# Clearstory Reviews **Vendor:** Clearstory **Category:** [Construction ERP Software](https://www.g2.com/categories/construction-erp) **Average Rating:** 4.8/5.0 **Total Reviews:** 87 ## About Clearstory Clearstory is the only purpose-built technology for managing Change Orders between construction stakeholders in real time, delivering unmatched transparency and speed. With all projects, trades, and Change Orders in one place, our cloud-based Change Order Request Log provides the visibility needed to reduce risk and foster trust. Designed for contractors of all types, Clearstory is easy to adopt, streamlines communication, and modernizes the T&M Tag and Change Order approach to simplify processes and save time and money. ## Clearstory Pros & Cons **What users like:** - Users find Clearstory to be **very easy to use** , streamlining processes and enhancing project organization effectively. (22 reviews) - Users value the **real-time tracking of project changes** in Clearstory, enhancing efficiency and clarity in cost management. (14 reviews) - Users highlight the **efficiency improvements** with Clearstory, appreciating its streamlined processes and quick support. (12 reviews) - Users value the **tracking efficiency** of Clearstory, facilitating seamless management of change orders and project organization. (12 reviews) - Users appreciate the **organization** of Clearstory, which simplifies tracking change orders and communication for projects. (11 reviews) - Centralization (8 reviews) - Document Management (8 reviews) - Project Management (8 reviews) - Team Collaboration (8 reviews) - Construction Management (7 reviews) **What users dislike:** - Users find that **missing features** hinder reporting capabilities and complicate tasks like sorting and saving change orders. (8 reviews) - Users find **difficult navigation** in Clearstory, particularly with the T&M module and change event searches. (3 reviews) - Users encounter **difficult customization** challenges in Clearstory, making report adjustments and corrections frustratingly complex. (2 reviews) - Users find a **difficult learning curve** with Clearstory, especially in adapting subcontractors and the T&M module. (2 reviews) - Users find the **difficult setup** for Clearstory's modules to be a barrier to fully utilizing its features. (2 reviews) - Users find the **learning curve challenging** for Clearstory, particularly with T&M module usability and features. (2 reviews) - Users find the **limited functionality** of Clearstory frustrating, particularly lacking the ability to issue change orders. (2 reviews) - Limited Reporting (2 reviews) - Permission Issues (2 reviews) - Poor Reporting (2 reviews) ## Clearstory Reviews ### 1. Clearstory: A Seamless Solution for T&M Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Ila P. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Clearstory?** I use Clearstory to track T&M work of my trade partners, and I find the ability to add pictures incredibly valuable. It helps me verify the completion of work without having to go into the field myself. No more lost paper tickets is a huge benefit. Clearstory gives me, as a project manager, immediate visibility without waiting for my superintendent to bring the tickets back. I also appreciate the email feature that sends signature reminders to my supers. Another feature I like is the ability to filter the log as I need, which works well for me. The setup was very easy, and I find the platform perfect for my needs. **What do you dislike about Clearstory?** N/A **What problems is Clearstory solving and how is that benefiting you?** Clearstory eliminates lost paper tickets, gives me immediate visibility as a PM, sends signature reminders, and allows adding pictures for documentation, which verifies work completion without field visits. ### 2. Intuitive and Supportive, Needs Improved Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Norma L. **Reviewed Date:** December 30, 2025 **What do you like best about Clearstory?** I enjoy the intuitiveness and ease of navigating Clearstory. The wealth of tutorials is great for helping my subcontractors and coworkers. The most important part is the people. Clearstory has an excellent customer service-oriented culture. I can quickly find tutorials and instructions for my subcontractors and coworkers. When I can't find a solution, reaching out to the support team is effective. The bot works well, and the team always checks in to ensure the response was needed or to provide additional assistance and clarifications. I'm never nervous about finding solutions. The initial setup was so easy, it only took one training session to grasp the main concepts. I'm thankful for the team, and they have a clean program they're working with. I am a fan of Clearstory. **What do you dislike about Clearstory?** Clearstory reports weren't all available. I needed assistance with updating a sortable report that the analyst built out for us, but the final request to add a column with project names wasn't possible. It set us back on an audit, which ease of gathering and sorting information was one of the reasons we began to work with Clearstory. Overall, it didn't cost us so much that we lost big money, but it would've omitted about hours of man hours to have the ability to sort in that way. I'd like to see that all Project Level reporting is always available and that it would be easier to create custom reports. **What problems is Clearstory solving and how is that benefiting you?** I use Clearstory for real-time T&M cost tracking and communication with subcontractors. It replaced our manual paper tracking, offering intuitive navigation and great tutorials. Clearstory's customer support is excellent, ensuring I'm never stuck without solutions. ### 3. Effortlessly Manages Construction Workflow Digitally **Rating:** 5.0/5.0 stars **Reviewed by:** Benny B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Clearstory?** I appreciate how Clearstory keeps everything in order and how everything's done digitally now, which makes my work so much easier. I love that it's easy to use and wasn't hard to learn, especially useful within the construction field. The initial setup was very easy, and overall, everything seems pretty good. **What do you dislike about Clearstory?** I don’t anything to say. It’s a great app. **What problems is Clearstory solving and how is that benefiting you?