Entuity Reviews & Product Details

Imagine never having to worry about your IT infrastructure again. Entuity Software offers a comprehensive platform that provides real-time visibility and actionable insights into every aspect of your on-prem, cloud and hybrid infrastructures in real-time. With its intuitive interface and advanced analytics capabilities, Entuity enables organizations to proactively monitor and optimize network performance, enhance security measures, and maximize resource efficiency. Ideal for enterprises seeking to streamline operations and ensure seamless connectivity, Entuity Software stands out for its ability to deliver comprehensive network visibility and management solutions that empower IT teams to drive business success.

Seller

Park Place Technologies

Discussions

Entuity Community

Languages Supported

Danish, English, French, Japanese, Dutch, Portuguese, Spanish

Solution Type

All-in-One

Overview by

Ryan Platten (Product Marketing Manager | Managed Services & Monitoring Software)

Used by Tait Communications and 3 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

View More Pricing Information

Entuity Integrations

(4)

Verified by Entuity

G2 reviews are authentic and verified.

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Verified User in Telecommunications

Enterprise (> 1000 emp.)

4/28/2026

"Intelligent, Scalable Monitoring That Boosts Network Reliability"

4/5

What do you like best about Entuity?

It enhances network reliability and operational efficiency through intelligent, scalable monitoring, reducing the need for manual configuration while still providing accurate, near-real-time insights. Review collected by and hosted on G2.com.

What do you dislike about Entuity?

Looking forward to enhanced support for configuration management features, along with improved multi‑customer support and increased maximum device scalability. Review collected by and hosted on G2.com.

What problems is Entuity solving and how is that benefiting you?

Entuity tackles the challenge of limited visibility and the manual effort involved in managing complex network environments by offering automated discovery, SNMP‑based monitoring, and real‑time performance insights. It supports proactive detection of faults, capacity constraints, and performance degradation across network devices and interfaces. This, in turn, improves operational efficiency, helps reduce downtime, and speeds up root‑cause analysis. Overall, network teams gain greater stability and scalability, along with more confidence in meeting service expectations. Review collected by and hosted on G2.com.

Response from John Reagan of Entuity

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It's great to hear that Entuity is helping to address the challenges of limited visibility and manual effort in managing complex network environments. We're committed to providing automated discovery, SNMP-based monitoring, and real-time performance insights to improve operational efficiency and reduce downtime.

Verified User in Telecommunications

Enterprise (> 1000 emp.)

10/8/2026

"End-to-End Network Visibility in a Single Platform"

5/5

What do you like best about Entuity?

Ability to provide end to end network visibility through a single platform Review collected by and hosted on G2.com.

What do you dislike about Entuity?

Can be quite complex to configure, customise and maintain, particularly in large enterprise environments. Review collected by and hosted on G2.com.

Response from Gwendolyn Mangan of Entuity

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Thanks for your thoughtful review. It’s great to hear that Entuity’s unified network visibility is supporting more efficient operations across your complex environment. We also appreciate your candid comments about the effort involved in configuration, customization, and ongoing maintenance. We recommend checking out our support website (https://support.entuity.com/hc/en-us) for helpful articles to assist with configuring and customizing your Entuity environment. You can reach out to us directly by opening a support ticket on the support website.

Gastón Matías A.

Monitoring & Observability

Mid-Market (51-1000 emp.)

4/22/2026

"Easy-to-Use All-in-One Reporting with Clear Dashboards and Metrics"

4.5/5

What do you like best about Entuity?

It’s an all-in-one tool with reports, dashboards, and summary metrics. It’s easy to use and makes it simple to get a clear overview. Review collected by and hosted on G2.com.

What do you dislike about Entuity?

In some ocassion the information in "how to apply" some configuration is not easy to see in the website. We need more information for "how to" or video tutorial. Review collected by and hosted on G2.com.

Response from John Reagan of Entuity

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Thanks for the review, Gaston! We're glad to hear that you find Entuity's all-in-one reporting, dashboards, and summary metrics easy to use and beneficial for gaining visibility into your organization.

Manuel Jesús G.

Senior IT Architect and Project Manager

Mid-Market (51-1000 emp.)

4/23/2026

"Versatile, Feature-Rich Network Device Monitoring"

5/5

What do you like best about Entuity?

its great versatility and functionality when it comes to monitoring networking devices Review collected by and hosted on G2.com.

What do you dislike about Entuity?

Price and the fact that it doesn't yet integrate with the Oracle cloud. It needs the Dev Team to develop a search menu to filter by Dashboards. Review collected by and hosted on G2.com.

Response from John Reagan of Entuity

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Thank you for your feedback, Manuel. We're glad to hear that you are happy with the monitoring experience provided by Entuity.

Verified User in Telecommunications

Enterprise (> 1000 emp.)

4/24/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"Strong Network Monitoring, But Configuration Management Still Needs More Features"

2.5/5

What do you like best about Entuity?

