with the parent-child feature, start a trial, and then write in to customer support to enable the feature on our account. It took a lot of back and forth and communication to finally get it working. This happened in July 2022 so hopefully the process has improved since then.

**What problems is Filestack solving and how is that benefiting you?**

Cross-browser frontend for file uploads (locally from the user's machine, or from cloud services) as well as a hosted backend for storing and processing those files. It would have taken us a good amount of engineering effort to build this ourselves, and it's just a capability we need to support and not our core business, so it's nice to use an off-the-shelf product for this.

  ### 40. A great timesaver for small dev teams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abe C. | Advisor, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 28, 2023

**What do you like best about Filestack?**

We adopted Filestack to help ease the hassles of uploading and transcoding images, videos, and PDFs. Customer expectations around media handling have increased greatly over the past few years, and there are many tricky issues to solve. These can all be addressed through a combination of open-source libraries and custom implementation - which is the right approach in some cases. But for smaller dev/product teams, or when budget is more available than engineering time, Filestack's uploading and transcoding tools can save precious time.

**What do you dislike about Filestack?**

While the transcoding and CDN are very convenient, they could become very expensive conveniences as upload volume and bandwidth usage grows.

**What problems is Filestack solving and how is that benefiting you?**

Saving engineering time

  ### 41. Daily JavaScript Errors

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 25, 2022

**What do you like best about Filestack?**

Fully functional image manipulation plugin that can be added to your site with minimal integration effort. Provides a few image manipulation features that are not available in popular open source plugins.

**What do you dislike about Filestack?**

Bugs, bugs, bugs! 

We use Airbrake and get many errors from its JavaScript library. How much revenue this is costing is not clear. Just check their GitHub issues page for filestack-js. They have rudimentary issues unresolved for years. We've opened support tickets that never get fixed. Well no, one issue was but then, in later a version, they broke it again and now it remains unresolved. 


We ask for updates and they blow us off. Yes we are paying 100s of dollars a month for this. 

Recently we started seeing a HUGH increase in upload errors. They give us no explanation. We asked for basic info on how their product works so that we can attempt to figure it out for them, for example: why is your server returning an HTTP 403 when we upload, and they never answer. 

If you plan on doing anything more than the most basic vanilla configuration look elsewhere! We plan on dropping them in the near future.

**What problems is Filestack solving and how is that benefiting you?**

Fully functional browser-based image manipulation with minimal integration effort. There are some opensource software libraries for this but they are lacking various bits of functionality. Filestack is complete.

  ### 42. Decent tooling for facilitating uploads

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Music | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 11, 2023

**What do you like best about Filestack?**

We make use of Filestack for uploading files to S3 for some of our internal tooling. It's pretty plug-and-play. The developer documentation is pretty decent and certain feature requirements (controlling for upload size) are easy to apply.

**What do you dislike about Filestack?**

Ideally, Filestack would provide some better solution for managing multiple types of environments. Predecessors to my team had things configured so that one of our qa environments used the production account, because the non-production Filestack account was non-paid and thus did not have the capability to upload to S3. It took us a decent amount of time to track this down.

The admin interface is also a bit clunky in some regards. There's something that seems slightly forced about requiring selection of a plan/app for certain activities, although to be fair it's been some time since I've needed to go in there.

**What problems is Filestack solving and how is that benefiting you?**

FYI, the above CDN selection is not accurate, but an answer was required and the one that I would select is not available.

Filestack makes for easy S3 uploads for some of our internal tooling, although I am not a FE dev and I have to imagine there is free tooling in the JS ecosystem that would allow us to leave FileStack. It just hasn't been worth the effort to this point.

  ### 43. The Service works, but lacks enterprise focus

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 09, 2023

**What do you like best about Filestack?**

I really like the composable workflows and clean UI.

**What do you dislike about Filestack?**

- Inability to have multiple users and sso on our accoiunt
- Less than helpful support
- Diagnostic tools are lacking

**What problems is Filestack solving and how is that benefiting you?**

We dont use filestack for image optimisation. We use it as a file sanitizing service for a customer support flow. It does what it says on the box.

  ### 44. Filestack is a super nice service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Andreas P. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 03, 2023

**What do you like best about Filestack?**

Its super easy to integrate and there are a lot of options for the clients to upload documents. 
Its also really nice that you can format and work the images when you upload.

**What do you dislike about Filestack?**

There seems to be some issues some times with the S3 integration where the files are not public and the users therefore cant access them. Not sure what causes it and its maybe like every 20.000 file for us.

