Ennuvia Reviews & Product Details

Product description: Ennuvia is an AI voice agent platform for businesses and the partners who serve them. Agents answer inbound calls, make outbound calls, resolve customer questions, take bookings and requests, and leave every case summarized and ready to act on. One agent covers every channel. The same agent, with the same knowledge and conversation history, works over the phone (an extension on any PBX or a direct SIP number, with DTMF, voicemail detection and call transfer), through a website widget you add with two lines of code (voice, chat, camera and screen sharing), and on WhatsApp, Messenger, Instagram and Telegram. A caller can move from a phone call to WhatsApp mid-conversation without repeating anything. Key features Build copilot: create a working agent in about a minute, or start from your website and let Ennuvia build an agent that already knows your business. Technology independence: choose any LLM and voice, and switch whenever you want. Connected to your systems: agents read and update your CRM, ERP and calendar. Real-time human supervision: listen in on any live call and take over. Computer vision and branded avatars: the agent can see what the customer shows it, and you can give it a face and your brand on your website. Analytics and auditing: a summary of every interaction, conversation analysis, dashboards, and full traceability of what the AI did, when and with what result. Multilingual: every language and voice is included in every plan. Built for partners Integrators, VoIP carriers, MSPs and contact centers can resell Ennuvia as a white-label platform, with their own brand and pricing, one isolated workspace per end customer, unlimited members and billing on the partner’s side. They can also join as referral partners and earn a commission on each customer they bring. Who uses it Clinics, salons, workshops, installers, law firms, advisory firms, estate agents, and any business that misses calls or wants to automate them. Pricing Monthly plans with included minutes and no surprises. If you go over, extra minutes come from a prepaid balance, and a Scale plan with tiered per-minute pricing covers high volume. A free two-minute trial with your own website is available.