FaceUp Reviews (174)

Reviews

FaceUp Reviews (174)

4.8
174 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and excellent customer support, highlighting how intuitive navigation encourages employee engagement and anonymous reporting. Many appreciate the platform's ability to foster a safe environment for voicing concerns, which enhances workplace transparency. A common limitation noted is the desire for improved analytical tools to better track and report data.

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Verified User in Airlines/Aviation
UA
Verified User in Airlines/Aviation
Enterprise (> 1000 emp.)
"We had it in my last company and it's really great"
5/5
What do you like best about FaceUp?

Easy and stress free way to inform the higher ups when you notice something they should know about. For example when someone is struggling or dismissed at workplace and this is great tool to use when you feel like you have noone to turn to. It really promotes the openness across organisation. Also easy to use as it has intuitive interface. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

I haven't noticed anything problematic or that any part of the app would be hard to navigate. Review collected by and hosted on G2.com.

Response from Miroslava Stankova of FaceUp

Hello, thanks for the feedback! We’re glad to hear FaceUp has helped you promote openness and support colleagues with ease. If you have any suggestions, feel free to share! 💙

CR
Carolina R.
Chief Customer Officer
Mid-Market (51-1000 emp.)
"Highly Recommend Faceup for Excellent Customer Support and Ease of Use"
5/5
What do you like best about FaceUp?

I highly recommend Faceup! Their customer service is exceptional—they helped me set up the application to fit my specific needs and guided me through every step. The platform itself is user-friendly and incredibly easy to navigate, making the entire experience seamless. If you're looking for a reliable and intuitive solution, Faceup is the way to go! Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

One suggestion would be to provide guides or instructions in Spanish, which would make it easier to explain the platform to employees without needing to translate everything. However, it’s a great feature that the form itself is available in Spanish, making it easy for employees to use.nish would be Review collected by and hosted on G2.com.

Response from Kristýna Kušnieriková of FaceUp

Thank you, Carolina, for your kind words and recommendation! We're thrilled that our customer support and ease of use made your experience seamless. We appreciate your feedback on Spanish guides—our team is always looking for ways to enhance accessibility, and we’ll take this into consideration. 🚀

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"Sharing Experience and System Improvement"
4.5/5
What do you like best about FaceUp?

it is easy and friendly to use by everyone who have interest of the system, ease of integration with other applications for instance notification and better use, customer support, Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

limited customization in my experience in some futures. Review collected by and hosted on G2.com.

Response from Miroslava Stankova of FaceUp

Hello, thank you for your feedback! We’re glad to hear that you find FaceUp easy to use and appreciate the integration and customer support.

We appreciate you pointing out customization features and will definitely keep that in mind for future improvements.

If you need any support, feel free to reach out. 💙

ZL
Zacharia L.
Vice President of People & Sustainability
Mid-Market (51-1000 emp.)
"Excellent Customer Service & Easy to Administer"
5/5
What do you like best about FaceUp?

FaceUp's customer service team is top-notch. They are timely and complete in their responses, and always willing to do what's necessary to ensure users have the information and tools needed to effectively use the software. I appreciate the ease of setting up and using their system. Lastly, I'm happy to partner with a company committed to social responsibility! Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

The SSO feature should be available at all membership tiers. That's a basic function of modern SaaS tools. Review collected by and hosted on G2.com.

Response from Miroslava Stankova of FaceUp

Hello Zacharia,

Thank you for your review. We are glad you appreciate our customer service, ease of use, and our commitment to social responsibility. 💙 I've taken note of your suggestion about the SSO feature and will pass it along to our team.

Verified User in Public Relations and Communications
AP
Verified User in Public Relations and Communications
Enterprise (> 1000 emp.)
"Simple and effective tool for anonymous communication"
5/5
What do you like best about FaceUp?