** Clearstory keeps everything in order, digitizing paperwork, which makes everything easier. I use it for making tickets, tracking hours, and materials. It's easy to use and wasn't hard to learn, especially useful in the construction field. ### 4. Clearstory - A avenue for to remove physical T&M tickets **Rating:** 3.5/5.0 stars **Reviewed by:** Michael R. | Project Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Clearstory?** It removes the aspect of a paper trail that can sometimes go missing if not handled correctly. In previous jobs paper tags would result in omitted photos and partial story telling of what is happening. With the digital version of tag taking, this allows us to now complete the story with clear backup as needed. **What do you dislike about Clearstory?** I do get frequent emails that do not apply to myself or my team when tags come through. I do wish there was more of a way to update the email preferences that subs can select so that the emails dont get sent out en-masse and are more directed to who they need to go. **What problems is Clearstory solving and how is that benefiting you?** Clearstory is solving the problem of having an incomplete "story" of what is happening on the jobsite. The ability to attach photos, narratives, work hours is very beneficial to the office team as they sort out additional time and material tags (T&M) tags with multiple trades. The platform is one place where everyone in the office can see the progress of the tags and the volume of the tags to see trends and get ahead of issues that are consistently appearing in the field. ### 5. Easy and Visible **Rating:** 4.5/5.0 stars **Reviewed by:** Tony G. | Project Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2025 **What do you like best about Clearstory?** Being able to have a central location for contractors and CMs to submit, review, and openly track change orders is great. It allows full tracking of change orders and doesn't rely on emails being sent and received and trusting the person on the other end is taking the necessary steps to track the changes. It allows all parties to see status, leave comments, and work to get change orders issued. Now that there is a feature to track allowances this has become a one stop shop for all things change order related. **What do you dislike about Clearstory?** A lot of my complaints early on have been addressed through one form or another. **What problems is Clearstory solving and how is that benefiting you?** Tracking of change orders. We no longer have to rely on keeping tracking of change orders through email to get the results needed. ### 6. Clearstory makes tracking extra time convenient and accurate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Clearstory?** Ability to track work in real time (as soon as tags created). Photos, comments, hours, material & equipment used are all available at a glance. Tags are converted to change orders and sent to customers for easy approval & billing. Support is available anytime I need it. **What do you dislike about Clearstory?** Have not had any issues except for the time it takes to combine tags when there are too many photos. **What problems is Clearstory solving and how is that benefiting you?** In the past we has issues receiving paper tags in a timely manner. This resulted in lost revenue and/or wasted time searching for documents. There was no way to recover documents once lost. There were no photos to back up the paper tags. Clearstory has solved these problems. **Official Response from Tony Fuller:** > Hello! Thank you for sharing your positive experience with Clearstory! We're delighted that you find our platform beneficial for real-time tracking of work, providing a comprehensive overview of project details. It's great to know that you appreciate the seamless conversion of tags to change orders and the convenience of customer approval and billing. Clearstory's ability to eliminate delays, lost revenue, and document search challenges while offering photo documentation is making a positive impact on your workflow. Thank you again! ### 7. Effortless to Use with Outstanding Support and Fast Responses **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Clearstory?** The program is easy to use, reduces the need for multiple entries, customer service has been top notch and responses are usually received within 2 hours. I like that the system is not bogged down with multiple tools for other construction related items. **What do you dislike about Clearstory?** I haven't found anything yet. If I have an issue, it is quickly resolved. Any feedback that I have had, is heard and sent on to the development team. **What problems is Clearstory solving and how is that benefiting you?** Time spent on compiling and submitting change orders is simplified and fast allowing more time for other daily tasks. ### 8. Clearstory review - Fantastic App. **Rating:** 5.0/5.0 stars **Reviewed by:** Scot W. | Executive Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Clearstory?** The software is very convenient and easy to use. The tracking is great, and the ability to update the change orders is easy. **What do you dislike about Clearstory?** The only issue I have found. A correction a change order, i.e. spelling, labor rates, adding to the description, etc... can not be done unless you create a completely new "version". This is very frustrating for just fixing vernacular and/or small spelling mistakes. **What problems is Clearstory solving and how is that benefiting you?** Clearstory has provided a clear and consistent product to provide to our customers. Clearstory also completely keeps and organizes all change orders, change order logs and analytics over multiple projects on one easy platform that can be sorted and filtered in a number of convenient ways. ### 9. Great for Tracking Contract Discussions and Timestamped Approvals **Rating:** 4.5/5.0 stars **Reviewed by:** JORGE V. | MEP Project Manager II, Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2026 **What do you like best about Clearstory?** Tracking contractual discussions separately, and record of specific approvals with timestamp **What do you dislike about Clearstory?** It requires one more account and software applicaiton for each user **What problems is Clearstory solving and how is that benefiting you?** Keeping a clear record of contractual trade partner communications ### 10. Such a better way to submit and track T&M tickets **Rating:** 5.0/5.0 stars **Reviewed by:** Dominic S. | general foreman, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2025 **What do you like best about Clearstory?