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Embark Campus

By Embark

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4.2 out of 5 stars

How would you rate your experience with Embark Campus?

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Embark Campus Reviews & Product Details

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Embark Campus Reviews (6)

Reviews

Embark Campus Reviews (6)

4.2
6 reviews

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Verified User in Education Management
UE
Mid-Market (51-1000 emp.)
"Makes the process very simple and easy, allows us to focus an other issues"
What do you like best about Embark Campus?

The ease of integration was terrific; it took less than a week for our team to be fully up and running while being fully knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about Embark Campus?

We had a minor issue with the software and needed to reach out to customer service; the first experience was under par, but since then, it's been great. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Mid-Market (51-1000 emp.)
"Embark Campus Review"
What do you like best about Embark Campus?

It is an easy and seamless process to get through and makes making applications easy Review collected by and hosted on G2.com.

What do you dislike about Embark Campus?

No complaints, I really enjoy using it and has been very useful. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Enterprise (> 1000 emp.)
"Great Product and Amazing Service by Embark"
What do you like best about Embark Campus?

The Embark software was easy to use and the support was absolutely terrific. Any issues I encountered were handled at lightning speed and even getting the contract through a difficult university procurement process went really quickly. The other terrific think about Embark is that applicant references don't need an account to submit a letter - they just follow a personalized link! This feature saved our team countless hours! Review collected by and hosted on G2.com.

What do you dislike about Embark Campus?

There isn't a whole lot to dislike. Like all software, it took a little bit of time to figure out how to update fields and make some specific changes, but the Embark support got back to me so quickly that I really didn't have the need to figure it out myself. Review collected by and hosted on G2.com.

JJ
Mid-Market (51-1000 emp.)
"A Time Saving Organizational Tool for Program Applications"
What do you like best about Embark Campus?

The interface is easy to work with and the customer service is amazing. We have approximately 400 applications coming in so it works well for our needs. Review collected by and hosted on G2.com.

What do you dislike about Embark Campus?

The automated emails from the system tend to end up in junk folders creating a little bit of confusion. I'm not sure if there is a solution to the problem on the software side or on the user side. Review collected by and hosted on G2.com.

Verified User in Performing Arts
AP
Small-Business (50 or fewer emp.)
"Excellent product and even better customer service"
What do you like best about Embark Campus?

Embark delivers an excellent product and we're impressed with the design, layout, and function. But the best part of working with Embark is their customer service! I've exchanged probably hundreds of emails and they're always answered very promptly and the requests are usually completed immediately. Review collected by and hosted on G2.com.

What do you dislike about Embark Campus?

Nothing. No complaints at all. This is a great product. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Enterprise (> 1000 emp.)
"New user for Embark"
What do you like best about Embark Campus?

It appears to be a nice interface for applications for prestigious scholarships, and it allows for administrators to review/return students' applications if needed. Review collected by and hosted on G2.com.

What do you dislike about Embark Campus?

It was not as intuitive to use as I would have liked. I relied heavily on user guides. Review collected by and hosted on G2.com.

Response from Devyn Gardner of Embark Campus

Hello and thanks for your feedback! G2 crowd passed along the context that you were an end user at a university helping with the nomination process for one of our scholarship clients.

At Embark, it is our clients -- schools, universities, and scholarships -- who choose the look and feel, workflow, and text and multimedia content that they feel will work best for their users. We work to support them in that process by explaining the capabilities of our system as well as best practices from the feedback we've heard from users like you over the years (now 23 years and counting!).

We realize it can get a bit confusing when each of the major scholarships creates their own workflow and accompanying user guides and training plans. We have been engaged in a dialogue with leadership across these scholarships to increase consistency for a simplified user experience.

If you ever have thoughts on what changes or instructions could help make a specific process more intuitive, we would love to hear your ideas and will definitely pass those suggestions along.

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Embark Campus
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