# EqualWeb Reviews
**Vendor:** EqualWeb  
**Category:** [Digital Accessibility Platforms ](https://www.g2.com/categories/Digital-accessibility-platforms)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 43
## About EqualWeb
EqualWeb is a world leader and pioneer in web accessibility—with more than two decades of experience, working closely with the blind and disabled, we have gained the confidence and support of many global customers. Our artificial intelligence-powered accessibility widget combines manual adjustments, full customization, and testing—we conglomerate human knowledge and machine learning to provide the best of both worlds—experience and expertise.



## EqualWeb Pros & Cons
**What users like:**

- Users praise the **outstanding customer service** of EqualWeb, appreciating quick responses and useful accessibility advice. (1 reviews)
- Users value the **responsive customer service** of EqualWeb, which aids in effectively utilizing its accessibility features. (1 reviews)
- Users commend the **ongoing compliance with accessibility standards** , ensuring EqualWeb stays updated with the latest laws and guidelines. (1 reviews)
- Users rave about the **outstanding customer support** provided by EqualWeb, consistently receiving prompt and helpful assistance. (1 reviews)
- Users value the **regular technology updates** from EqualWeb, ensuring compliance with accessibility laws and features are current. (1 reviews)

## EqualWeb Reviews
  ### 1. Accessibility solutions offered by Equalweb have truly elevated the user experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Simon A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 13, 2024

**What do you like best about EqualWeb?**

The accessibility solutions offered by Equalweb have truly elevated the user experience for all individuals visiting our site. The implementation process was smooth, with the widget effortlessly blending into our website's design. The support and service from the Equalweb team surpassed our expectations. Their responsiveness to our queries and their comprehensive guidance made the entire experience highly commendable. In conclusion, I wholeheartedly endorse Equalweb to anyone seeking to improve their website's accessibility.

**What do you dislike about EqualWeb?**

I would appreciate the availability of additional instructional videos, although I did receive assistance from their excellent human support team.

**What problems is EqualWeb solving and how is that benefiting you?**

EqualWeb helps creaEqualWeb helps websites meet accessibility standards like WCAG, fostering inclusivity for users with disabilities. It ensures compliance with global web accessibility regulations, mitigating legal risks associated with non-compliance.te a more inclusive and accessible online environment, allowing a broader audience, including individuals with disabilities, to navigate and engage with content seamlessly.

  ### 2. Bad customer service and poor product UX

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Farming | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 12, 2023

**What do you like best about EqualWeb?**

I liked having accessibility features on my website. That's about it.

**What do you dislike about EqualWeb?**

First, for an accessibility product it’s ironic their own in-product experience is so bad. The UX/UI experience is one of the worst I’ve seen - effectively making it inaccessible. I could not figure out how to cancel my account. When I finally did, there was nothing that indicated I cancelled my account and wouldn’t continue to be charged. It’s difficult to find what you need in the product. Several times I’ve pressed the wrong buttons. The information is also wrong in the product. Mine says my license was cancelled in March of 2023, but I got charged anyway. That’s why I initially wrote in. 

Second, their customer service. Not only is it incredibly slow, but it’s bad. I got called the wrong name when asking for my money back and how to cancel. The instructions they sent me on how to cancel were just a link to an indemnification clause. 

Meanwhile I’m still getting charged because I cannot figure it out. Despite requesting them to cancel it they told me they can’t and only I can. Asking in writing to cancel is the equivalent of me cancelling. Yet I continued to get charged because I had to do some settings in my account that (as per what I said above) actually don’t indicate I am cancelling at all. 

Now they’re still refusing to refund me for months I was getting charged because they can’t turn off my account when I asked and needed help and couldn’t provide the correct help. 

At the end of my experience with support the rep bragged about their hundreds of thousands of customers and told me no one had ever complained about the UX and that
The UX is great. Bragging and dismissal of a valid user experience is really poor support.

**What problems is EqualWeb solving and how is that benefiting you?**

Making my website accessible to those experiencing disabilities.

