--- title: Expel Reviews meta\_title: 'Expel Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 74 reviews by the users' company size, role or industry to find out how Expel works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 74 scale: '5' date\_modified: '2026-08-07' parent\_category: name: System Security url: https://www.g2.com/categories/system-security --- ### Expel Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** of Expel, appreciating its effortless navigation and prompt customer support. [(9 mentions)](https://www.g2.com/products/expel/reviews?filters%5Bsentiment_snippet%5D=1598048&qs=pros-and-cons#reviews) Users appreciate the **easy integrations** of Expel, enhancing connectivity within their security ecosystem seamlessly. [(5 mentions)](https://www.g2.com/products/expel/reviews?filters%5Bsentiment_snippet%5D=1597546&qs=pros-and-cons#reviews) Users appreciate the **quick threat detection and comprehensive coverage** provided by Expel, enhancing their security operations effortlessly. [(5 mentions)](https://www.g2.com/products/expel/reviews?filters%5Bsentiment_snippet%5D=1598355&qs=pros-and-cons#reviews) Users commend Expel for its **rapid threat detection** and seamless integration, enhancing overall security and operational efficiency. [(5 mentions)](https://www.g2.com/products/expel/reviews?filters%5Bsentiment_snippet%5D=1598678&qs=pros-and-cons#reviews) Users commend the **prompt and knowledgeable customer support** from Expel, ensuring a smooth and effective experience. [(4 mentions)](https://www.g2.com/products/expel/reviews?filters%5Bsentiment_snippet%5D=1598068&qs=pros-and-cons#reviews) Users highlight the **limited customization options** in Expel, affecting alert prioritization and report specificity. [(4 mentions)](https://www.g2.com/products/expel/reviews?filters%5Bsentiment_snippet%5D=1598376&qs=pros-and-cons#reviews) Users experience **communication issues** with Expel, desiring quicker responses and clearer escalation procedures for incidents. [(3 mentions)](https://www.g2.com/products/expel/reviews?filters%5Bsentiment_snippet%5D=1597864&qs=pros-and-cons#reviews) Users find the **inefficient alert system** limits customization, making it hard to prioritize critical notifications effectively. [(3 mentions)](https://www.g2.com/products/expel/reviews?filters%5Bsentiment_snippet%5D=1597521&qs=pros-and-cons#reviews) Users find the **limited integration** across tools hampers efficiency and requires switching back to vendor consoles for validation. [(3 mentions)](https://www.g2.com/products/expel/reviews?filters%5Bsentiment_snippet%5D=1598438&qs=pros-and-cons#reviews) Users find Expel to be **expensive** when needing to customize reports, which hampers efficiency and decision-making. [(2 mentions)](https://www.g2.com/products/expel/reviews?filters%5Bsentiment_snippet%5D=1597319&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Expel ##### 1. Ease of Use Users value the **ease of use** of Expel, appreciating its effortless navigation and prompt customer support. [ See 9 mentions ](https://www.g2.com/products/expel/reviews?filters%5Bsentiment_snippet%5D=1598048&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "High-Fidelity MDR with Transparent Workflows That Saves Us Dozens of Hours" What do you like about Expel? Expel has delivered the most value for us through its combination of high-fidelity detection, transparent investigation workflows, and a truly collabo ![Jerry J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jerry J.") JJ Jerry J. Enterprise (\> 1000 emp.) 5.0/5 "Expel allows me to sleep at night!" What do you like about Expel? We have had a great relationship with Expel since around October 2023. They filter out stuff that is safe or expected. Expel's admin site is Workbench ##### 2. Easy Integrations Users appreciate the **easy integrations** of Expel, enhancing connectivity within their security ecosystem seamlessly. [ See 5 mentions ](https://www.g2.com/products/expel/reviews?filters%5Bsentiment_snippet%5D=1597546&qs=pros-and-cons#reviews) See Related User Reviews ![Jerry J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jerry J.") JJ Jerry J. Enterprise (\> 1000 emp.) 5.0/5 "Expel allows me to sleep at night!" What do you like about Expel? We have had a great relationship with Expel since around October 2023. They filter out stuff that is safe or expected. Expel's admin site is Workbench ![Manish D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manish D.") MD Manish D. Enterprise (\> 1000 emp.) 4.5/5 "Seamless Monitoring, Proactive Support" What do you like about Expel? I love Expel for its excellent Detection and Response capabilities and the ease of device integration, which provides a single pane view. The SOC moni ##### 3. Security Users appreciate the **quick threat detection and comprehensive coverage** provided by Expel, enhancing their security operations effortlessly. [ See 5 mentions ](https://www.g2.com/products/expel/reviews?filters%5Bsentiment_snippet%5D=1598355&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "High-Fidelity MDR with Transparent Workflows That Saves Us Dozens of Hours" What do you like about Expel? Expel has delivered the most value for us through its combination of high-fidelity detection, transparent investigation workflows, and a truly collabo ![Tim R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tim R.") TR Tim R. Mid-Market (51-1000 emp.) 5.0/5 "Delivers truly seamless detection and response experiences across the environment." What do you like about Expel? Their team provides comprehensive coverage across our environment, ensuring threats are identified and contained quickly without adding friction to da ##### 4. Threat Detection Users commend Expel for its **rapid threat detection** and seamless integration, enhancing overall security and operational efficiency. [ See 5 mentions ](https://www.g2.com/products/expel/reviews?filters%5Bsentiment_snippet%5D=1598678&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "High-Fidelity MDR with Transparent Workflows That Saves Us Dozens of Hours" What do you like about Expel? Expel has delivered the most value for us through its combination of high-fidelity detection, transparent investigation workflows, and a truly collabo ![Manish D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manish D.") MD Manish D. Enterprise (\> 1000 emp.) 4.5/5 "Seamless Monitoring, Proactive Support" What do you like about Expel? I love Expel for its excellent Detection and Response capabilities and the ease of device integration, which provides a single pane view. The SOC moni ##### 5. Customer Support Users commend the **prompt and knowledgeable customer support** from Expel, ensuring a smooth and effective experience. [ See 4 mentions ](https://www.g2.com/products/expel/reviews?filters%5Bsentiment_snippet%5D=1598068&qs=pros-and-cons#reviews) See Related User Reviews RJ RHYS J. Enterprise (\> 1000 emp.) 5.0/5 "Great response time from analysts" What do you like about Expel? Expel analysts are very prompt in response. Whenever I have a query, I always say @Ruxie and the analysts provide accurate information. 24/7 coverage ![James M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James M.") JM James M. Mid-Market (51-1000 emp.) 5.0/5 "Leaps and bounds better than competitors" What do you like about Expel? We’ve had a fantastic experience with Expel, and it has become an invaluable part of our security operations. From the start, the onboarding process w ### 5 Cons or Disadvantages of Expel ##### 1. Limited Customization Users highlight the **limited customization options** in Expel, affecting alert prioritization and report specificity. [ See 4 mentions ](https://www.g2.com/products/expel/reviews?filters%5Bsentiment_snippet%5D=1598376&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "High-Fidelity MDR with Transparent Workflows That Saves Us Dozens of Hours" What do you dislike about Expel? While Expel delivers strong detection and response capabilities, there are a few areas where the experience could be improved. One challenge is the de ![Manish D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manish D.") MD Manish D. Enterprise (\> 1000 emp.) 4.5/5 "Seamless Monitoring, Proactive Support" What do you dislike about Expel? The only thing to call out would be lack of a client-specific use case library. The detections are global, and we can't make changes specific to our i ##### 2. Communication Issues Users experience **communication issues** with Expel, desiring quicker responses and clearer escalation procedures for incidents. [ See 3 mentions ](https://www.g2.com/products/expel/reviews?filters%5Bsentiment_snippet%5D=1597864&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Seamless Integrations and Intuitive Interface Streamline Security Operations" What do you dislike about Expel? I wish Expel offered a mobile app for easier visibility when I’m away from my workstation. I’d like to see more timely and effective responses from th ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Thorough Incident Analysis and Insightful SOC Team" What do you dislike about Expel? Their onboarding process was not super smooth as they will let you follow their instructions to connect everything. They have great documentation but ##### 3. Inefficient Alert System Users find the **inefficient alert system** limits customization, making it hard to prioritize critical notifications effectively. [ See 3 mentions ](https://www.g2.com/products/expel/reviews?filters%5Bsentiment_snippet%5D=1597521&qs=pros-and-cons#reviews) See Related User Reviews ![Manish D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manish D.") MD Manish D. Enterprise (\> 1000 emp.) 4.5/5 "Seamless Monitoring, Proactive Support" What do you dislike about Expel? The only thing to call out would be lack of a client-specific use case library. The detections are