--- title: Expel Reviews meta\_title: 'Expel Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 74 reviews by the users' company size, role or industry to find out how Expel works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 74 scale: '5' date\_modified: '2026-08-07' parent\_category: name: System Security url: https://www.g2.com/categories/system-security --- ### Expel Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** of Expel, appreciating its effortless navigation and prompt customer support. [(9 mentions)](https://www.g2.com/products/expel/reviews?filters%5Bsentiment_snippet%5D=1598048&qs=pros-and-cons#reviews) Users appreciate the **easy integrations** of Expel, enhancing connectivity within their security ecosystem seamlessly. [(5 mentions)](https://www.g2.com/products/expel/reviews?filters%5Bsentiment_snippet%5D=1597546&qs=pros-and-cons#reviews) Users appreciate the **quick threat detection and comprehensive coverage** provided by Expel, enhancing their security operations effortlessly. [(5 mentions)](https://www.g2.com/products/expel/reviews?filters%5Bsentiment_snippet%5D=1598355&qs=pros-and-cons#reviews) Users commend Expel for its **rapid threat detection** and seamless integration, enhancing overall security and operational efficiency. [(5 mentions)](https://www.g2.com/products/expel/reviews?filters%5Bsentiment_snippet%5D=1598678&qs=pros-and-cons#reviews) Users commend the **prompt and knowledgeable customer support** from Expel, ensuring a smooth and effective experience. [(4 mentions)](https://www.g2.com/products/expel/reviews?filters%5Bsentiment_snippet%5D=1598068&qs=pros-and-cons#reviews) Users highlight the **limited customization options** in Expel, affecting alert prioritization and report specificity. [(4 mentions)](https://www.g2.com/products/expel/reviews?filters%5Bsentiment_snippet%5D=1598376&qs=pros-and-cons#reviews) Users experience **communication issues** with Expel, desiring quicker responses and clearer escalation procedures for incidents. [(3 mentions)](https://www.g2.com/products/expel/reviews?filters%5Bsentiment_snippet%5D=1597864&qs=pros-and-cons#reviews) Users find the **inefficient alert system** limits customization, making it hard to prioritize critical notifications effectively. [(3 mentions)](https://www.g2.com/products/expel/reviews?filters%5Bsentiment_snippet%5D=1597521&qs=pros-and-cons#reviews) Users find the **limited integration** across tools hampers efficiency and requires switching back to vendor consoles for validation. [(3 mentions)](https://www.g2.com/products/expel/reviews?filters%5Bsentiment_snippet%5D=1598438&qs=pros-and-cons#reviews) Users find Expel to be **expensive** when needing to customize reports, which hampers efficiency and decision-making. [(2 mentions)](https://www.g2.com/products/expel/reviews?filters%5Bsentiment_snippet%5D=1597319&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Expel ##### 1. Ease of Use Users value the **ease of use** of Expel, appreciating its effortless navigation and prompt customer support. [ See 9 mentions ](https://www.g2.com/products/expel/reviews?filters%5Bsentiment_snippet%5D=1598048&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "High-Fidelity MDR with Transparent Workflows That Saves Us Dozens of Hours" What do you like about Expel? Expel has delivered the most value for us through its combination of high-fidelity detection, transparent investigation workflows, and a truly collabo ![Jerry J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jerry J.") JJ Jerry J. Enterprise (\> 1000 emp.) 5.0/5 "Expel allows me to sleep at night!" What do you like about Expel? We have had a great relationship with Expel since around October 2023. They filter out stuff that is safe or expected. Expel's admin site is Workbench ##### 2. Easy Integrations Users appreciate the **easy integrations** of Expel, enhancing connectivity within their security ecosystem seamlessly. [ See 5 mentions ](https://www.g2.com/products/expel/reviews?filters%5Bsentiment_snippet%5D=1597546&qs=pros-and-cons#reviews) See Related User Reviews ![Jerry J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jerry J.") JJ Jerry J. Enterprise (\> 1000 emp.) 5.0/5 "Expel allows me to sleep at night!" What do you like about Expel? We have had a great relationship with Expel since around October 2023. They filter out stuff that is safe or expected. Expel's admin site is Workbench ![Manish D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manish D.") MD Manish D. Enterprise (\> 1000 emp.) 4.5/5 "Seamless Monitoring, Proactive Support" What do you like about Expel? I love Expel for its excellent Detection and Response capabilities and the ease of device integration, which provides a single pane view. The SOC moni ##### 3. Security Users appreciate the **quick threat detection and comprehensive coverage** provided by Expel, enhancing their security operations effortlessly. [ See 5 mentions ](https://www.g2.com/products/expel/reviews?filters%5Bsentiment_snippet%5D=1598355&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "High-Fidelity MDR with Transparent Workflows That Saves Us Dozens of Hours" What do you like about Expel? Expel has delivered the most value for us through its combination of high-fidelity detection, transparent investigation workflows, and a truly collabo ![Tim R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tim R.") TR Tim R. Mid-Market (51-1000 emp.) 5.0/5 "Delivers truly seamless detection and response experiences across the environment." What do you like about Expel? Their team provides comprehensive coverage across our environment, ensuring threats are identified and contained quickly without adding friction to da ##### 4. Threat Detection Users commend Expel for its **rapid threat detection** and seamless integration, enhancing overall security and operational efficiency. [ See 5 mentions ](https://www.g2.com/products/expel/reviews?filters%5Bsentiment_snippet%5D=1598678&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "High-Fidelity MDR with Transparent Workflows That Saves Us Dozens of Hours" What do you like about Expel? Expel has delivered the most value for us through its combination of high-fidelity detection, transparent investigation workflows, and a truly collabo ![Manish D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manish D.") MD Manish D. Enterprise (\> 1000 emp.) 4.5/5 "Seamless Monitoring, Proactive Support" What do you like about Expel? I love Expel for its excellent Detection and Response capabilities and the ease of device integration, which provides a single pane view. The SOC moni ##### 5. Customer Support Users commend the **prompt and knowledgeable customer support** from Expel, ensuring a smooth and effective experience. [ See 4 mentions ](https://www.g2.com/products/expel/reviews?filters%5Bsentiment_snippet%5D=1598068&qs=pros-and-cons#reviews) See Related User Reviews RJ RHYS J. Enterprise (\> 1000 emp.) 5.0/5 "Great response time from analysts" What do you like about Expel? Expel analysts are very prompt in response. Whenever I have a query, I always say @Ruxie and the analysts provide accurate information. 24/7 coverage ![James M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James M.") JM James M. Mid-Market (51-1000 emp.) 5.0/5 "Leaps and bounds better than competitors" What do you like about Expel? We’ve had a fantastic experience with Expel, and it has become an invaluable part of our security operations. From the start, the onboarding process w ### 5 Cons or Disadvantages of Expel ##### 1. Limited Customization Users highlight the **limited customization options** in Expel, affecting alert prioritization and report specificity. [ See 4 mentions ](https://www.g2.com/products/expel/reviews?filters%5Bsentiment_snippet%5D=1598376&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "High-Fidelity MDR with Transparent Workflows That Saves Us Dozens of Hours" What do you dislike about Expel? While Expel delivers strong detection and response capabilities, there are a few areas where the experience could be improved. One challenge is the de ![Manish D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manish D.") MD Manish D. Enterprise (\> 1000 emp.) 4.5/5 "Seamless Monitoring, Proactive Support" What do you dislike about Expel? The only thing to call out would be lack of a client-specific use case library. The detections are global, and we can't make changes specific to our i ##### 2. Communication Issues Users experience **communication issues** with Expel, desiring quicker responses and clearer escalation procedures for incidents. [ See 3 mentions ](https://www.g2.com/products/expel/reviews?filters%5Bsentiment_snippet%5D=1597864&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Seamless Integrations and Intuitive Interface Streamline Security Operations" What do you dislike about Expel? I wish Expel offered a mobile app for easier visibility when I’m away from my workstation. I’d like to see more timely and effective responses from th ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Thorough Incident Analysis and Insightful SOC Team" What do you dislike about Expel? Their onboarding process was not super smooth as they will let you follow their instructions to connect everything. They have great documentation but ##### 3. Inefficient Alert System Users find the **inefficient alert system** limits customization, making it hard to prioritize critical notifications effectively. [ See 3 mentions ](https://www.g2.com/products/expel/reviews?filters%5Bsentiment_snippet%5D=1597521&qs=pros-and-cons#reviews) See Related User Reviews ![Manish D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manish D.") MD Manish D. Enterprise (\> 1000 emp.) 4.5/5 "Seamless Monitoring, Proactive Support" What do you dislike about Expel? The only thing to call out would be lack of a client-specific use case library. The detections are global, and we can't make changes specific to our i ![Jerry S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jerry S.") JS Jerry S. Enterprise (\> 1000 emp.) 4.5/5 "Professional and efficient." What do you dislike about Expel? There isn't much I don't like. Maybe a couple alerts I think they should have acted on. ##### 4. Limited Integration Users find the **limited integration** across tools hampers efficiency and requires switching back to vendor consoles for validation. [ See 3 mentions ](https://www.g2.com/products/expel/reviews?filters%5Bsentiment_snippet%5D=1598438&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "High-Fidelity MDR with Transparent Workflows That Saves Us Dozens of Hours" What do you dislike