  ### 3. EqualWeb: The Ultimate Solution for ADA Compliance on Your Website

**Rating:** 5.0/5.0 stars

**Reviewed by:** Richard H. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 19, 2023

**What do you like best about EqualWeb?**

EqualWeb is an outstanding ADA compliance platform for websites. It is user-friendly, efficient, and reliable. The platform is easy to use, and the customer service team is always available to assist with any questions or concerns. The platform provides a comprehensive set of tools to ensure that your website is fully compliant with the latest accessibility standards. The software scans your website and provides detailed reports on any issues that need to be addressed.

**What do you dislike about EqualWeb?**

I have been using the Equalweb platform for several months and I have not found anything about it that I dislike.

**What problems is EqualWeb solving and how is that benefiting you?**

EqualWeb is an ADA compliance platform for websites, it aims to help website owners ensure that their website is accessible to people with disabilities in compliance with the Americans with Disabilities Act (ADA) and Web Content Accessibility Guidelines (WCAG).

It solves the problem of non-compliant websites for people with disabilities by providing a set of tools that can scan the website and it provides detailed reports on any issues that need to be addressed. 

Additionally, it helps me to keep my websites compliant with the latest accessibility standards and regulations.

  ### 4. The Accessibility Widget that just works!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rihards S. | Managing Director, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 26, 2022

**What do you like best about EqualWeb?**

Its easy and configure and implement, and it has all of the features that the average person with accessibility needs requires. It has a pleasant interface that yet remains very accessible. I, however, like it most because it has a free tier where you could try it out, and if it covers your needs, leave it as is until you need to upgrade. I chatted with their lovely support agent, who also described why their product is suitable for governmental websites (which was the project I needed).

**What do you dislike about EqualWeb?**

At this time, there is genuinely nothing noteworthy that I would dislike perse. The product works and does it well, it has the features I and people using the tool need; all I can say is that they must keep it up!

**What problems is EqualWeb solving and how is that benefiting you?**

It helps my business make accessibility a breeze with their widget; the site immediately has some accessibility support. If you need concrete support for accessibility, they have a team which tests the site for accessibility and help you improve it. I don't have the knowledge or experience of the required accessibility tools, so it's difficult for me as a developer to assess where more work is needed. With someone with that knowledge and perhaps even experience, I know my projects will have the best accessibility.

  ### 5. Easy to use compliance tool for website accessibility

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark K. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 15, 2022

**What do you like best about EqualWeb?**

As a small business owner, where everything falls on my shoulders, it's terrific to use products that make my life easier and reduce my stress.

When I heard that my website needed to offer accessibility options for my visitors, I researched a few different options.  

Based on the robust features of EqualWeb, I decided to try them and see how they looked on my site and how easy it was to use.

The installation was a breeze.  I was prompted to customize each aspect of the program and, once completed, was given a snippet of code, which I passed to my website team.

They added the code, without issue, and I was up and running.

The result is pretty spectacular.  When you click on the tab, a large array of choices are offered the visitor to enable them to interact with my website, no matter what challenges they have.

I highly recommend EqualWeb to remove the burden of compliance, while adding a beautiful, full-featured addition to your website and business.

**What do you dislike about EqualWeb?**

Nothing, I wouldn't change a thing.  The program is complete and easy to install and use.

**What problems is EqualWeb solving and how is that benefiting you?**

They help me be compliant with the need to offer accessibility for impaired users who visit my website.  By implementing this service, I can focus on my business, rather than my website compliance with the government.

**Official Response from Yael Abbo:**

> Thank you Mark for the kind words. We are here for businesses like yours, removing compliance issues off your back with the most advanced and efficient technological solutions.

  ### 6. An easy-to-implement, comprehensive offering.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Daniel B. | Survey Programming Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 20, 2022

**What do you like best about EqualWeb?**

The ease of installing on a page or pages. Code placed on page and it just works.

**What do you dislike about EqualWeb?**

Some of the features take up a large amount of screen real-estate. Like the virtual keyboard. This is understandable, but is a slight issue nonetheless. In Market Research, we're always concerned that everyone can see everything on-screen that is necessary to answer a question or review a piece of stimulus.

**What problems is EqualWeb solving and how is that benefiting you?**

Some of our clients request what our accessibility compliance level is. Other than trying to always use the most basic HTML, we had none. So this provides much greater coverage than we had previously and we can confidently inform our clients that ask what our updated coverage or compliance is.