** Very convenient and simple way to track time and materials as a subcontractor. Just very pleased with the cross platform accessibility with procore and the various ways to collect signatures, upload photos, etc. **What do you dislike about Clearstory?** I haven't had any issues at yet. Nothing negative to report at this time. **What problems is Clearstory solving and how is that benefiting you?** The old way of compiling documentation, pictures, and prints on paper and getting them signed and uploaded..... The old way was so time consuming that a lot of extra work was eaten by our company because of the tedious manner in which we used to track it. We can easily track work by fractions of a day, even fractions of an hour if we so desire. ### 11. One less headache for project managers **Rating:** 5.0/5.0 stars **Reviewed by:** Tanya S. | Project manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2025 **What do you like best about Clearstory?** Clearstory helps keep track of all change orders. Helps you organize and speed up the change order process. Projects will always have change orders, but they don't have to be a headache for you. Clearstory is easy to navigate and it makes the change order process just flow. The app is really user friendly and the customer support has been on point. **What do you dislike about Clearstory?** Nothing really. Some features could be improved, but so far the process has been easy. **What problems is Clearstory solving and how is that benefiting you?** Clearstory is helping us keep track of change orders (submittal, approval, payment) ### 12. Clearstory Review - PM Perspective **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick G. | Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 03, 2025 **What do you like best about Clearstory?** The biggest benefit of using Clearstory is the fact that all trade partners upload their project change order requests in one, organized spot. In the past, trades would send over PDF or excel change order logs, and sometimes it would get sent to the wrong individuals, or get lost as personnel managing a project transitioned. Clearstory solves that hassles and everything for a trade's cost lives in one spot. It is very intuitive and easy to use, and anyone from a project engineer to a project executive can go in the program and get a quick snapshot of the subcontractor's cost exposure on a project. Clearstory integrates with Procore, which is perfect given many large GC's utilize Procore as the leading project management software. I highly recommend Clearstory on a large commercial construction project to help streamline and organize subcontractor cost management. **What do you dislike about Clearstory?** The search function of existing change events in Clearstory does not let you search by change event number, it only lets you search by key words. This should get fixed. The general contractor should have the ability to change the "in review" dollar amount on a change order request. The T&M module was somewhat difficult to use. Our project did not utilize it to its full extent. **What problems is Clearstory solving and how is that benefiting you?** 1) Subcontract change order request organization. All COR's are in one place. 2) Integration to Procore. Streamlines the process of getting the costs into Procore where project financials and CO creation takes place. 3) Comments/ history for COR's are tracked in one place for each cost. Many different users can see these comments, the history. 4) You can label costs to differentiate between internal and externally funded CO's. 5) Clearstory solves lots of problems! It is a great software. ### 13. Stay incredibly organized and have data on the fly **Rating:** 5.0/5.0 stars **Reviewed by:** Servando M. | Lead Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2025 **What do you like best about Clearstory?** What I personally like best about clearstory is the ability to keep COR's and T&M organized for each of my projects while also having them reference each other seamlessly. This makes tracking so much easier as a PM. Also, empowering our field workers to create tags in the field while having the ability to edit tags from the office is next level. Clearstory is so organized that we have vendors and contractors asking US (Subcontractor) for logs to help them reconcile their end of things. Always a good thing to have the peace of mind and confidence that your project is sealed tight from a monetary perspective. **What do you dislike about Clearstory?** Clearstory has come a long way; we have been with them almost from the start, certainly, while they were still Extracker. Many improvements have been and continually are being made. The latest COR window improvements were a huge plus from the office side of things. The one thing I would love is the ability to see labor and materials summations on COR log. This would give us an extra level of ganrualrtiy we could benefit as a company. **What problems is Clearstory solving and how is that benefiting you?** COR and T&M tracking. With this, overall project costs. While yes, you can do this with a spreadsheet, Clearstory makes it incredibly easier and in a clean and professional fashion. It truly is best COR and T&M tracking software on the planet. ### 14. Clearstory is Greate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** August 28, 2025 **What do you like best about Clearstory?** I like that clearstory keeps CO's T&M's in one spot. It makes organization great even when on multiple projects. I also like if a GC has clearstory we can just jump into their projects. If they don't, we are able to create a project and delivery T&M's digitally and seamlessly. Customer support is TOP NOTCH. **What do you dislike about Clearstory?** The downside of Clearstory is that GC's still want paper copies rather then digitally. **What problems is Clearstory solving and how is that benefiting you?** Getting T&M's from the field to the GC. Clearstory allows the Foreman to fill it out and have the GC sign it right there in the field. ### 15. Easy to Use Program **Rating:** 4.5/5.0 stars **Reviewed by:** Noah L. | Project Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** September 02, 2025 **What do you like best about Clearstory?** Seamless software, easy to use and understand. Not laggy. **What do you dislike about Clearstory?