A solid tool for discovering devices and monitoring network devices. Review collected by and hosted on G2.com.

What do you dislike about Entuity?

I’m currently exploring this tool for configuration management. While it does support configuration management, there are still many features that need to be incorporated so users can make broader use of the tool.

Would like to high light the drawback of using Active Active setup for config management.

Device onboarding capacity to be scaled from 1000 per server

Concurrent session count to be scaled Review collected by and hosted on G2.com.

SHASHIKANT T.

Deputy Manager | Service Delivery

Aviation & Aerospace

Mid-Market (51-1000 emp.)

Originally submitted 5/22/2025

"User friendly tool I used so far"

5/5

What do you like best about Entuity?

The layout and ease of access administrative modules Review collected by and hosted on G2.com.

What do you dislike about Entuity?

Switch configuration and port mangement features could be a bit better Review collected by and hosted on G2.com.

Hassen B.

IT Systems Administrator

Mid-Market (51-1000 emp.)

5/17/2026

"Clear, Helpful Network Monitoring and Location Diagrams"

4/5

What do you like best about Entuity?

The network monitoring and location diagrams are clear and helpful. Review collected by and hosted on G2.com.

What do you dislike about Entuity?

It needs a bit more simplicity to make it easier to use. Review collected by and hosted on G2.com.

Manav A.

OMNET Design Engineer Professional

Enterprise (> 1000 emp.)

4/28/2026

"Multi-Vendor Support with Added Telemetry Polling"

4/5

What do you like best about Entuity?

It supports multiple vendors and now also includes support for polling telemetry data. Review collected by and hosted on G2.com.

What do you dislike about Entuity?

As BT hosts more than 50k devices, managing servers and handling upgrades becomes difficult, since a single poller can support only 1k devices. Review collected by and hosted on G2.com.

Response from John Reagan of Entuity

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Thanks for taking the time to review Entuity, Manav. Glad to hear that our new telemetry feature is working well for you. We understand the challenges of managing a large number of devices and are continuously working on enhancing our scalability to better accommodate the needs of customers with extensive device counts.

Sean O.

Senior Manager of Global Platform Engineering for Monitoring

Enterprise (> 1000 emp.)

Originally submitted 8/28/2020

"Solid product backed by a very engaged company that wants our input and takes actions on it"

5/5

What do you like best about Entuity?

The deployment of ENA has allowed us to retire multiple other products and reduce the number of management IPs we have to configure in SNMP from 7-9 down to just two. Since that initial deployment, we have expanded its use globally, allowing us to retire an additional 7 tools. Possibly more than the technical side, the relationship we have been able to build with the owners, Park Place, and the level of access to development and their senior leadership team means that we continue to get to steer direction on new features in the product to make sure it fits our needs as a service provider. I believe this is the best partnership we have had with any vendor in our history. Review collected by and hosted on G2.com.

What do you dislike about Entuity?

The biggest challenge is lack of name recognition as we leverage ENA as part of the services that we provide to our client base. From targeted marketing or more highly visible partnerships, the Entuity name needs more recognition in the IT Network world. They were purchased by Park Place a few years ago which has helped in some areas but not in the area of name recognition in the monitoring space. One other area of concern, which is likely true with many vendors, but something we didn't used to see with the Entuity folks is they tend to defer instead of just coming out and saying 'no' to some questions. If we are asking for them to support something new that doesn't make sense to them we would appreciate a more open and honest answer. I recently met with their executive team and got those answers that their engineers will no longer provide. Review collected by and hosted on G2.com.

Recommendations to others considering Entuity:

Do a trial and work with the sales engineers. As a hosting company, we have a very large and complex network and produce situations that they could not handle. The sales engineers immediately took those to development and in roughly one week we had a custom hot-fix that addressed all of our concerns. And to our delight, all of those changes were included in the GA product release to the public. Review collected by and hosted on G2.com.

What problems is Entuity solving and how is that benefiting you?

The biggest has been tool consolidation. When we are supporting a client that is having a performance problem, the ability to go to a single console to see all the network views that we care about (instead of half a dozen different products) goes a long way to reduce the time to resolution. Then on top of that are all the event management rules we can leverage to control unwanted noise and out of the box integration to our preferred enterprise management tool, BMC TrueSight. Another major gap that we have used Entuity to fill is to have regular backups of network equipment configurations across many brands. There are still some gaps but it is narrowing. Review collected by and hosted on G2.com.

Rishabh T.

Software Engineer I

Enterprise (> 1000 emp.)

9/9/2025

"Is Entuity really worth it? A Hands-On Review"

4.5/5

What do you like best about Entuity?

user interface if Entuity is its best asset which is very simple and easy to use. also event management and geographical google API are best feature overall. Review collected by and hosted on G2.com.

What do you dislike about Entuity?

entuity API are not that developer friendly , which makes integration awkward sometime. also sometime scripts is confusing sometime making interface lacking clarity. Review collected by and hosted on G2.com.