Clearstory Reviews & Product Details

The fact I don't have to chase people down to sign slips anymore and my office doesn't have to keep track of everything I send them through other forms of submitting. Review collected by and hosted on G2.com.

I hate the AI tools being forced and constantly being put in front of my screen, taking up space when I open a new window. I will not and refuse to use the AI "helper." I want to be able to toggle the use of it and turn it off in order to stop all pop ups and notifications of the AI and prompts

I also do not like the formatting of it on my mobile device, everything is too cramped. Review collected by and hosted on G2.com.

I use Clearstory to track T&M work of my trade partners, and I find the ability to add pictures incredibly valuable. It helps me verify the completion of work without having to go into the field myself. No more lost paper tickets is a huge benefit. Clearstory gives me, as a project manager, immediate visibility without waiting for my superintendent to bring the tickets back. I also appreciate the email feature that sends signature reminders to my supers. Another feature I like is the ability to filter the log as I need, which works well for me. The setup was very easy, and I find the platform perfect for my needs. Review collected by and hosted on G2.com.

N/A Review collected by and hosted on G2.com.

I like the functionality of the software and how easy it is to use and i love the dashboard. Review collected by and hosted on G2.com.

Not much that i dislike about the software Review collected by and hosted on G2.com.

Easy to navigate, the ability to back and edit or review, ease in attachments and documenting Review collected by and hosted on G2.com.

It's bigger than what I need to use, but I stay in my area Review collected by and hosted on G2.com.

fast, efficient and accurate way to maintain change orders Review collected by and hosted on G2.com.

No real downsides, just a little bit of a learning curve like any new software Review collected by and hosted on G2.com.

I enjoy the intuitiveness and ease of navigating Clearstory. The wealth of tutorials is great for helping my subcontractors and coworkers. The most important part is the people. Clearstory has an excellent customer service-oriented culture. I can quickly find tutorials and instructions for my subcontractors and coworkers. When I can't find a solution, reaching out to the support team is effective. The bot works well, and the team always checks in to ensure the response was needed or to provide additional assistance and clarifications. I'm never nervous about finding solutions. The initial setup was so easy, it only took one training session to grasp the main concepts. I'm thankful for the team, and they have a clean program they're working with. I am a fan of Clearstory. Review collected by and hosted on G2.com.

Clearstory reports weren't all available. I needed assistance with updating a sortable report that the analyst built out for us, but the final request to add a column with project names wasn't possible. It set us back on an audit, which ease of gathering and sorting information was one of the reasons we began to work with Clearstory. Overall, it didn't cost us so much that we lost big money, but it would've omitted about hours of man hours to have the ability to sort in that way. I'd like to see that all Project Level reporting is always available and that it would be easier to create custom reports. Review collected by and hosted on G2.com.

I appreciate how Clearstory keeps everything in order and how everything's done digitally now, which makes my work so much easier. I love that it's easy to use and wasn't hard to learn, especially useful within the construction field. The initial setup was very easy, and overall, everything seems pretty good. Review collected by and hosted on G2.com.

I don’t anything to say. It’s a great app. Review collected by and hosted on G2.com.

It removes the aspect of a paper trail that can sometimes go missing if not handled correctly. In previous jobs paper tags would result in omitted photos and partial story telling of what is happening. With the digital version of tag taking, this allows us to now complete the story with clear backup as needed. Review collected by and hosted on G2.com.

I do get frequent emails that do not apply to myself or my team when tags come through. I do wish there was more of a way to update the email preferences that subs can select so that the emails dont get sent out en-masse and are more directed to who they need to go. Review collected by and hosted on G2.com.

Being able to have a central location for contractors and CMs to submit, review, and openly track change orders is great. It allows full tracking of change orders and doesn't rely on emails being sent and received and trusting the person on the other end is taking the necessary steps to track the changes. It allows all parties to see status, leave comments, and work to get change orders issued.

Now that there is a feature to track allowances this has become a one stop shop for all things change order related. Review collected by and hosted on G2.com.

A lot of my complaints early on have been addressed through one form or another. Review collected by and hosted on G2.com.

Ability to track work in real time (as soon as tags created). Photos, comments, hours, material & equipment used are all available at a glance. Tags are converted to change orders and sent to customers for easy approval & billing. Support is available anytime I need it. Review collected by and hosted on G2.com.

Have not had any issues except for the time it takes to combine tags when there are too many photos. Review collected by and hosted on G2.com.