about Expel? While Expel delivers strong detection and response capabilities, there are a few areas where the experience could be improved. One challenge is the de ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Seamless Integrations and Intuitive Interface Streamline Security Operations" What do you dislike about Expel? I wish Expel offered a mobile app for easier visibility when I’m away from my workstation. I’d like to see more timely and effective responses from th ##### 5. Expensive Users find Expel to be **expensive** when needing to customize reports, which hampers efficiency and decision-making. [ See 2 mentions ](https://www.g2.com/products/expel/reviews?filters%5Bsentiment_snippet%5D=1597319&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Experiences with Expel" What do you dislike about Expel? There are times when I receieve alerts where I have provided instructions that someone will be working in another country and so suppress those alerts HC Helmi C. Small-Business (50 or fewer emp.) 4.5/5 "Keeps cybersecurity management streamlined and efficient" What do you dislike about Expel? What I’ve seen as a drawback with Expel is that the way it reports could be more customizable. The default reports cover the basics, but options are f ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") EC Verified User in Computer Software Mid-Market (51-1000 emp.) 2/3/2024 "No brainer! Best MDR vendor for keeping your company safe" 5/5 What do you like best about Expel? accurate and valid inquiries. It is exactly what you want from your security operations center... They tell us when we need to investigate without the busy work of tracking down a lot of false positives. Implementation is a breeze, and you really are up in running in hours! Our support team is fantastic, and we love the partnership. Being a CISO and having worked with most of the major MDRs in the past, Expel is my go-to partner to monitor, detect, and respond to bad actors. I sleep better at night knowing they are watching my organization. Review collected by and hosted on G2.com. What do you dislike about Expel? Expel is a vendor I would call anytime I have an organizational need for a world-class 24x7 MDR. If I had to provide one critic, they are not the cheapest option out there. However, it is true that you get what you pay for. Review collected by and hosted on G2.com. What problems is Expel solving and how is that benefiting you? Expel provides 24x7x365 security monitoring of our infrastructure. It would cost 7 figures to run our own Security Operations Center. Expel doe sit for a fraction of the cost. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 7/29/2024 "Great MDR partner to work with." 5/5 What do you like best about Expel? Expel allows me to sleep at night, and not be paged by low level alert, and focus on projects and detections that are more important. Review collected by and hosted on G2.com. What do you dislike about Expel? I wish there were more options for custom detection building. They can be a bit reliant on detections\alerts out of the box from vendors. Review collected by and hosted on G2.com. What problems is Expel solving and how is that benefiting you? Around the clock triaging, deduping, escalation of alerts from our security tools. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Matthew C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew C.") MC Matthew C. Vice President of IT and Cloud Operations Mid-Market (51-1000 emp.) 1/19/2024 "Expel gives me the peace of mind to sleep at night." 5/5 What do you like best about Expel? CyberSecurity defense is an ever changing landscape. I need a partner that allows me to use and apply 'best of breed' solutions integrated into the SOC and MDR solutions they provide. Expel provides that! Review collected by and hosted on G2.com. What do you dislike about Expel? I do not have any complaints about the Expel offering. A caveat: As with any highly customizable solution, a level of commitment is required from your internal team. You will not truly maximize the effectiveness of the solution in your organization without learning the solution and fully engaging in the custom configuration process. Review collected by and hosted on G2.com. What problems is Expel solving and how is that benefiting you? I need a cyber security partner providing 24X7 SOC and MDR services accross a complicated tech stack. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Joshua Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joshua Q.") JQ Joshua Q. Director of IT Mid-Market (51-1000 emp.) 5/8/2024 "Great product" 5/5 What do you like best about Expel? Their team is very helpful to setup our integrations and setup alerting and remediation policies Review collected by and hosted on G2.com. What do you dislike about Expel? Nothing stands out from my perspective. It is great. Review collected by and hosted on G2.com. What problems is Expel solving and how is that benefiting you? We have a small security team so using expel has allowed us to stay lean while still being able to react to threats Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") AC Verified User in Consumer Goods Enterprise (\> 1000 emp.) 1/9/2024 "With Expel "MDR" is no longer a swear word" 4.5/5 What do you like best about Expel? Expel offers an