FCS1 Reviews & Product Details

FCS1 brings together the best technical know-how of FCS’ hospitality solutions into a single app – designed to meet any hotel’s ever-changing needs. FCS1 covers the spectrum of your operations – from cleaning and service delivery to incidents and overall maintenance. With state-of-the-art technology tailored to every property and a simple user interface, FCS1 is as easy to use as it is easy to implement. Made by hoteliers, For hoteliers. Job Dispatch and Guest Services Automation Solution FCS1 Jobs is a job dispatch and guest services automation solution that fulfils guests and internal requests by streamlining the daily workflow. Achieve efficient & consistent levels of guest service at an optimized cost with measurable performance indicators and reports. Ensure no request gets missed out with real-time job status overview and the ability to schedule recurring jobs. Guest Rooms and Public Area Cleaning Management FCS1 Cleaning streamlines a hotel’s daily cleaning and inspection process for both guest rooms and public areas by automating the allocation of assignments to the best available room attendant at any time. Increase staff efficiency with the right tools at their fingertips - post room status, linen, minibar, amenities consumption directly from staff mobile. Ad Hoc and Preventive Maintenance Management FCS1 Maintenance is designed to complement the management and maintenance of all assets within the hotel, allowing staff and management to easily handle all general engineering service operations – creating ad hoc work orders, modifying previously scheduled engineering and maintenance services for guest rooms and public areas, or scheduling work requests in advance. Incident and Guest Complaint Management Decrease average response time for all major incidents and complaints on property with immediate actions and timely resolutions for hotel & non-hotel guests and staff & vendors on property. Manage all types of incidents - service lapses, accidents, altercations, medical emergencies, and more. Minimize chances of overlooking cases and easily access historical data with proper documentation and records.