EmailOpen Reviews & Product Details

EmailOpen Overview

What is EmailOpen?

A secure, reliable and scalable hosted enterprise-level solution.

EmailOpen Details
Website
Product Description

A secure, reliable and scalable hosted enterprise-level solution.


Seller Details
Seller
Emailopen
Company Website
Year Founded
2001
HQ Location
Malibu, CA
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
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EmailOpen Reviews

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Researcher Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

EmailOpen is a webmail solution based on simplicity and agility for your business. It has all the necessary resources for an e-mail tool, the customization of templates is excellent and the resources for sending newsletters, communications between employees is very good. The software is responsive.The great advantage of the tool is for internal use. Review collected by and hosted on G2.com.

What do you dislike?

The big problem of EmailOpen that I found is that in some moments the delay of receiving the email by the destination is a little high, compared to other tools. However, it has not proved to be a major obstacle in the use of the product. For external use, the tool did not prove to be advantageous compared to its competitors. The interface used is extremely outdated. The tool could update the interface. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Understand that the tool is useful mainly for internal communication. It will make it possible to create good e-mails for dissemination, announcements and news. For external communication, there are much better email tools. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The tool proved to be a good solution as my university needed a personalized template for sending e-mails, in addition to needing to send e-mails with news, communications and general information. Review collected by and hosted on G2.com.

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Analista de Operações Jr
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It did exactly as needed; we were able to freely communicate among the company with ease and it was easy for me to get the hang of.

we can produce unlimited surveys with unlimited questions & responses per survey, including a custom branding, tracking options, exporting answers, and duplicating surveys.

And the track readership and measure engagement with detailed campaign open-rate and click-through reporting, click maps, advanced trend and demographic reports, giving you a full understanding of your audience’s interests. Review collected by and hosted on G2.com.

What do you dislike?

There was often a big delay with email reception when using this software compared to more generic email services. But thankfully the delay wasn't significant, it was just something I noticed periodically. Perhaps they could have had more dynamic layouts for desktop & mobile friendly newsletters right off the bat. The early templates were quite hideous and we'd buy theme from Themeforest, brand/re-skin and upload the assets. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Its a easy software, go ahead.

It is a very modern email marketing platform which have all-in-one marketing tools that you need if you are to subscribe to their plan.

Importing contact list can come in easy and there is a certain versatility in designing email templates and blasting them out. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Yes! i able to freely communicate among the company with ease and it was easy for me to get the hang of.

It simplifies what could be a complicated aspect of business - email marketing & drip campaigns. Highly recommend this software to anybody who wants a flexible, easy, and robust solution but does not want to have email marketing tied to a specific umbrella-style CRM! We have a separate CRM Mailchimp, as you can probably tell. Review collected by and hosted on G2.com.

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Designer Digital
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

They are a good choice if your objective is internal communications. I believe it's the power of them. You can organize your lists, they have model templates so it's makes the job more easy. Almost I was forgetting, you can send surveys too. So it's can be useful. Review collected by and hosted on G2.com.

What do you dislike?

Well, my first impression of the website are bad. When I was check, the site looks old. This give me a bad experience, but after I started use the feature they delivered what they said. Sometimes, has a delay in e-mail, but we use as internal communication it's not so bad. Another bad it's cannot do A/B tests and you can't do a dynamic content. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Worth a try. It has a future and is not as expensive as its competitors. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Well, in overall they help us to do a better internal communication. But I have my doubt if they are doing the best they could. I miss the possibility to do mobile first content and almost all the people check the email box from their phones. Review collected by and hosted on G2.com.

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Analista de Custos (officina)
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It's highly usable and very simple, there's no setup fees which is a very good thing. It is agile, I could manage my mailing list and it has some automation tools. It's very user friendly. Review collected by and hosted on G2.com.

What do you dislike?

Their site is outdated, it doesn't match their competitors interface in terms of approach, however their tool is a lot easy to use. I don't know if its only with me, but I had some delays when receiving e-mails. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Give it a shot, I think it has better usability than it's competitors. So try it! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our team needed some software which could gatter data and let us spend more time analyzing it. Review collected by and hosted on G2.com.

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Assistente financeiro
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It met the demand for a project I did in a digital marketing consulting company, it is very simple to use and has several interesting features. Review collected by and hosted on G2.com.