** Home window sometimes can be confusing if you don't know what you're doing. Also, it usually does not actually CC the selected CC recipients when sending T&M tags. **What problems is Clearstory solving and how is that benefiting you?** Easy T&M tag generation from us to the client. ### 16. I highly recommend Clearstory. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Clearstory?** I love the ability to submit T&M tickets and change order requests then send them to the entire team. I also like the ability to make comments then review comments by other team members. **What do you dislike about Clearstory?** I currently cannot think of any downsides. **What problems is Clearstory solving and how is that benefiting you?** Clearstory is helping me to communicate with all team members quickly with as much detail as needed. ### 17. T&M & Pricing Moduels within Clearstory **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2025 **What do you like best about Clearstory?** I love that clearstory keeps logs of all pricing & T&M slips. Make sit very easy to use. I like that you can filter thru the T&M logs and see what slips are still waiting to be signed. I usually filter the log to show awaiting signature then export the log tot he general contractor once a week. This has helped slips get signed faster which in turn we price faster and get paid faster which is always great. **What do you dislike about Clearstory?** The one issue i have with clearstory is that the T&M numbering system does not number by job. Only by comapny. For example one job #1 i might have slips 121,122,123,140... If the slips were numbered or could be numbered by job then i would know hey i need to find slips 124-139. **What problems is Clearstory solving and how is that benefiting you?** Keeping us organized and efficient. ### 18. Great software for Project Management **Rating:** 5.0/5.0 stars **Reviewed by:** Ian H. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2025 **What do you like best about Clearstory?** Keeps track of all change orders, so costs are never in question **What do you dislike about Clearstory?** Nothing stands out as negative to me. Everything functions the way I'd like **What problems is Clearstory solving and how is that benefiting you?** Helps me keep track of all changes orders and their status ### 19. User Friendly and Helps Keeps Changes Organized **Rating:** 5.0/5.0 stars **Reviewed by:** Olivia W. | Assistant Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Clearstory?** Clearstory is helpful because all change notifications, T&M slips, and CORs are in one place. It is helpful to see the revision history of CORs/all the communication leading up to an approved COR. Using Clearstory saves time because you don't need to scroll through or search your inbox. **What do you dislike about Clearstory?** At the outset it is difficult to convince subcontractors that they should be using Clearstory, especially for T&M slips which most foreman prefer to do by hand/on paper. **What problems is Clearstory solving and how is that benefiting you?** Change management from a general contractor point of view. ### 20. Makes Tracking the changes easy and keeps everything at one place **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Clearstory?** Ease of navigation and tracking the changes at one place **What do you dislike about Clearstory?** There as few issues in downloading files sometimes but support team is prompt in replying and resolving the issues **What problems is Clearstory solving and how is that benefiting you?** I can request pricing and track pricing all at one place, no need of separate emails and multiple platform trackings. ### 21. Clearstory makes my life easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2025 **What do you like best about Clearstory?** The program makes it easier to track T&M work in the field in real time. The reporting is super user friendly and can be used for just T&M or all change orders that go to a project. The program is easy to use and even easier to learn and the team is the BEST! They are always looking to improve our experience, available to hop on a call at any given moment or help us through online chat. The customers have been very responsive and it has cut down a lot of time for all parties, documenting tickets, getting them signed and getting them turned into change orders. **What do you dislike about Clearstory?** Can't really think of anything that I don't like at this point. :) **What problems is Clearstory solving and how is that benefiting you?** Prep is one of the biggest areas where your budget can take a hit quickly. Clearstory cuts out the time dealing with paper tickets. From getting them filled out, signed, turned in, priced, then entered for change order. It allows the installer and the GC the ability to create the tickets real time and sign them real time. Tickets can be completed and signed from anywhere, and it costs nothing for the installers or the GC to download the ap. The real time functionality also holds people accountable. By being completed at the time the work is completed, the GC can not state they tickets were never received, which is where the greatest loss is. The tickets are tracked and we are able to see when a ticket has been viewed and signed or gives us the ability to re-send them to our contacts if they hang out there for too long. ### 22. Simple to use **Rating:** 5.0/5.0 stars **Reviewed by:** Paul P. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Clearstory?** I love the interface, how easy it is to use. Simple and effective. **What do you dislike about Clearstory?** Sometimes it glitches when selecting a job. The tickets or C/O logs wont appear. **What problems is Clearstory solving and how is that benefiting you?** The mess of having a ton of paper tickets. ### 23. T&M **Rating:** 5.0/5.0 stars **Reviewed by:** John P. | Commercial Expeditor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2025 **What do you like best about Clearstory?** The T&M process to change order saves time it's all-digital, better documentation, more detailed CO and T&M's , pictures, no paper stacks or mess of chasing contractors down for a signature. Only need simple details which you should have for any job Time and Material log. any signatures unsigned or drafted can always resend the signature requests or look back to what you had drafted if it's on hold. Much less hassle in the field **What do you dislike about Clearstory?