  ### 7. Great quality and easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andre A. | webmaster, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 06, 2022

**What do you like best about EqualWeb?**

We have not gotten any questions regarding accessibility after installing equal web. We love how easy it is to use for our customer base, which is usually women over 40.

**What do you dislike about EqualWeb?**

The only downside for us is the price. It's a fair overall price for its service, but for a new website like ours, it's hard to keep the expenses down as we get settled in. I'm sure it will be worth it in the long run as it makes it easier for some customers to browse our website. We have been using the free version, which has been great so far.

**What problems is EqualWeb solving and how is that benefiting you?**

In a world where shopping is done prominently online now, having Equalweb help with accessibility for people that need it is a massive help. We want to ensure we provide a great shopping experience for everyone on our website, and Equalweb helps us do that.

  ### 8. My Experience with Equalweb

**Rating:** 5.0/5.0 stars

**Reviewed by:** Connor U. | General Merchandise and Salesfloor Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2022

**What do you like best about EqualWeb?**

I like how Equal Web provides an easy way to ensure that my website is ADA-compliant. It has provided me with an easy-to-use plugin in WordPress, which has taken the guesswork out of setting up permissions.

**What do you dislike about EqualWeb?**

I did not have any specific issues regarding using its services as it provided an easy way to comply with legal services but the ui could be improved in certain places. It works great though for everything we need it to do.

**What problems is EqualWeb solving and how is that benefiting you?**

Equalweb has solved my ADA Compliance within my websites and the services I provide. It has allowed me to be more productive and spend less time on compliance problems.

  ### 9. Great tool and great partners

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rudy R. | eCommerce Director, Enterprise (> 1000 emp.)

**Reviewed Date:** December 19, 2022

**What do you like best about EqualWeb?**

Equalweeb has developed a great and easy tool; but they are also constantly helping companies when facing lawsuits, providing feedbacks and proof of accessibility.

**What do you dislike about EqualWeb?**

I don't t think it is really linked to Equalweb itself, but the laws are constantly changing and your website can't be 100% compliant, so you can still be taken to court even though you are compliant.

**What problems is EqualWeb solving and how is that benefiting you?**

Equalweb solves ADA compliance issue. They help merchants to get their website compliance thanks to the widget implemented on your website, so it comes accessible to all.

  ### 10. A beautifully designed piece of software with comprehensive accessibility functions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ben S. | Business owner - ecommerce store, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 06, 2022

**What do you like best about EqualWeb?**

The beautiful design and its ease of integration. I was surprised at how easy it was.

**What do you dislike about EqualWeb?**

I don't see any downside. Then again, I couldn't speak for people that actually depend on its use.

**What problems is EqualWeb solving and how is that benefiting you?**

The obvious is expanding my reach through its accessibility function for impaired customers shopping in my store. Secondly, it communicates inclusivity and ethics on my part towards potential customers who don't need it. In other words, it reflects that I care. Which, in turn, my image profits from.

  ### 11. The Best Website Accessibility Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Susan M D. | Marketing Consultant/Mentor to Emerging Entrepreneurs, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 29, 2022

**What do you like best about EqualWeb?**

The comprehensive guides and accessibility statement template offered by Equalweb make using the tool easy to use. The reports are very helpful, too.  I've tried others and Equalweb is the best.

**What do you dislike about EqualWeb?**

I haven't found any downsides to using the Equalweb website accessibility tool.

**What problems is EqualWeb solving and how is that benefiting you?**

Concern about making the website accessible to all is solved by using the Equalweb tool. Having an accessible website is in alignment with our values of inclusion and diversity.

  ### 12. A simple solution to make your website accessible to everyone.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hakim M. | Graphiste/chargé de marketing digital, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 29, 2022

**What do you like best about EqualWeb?**

Ease of use, an analyzer allows you to check the accessibility issues of your pages. Just add the domain name and EqualWeb does the work.

**What do you dislike about EqualWeb?**

I don't see any negative point to mention.

**What problems is EqualWeb solving and how is that benefiting you?**

EqualWeb audits my site and then offers me numerous tools to improve the accessibility of my site.

From font size to blocking screen flickers, including color adjustments.

The tool is comprehensive.

