Essentials Reviews (42)

Reviews

Essentials Reviews (42)

4.0
42 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the software for its ease of use and ability to verify patient eligibility quickly across multiple insurance plans. Many appreciate the organized interface that simplifies claims management and reduces time spent on phone calls with insurers. However, some users note that the information can be inaccurate at times, which can lead to additional verification steps.
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Verified User in Medical Practice
UM
Verified User in Medical Practice
Mid-Market (51-1000 emp.)
"Quick insurance verification "
3/5
What do you like best about Essentials?

I like the fact that I can do a quick insurance verification without having the call a patients insurance company. Review collected by and hosted on G2.com.

What do you dislike about Essentials?

The one downside is that the information isn't always accurate. Review collected by and hosted on G2.com.

Verified User in Medical Practice
AM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"amazing"
5/5
What do you like best about Essentials?

my favorite thing is that i can look up many insurance plans without having to sit on hold with a insurance company, i can just get the information i need right off the site and there is so much to get the can help our practiced Review collected by and hosted on G2.com.

What do you dislike about Essentials?

sometimes it does not work or show the amount the patient has met, sometimes the wording is confusing Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"Fastest Insurance Verification"
5/5
What do you like best about Essentials?

I love using availity for quick accurate results. It’s a lot easier than calling each insurance company and dealing with that hassle of a time. Review collected by and hosted on G2.com.

What do you dislike about Essentials?

Sometimes it does not have all the info i’m needing. Review collected by and hosted on G2.com.

Brandon L.
BL
Brandon L.
clinical therapist
Small-Business (50 or fewer emp.)
"Great All payer billing software "
5/5
What do you like best about Essentials?

I like that I am able to bill multiple insurance companies through one program. This allows me to reduce the time spent on paperwork. Review collected by and hosted on G2.com.

What do you dislike about Essentials?

They do not have all insurance companies. They do provide alternatives though. Review collected by and hosted on G2.com.

Erika H.
EH
Erika H.
Business Development and Marketing Manager
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Business Development "
5/5
What do you like best about Essentials?

We are able to instantly verify patient insurance to qualify patients for our procedure. Review collected by and hosted on G2.com.

What do you dislike about Essentials?

There are times when the information is incorrect and we have to call to verify information. Review collected by and hosted on G2.com.

Angela S.
AS
Angela S.
Chiropractic Assistant
Small-Business (50 or fewer emp.)
"Very detailed website!"
4/5
What do you like best about Essentials?

I like how descriptive Availity is when looking up insurance verification. The site makes it easy to find claim statuses and benefits for patients easily instead of having to call in each time. I also enjoy the layout of the website because it is easy to maneuver around on. Review collected by and hosted on G2.com.

What do you dislike about Essentials?

I'm not sure if as a provider you decide what insurance companies are linked with the site, but I wish it offered more of the companies we use. The list that becomes available to choose from is limited and not with the most common insurance companies. Because the website is so detailed, at times, the information can seem chaotic and not well categorized. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Efficiency"
3.5/5
What do you like best about Essentials?

When working properly it is very thorough. Review collected by and hosted on G2.com.

What do you dislike about Essentials?

There are often long delays and errors. Many times the system is down. Review collected by and hosted on G2.com.

Caren J.
CJ
Caren J.
Public Health Officer
Mid-Market (51-1000 emp.)
"Best resource to review health insurance benefits."
5/5
What do you like best about Essentials?

Setting up new employees is very easy with access and to do a password reset. Review collected by and hosted on G2.com.

What do you dislike about Essentials?

There sometimes when the site is down although this problem doesn't not last long. Review collected by and hosted on G2.com.

Verified User in Human Resources
UH
Verified User in Human Resources
Small-Business (50 or fewer emp.)
"Insurance Information"
4.5/5
What do you like best about Essentials?

Availity is very useful in determining medical claim status and patient eligibility for many different insurance policies! Review collected by and hosted on G2.com.

What do you dislike about Essentials?

Not every insurance has the "appeal" feature to appeal or dispute denials online. Review collected by and hosted on G2.com.

MM
Marlynn M.
Office Manager
Small-Business (50 or fewer emp.)
"Must have for medical practices"
5/5
What do you like best about Essentials?

Availity is like one stop shopping for a medical practice. You can verify benefits for several patients at the same time, verify different plans, submit appeals, view and retrieve referrals and prior authorizations. I don't know how any practice could run without it. Review collected by and hosted on G2.com.

What do you dislike about Essentials?

The information is not always accurate. We need very specific information. Availity does not allow us to obtain benefits by CPT code and place of service, which is what would help us the most. Review collected by and hosted on G2.com.