**What problems is Filestack solving and how is that benefiting you?**

Filestack is solving the problem of having to build custom integraitons and connectors for every singel major file service and also its really nice for the users to be able to manipulate images  before upload.

  ### 45. Makes managing image uploads very easy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 28, 2023

**What do you like best about Filestack?**

Easy drop-in way to upload + crop images

**What do you dislike about Filestack?**

A little harder to integrate than you'd think

**What problems is Filestack solving and how is that benefiting you?**

Make it easy for users to upload and crop images without us having to worry about the UI for cropping, pipeline for converting / processing images, etc.

  ### 46. Great way to offload your entire image pipeline

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tim B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 03, 2023

**What do you like best about Filestack?**

I can easily let your users upload 1 image, and get many sizes and formats, optimized for different devices

**What do you dislike about Filestack?**

I wish it had better image manipulation like being able to add icons or badges to images

**What problems is Filestack solving and how is that benefiting you?**

We allow our users to upload photos of their experience in our classes. We use Filestack to resize these to fit our gallery and be mobile optimized

  ### 47. Great UI

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 03, 2023

**What do you like best about Filestack?**

We've been using FileStack as part of our dedicated press kit system for several years and it's been good. I would say the best thing is the UI and ease of use.

**What do you dislike about Filestack?**

A bit pricy for our needs cause we use it for pretty basic stuff.

**What problems is Filestack solving and how is that benefiting you?**

Upload and sort images.

  ### 48. Excellent Asset Solution with great transformation engine

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 12, 2023

**What do you like best about Filestack?**

Filestack offers a wide range of transformations that make working with assets a breeze.
The upload experience is pretty seamless and the file picker works great

**What do you dislike about Filestack?**

Managing a lot of projects with the filestack UI can be a bit cumbersome, as its hard to get a quick overview.
The asset URL is not customizable and always the same format.

**What problems is Filestack solving and how is that benefiting you?**

Filestack allows us to offer asset hosting in our application, making it very easy for users to upload assets into their project and use them on their web presence

  ### 49. Great solution for our canvas printing business!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 11, 2023

**What do you like best about Filestack?**

We had our developer use Filestack to create custom sizing for our gallery wrapped canvas business. This allowed customers to select from various sizes and to upload  the photo they were having made into a canvas. It worked great for us and we loved using Filestack!

**What do you dislike about Filestack?**

I can't think of any downsides to Filestack. For what we were doing it worked out perfect for us and solved the problem we were having with getting customer photos sent to us along with the canvas dimensions.

**What problems is Filestack solving and how is that benefiting you?**

Filestack made it possible for us to obtain customer images along with the exact sizing needed for creating gallery wrapped canvas prints for customers. Without Filestack we had not way to do this through our cart.

  ### 50. Neutral

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 28, 2023

**What do you like best about Filestack?**

Super quick to  get started. A client full of features.

**What do you dislike about Filestack?**

Not very flexible and documentation is far from great.

**What problems is Filestack solving and how is that benefiting you?**

Provide a client-facing flow to allow users to upload media from different sources.



- [View Filestack pricing details and edition comparison](https://www.g2.com/products/filestack/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-16+19%3A51%3A18+-0500&secure%5Bsession_id%5D=d1b2ca16-711a-45e3-a830-0b882d33c48a&secure%5Btoken%5D=6acec9b08cc65192eeeb488bdda6796b1f421eefcf0e198770a707c24f20b1fa&format=llm_user)
## Filestack Integrations
  - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews)

## Filestack Features
**Content**
- Static Content Caching
- Dynamic Content Routing
- Cache purging

**Technical Features**
- No-Code Integration
- Reporting and Analytics

**Agentic AI - Content Delivery Network (CDN)**
- Proactive Assistance

**Security**
- SSL

**Optimization Features**
- GIF Compression
- Lazy Loading

**Management**
- Dashboard
- Logs

**Content Delivery Network (CDN) Type**
- CDN Agnostic
- CDN Provider
- Third Party CDN

**Integration**
- API
- CMS Integration

## Top Filestack Alternatives
  - [Cloudflare Application Security and Performance](https://www.g2.com/products/cloudflare-application-security-and-performance/reviews) - 4.5/5.0 (579 reviews)
  - [Gumlet](https://www.g2.com/products/gumlet/reviews) - 4.7/5.0 (351 reviews)
  - [Bunny CDN](https://www.g2.com/products/bunny-cdn/reviews) - 4.8/5.0 (475 reviews)