  ### 13. Great plugin for Wordpress Accessibility

**Rating:** 5.0/5.0 stars

**Reviewed by:** Diego A. | Web Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 07, 2022

**What do you like best about EqualWeb?**

The plugin is very ease to install and the use is very simple

**What do you dislike about EqualWeb?**

In one word: NOTHING! I will install this solution in all my websiter.

**What problems is EqualWeb solving and how is that benefiting you?**

The truth is that everything has been very easy to install and put to work. I didn't have to do anything technical. They have even called me on the phone to find out how it had gone!

  ### 14. Great idea, great execution!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Empathy M. | Digital producer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 06, 2022

**What do you like best about EqualWeb?**

Works across many devices and browsers, saves alot of time testing, means we can focus on accessibility in other areas

**What do you dislike about EqualWeb?**

Hmm, from a web officer perspective, nothing so far! We will be doing some surveys with different website users soon so will have more data then.

**What problems is EqualWeb solving and how is that benefiting you?**

Improving accessibility on a custom WordPress site without having to build again from scratch

  ### 15. Straightforward install and configuration of Equalweb tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 29, 2022

**What do you like best about EqualWeb?**

Straightforward install and configuration of Equalweb tool with our website (easy to set up and rollout). Support is always quick to respond to any issues and provide resolutions quickly. The admin dashboard gives a superb and detailed view.

**What do you dislike about EqualWeb?**

We are using the free version of the tool. Not sure we could afford the cost as a small organization. It's nice to have one accessibility code for multiple websites.

**What problems is EqualWeb solving and how is that benefiting you?**

We use EqualWeb to make our websites ADA and WCAG compliant and help our visually impaired users navigate the website easily. Our business performance increase.

  ### 16. A very useful, easy and important tool

**Rating:** 3.5/5.0 stars

**Reviewed by:** Chamsa A. | Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2022

**What do you like best about EqualWeb?**

Equalweb is very easy to set up and implement. The free version also offers good tools. It works well on the most essential sites

**What do you dislike about EqualWeb?**

Some of the functionalities don't adapt well with some websites, and the sales team can be somewhat aggressive in getting you to buy the premium version.

**What problems is EqualWeb solving and how is that benefiting you?**

Equalweb allows all visitors equal access to web resources and content.

  ### 17. The easiest and the best accessibility tool on the web

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2022

**What do you like best about EqualWeb?**

Equalweb accessibility tool Implementation takes 2 sec. It also has many features that will include all AA requirements, which will probably fit most of the websites. we tried many other options, especially the free once, but nothing to compare.

**What do you dislike about EqualWeb?**

There is nothing too exclusive that i don't like in Equalweb. However, if you wish to move from the free tier to the premium tier, the prices are too high for small companies and websites.

**What problems is EqualWeb solving and how is that benefiting you?**

Websites need at least AA support for accessibility users; Equalweb developed a very good tool for implementation that doesn't require the website developers to support accessibility by themselves.

**Official Response from Yael Abbo:**

> Glad to have you on board with us. If you wish to read more about conformance to WCAG 2.1 A/AA/AAA levels, be sure to visit our website.

  ### 18. A good accessibility solution

**Rating:** 3.0/5.0 stars

**Reviewed by:** Michele L. | Head Of Interactive, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 17, 2023

**What do you like best about EqualWeb?**

It's promising to help me with the accessibility of my websites. I gives me the tools to improve my skills and make my code better, it keeps me updated and is a good solution overall.

**What do you dislike about EqualWeb?**

There is nothing i dislike so far. Probably the price is a bit too high.

**What problems is EqualWeb solving and how is that benefiting you?**

Accessibility for websites and keeps me updated with new laws and trends.

  ### 19. Equalweb surpasses expectation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 30, 2022

**What do you like best about EqualWeb?**

Equalweb allowed us to gain AODA compliance, which was such an important factor on our website. Their help with the accessibility button and for help on general compliance was invaluable.

**What do you dislike about EqualWeb?**

I had a bit of trouble switching over from a previous version of the software, but the plug-in and support were very helpful to get things working.

**What problems is EqualWeb solving and how is that benefiting you?**

Accessibility is a significant factor IRL at our agency. Equalweb has also helped bring that to our website, making our communications better for the people we support and the community.

  ### 20. Extremely easy to setup on WordPress sites. Support is great.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Angelo Q. | Software Architect, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 21, 2022

**What do you like best about EqualWeb?**

It is very easy to set-up and use.
The follow up from Support is very fast.

