I enjoy how easy it is to understand where things are placed within the workstation and I have yet to get lost while trying to find certain data. Additionally, the integration of the platform into Microsoft office makes it very easy to use in my day-to-day and I don't think that a day passes where I am not pulling reliable data from FactSet. Review collected by and hosted on G2.com.
One aspect of the FactSet workstation that has been somewhat of a letdown for me is performance. While this could be an issue with my computer, I often feel like I spend more time waiting for pages to load and moving from page to page within the workstation than I do actually pulling the data I need.
In addition, although I’m not on the team that handles this directly, I’m aware that my bank is considering dropping FactSet due to its pricing relative to alternative services such as CapIQ.
I also wish there were stronger AI integration in the filings area of the workstation. I frequently try to use the AI to locate a simple statistic or number, and it’s frustrating when it can’t find something that I believe a third-party AI would be able to identify quickly. I wish that the AI interaction capability was stronger within the filing area specifically. Review collected by and hosted on G2.com.