** I haven't found anything to dislike about Clearstory, only thing would be my laptop is more efficient to use it on, phone can be time consuming process except when adding photos the phone is much easier to use. **What problems is Clearstory solving and how is that benefiting you?** less time chasing down signatures and more time in the field ### 24. Quantifiable Improvement in T&M Management and Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** April 04, 2025 **What do you like best about Clearstory?** ClearStory has been most helpful in eliminating the time-suck that managing paper time tickets had become. No more blurry, upside-down, texted photos of tickets from technicians or piles of papers dropped off on my desk month after the work had been performed. This gives our technicians a quick and simple method to create a ticket and have it signed in real time. As a project manager, it also gives me a clear snapshot of everything I have open or complete in one easily accessed location. The customer support has also been terrific. Any time I have had an issue or question, the ClearStory team has responded quickly and with a solution. **What do you dislike about Clearstory?** We have a large team of technicians that must be entered manually for each project. A path to upload that list of email addresses/names in one shot rather than piecemeal would be helpful. **What problems is Clearstory solving and how is that benefiting you?** ClearStory has eliminated the tedious and time-consuming process of creating, collecting, and organizing paper T&M tickets into presentable change order requests for customers. ### 25. The Only Way to Track SCOs **Rating:** 5.0/5.0 stars **Reviewed by:** Zach H. | Senior PM, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Clearstory?** It bridges the gap between Procore and Excel. There is no need to carry two logs anymore. **What do you dislike about Clearstory?** It's missing some functions that would make life easier. It's only a one-way push. **What problems is Clearstory solving and how is that benefiting you?** SCO tracking. We don't waste time hunting down a current log anymore. ### 26. Intuitive user friendly interface that is easy to use and helps us turn T&M work into change orders. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Clearstory?** Easy to use intuitive interface works on multiple devices **What do you dislike about Clearstory?** Needs Open API support for SAGE Intact Needs more authorization options for initiating work **What problems is Clearstory solving and how is that benefiting you?** Clearstory solves the problem of efficently creating, authorizing, tracking and converting requested field time and material work into subcontract change orders. ### 27. Incredible Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Michael Y. | Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 10, 2025 **What do you like best about Clearstory?** Clearstory is an outstanding tool that combines ease of use with powerful functionality, fostering transparency across teams. The level of detail it offers is truly impressive. Not to mention, its seamless integration with all team members makes it one of our go-to tools for daily use **What do you dislike about Clearstory?** No significnat things I dislike about the software. Only thing I wish it was mandatory on all projects. **What problems is Clearstory solving and how is that benefiting you?** Clearstory effectively addresses the challenges of managing changes and tracking add-ons to contract work, streamlining the entire process. This results in significant savings in both time and resources. ### 28. Clearstory is amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Pierce S. | Senior Project Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 11, 2025 **What do you like best about Clearstory?** I love the transparency Clearstory provides between the GC and subcontractors. Clearstory also makes keeping track of change orders and T&M logs extremely easy. **What do you dislike about Clearstory?** There are occasional bugs with applying markups where the markups dont save. However, this does not stop me or deter me away from using Clearstory. **What problems is Clearstory solving and how is that benefiting you?** Clearstory helps me keep track of change management and speeds up the process time. ### 29. easy to upload project changes **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2025 **What do you like best about Clearstory?** Uploading and tracking of project changes **What do you dislike about Clearstory?** none come to mind. Have been pleased once we got used to the homepage **What problems is Clearstory solving and how is that benefiting you?** allows all our project changes to be collected at a central site and to know they have been received. ### 30. Effective in Organizing and Tracking all Change Orders - Very User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Karen A. | Assistant Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Clearstory?** My favorite feature is that all of my rates and pricing are loaded into the program, and it makes pricing of change orders and sometimes even proposals very efficient and accurate. **What do you dislike about Clearstory?** Ability to manipulate change orders. Some GC's have their own change order cover sheets, it would be great to be able to have those input into the software with their formulas. **What problems is Clearstory solving and how is that benefiting you?** Tracking Change Orders. Keeps me aware of what I need to focus on and what is outstanding. ### 31. Great for tracking change orders **Rating:** 5.0/5.0 stars **Reviewed by:** Andy R. | Project manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2025 **What do you like best about Clearstory?** Easy to use and to track change orders for me **What do you dislike about Clearstory?** Nothing yet that I have encountered using ClearStory every day **What problems is Clearstory solving and how is that benefiting you?** Change order management ### 32. Change Order Tracking Magic! **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua B. | Project Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Clearstory?** Organizes change orders with ease! No more backlog. **What do you dislike about Clearstory?** Review and Sent tabs don't automatically pull up the same project. **What problems is Clearstory solving and how is that benefiting you?** Clearstory makes it easy for us to track change order request. ### 33. Very happy with clearstory **Rating:** 5.0/5.0 stars **Reviewed by:** Michael C. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2023 **What do you like best about Clearstory?** The time saving feature of pricing the T&M slips and ability to track what slips are out for different projects. **What do you dislike about Clearstory?** Specific projects have different formats for how the change order requests are presented and to the best of my knowledge, Clearstory does not have the ability to use these. **What problems is Clearstory solving and how is that benefiting you?** Track various amounts of T&M work in one place, understand live time the costs of ongoing T&M work ### 34. Great for T&M Work on long Projects **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2024 **What do you like best about Clearstory?** I find that this platform gives our foremen an easy and accesable way to input time and materials added or needed by the general contractors we work with. It doesn't take any time to fill out, and the ability to send to your GC field coordinator for approval is a step streamlined by the program. The customer support has also been very easy to communicate with. The ease of implementation makes it compatible with all of our on-field devices, making the frequency we use this program very often. Easiest integration we've had so far. **What do you dislike about Clearstory?** There is very little I do not like. I wish there was a way to save a change order request to a job without sending it to a signee. Sometimes I want to hold onto those before submitting, but do not want to hold it as a Draft. **What problems is Clearstory solving and how is that benefiting you?** Clearstory reduces the amount of steps needed on the project management side by reducing the amount of time needed for communicating between field and managment. **Official Response from Tony Fuller:** > Thank you for your detailed review! We're thrilled to hear that Clearstory has streamlined the process for your foremen, especially with inputting time and materials and sending requests for approval. It's fantastic to know that our customer support and ease of integration have made a positive impact for your team. We appreciate your feedback about change order requests and understand how being able to save them without sending could enhance your workflow. We'll share this suggestion with our team as we work to make Clearstory even more effective for users like you! ### 35. Great Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** May 22, 2025 **What do you like best about Clearstory?** Makes posting and tracking change orders a breeze. **What do you dislike about Clearstory?** The layout is a bit off-putting at first but once you get used to it, it works great. **What problems is Clearstory solving and how is that benefiting you?** I mainly use it for change orders and it makes the process streamlined so everyone is on the same page. ### 36. Very user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Miguel C. | Sr. Project Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2025 **What do you like best about Clearstory?** Once you set up your labor, material and equipment, etc, for the first time, it's very easy and quick to create new change orders **What do you dislike about Clearstory?** The only inconvinient is setting up your rates for the first time, but even that is very simple, is just the work of doing it for the first time **What problems is Clearstory solving and how is that benefiting you?** It simplifies the Change Order request process ### 37. Great software for turning in extra work tickets **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2025 **What do you like best about Clearstory?** Ability to complete extra work tickets and distribute to the appropriate people. Along with the ability to easily track how much extra work we have done. **What do you dislike about Clearstory?** Some input boxes have become slightly anoying in the latest update requiring a double click to add more people to a ticket or open the calendar to select a date. **What problems is Clearstory solving and how is that benefiting you?** Much less paperwork to keep track of ### 38. Awesome, Clearstory is the perfect tool to have as a project manager my clients all agree! **Rating:** 5.0/5.0 stars **Reviewed by:** Alex B. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Clearstory?** I have been in the construction industry for 30 years, most of that time we have been using paper T&M tickets which tend to get lost or damaged (coffee stains) Clearstory has done away with all of those issues. I would strongly recomend it to all of my colleagues, game changer. **What do you dislike about Clearstory?** TD i have not experianced any downside using Clearstory. **What problems is Clearstory solving and how is that benefiting you?** Clearstory provides a clean method of tracking work that is being performed on T&M, keeps my team and my clients up to date on work status and completion. ### 39. Two thumbs up! **Rating:** 4.5/5.0 stars **Reviewed by:** Benny C. | Executive Vice President, Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2025 **What do you like best about Clearstory?** Clearstory is very organized and easy to use. **What do you dislike about Clearstory?** There is really nothing I dislike about clearstory. **What problems is Clearstory solving and how is that benefiting you?** Clearstory helps with organizing change orders. ### 40. An absolutely revolutionary tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2024 **What do you like best about Clearstory?** Clearstory is without a doubt the best construction related software I have ever used. It does a few things and it does them extremely well. If you need to be able to quickly track T+M without paper, or if you need to present pricing updates of any size to your customer, you need clearstory. I use it every day, I get customers onboard with a simple click, and if they dont want another platform, they can make use of the Direct PDF download hotlinks. This software is easily approacable by everyone from lead carpenters/foreman working on small side projects all the way up to exectutives balancing thousands of work hours each day. **What do you dislike about Clearstory?** On the rare instance where the sofware doesnt have the feaure I want, I just message customer service right in the app and they get it fixed, or advise me on alternate workflows. The mobile app capability is not quite as robust as the web app, but it is regularly updated to include more features. **What problems is Clearstory solving and how is that benefiting you?