Epic Reviews (938)

View 3 Video Reviews
Reviews

Epic Reviews (938)

View 3 Video Reviews
4.2
938 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the software for its ease of use and comprehensive patient management, which streamline workflows and enhance data access. Many appreciate the ability to integrate with other systems, improving continuity of care. However, a common limitation noted is the steep learning curve for new users, which can make initial training challenging.

Pros & Cons

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Xavier L.
XL
Xavier L.
Floor Support
Mid-Market (51-1000 emp.)
"A reliable platform for managing records, prescriptions and patient care"
3.5/5
What do you like best about Epic?

Using Epic, I was able to see all the information when it comes to patient records. It also provides good management of patient medications and prescriptions, and it gives me the opportunity to also verify insurance eligibility while scheduling.

All that I need is in EPIC, I can also see patient referral and faxed them using EPIC.

Another thing that I love is that EPIC is already with MyChart which has given me the opportunity by letting them know about it Review collected by and hosted on G2.com.

What do you dislike about Epic?

One thing I don’t really love is that, at times, the platform can feel a bit overwhelming for new users because there are so many features and navigation options.

EPIC is very good and reliable overall, but improving and simplifying certain workflows could make some tasks faster and easier for us.

Also, the price feels a little high. Review collected by and hosted on G2.com.

Chardae A.
CA
Chardae A.
Identity Access Management Admin
Information Technology and Services
Enterprise (> 1000 emp.)
"Epic Review"
4/5
What do you like best about Epic?

It’s user-friendly and admin-friendly once you get the hang of how to use it. From an IAM perspective the building of templates can be easy also - long as each department tells us whats needed. Review collected by and hosted on G2.com.

What do you dislike about Epic?

Depends upon the subscription/template you have been assigned, you may be missing some tabs or access such as log out button. Editing the blueprint can be very challenging if it's old or the user has multiple roles. Review collected by and hosted on G2.com.

Dr A.
DA
Dr A.
Assistant Consultant NICU
Enterprise (> 1000 emp.)
"Comprehensive EMR system with powerful integration but steep learning curve"
5/5
What do you like best about Epic?

Comprehensive patient record management across inpatient and outpatient settings.

Excellent interoperability with other systems, making care transitions smoother.

Strong decision-support tools that improve clinical accuracy.

Customizable dashboards and templates tailored for specialty needs.

Secure, reliable, and regulatory-compliant with frequent updates.

Patient portal (MyChart) enhances patient engagement and communication. Review collected by and hosted on G2.com.

What do you dislike about Epic?

User interface can be overwhelming and unintuitive, especially for new staff.

Requires extensive training before users feel comfortable.

System performance can slow during high-volume usage.

Customization is powerful but often requires IT intervention.

Cost of licensing and maintenance is high, especially for smaller organizations.

Alerts can be excessive, leading to “alert fatigue.” Review collected by and hosted on G2.com.

Mileydis A.
MA
Mileydis A.
Health Information Specialist
Small-Business (50 or fewer emp.)
"The Fastest, Most Straightforward Way to Obtain Medical Records!"
5/5
What do you like best about Epic?

Working for medical records is the best and fastest resource for obtaining medical records. It’s very effective and makes the process straightforward. Review collected by and hosted on G2.com.

What do you dislike about Epic?

Sometimes can't pick all records with a lot of media Review collected by and hosted on G2.com.

Fernando (Fendi) C.
FC
Fernando (Fendi) C.
Customer Service Representative
Mid-Market (51-1000 emp.)
"Review uchart and epic ride"
4.5/5
What do you like best about Epic?

At my previous employer we used u chart and in my current employer we use epic ride . Review collected by and hosted on G2.com.

What do you dislike about Epic?

Software is useful and resourceful and efficient . Review collected by and hosted on G2.com.

KH
Kevin H.
Director of Quality
Enterprise (> 1000 emp.)
"Intuitive and Powerful EMR That Delivers Exceptional Results"
5/5
What do you like best about Epic?

EPIC is probably the best EMR I have ever used. I worked with it for around three years and found it to be very intuitive, as well as a powerful solution that is friendly to both patients and nurses. Review collected by and hosted on G2.com.

What do you dislike about Epic?

I have no complaints about EPIC. I consider it to be an excellent product. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
CH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Best software ever. This is still the best software i have used. It’s so smart"
5/5
What do you like best about Epic?

This program is def top of the line in every way possible! Review collected by and hosted on G2.com.

What do you dislike about Epic?

A lot of classes/sims. It is very advanced so classes were necessary but ran into daily work time. Review collected by and hosted on G2.com.

John Dave P.
JP
John Dave P.
Utilization Review Analyst
Mid-Market (51-1000 emp.)
"EPIC SYSTEM REVIEW"
5/5
What do you like best about Epic?

Epic allows for complete documentation of a patient’s medical history, lab results, medications, procedures, and visit notes , all in one unified platform. With Epic's Care Everywhere feature, patient data can be securely exchanged with other healthcare providers who also use Epic or compatible systems, improving continuity of care. Review collected by and hosted on G2.com.

What do you dislike about Epic?

New users often find Epic complex at first. Initial training is essential, and it can take time to master the workflows. Review collected by and hosted on G2.com.

Frank  C.
FC
Frank C.
VP/CIO
Enterprise (> 1000 emp.)
"Best EHR available,"
4.5/5
What do you like best about Epic?

Comprehensive EHR and very easy to use and improves patient outcomes. Review collected by and hosted on G2.com.

What do you dislike about Epic?

There is nothing about the Epic EHR that we dislike.. Review collected by and hosted on G2.com.

SC
Scott C.
Process Improvement Manager
Enterprise (> 1000 emp.)
"Epic Review"
5/5
What do you like best about Epic?

It helps Improve patient care, streamline workflows, and enhance data access. I like the easy integration with other systems through its cloud-based architecture Review collected by and hosted on G2.com.

What do you dislike about Epic?

It doesn't have historical data to come up with trends. There is a steep learning curve to build some of the reports. Review collected by and hosted on G2.com.