Eleo Reviews & Product Details

The people behind Eleo believe that every nonprofit—no matter its size—should have access to affordable, comprehensive online donor management software Eleo is a full featured system allowing you to record and track all your information in one easy to use, online program. Eleo will help you cultivate stronger, more sustainable donor relationships, build long-term stewardship, and increase the return on your fundraising efforts. Like our software, our pricing is simple, straightforward, and set up to ensure nonprofits from small to large have easy access to all our fundraising program’s tools and services. To ensure you know how to use every feature offered to meet your nonprofit’s needs, we provide extensive support. We’re with you from day one with a combination of live, online, and behind-the-scenes support to get you started and to help you improve your donor data management—so your nonprofit can do even more good!

Seller

Eleo Donor Management Software

Discussions

Eleo Community

Languages Supported

English

Overview by

Mark Grossman

Pricing

Pricing provided by Eleo.

Edition 1

$39.00 / Per Month

up to 2,500 donor recrods

Edition 2

$59.00 / Per Month

up to 5,000 donor records

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Top-Rated Alternatives

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User Insights

Average based on 15 real user reviews.

Perceived Cost

$$$$$

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AM

Verified User in Mental Health Care

Small-Business (50 or fewer emp.)

11/29/2018

"ELEO has been excellent software for our young non-profit"

5/5

What do you like best about Eleo?

We spent a significant amount of time organizationally researching different database management systems, as our first experience with donor software. ELEO immediately stood out to us in its ease of use and superior customer support. Every time we have had a question, a member of the ELEO team has been able to answer it in a timely manner to help us get our data uploaded and learn the new system. They helped us with uploading our data and were able to customize our fields to meet our organization's needs. The process could not have been easier. We are thrilled that we selected ELEO. Review collected by and hosted on G2.com.

What do you dislike about Eleo?

I have not had any complaints about ELEO. Our experience has been overwhelmingly positive. Review collected by and hosted on G2.com.

Recommendations to others considering Eleo:

It is a great donor management and database system for non-profit organizations. I highly recommend it for its ease of use and customer service. While other database systems required expensive onboarding fees and training, ELEO was more than willing to work with us without adding extra costs for education and support. This was a deciding factor for us in choosing ELEO. Customer service is critical for our success with the technology learning curve and getting the support of our board. Review collected by and hosted on G2.com.

What problems is Eleo solving and how is that benefiting you?

We are able to categorize our donors by giving level and improve our donor communications and engagement. This has helped most recently for our End of Year Appeal and Giving Tuesday outreach. It has also helped us track our giving. Review collected by and hosted on G2.com.

AN

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

11/28/2018

"So happy to have found Eleo Donor Management Software"

4.5/5

What do you like best about Eleo?

The customer support is outstanding. When first getting used to the software, I had someone right there helping me along. I never had to wait long to get an answer, which made my work pace so much more efficient. Review collected by and hosted on G2.com.

What do you dislike about Eleo?

I have found nothing that I dislike. There was not much of a learning curve. Review collected by and hosted on G2.com.

Recommendations to others considering Eleo:

Try it and you'll be hooked Review collected by and hosted on G2.com.

What problems is Eleo solving and how is that benefiting you?

Eleo's ease of creating customized reports has solved the problem of double dipping into our donor base when asking for donations. Software that we were using never allowed me to really customize the report to get exactly what I was looking for. I have realized the benefit of not wasting time adjusting a report to get what I need from it. Huge time saver. Review collected by and hosted on G2.com.

MC

Mary Ellen C.

Communcations Coordinator

Enterprise (> 1000 emp.)

12/6/2018

"We love Eleo!"

5/5

What do you like best about Eleo?

This system is so easy to use, customizable, affordable, and has a great support team to boot. My co-worker was having some technical issues the other day, and the Eleo called HER to find out if she needed help. Grant management feature is amazing and they are constantly coming up with new things to fit our needs. Review collected by and hosted on G2.com.

What do you dislike about Eleo?

Sometimes it can be a little slow to load, but that's ok. Review collected by and hosted on G2.com.

AH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

11/28/2018

"eleo from a development staff perspective"

5/5

What do you like best about Eleo?

easy to use and great tech support. I have used several databases that are either too large or too inefficient and Eleo fits the needs of my organization well. Review collected by and hosted on G2.com.

What do you dislike about Eleo?

I wish that I could use Eleo from my phone. I work part time so I am not always in the office but my director will call with a question and if I am away from a computer, I have to hold off with the answer. I dont think any database can be run from a phone though. Review collected by and hosted on G2.com.