intuitive platform that includes integrations for most of the major security tools on the market. Those few technologies not supported out-of-the-box can still be integrated with custom detections (provided you are using a supported SIEM). With that said, the real gem of Expel is the people. Unlike some other MDR providers, Expel analysts are actual security practitioners, not people with vague understandings about IT that can read a script. Review collected by and hosted on G2.com. What do you dislike about Expel? There were a couple of technologies that Expel did not offer native support for out of the gate. With that said, the value of Expel is such that I changed one of my technologies to a different vendor so that we could integrate it with Expel. Review collected by and hosted on G2.com. What problems is Expel solving and how is that benefiting you? Expel is performing the inital triage to reduce the potential for alert fatigue and they help me sleep at night by providing 24x7x365 coverage. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite MB Marcus B. Enterprise (\> 1000 emp.) 2/1/2024 "Awesome Resource for our enviroment" 4.5/5 What do you like best about Expel? I like the growth and development of the product, the response time, interaction, and ability to resolve issues is excellent. Review collected by and hosted on G2.com. What do you dislike about Expel? Cost - it is a great product and you do get what you pay for, but the cost for non-profits is high. Review collected by and hosted on G2.com. What problems is Expel solving and how is that benefiting you? Bad actors never sleep, as a non-profit organization we can not staff our environment 24/7. The Expel monitoring, AI tools and analysis allow our small team to focus on other issues, while knowing there is an extra pair of eyes keeping our data safe. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite JK Jeremy K. Enterprise (\> 1000 emp.) 2/8/2024 "Expel simplifies security monitoring with extensive integrations and timely triage" 5/5 What do you like best about Expel? Expel allows our organization to focus on improving our security posture without worrying about triaging security alerts from numerous sources. They work with us for escalated investigations through remediation and closure. Our first stop in implmenting new infrastructure is to check interoperability with Expel. Review collected by and hosted on G2.com. What do you dislike about Expel? While Expel integrates well for ingestion and investigation, bidirectional support to update status at the source is limited. Review collected by and hosted on G2.com. What problems is Expel solving and how is that benefiting you? Expel frees up internal resources while ensuring that alerts are triaged and responded to. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") AF Verified User in Food & Beverages Enterprise (\> 1000 emp.) 1/24/2024 "Great Information and Investigations" 4/5 What do you like best about Expel? When Critical Alerts come through, their workbench provides excellent data in a relatively easy to use format. They integrate with most of the services we utilize, and have some very useful auto remediations. They help to filter out benign alerts from exhausting your team, and their use of AI & Automation means you have good info at your fingertips no matter the hour. Their Team is always available to answer any questions. Review collected by and hosted on G2.com. What do you dislike about Expel? The only downside we've experienced is the time it takes to tune the product to a point that you can have full confidence in it. Review collected by and hosted on G2.com. What problems is Expel solving and how is that benefiting you? Expel Predominantly Solves our Alert Exhaustion and after hours investigation, They also help provide excellent intel when we receive real threats. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Mid-Market (51-1000 emp.) 7/22/2024 "Expel is GREAT to work with!" 3.5/5 What do you like best about Expel? They are easy to work with, and their customer support makes implementation, integrations and troublshooting a breeze Review collected by and hosted on G2.com. What do you dislike about Expel? The alerts can be a little noisy at times. Review collected by and hosted on G2.com. What problems is Expel solving and how is that benefiting you? Level 1 SOC Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite VB Vince B. Mid-Market (51-1000 emp.) 1/24/2024 "Collaborative, Top Notch SOC" 5/5 What do you like best about Expel? The Expel team (from our amazing and responsive Account Manager to the super knowledgeable Technical team) are top notch. Onboarding was a very simple process. Once onboarded, the platform and SOC team have been extremely responsive and helpful in identifying and mitigating issues. We are overall very happy with Expel. Review collected by and hosted on G2.com. What do you dislike about Expel? I honestly cannot think of anything i dislike about Expel. Review collected by and hosted on G2.com. What problems is Expel solving and how is that benefiting you? Early detection and remediation of anomolous activity for cloud accounts, additional oversight over our EDR management. Review collected by and hosted on G2.com. 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