What do you dislike?

Some problems with delays in receiving emails can be noticed, but it is not something that disqualifies the software in general. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

EmailOpen is a good tool for controlling your actions by email. The system is simple to use and has a good interface, being very intuitive to use the software. Anyway, if you want to test a program of this type, this is a good choice. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The benefits of the software are better management and better efficiency and effectiveness in an email campaign. Review collected by and hosted on G2.com.

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Assistente administrativo
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Its main use is given to the corporate world, as internal communication is worked on, for example: information, vacancies, injuries, communications, among many other types that vary from company to company.

It is an important data collection base and its use is not just a regular email, it fits a totem of satisfaction. Review collected by and hosted on G2.com.

What do you dislike?

The price of this software is duly high, as it is a software that sends and collects information / data, therefore, its price is very high. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Although its cost is high, the service provided by the software is of high quality, it is designed for medium and large companies. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The software speeds up the process of sending and collecting data, and it can be programmed and does not need to be adjusted at all times. Review collected by and hosted on G2.com.

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Estagiário de engenharia
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It is too simple to use, in addition, it has several interesting tools that contribute to the functioning of the tool, I managed to accomplish exactly what I wanted with it Review collected by and hosted on G2.com.

What do you dislike?

The first impression I had of the site was bad due to its terrible appearance, but after using it, I managed to reverse this opinion, despite that, it has a delay in general but it doesn't bother me much Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use this for a better employee communication Review collected by and hosted on G2.com.

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Assistente Administrativo Financeiro
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

He did exactly what he proposes. We were able to communicate freely and easily. Review collected by and hosted on G2.com.

What do you dislike?

There were some delays in receiving some e-mails, greater than that of other services. But nothing that had a negative impact. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The open email helped me to make incredible gains with internal communication, quickly and easily. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I solved my problems with communication. I obtained significant gains in internal communications. Review collected by and hosted on G2.com.

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Field Manager TI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Personalized support, surprising for being very up to date and available at any time Review collected by and hosted on G2.com.

What do you dislike?

The first connection after full configuration, I found it a little slow, maybe it could be my internet provider. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is the customer focus that makes this partnership incredible. You know our brand and what we are planning to achieve. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our internal and external communications have reached a level of excellence never reached before. Review collected by and hosted on G2.com.

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Chief Executive Officer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I used email open for quite long time and i found it very helpful as i keep tracks of everything and give me accurate statists about my emails Review collected by and hosted on G2.com.

What do you dislike?

Nothing just prices are little high for me to continue Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Try it Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Email list , Tracking and reporting Review collected by and hosted on G2.com.

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UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It is a very simple tool to use, but well done. I liked the customer service when I needed it and the workflow is interesting Review collected by and hosted on G2.com.

What do you dislike?

I noticed a certain delay in sending e-mail, but it is not something very serious. I believe that the price can improve because it is a simpler tool and also something to manage e-mail as is done in other applications of this kind. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It helped the team's productivity and made communication by email more fluid. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

A clear inbox and dashboard for the controlling of the business tasks. We organize internal employee massaging with this tool to have a good control over the accruing tasks. The smart open mail rating allows us to keep the overview and we can mark mails with preset targets. Review collected by and hosted on G2.com.

What do you dislike?

The opened mails arriving into the admin panel have a delay sometimes. Marked and saved mails are available just in the normal calendar, there is no optional and additional panel to control them. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Easy communication into the company with our employees. A benefit is that we will not forget to edit a task. The marking possibilities with different colors and user dependent shortcuts are helping to organize mail communications better. Review collected by and hosted on G2.com.

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Estagiário de TI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Mailing list management

Email Marketing

Workflow automation tools Review collected by and hosted on G2.com.

What do you dislike?

I didn't find the A / B test and I didn't receive mobile-optimized emails Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It has improved our Internal Communication and the reports and information helps us in decision making. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The possibility to chat with the company by using this tool Review collected by and hosted on G2.com.

What do you dislike?

The price could be more attractive to retain more users. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

After quarantine, the internal communication by EmailOpen was essential for the company to still work with home office reality. Review collected by and hosted on G2.com.