I tested FaceUp with my team, and I was very surprised by how simple and easy it is to manage—from both the administrator’s and the users’ perspectives. The setup was intuitive, employees quickly got familiar with the system, and I appreciate the ability to customize forms based on our organization's needs. Another major plus is the excellent customer support, always ready to assist with any questions.

FaceUp helps my team maintain open and secure communication. Employees can anonymously share their concerns, which strengthens trust and transparency within the organization. I definitely recommend this tool to anyone looking for an effective way to encourage honest feedback in their company. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

The platform is great, but I would appreciate better analytical tools for working with data, such as more advanced filtering and reporting for survey results. Review collected by and hosted on G2.com.

Response from Miroslava Stankova of FaceUp

Hello,

Thank you for your thoughtful review! 😊 We're thrilled to hear that FaceUp has made communication in your team simpler, more transparent, and secure. It's fantastic to know that both employees and admins find it intuitive and easy to use!

We appreciate your feedback on analytics. If you have specific needs, we'd love to hear more! Thanks again for recommending FaceUp and for being part of our mission to foster a strong speak-up culture. 🚀

PT
Petra T.
Sourcing Manager
Mid-Market (51-1000 emp.)
"Solving problems in a timely manner without unnecessary worries!"
5/5
What do you like best about FaceUp?

What I like most about Face up is the secure and anonymous reporting. In many cases it's difficult to communicate your concerns, either out of fear or because people are ashamed. Here, it's possible to express yourself on everything and thus provide space for improving the company culture without unnecessary concerns. It's also necessary to appreciate the user-friendly management and excellent customer service. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

I haven’t found any negative aspects about faceup. Review collected by and hosted on G2.com.

Response from Miroslava Stankova of FaceUp

Hello! We're glad FaceUp creates a safe space for concerns and enhances company culture. Thank you for your feedback! 💙

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"A lifeline to the leadership"
5/5
What do you like best about FaceUp?

First of all, I really enjoy how easy it is to work with the platform to share any of my ideas and concerns. The UI is extremely approachable, and the platform is completely anonymized, so anyone can share any feedback they like, without worrying about getting in trouble. Simply put, it's great for improving workplaces! Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

I didn't find anything to dislike about FaceUp. Review collected by and hosted on G2.com.

Response from Miroslava Stankova of FaceUp

Hello, Thank you for sharing how easy and safe you find FaceUp. We're so glad FaceUp is working well for you! 💙

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Impactful and easy to use"
5/5
What do you like best about FaceUp?

FaceUp makes it easy and safe to speak up about important matters in the workplace, all while ensuring confidentiality, which significantly improves the work environment. The app is intuitive and easy to use, which creates an overall seamless experience. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

I haven't experienced any issues so far. Review collected by and hosted on G2.com.

Response from Miroslava Stankova of FaceUp

Hello, thank you for your review! We're glad FaceUp makes it easy and safe for you to speak up, ensuring confidentiality. We appreciate your feedback! 💙

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Easy to understand and use"
5/5
What do you like best about FaceUp?

FaceUp is great platform to collect reviews anonymously. No one is afraid to share theire concerns or ideas because the platfrom allows you stay anonymus. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

There is nothing I would point out to be a problem. Review collected by and hosted on G2.com.

Response from Miroslava Stankova of FaceUp

Thanks for your feedback! We're thrilled to hear that FaceUp makes it easy for employees to share their thoughts anonymously. We believe a safe and anonymous environment is key to fostering openness and trust. 💙

Verified User in Food Production
UF
Verified User in Food Production
Mid-Market (51-1000 emp.)
"Very useful product for various companies"
5/5
What do you like best about FaceUp?

The best thing about this product is that it is easy to use for all possible users of different age groups. It is very intuitive and very user-friendly. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

No problematic issues during the time I used it. Review collected by and hosted on G2.com.

Response from Miroslava Stankova of FaceUp

Hello, thank you for your review! We're glad to hear that FaceUp is easy to use and creates a safe space for employees to speak up. We appreciate your feedback! 💙