global, and we can't make changes specific to our i ![Jerry S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jerry S.") JS Jerry S. Enterprise (\> 1000 emp.) 4.5/5 "Professional and efficient." What do you dislike about Expel? There isn't much I don't like. Maybe a couple alerts I think they should have acted on. ##### 4. Limited Integration Users find the **limited integration** across tools hampers efficiency and requires switching back to vendor consoles for validation. [ See 3 mentions ](https://www.g2.com/products/expel/reviews?filters%5Bsentiment_snippet%5D=1598438&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "High-Fidelity MDR with Transparent Workflows That Saves Us Dozens of Hours" What do you dislike about Expel? While Expel delivers strong detection and response capabilities, there are a few areas where the experience could be improved. One challenge is the de ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Seamless Integrations and Intuitive Interface Streamline Security Operations" What do you dislike about Expel? I wish Expel offered a mobile app for easier visibility when I’m away from my workstation. I’d like to see more timely and effective responses from th ##### 5. Expensive Users find Expel to be **expensive** when needing to customize reports, which hampers efficiency and decision-making. [ See 2 mentions ](https://www.g2.com/products/expel/reviews?filters%5Bsentiment_snippet%5D=1597319&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Experiences with Expel" What do you dislike about Expel? There are times when I receieve alerts where I have provided instructions that someone will be working in another country and so suppress those alerts HC Helmi C. Small-Business (50 or fewer emp.) 4.5/5 "Keeps cybersecurity management streamlined and efficient" What do you dislike about Expel? What I’ve seen as a drawback with Expel is that the way it reports could be more customizable. The default reports cover the basics, but options are f ![Verified User in Airlines/Aviation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Airlines/Aviation") EA Verified User in Airlines/Aviation Enterprise (\> 1000 emp.) 1/31/2024 "Expel helps free up resources" 5/5 What do you like best about Expel? We have a relatively small security team and Expel helps up focus on the items we need to address while also freeing up time to focus on other areas that need addressed. Implementation was quick and straight forward. Review collected by and hosted on G2.com. What do you dislike about Expel? I've never really experienced an area where I've had any issues that weren't resolved quickly. There isn't much to dislike about their product. Review collected by and hosted on G2.com. What problems is Expel solving and how is that benefiting you? Lack of sufficient people power is the biggest. We don't have to worry about staffing a SOC and providing the specific training required. Expel has taken that burden off of us so we can focus on the more advanced items. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer Networking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Networking") AC Verified User in Computer Networking Mid-Market (51-1000 emp.) 5/8/2024 "Good detection capabilities and great support" 5/5 What do you like best about Expel? The platform is intuitive and very easy to use. Expel helps keep en eye on all of our alerts 24/7 to enhance the coverage of our internal staff and ensures that we never miss anything important. Review collected by and hosted on G2.com. What do you dislike about Expel? Currently it does not support our IdP which limits the visibility into much of our user authentication. They will be adding support this year hopefully which will close that gap. Review collected by and hosted on G2.com. What problems is Expel solving and how is that benefiting you? Expel is solving the problem of providing continuous coverage to monitor security alerts from our security stack. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Small-Business (50 or fewer emp.) 5/6/2024 "Expel review" 4/5 What do you like best about Expel? Slack implementation and news with MDR. Great customer service Review collected by and hosted on G2.com. What do you dislike about Expel? Not much downside, I have least experience within our team Review collected by and hosted on G2.com. What problems is Expel solving and how is that benefiting you? All endpoint devices are covered and made sure they are not being attacked. One of our end points had a malicious software installed and was alerted quickly. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") AC Verified User in Computer & Network Security Small-Business (50 or fewer emp.) 5/6/2024 "Great Partner" 5/5 What do you like best about Expel? The onboarding experience was quick and simple Review collected by and hosted on G2.com. What do you dislike about Expel? So far we've found no downside to using expel Review collected by and hosted on G2.com. What problems is Expel solving and how is that benefiting you? Expel is augmenting our small team. We don't have the bandwidth to follow up on security alerts and they are helping us respond to what we need to. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Mid-Market (51-1000 emp.) 5/7/2024 "Pleased Expel customer" 4.5/5 What do you like best about Expel? Implementation is almost trivial Required permissions for integration make sense, not overprovisioned Response to security concerns has been by-the-book excellent Review collected by and hosted on G2.com. What do you dislike about Expel? Some documentation is out of date due to upgrades, but improving. Review collected by and hosted on G2.com. What problems is Expel solving and how is that benefiting you? We have a small team and can't respond to incidents 24/7 Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") EH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 5/7/2024 "Our entire interaction with Expal has been well above par." 5/5 What do you like best about Expel? The team is very responsive and great! We work together to find solutions to any issues between our organization and the Expel team. Review collected by and hosted on G2.com. What do you dislike about Expel? We lack some integrations due to cost. We need to work with our team to find the right level of integrations and cost to maximize our instance Review collected by and hosted on G2.com. What problems is Expel solving and how is that benefiting you? I have a small team of only 2 full time cyber engineers. Expel gives us 24x7 protection and helps us to sleep better at night. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Jonathan W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonathan W.") JW Jonathan W. Cyber Warfare Operations Officer Small-Business (50 or fewer emp.) 1/24/2024 "Best MDR" 5/5 What do you like best about Expel? Expel is always looking to do better and be better, so we provided feedback through normal channels and while I was a member of their Customer Advisory Board and they made a ton of improvements and changes to an already excellent platform to make it even better. Review collected by and hosted on G2.com. What do you dislike about Expel? They don't cover all of the tech equally. They have some integrations and detections but naturally they can't do it all. Review collected by and hosted on G2.com. What problems is Expel solving and how is that benefiting you? They were an extension of my team and helped us scale while still providing security. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") AM Verified User in Manufacturing Enterprise (\> 1000 emp.) 5/2/2024 "Great company to partner with for your SOC MDR needs." 5/5 What do you like best about Expel? I like that Expel integrates with my tech stack and also allows me to automate remediation actions and responses. It frees up my team so we can work on improving our security program. Review collected by and hosted on G2.com. What do you dislike about Expel? I wish Expel had the ability for me to create and schedule custom reports. Review collected by and hosted on G2.com. What problems is Expel solving and how is that benefiting you? Expel takes care of our L1 triage and automated remediations as well as after hours "eyes on glass" and alerting. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") UH Verified User in Hospitality Enterprise (\> 1000 emp.) 5/2/2024 "Expel has been great with alerting us in a timely manner." 5/5 What do you like best about Expel? Expel has alerted us of threats in a timely manner. They have also been very easy and pleasant to work with. Review collected by and hosted on G2.com. What do you dislike about Expel? It can sometimes take longer than we would like for their engineers to look into our inquiries, but this hasn't been a big issue. Review collected by and hosted on G2.com. What problems is Expel solving and how is that benefiting you? Expel allows us to bring our monitoring and detection into one dashboard that easy to learn and work with. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") AH Verified User in Hospitality Enterprise (\> 1000 emp.) 1/24/2024 "Easy onboarding with top notch MDR capabilities." 5/5 What do you like best about Expel? We have been oboardered for only a few months now. API integrations are easy to setup by following knowledge base articles. The users interface (dashboard) provides an so much detail into alerts and investigations. The SOC anaylst have been a pleasure to work with and very knowledgable. Review collected by and hosted on G2.com. What do you dislike about Expel? Integrations are limited to more popular security tools. Review collected by and hosted on G2.com. What problems is Expel solving and how is that benefiting you? We needed 24/7 SOC that we did not have in house. Review collected by and hosted on G2.com. 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