**What do you dislike about EqualWeb?**

I would have preferred the first scan to happen without any contact with Support.

**What problems is EqualWeb solving and how is that benefiting you?**

We need to file a yearly report to national authorities about the accessibility status of our site.

  ### 21. Easily and fastly way to be accessible

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 07, 2022

**What do you like best about EqualWeb?**

The easy way to inject the plugin in your web and how it works without any problem

**What do you dislike about EqualWeb?**

more options in the plugin look & feel to adapt  it to the UX of the web page to feel that the plugin is part of it

**What problems is EqualWeb solving and how is that benefiting you?**

my portal has a lot of traffic from people with disability problems and now they can navigate through it perfectly

  ### 22. An exceptional solution to make the web the same for everyone

**Rating:** 5.0/5.0 stars

**Reviewed by:** Betto L. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about EqualWeb?**

Simple! You don't need to do anything other than paste a simple script into your site. He is able to modify the site without having to touch the code!

**What do you dislike about EqualWeb?**

What don't we like? For now there is nothing to find.

**What problems is EqualWeb solving and how is that benefiting you?**

It manages to make any of our sites completely accessible without having to touch a single line of code. Does it seem little to you?

  ### 23. Excellent app

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jassim M. | Startup founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 18, 2022

**What do you like best about EqualWeb?**

It offers choices to help the user with special needs to navigate through the website

**What do you dislike about EqualWeb?**

I can't find any back issues to dislike it or complain about  specific option.

**What problems is EqualWeb solving and how is that benefiting you?**

Theplugin provides a various solutions for any issue that might face any specific disability that a a user might be experiencing

  ### 24. Great plugin, easy to install and use, excellent and accessible customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** ענבל . | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 08, 2022

**What do you like best about EqualWeb?**

Easy to install and use give, provides an extensive solution to the problem of accessibility on websites

**What do you dislike about EqualWeb?**

I can't update the website directly from WordPress

**What problems is EqualWeb solving and how is that benefiting you?**

Allows to create accessible websites

**Official Response from Yael Abbo:**

> Thanks for the feedback Inbal. We support all CMSs and platforms and the implementation goes through our website in a simple and quick process. For any further assistance, you can reach us at support@equalweb.com.

  ### 25. Great solution which doesn't require any coding

**Rating:** 4.5/5.0 stars

**Reviewed by:** Victoria Y. | Web Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 07, 2022

**What do you like best about EqualWeb?**

The widget has a lot of features. The EqualWeb team is always available to help. Great service.

**What do you dislike about EqualWeb?**

The dashboard could have better UI/UX. It's hard to find and read the data.

**What problems is EqualWeb solving and how is that benefiting you?**

We were able to make our website more accessibility compliant with help of Equalweb. Their support is awesome.

  ### 26. Easy to implement, real people available

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Furniture | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2022

**What do you like best about EqualWeb?**

Answered quickly to our company needs, real people not bot behind customer service, open to find a solution that fit for our business (big dimension).

**What do you dislike about EqualWeb?**

Cannot mention anything I dislike so far.

**What problems is EqualWeb solving and how is that benefiting you?**

1_Grant accessibility for all our websites, providing automated updates and avoiding us to go in to much techincal needs.
2_Find a payment solution in line with our Company needs.

  ### 27. A great tool for helping with the accessibility of our website

**Rating:** 4.5/5.0 stars

**Reviewed by:** PAUL ANDRES G. | Designer, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 29, 2022

**What do you like best about EqualWeb?**

very good tools and setup for everyone

**What do you dislike about EqualWeb?**

at the moment I don't have anything I don't like

**What problems is EqualWeb solving and how is that benefiting you?**

Equalweb does not help to comply with national regulations, in addition to allowing the accessibility of our website.

  ### 28. Great partner for compliance!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2022

**What do you like best about EqualWeb?**

How easy it was to implement and how easy they make it to keep your site up to date.

**What do you dislike about EqualWeb?**

I have no real issues with EqualWeb, this is a difficult problem to manage as I don't have much ability to check the work that is done.  Luckily we have partners who can check and they have told us they did a great job.

**What problems is EqualWeb solving and how is that benefiting you?**

We have not had any complaints about accessibility since implementing EqualWeb.

