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Encompass360

By Intercontinental Exchange

4.0 out of 5 stars

How would you rate your experience with Encompass360?

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Encompass360 Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend Encompass360's industry-leading technology, highlighting its comprehensive integrated services and long-term effectiveness in mortgage processes. (1 mentions)
Users find the poor performance of Encompass360 exacerbated by time-consuming training and tedious learning modules. (1 mentions)

Top Pros or Advantages of Encompass360

1. Best Solution
Users commend Encompass360's industry-leading technology, highlighting its comprehensive integrated services and long-term effectiveness in mortgage processes.
See 1 mentions

See Related User Reviews

Abhishek S.
AS

Abhishek S.

Mid-Market (51-1000 emp.)

5.0/5

"Mortgage Life Cycle with Encompass360"

What do you like about Encompass360?

It's being 10+ years working in US Mortgage Industry and Encompass360 is true tourchbearer and helped me with its industry leading tech, best LOS and

Top Cons or Disadvantages of Encompass360

1. Poor Performance
Users find the poor performance of Encompass360 exacerbated by time-consuming training and tedious learning modules.
See 1 mentions

See Related User Reviews

Abhishek S.
AS

Abhishek S.

Mid-Market (51-1000 emp.)

5.0/5

"Mortgage Life Cycle with Encompass360"

What do you dislike about Encompass360?

Encompass has end to end mortgage services intregated in one place and this needs a lot rigorous training and regular update with tedious Learning mod

Encompass360 Reviews (23)

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Reviews

Encompass360 Reviews (23)

View 1 Video Reviews
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Abhishek S.
AS
us mortgage Sr Underwriter
Professional Training & Coaching
Mid-Market (51-1000 emp.)
"Mortgage Life Cycle with Encompass360"
What do you like best about Encompass360?

It's being 10+ years working in US Mortgage Industry and Encompass360 is true tourchbearer and helped me with its industry leading tech, best LOS and end to end integrated services in one place. I'm using Encompass360 from my carrier starting days and since 2014, it's the best LOS in industry. Review collected by and hosted on G2.com.

What do you dislike about Encompass360?

Encompass has end to end mortgage services intregated in one place and this needs a lot rigorous training and regular update with tedious Learning modules which is time consuming. Review collected by and hosted on G2.com.

Dana B.
DB
Managing Member
Mid-Market (51-1000 emp.)
"The Superior LOS"
What do you like best about Encompass360?

Seamlessly integrates with hundreds of vendors throughout every step of the loan process, from origination through post-closing and servicing. Review collected by and hosted on G2.com.

What do you dislike about Encompass360?

There can be a slight learning curve for those who are used to it's main competitor, but it's worth the effort. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Mid-Market (51-1000 emp.)
"Clunky software"
What do you like best about Encompass360?

Encompass is reliable software that is fairly easy to use. I have experienced almost zero lag with the system and everything lives on the home page so it makes it simple. Review collected by and hosted on G2.com.

What do you dislike about Encompass360?

Encom needs some updating as it looks like software out of the 1990s. I dont like the calendar view because its clunky but thats my biggest gripe with the system as a whole. Review collected by and hosted on G2.com.

Alysson B.
AB
Controller
Mid-Market (51-1000 emp.)
"Robust Mortgage Solution"
What do you like best about Encompass360?

We utilize the Encompas360 banker's edition. This is a very robust software, completely customizable from programming compliance reviews and triggers to customizing user permissions and interfaces. The reporting functions are incredibly comprehensive, and we can make lots of complex custom reports that export as nicely formatted finished reports or export into Excel. There are also many affiliated software programs that can be easily integrated to make this your one-and-done software solution. Review collected by and hosted on G2.com.

What do you dislike about Encompass360?

Because of Encompass360's vast amount of customization and features, it is very complex to set up and maintain. The user interface is excellent, but you need a consulting firm or an in-house administrator to get the most out of this product. Because of the functionality and efficiencies it creates, we found it very worth it regardless of this. I took an admin class through Encompass and can do essential ongoing maintenance, and we have a consulting firm that helps with larger projects associated with the software from time to time. Review collected by and hosted on G2.com.

Diana G.
DG
Mortgage Loan Processor
Enterprise (> 1000 emp.)
"Best Los system"
What do you like best about Encompass360?

Well I have used variations of an Los system and this is by far the best as you can easily use it with other third-party systems to do a lot of your ordering for income assets credit. Review collected by and hosted on G2.com.

What do you dislike about Encompass360?

Sometimes they can have a lot of glitches it won't pull a US correctly and so you have to make a lot of changes in order for you to complete some items. Review collected by and hosted on G2.com.

JM
Mid-Market (51-1000 emp.)
"All Encompassing Mortgage Platform"
What do you like best about Encompass360?

Such a rich number of fields and functionality. Ability to run reports and export to excel. Connections to credit companies and mortgage rates makes getting loans approved a breeze. Review collected by and hosted on G2.com.

What do you dislike about Encompass360?

As far as I know they don't have a Mac client or a iSO app. If this is untrue they should promote it more. Review collected by and hosted on G2.com.

Con J.
CJ
Senior First Mortgage and Reverse Mortgage Planner at Affordable Interest Mortgage
Real Estate
Small-Business (50 or fewer emp.)
"Encompass is one of best mortgage loan processing systems out there. Loan Officers can originate loa"
What do you like best about Encompass360?

Allows a mortgage company, loan officer and processor to keep all borrower information organized, easily accessible whether from your office or on the go. Great for keeping everyone in compliance with state and federal regulations with disclosing loan information to the borrowers. Greatly helps in communication with present clients or previously closed clients. Review collected by and hosted on G2.com.

What do you dislike about Encompass360?

Encompass can get a little complex, so companies or individual employees might forget all the things that it capable of doing. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Enterprise (> 1000 emp.)
"SLOW"
What do you like best about Encompass360?

Encompass is super nice because it's the one stop hub for all things leads or profile. There are so many sections on a customer's E360 page that it's awesome to be able to get all the information in one place. Review collected by and hosted on G2.com.

What do you dislike about Encompass360?

It is EXTREMELY SLOW. The system does not update real time, and it also takes way too long to open. If a client calls, it takes an awkwardly long amount of time to open the program. In today's world, it should honestly be as automatic as a website. Review collected by and hosted on G2.com.

MB
CCSA
Mid-Market (51-1000 emp.)
"Good but could be better"
What do you like best about Encompass360?

I love that Encompass is very user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Encompass360?

Encompass is very slow and goes down quite a bit. It also could be more updated for diverse disclosures. Review collected by and hosted on G2.com.

Jamie V.
JV
Agency Operations Manager & Financial Services Professional
Financial Services
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Encompass 360 Review"
What do you like best about Encompass360?

I like how it keeps you organized and that there is a place to upload documents and to write notes. It is able to upload your file straight to the lender's site. Review collected by and hosted on G2.com.

What do you dislike about Encompass360?

Sometimes it can be slow and I cant drag documents into the efolder i need to open up to browse file. Review collected by and hosted on G2.com.