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SAC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Clear and organized dashboard. Email templates for countless types of situations. Solution for emailmarketing that really helps us. Easy to keep in touch with all sectors of the company. Review collected by and hosted on G2.com.

What do you dislike?

Some delays for receiving and also sending e-mail messages Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Try to organize everything through folders for better organization Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It helped us to have better internal communication. Resolved a major issue in sending emails to customers Review collected by and hosted on G2.com.

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CA
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It's really easy and very intuitive! Great tool! Review collected by and hosted on G2.com.

What do you dislike?

I noticed a small delay with email reception! Not a big deal, just something I noticed while using it! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's a great software, but has it's limitations! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

With it I could improve the communication with my colleagues at the office! Review collected by and hosted on G2.com.

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UG
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

good number of options for formatting via email and coherent communication Review collected by and hosted on G2.com.

What do you dislike?

tool cost is never good enough for the user Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

mailig marketing skyrocketed by the press office. I benefit from a better look Review collected by and hosted on G2.com.

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UM
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

i liked how simple the user interface was for sending emails Review collected by and hosted on G2.com.

What do you dislike?

i think that they could have implemented more features such as sending videos quicker Review collected by and hosted on G2.com.

Recommendations to others considering the product:

none Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

i am solving how to attach signatures, i have realized how important email is for business Review collected by and hosted on G2.com.

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UT
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It's UI and necessary tools on the front page makes it highly user friendly. Review collected by and hosted on G2.com.

What do you dislike?

It has not better system to categorize the received emails to reduce the time, sometimes it shows the spams and promotional emails on top. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

With this product I have saved my production time and I improved in my productivity. Review collected by and hosted on G2.com.

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Social Media Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

EmailOpen can easily track emails after sending it to a huge audience.

It has templates for email and messages.

Supports A/B testing to further check which one is better.

Almost every feature included comes like other alternatives, but still a good email marketing tool. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes theres a delay with the emails sent. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

An excellent email marketing tool, but everything depends on your needs so try out all alternatives out there. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Ability to get more email list and send out promotional email materials. Review collected by and hosted on G2.com.

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UI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Es fácil de usar, posee buenas características y es una buena herramienta de trabajo. Poseen plantillas de correo que podemos utilizar para hacer el trabajo más simple. Review collected by and hosted on G2.com.

What do you dislike?

Su costó es muy elevado y pocas personas pueden tener acceso a esta plataforma. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Deben considerar bajar los precios para que más personas puedan tener acceso a esta plataforma. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Se puede tener una comunicación más fluida desde cualquier área de trabajo. Review collected by and hosted on G2.com.

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UA
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It is easy communication tool and helpful in real-time response tracking. It is very user friendly tool. Review collected by and hosted on G2.com.

What do you dislike?

There is slight delay in receiving or sending the emails but not much. The delay occurred quite frequently. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I am using it for streamlined email communication. It helped me in development of surveys and personalization of messages. Review collected by and hosted on G2.com.

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UB
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Analysis of financial position of the firms by seeking their financials , cash ledgers and bank statements Review collected by and hosted on G2.com.

What do you dislike?

I dislike physical marketing. Visiting door to door fir the promotion of ur product. Rather than this i prefer to market electronically Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It depends on the snerio . Each case has his own benifits Review collected by and hosted on G2.com.

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UL
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It provides email communication solutions to corporations ranging in size and industry around the world. It uses creativity, technology and industry insight with a proprietary web based email communication. It offers custom email template and message builders along with real time response tracking, survey deployment, message personalization and reporting. Its great for e newsletter, products announcement, employees communication. Review collected by and hosted on G2.com.

What do you dislike?

It sometimes offer greater delay with email reception when using thus software when compared with generic emails . But however delay was not significant. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If ignored with the delay, anyone can make use of it with many interesting features Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We can able to freely communicate among the company with ease for any information propogation to huge level . Review collected by and hosted on G2.com.

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AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

openemail is an application for internal use. to communicate with employees. even we can track record records. email marketing is the good feature of it. analysis of the team efforts and tracking leads and complain are good Review collected by and hosted on G2.com.

What do you dislike?

price of the product is little high. i tried trail version Review collected by and hosted on G2.com.

Recommendations to others considering the product:

yes Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

communicating with my employees Review collected by and hosted on G2.com.

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