**Official Response from Yael Abbo:**

> Thanks for the feedback and kind remarks. We appreciate it greatly and are glad to provide you with the best accessibility and compliance solutions.

  ### 29. It was easy to implement and looks great.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Building Materials | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 08, 2022

**What do you like best about EqualWeb?**

It is easy for the user to find and easy to use.

**What do you dislike about EqualWeb?**

I did not encounter any downsides to the user experience.

**What problems is EqualWeb solving and how is that benefiting you?**

Equalweb is providing an accessible solution to navigating our website for users that may have disabilities.

**Official Response from Yael Abbo:**

> Thank you for leaving a kind review. We are pleased that the accessibility experience was easy and seamless for you.

  ### 30. Okay, could have better support

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 13, 2022

**What do you like best about EqualWeb?**

Equalweb provided us with an accessibility widget. They helped with the installation and helped walked us through the process of getting everything installed. Our widget worked well.

**What do you dislike about EqualWeb?**

Although their accessibility widget will put you at a significantly higher compliance level than nothing at all, no accessibility AI-widget ALONE on the market will fully remediate a website and prevent lawsuits. We were also promised a free 1k page scan, but it took multiple emails to finally get it.

**Recommendations to others considering EqualWeb:**

If you are looking for a widget, it's great, if you are looking for full compliance, I recommend just getting a developer.

**What problems is EqualWeb solving and how is that benefiting you?**

Equalweb is helping to solve website accessibility and making sure my website is compliant with WCAG 2.1, ADA, Section 508, AODA, EN 301549 and IS 5568. They also make installation easy.

**Official Response from Yael Abbo:**

> Thank you very much for your feedback. You don’t need a developer for full compliance because EqualWeb is the only web accessibility vendor that fully complies with ADA standards and the latest WCAG guidelines. We do it faster and it is cost-effective. This we provide via our Managed compliance plan that integrates the automated solution and the scaled monitor solution supervised by our accessibility experts. For more details on this plan, please contact your account manager promptly.
 
Regarding your 1k-page scan, we apologize for any inconvenience. Our clients are able to conduct the scan themselves and receive an evaluation report within a few hours. Normally when the scan is requested via our support team it shouldn’t take more than 48 hours. Again, thanks for the feedback and we would be happy to further discuss the Managed plan with you.

  ### 31. Easy to use and quick

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2022

**What do you like best about EqualWeb?**

Simple to use and straightforward way of checking conformity

**What do you dislike about EqualWeb?**

Not sure we could afford the cost as a small organisation

**What problems is EqualWeb solving and how is that benefiting you?**

We needed to have all pdf docs compliant and equalled was a simple approach

  ### 32. Good program for the price

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 11, 2022

**What do you like best about EqualWeb?**

The software runs well on it's own with little to no maintenance.

**What do you dislike about EqualWeb?**

Lack of reporting and audits for proof of compliance.

**What problems is EqualWeb solving and how is that benefiting you?**

Ensuring website accessibility for all users.

**Official Response from Yael Abbo:**

> Your feedback is invaluable to us. We have several options for web accessibility auditing tools, with thorough and accurate evaluation reports that guide you on how to fix and/or maintain all accessibility issues. The reports also come with a compliance score which is very useful for internal and external purposes. We are also thrilled to mention that a new enhancement tool should be released to the public in the near future, which will be of immense value for accessibility validation. For more assistance on this topic and others, please contact us at info@equalweb.com.

  ### 33. Great accessibility solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kevin M. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2022

**What do you like best about EqualWeb?**

Very point-and-click software for making your websites accessible to all users. Some huge portion of users (10-20%) benefit from accessibility modifications, so we can really help our clients by enabling this!

**What do you dislike about EqualWeb?**

Nothing too much to dislike! The system is telling me to continue typing, so I will.

**What problems is EqualWeb solving and how is that benefiting you?**

We have added accessibility features to meet regulatory requirements and to provide a great user experience.

**Official Response from Yael Abbo:**

> Your feedback is greatly appreciated, Kevin, thanks. Indeed, some 20 percent of Americans are living with some type of disability and globally the number rises to 1 billion. Businesses with web accessibility enhancement tools are smart to cater to this large portion of the population, doing good and ensuring that no customer is left behind due to technological barriers.