** Clearstory lets me stay orgaized automatically. and it lends clarity and professionalism to our operation. For instance, I can send clear broken out pricing on a T+M slip without every getting out a calculator, PDF editor, Spreadsheet or financial software, simply select the appropriate ticket and the fields are auto tabulated based on pre-existing rules set up by us and the clearstory team. this gives me more time to work on tasks that cannot be automated, like custom estimating, hands on work, or relationship management. I can add photos or PDFs to a T+M slip or a COR from my iPad without changing devices. this lets me get work done right away and not have to save it for my office day. ### 41. I HEART CLEARSTORY! **Rating:** 4.5/5.0 stars **Reviewed by:** Raeleen A. | Project Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** January 04, 2023 **What do you like best about Clearstory?** Clearstory can help you organize and maintain all of your change order requests from multiple subs. With a few quick filtering options, you can generate your reports in just a few steps. No more spending time assembling your reports OR making sure the information contained is accurate. What I LOVE so much about Clearstory is that all our subs upload their pricing changes, answer a couple of questions and click submit. Everything we need to assemble a pricing change for the owner can be found in one place - no more sifting through countless email messages. **What do you dislike about Clearstory?** So far, I haven't come across anything that I didn't like or dislike. **What problems is Clearstory solving and how is that benefiting you?** To be honest, I pushed to use Clearstory on my project because being in this industry for many years I've gone through so many different ways of trying to just "manage" these types of unforeseen costs or changes in plans. And trust me, that was a complete mess. Once I sat through their quick demo, the bells and whistles started going off and I realized, this is it. This is the program we need to be able manage all our costs. So I implemented this on one of my projects and as I suspected, we were able to manage and maintain our budget. Clearstory helped us to keep accurate files. Now, we are a year into using Cleastory and managing this project wouldn't have been as successful if we didn't use Clearstory. Closing out subs with final change orders are so much more easier and makes closeouts a breeze. **Official Response from Tony Fuller:** > Hey Raeleen, thank you for your review! It's great to hear that Extracker has helped you with organizing and maintaining change order requests from multiple subcontractors and generating reports quickly with filtering options. It's also nice to hear that we are helping to ensure the accuracy of the information contained in reports. Thank you again for your review! ### 42. Detailed review of project orders and swift help with technical help **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2025 **What do you like best about Clearstory?** how the details are represented by graph, the dashboard and activity summary. swift help with technical issues and access to projects. ease of use **What do you dislike about Clearstory?** have not faced any bigger issues yet to dislike anything. **What problems is Clearstory solving and how is that benefiting you?** it is helping to track change orders for projects for my work profile ### 43. Very efficient tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Clearstory?** Clearstory is very user-friendly; it is easy to teach to others and speeds up the T&M process within our build teams. **What do you dislike about Clearstory?** I have not found anything that would make me dislike this software. **What problems is Clearstory solving and how is that benefiting you?** Clearstory introduces ease and efficiency to the T&M process, what was once documented on endless stacks of paper can be stored in a database with access from all parties of the T&M tags. ### 44. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2024 **What do you like best about Clearstory?** What I like the most is the report and the way the Order Change Request Log is displayed. **What do you dislike about Clearstory?** I would love to obtain a Certificate of having reached the advanced level. **What problems is Clearstory solving and how is that benefiting you?** To date, I have not had any problems, this allows the approval of change orders to be easy and quick on the part of our client. ### 45. It's so easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Roger M. | General Manager of Self-Perform, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Clearstory?** New programs and software usually have a long implementation time. I was up and running with it in a week. **What do you dislike about Clearstory?** Time to get a change log out. I have not found the easy button for this yet. **What problems is Clearstory solving and how is that benefiting you?** Time and material tickets getting rejected due to lack of information. This allows pictures, time and date stamped. ### 46. A Platform that Provides a "Clear Story" to All Stakeholders on T&M Tracking **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Clearstory?** Clearstory is great for being organized on T&M tickets on construction projects. It is easy to create, send and sign tickets. **What do you dislike about Clearstory?** There could be more features such as having a running list of PCI #'s to assign a ticket to rather than inputting it yourself. **What problems is Clearstory solving and how is that benefiting you?** The problem it is solving is removing the need for paper tickets. ### 47. I recommend this program for any project managers out there that are creating change orders. **Rating:** 5.0/5.0 stars **Reviewed by:** Shaun A. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2024 **What do you like best about Clearstory?** The most helpful part about Clearstory is the ability to generate paperless change orders and the ability to export all the information to a PDF docuement or excel spreadsheet. I also like the fact the all the in review change order totals are presented in a pie chart that also shows a quick breakdown of the information. **What do you dislike about Clearstory?