---
title: Fiilster Reviews
meta_title: 'Fiilster Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Fiilster works for a business like yours.
date_modified: '2026-09-04'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# Fiilster Reviews
**Vendor:** Fiilster  
**Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)
## About Fiilster
Fiilster helps customer-facing teams collect and act on feedback continuously — not just after annual surveys. Share surveys via link, QR code, or mobile device at any customer touchpoint: after a service interaction, event, purchase, or project. Responses appear in real time, with a reporting view that highlights trends and areas for improvement across individual customers or segments. Fiilster is designed for teams that want feedback to drive decisions, not just fill reports. All features are included in every subscription tier — pricing scales only with the number of active surveys and users. GDPR compliant, data hosted in the EU/EEA, no technical skills or IT involvement required.






- [View Fiilster pricing details and edition comparison](https://www.g2.com/products/fiilster/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-08+11%3A04%3A34+-0500&secure%5Bsession_id%5D=2473addb-5918-4645-b975-6c615fb9d6e1&secure%5Btoken%5D=338a84e2b2772067318b96f7c139a24e9230fc253382022c97c481e33aa07ff6&format=llm_user)

## Fiilster Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness
- Surveys & Feedback
- Mobile Survey
- Pulse Surveys

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action
- 360 Degree Feedback
- Anonymous Feedback
- Real-Time Analytics
- Trend Analysis
- Real-Time Data
- Text Analysis
- Sentiment Analysis

**System Management**
- Security
- System Monitoring
- SSL Security
- GPS

**Additional Functionality**
- Customer Experience Management
- NPS of Employees
- Real-Time Notifications
- Question Library
- CRM
- Data Visualization
- Multi-Channel Distribution
- Ratings/Reviews
- Negative Feedback Management
- Activity Dashboard
- Email Management
- Commenting/Notes
- AI Copilot
- Third-Party Integrations
- Template Management
- Reporting & Statistics
- Social Media Integration
- Text Fields
- Customizable Questions
- Reporting/Analytics
- Real-Time Reporting
- Customizable Branding
- Conditional Logic
- Website Integration
- Search/Filter
- Collaboration Tools
- API
- NPS of Customers
- Multi-Language
- Survey/Poll Management
- Segmentation
- Customer Segmentation
- Reminders
- NPS Survey Structure
- Access Controls/Permissions
- Widgets
- Customizable Templates
- Feedback Management
- Customizable Fields
- Question Branching

## Top Fiilster Alternatives
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