Of course, the EqualWeb solution meets compliance requirements. We are glad to provide you with our services.

  ### 34. It works! We have thousands of activations across all the websites we use it on.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vincent Y. | Website Department Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 20, 2021

**What do you like best about EqualWeb?**

EqualWeb is easy to set up, and their support team is very responsive and helpful! I've enjoyed using them for the website design agency we run.

**What do you dislike about EqualWeb?**

There are a few minor bugs on their website admin inferface - for example I had a lot of trouble originally setting up 2FA. Also, I wish there was a way that updates to their product could just get automatically pushed out, instead of me needing to replace the generated embed code.

**Recommendations to others considering EqualWeb:**

Don't bother looking anywhere else, go with EqualWeb!

**What problems is EqualWeb solving and how is that benefiting you?**

We use EqualWeb to make our websites ADA and WCAG comliant. This not only helps visually impaired users navigate the sites we build, but also helps protect our customers from lawsuites.

  ### 35. Simple and effective tools for ADA compliant websites

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tom G. | Web Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 20, 2021

**What do you like best about EqualWeb?**

The product is an easy upsell for clients to add to their websites even if I am not the original builder or if I am not their hosting complany.  I enjoy the simple and intuitive setup for adding a new website. The process for adding the provided code to a website is relatively simple for a professional.  The dashboard is nice for a bird's eye view of your participating client sites.

**What do you dislike about EqualWeb?**

If you want the free version, there are a few too many steps to get there as there is the upsell.

**What problems is EqualWeb solving and how is that benefiting you?**

Basic ADA compliance tools that can be layered on top of my already ADA-compliant sites.

**Official Response from Yael Abbo:**

> Thank you so much for your kind feedback. We will be looking into some of your points of dislike to perfect our service.

  ### 36. Very likely to recommend this good software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nir A. | CIO, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 25, 2021

**What do you like best about EqualWeb?**

The fact I just needed to install the accessibility code once, then everything else is done by Equalweb

**What do you dislike about EqualWeb?**

That you cannot have one accessibility code for multiple website

**Recommendations to others considering EqualWeb:**

It's the people behind it that makes Equalweb so much better then others!

**What problems is EqualWeb solving and how is that benefiting you?**

Solving the problem of the accessibility law, I protected from lawsuits

  ### 37. Equal Web's product and service is fantastic!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Steve W. | Chief Technical Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 22, 2021

**What do you like best about EqualWeb?**

The product immediately provides unparalleled access for disabled users.

**What do you dislike about EqualWeb?**

There's not much to dislike, but it would be interesting if the widget could float and avoid overlaying content when scrolling.

**What problems is EqualWeb solving and how is that benefiting you?**

Access for disabled users and avoidance of lawsuits over ADA compliance of websites.

  ### 38. Perfect solution for making your website accessible with the WCAG 2.1 standars

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mount H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 09, 2020

**What do you like best about EqualWeb?**

it is very simple-you just need to add one link of code and that's it- they do the rest.
I like all the functionality and the design of the widget- it is very intuitive and they also helped me with a lawsuit i received.

**What do you dislike about EqualWeb?**

There is nothing to dislike- the solution is great!

**Recommendations to others considering EqualWeb:**

PERFECT SOLUTION FOR YOU!

**What problems is EqualWeb solving and how is that benefiting you?**

We made website fully compliant with all accessibilityregolations like ADA ,section 508, WCAG 2.1, AODA, EN 301549
And now it is also ADA compliance and also accessible for people witj disabilities

  ### 39. Equalweb - great product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Linoy R. | Technical Recruiter and head hunter, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 23, 2020

**What do you like best about EqualWeb?**

Excellent product, simple and solves the problem. The price is excellent. Very high level and excellent service. Always available for any question

**What do you dislike about EqualWeb?**

I have nothing bad to say right now........

**What problems is EqualWeb solving and how is that benefiting you?**

Accessibility issues and protection against suits

  ### 40. Thanks for an amazing product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 10, 2021

**What do you like best about EqualWeb?**

Equalweb solution is clean, simple and efficient. the product looks nice on your website and customizable and the service is excellent.

**What do you dislike about EqualWeb?**

everything is perfect. Equalweb solution is clean, simple and efficient. the product looks nice on your website and customizable and the service is excellent.