** The only problem I have had was sometimes I have had a change order request that was to large and the program lags do to the overwhelming amount of information being input. **What problems is Clearstory solving and how is that benefiting you?** The ability to submit change orders digitally without the hassel of paper that can get lost, miss placed, or thrown out. **Official Response from Tony Fuller:** > Hi Shaun! Thank you for your detailed feedback! We're thrilled to hear that you find our platform invaluable for generating paperless change orders and exporting data efficiently. In regards to your comment about occasional lag due to large change order requests: Our development team is aware of this issue and is actively working on on a resolution. We're pleased that our solution has helped streamline your workflow and minimize potential issues related to paper documentation. We appreciate your business and look forward to continuing to support your project management needs. ### 48. Great Change Management Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Robert K. | Enterprise (> 1000 emp.) **Reviewed Date:** April 25, 2024 **What do you like best about Clearstory?** The following is what makes Clearstory great. 1) Visibility into the change management process by all stakeholders. 2) Ease of markup for COR's and sending back to trade partners. 3) Ease of issuing Change Notifications to trade partners. 4) Eliminates silos in the change mangement process. **What do you dislike about Clearstory?** If there is anything that I dislike about Clearstory is not being able to directly turn a COR into a change order within the Clearstory platform. **What problems is Clearstory solving and how is that benefiting you?** Clearstory is helping solve the problem of having silos within the change management process and with the visibility of the status of COR's for all stakeholders. **Official Response from Tony Fuller:** > Hi Robert! Thank you for your positive feedback on Clearstory as a great change management tool. We're pleased to hear that you value the visibility it provides into the change management process, ease of markup for CORs, and streamlined communication with trade partners through Change Notifications. Clearstory aims to eliminate silos in the change management process, enhance stakeholder visibility into COR status, and streamline communication across all parties involved. We appreciate your business and look forward to continuing to support your needs. I'll arrange for your Customer Success Manager (CSM) to contact you and gather more details regarding your concern. ### 49. Clearstory for work **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** October 25, 2024 **What do you like best about Clearstory?** The ease of transmitting information with the GC. **What do you dislike about Clearstory?** Not enough breakdown in the T&M reports. **What problems is Clearstory solving and how is that benefiting you?** It saves time. ### 50. Quick Adoption, Easy to Use, A Win For All Stakeholders **Rating:** 5.0/5.0 stars **Reviewed by:** Adam D. | Division Leader - Commercial, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2023 **What do you like best about Clearstory?** It's an incredibly intuitive program that is easy for both the field and office personnel to use. Additionally, the ability to add photos and other documentation to work tickets helps both sides understand why the change event happened. I was shocked by how quickly the program was implemented into our work flow. We find ourselves using the program multiple times to update the project team and accounting about pending change orders. **What do you dislike about Clearstory?** There are few things to really dislike about Clearstory. We have run into some issues with connectivity and auto population of labels when creating a T&M tag. Many of our projects are in remote areas with spotty cell signal coverage. **What problems is Clearstory solving and how is that benefiting you?** The change management process and helping us close both the timeline and argument associated with change events. **Official Response from Tony Fuller:** > Hi Adam! Thank you for your feedback! We're delighted to hear that Clearstory’s intuitive design and documentation features have made it easy for both field and office teams, and that the quick implementation has integrated smoothly into your workflow. If you encounter any connectivity issues or problems with auto-population of labels, please reach out to our support team for assistance. We’re glad to know that Clearstory is effectively streamlining your change management process and improving project timelines. Thank you for being a valued user! - [View Clearstory pricing details and edition comparison](https://www.g2.com/products/clearstory/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-17+13%3A06%3A02+-0500&secure%5Bsession_id%5D=14892759-3966-4d4e-b816-8ecfa3036c19&secure%5Btoken%5D=ea83a92c85c7b9180fcfe27b9e65239437ef71550d40291ad2def5e324a08d92&format=llm_user) ## Clearstory Integrations - [Procore](https://www.g2.com/products/procore/reviews) ## Clearstory Features **Field Management** - Field Collaboration - Field Coordination - Safety Compliance - Field Communication - Workforce Scheduling **Logistics and Operations** - Communication and Collaboration - Software Systems Integration - Financial Management - Contractor Management - Project Management - Document Digitization - Supply Chain Management - Business Intelligence - Workforce Management **Data Management** - Cloud Storage - Data Consolidation - Dashboard Reporting - Data Source Agnostic - Automated Data Collection - Pre-Construction Data Analytics - Post-Construction Data Analytics - Report Generation **Agentic AI - Procore App Marketplace Partners** - Autonomous Task Execution - Cross-system Integration **Agentic AI - Autodesk Construction Cloud Integration Partners** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Asset Management** - Resource Management - Timesheets - Visual Project Tracking - Reporting **Site Management** - Risk and Safety Management - Resource Management - Asset Tracking & Optimization ## Top Clearstory Alternatives - [Procore](https://www.g2.com/products/procore/reviews) - 4.6/5.0 (4,103 reviews) - [Autodesk Forma (formerly Autodesk Construction Cloud)](https://www.g2.com/products/autodesk-forma-formerly-autodesk-construction-cloud/reviews) - 4.4/5.0 (5,196 reviews) - [Acumatica](https://www.g2.com/products/acumatica/reviews) - 4.4/5.0 (1,905 reviews)