**What problems is EqualWeb solving and how is that benefiting you?**

Look of website and effective accessibility

  ### 41. The only company which offers a 100% compliant solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Niri L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 19, 2020

**What do you like best about EqualWeb?**

The support was great, they answer very fast and in a helpful manner, 
they truly understand accessibility.
Their widget has tons of features and allot of different languages to choose from,
Their premium solution is Manual + Automatic combining the best of 2 worlds, it took them them less then 30 days to make our site 100% compliant.
Definitely one of the best solutions for making your web site accessible to people with disabilities.

**What do you dislike about EqualWeb?**

Didn't find any thing which I didn't like.

**Recommendations to others considering EqualWeb:**

I recommend to first try out their widget and then contact them so they can answer  any question which you have.

**What problems is EqualWeb solving and how is that benefiting you?**

Saving us time and money by making our website 100% WCAG 2.1 AA+ compliant
Manual and combined AI  - offering the benefits from both worlds
They also have an online dashboard which lets you design your own widget and receive statistics
No change was made to our sites original design.

  ### 42. This Guys are great!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2020

**What do you like best about EqualWeb?**

I got great service and fast installation instruction. The Accessibility mission was done quickly.

**What do you dislike about EqualWeb?**

I don't know. we are implement it because we need - the law force us.

**What problems is EqualWeb solving and how is that benefiting you?**

The Accessibility law in my country make me implement the accessibility solution fast.

  ### 43. best solution i found

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 20, 2020

**What do you like best about EqualWeb?**

customer service is by far the best quality. besides that product works flawlessly

**What do you dislike about EqualWeb?**

a little bit complicated, but with supports help its so good

**What problems is EqualWeb solving and how is that benefiting you?**

complete ADA compliance for website accessibility


## EqualWeb Discussions
  - [What is Equalweb used for?](https://www.g2.com/discussions/what-is-equalweb-used-for)

- [View EqualWeb pricing details and edition comparison](https://www.g2.com/products/equalweb/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+19%3A22%3A58+-0500&secure%5Bsession_id%5D=ce7b2e94-c156-44fe-a5dc-7b35b9c823c1&secure%5Btoken%5D=3cc92e16532031b99e6587a6854879c0bda28e94db1164c7f299fd999a55031f&format=llm_user)

## EqualWeb Features
**Monitoring**
- Compliance Monitoring
- Real-Time Monitoring
- Dynamic Crawling
- Task Management

**Support**
- Recommendations
- Progress Tracking

**AI-Powered Detection & Analysis - AI Accessibility Tools**
- Dynamic Content Change Detection
- Context-Aware Accessibility Detection
- Computer Vision for UI Interpretation

**Reporting**
- Prioritization
- Site Comparison

**Reporting**
- Page Reports
- Broken Link Checker

**Automated Remediation & Optimization - AI Accessibility Tools**
- Keyboard Navigation Optimization
- AI-Based ARIA Role & Attribute Correction
- Automated Alt Text Generation

**Automation**
- Automated Testing
- Automated Scan

**Functionality**
- Individual Page Auditing
- Quality Assurance Dashboard
- Integration

**Continuous Monitoring & Compliance - AI Accessibility Tools**
- Regression Detection for Accessibility Issues
- Automated WCAG & ADA Compliance Alignment
- Continuous Accessibility Monitoring

**Functionality**
- Automated Regression Testing
- Customizable Testing Tools
- Multi-User Testing
- Filtering 
- Overlay Engine

**Generative AI**
- AI Text-to-Speech

**Integrations & Workflow Enablement - AI Accessibility Tools**
- CMS & Web Platform Integration

**Generative AI**
- AI Text-to-Speech

**Agentic AI - Digital Accessibility Tools**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance

**Agentic AI - Digital Accessibility Platforms**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance

## Top EqualWeb Alternatives
  - [accessiBe](https://www.g2.com/products/accessibe/reviews) - 4.7/5.0 (1,396 reviews)
  - [UserWay](https://www.g2.com/products/userway/reviews) - 4.8/5.0 (641 reviews)
  - [AudioEye](https://www.g2.com/products/audioeye/reviews) - 4.7/5.0 (230 reviews)

