Eightfold AI Reviews (208)

Reviews

Eightfold AI Reviews (208)

4.2
208 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the intuitive interface and efficient scheduling features of Eightfold AI, which streamline the recruitment process and enhance collaboration among teams. The platform's ability to effectively match candidates with roles based on skills is highly valued, although some users note that the AI accuracy could be improved for better results.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"All-in-One Recruiting Hub: Copilot, Scheduling & Great Eightfold Support"
4.5/5
What do you like best about Eightfold AI?

I really like the Calibration page, the Copilot for mass candidate invitations and profile summarization, and the AI Interviewer.

I love the Communication Center because it allows me to see all my messages in one place, and the Scheduling Center is extremely helpful for managing and tracking my sessions. The candidate search functionality is also very useful, as well as using tags, sending messages, having calls with candidates, and reviewing feedback in a single place.

I also really enjoy creating forms for technical interviews or TA filters, the communication available through the Career Center, and the plans. Honestly, I like everything. The integration with HackerRank is great, and the Eightfold support team is always very helpful and kind. Review collected by and hosted on G2.com.

What do you dislike about Eightfold AI?

Sometimes we notice performance issues—in some cases, pages take longer to load than others. Occasionally, we’ve also experienced connection issues with integrations, such as HackerRank. Overall, everything works well. Review collected by and hosted on G2.com.

DG
Deepak G.
Principal Talent Innovation Program Lead
Enterprise (> 1000 emp.)
"Eightfold Smart Apply Makes Job Applications Effortless"
4/5
What do you like best about Eightfold AI?

Ease of applying to Jobs using Eightfold Smart Apply Review collected by and hosted on G2.com.

What do you dislike about Eightfold AI?

It creates dependency with Workday Application Tracking System Review collected by and hosted on G2.com.

Verified User in Banking
UB
Verified User in Banking
Enterprise (> 1000 emp.)
"Intuitive UI, Needs Improved Reporting"
3.5/5
What do you like best about Eightfold AI?

I appreciate Eightfold AI for its intuitive user interface and simplicity of design, which make it easy to navigate. I can easily look at the match score to rank talent suitability, so I can prioritize my review efficiently. The project team has been helpful, which made the initial setup smoother. Review collected by and hosted on G2.com.

What do you dislike about Eightfold AI?

reporting dashboard is kind of limited Review collected by and hosted on G2.com.

Response from Ann Davis of Eightfold AI

Thank you for your review of the Eightfold platform. We are glad to hear that Eightfold is helping you modernize your recruiting experience and that the matching feature is helping you save time and find better potential candidates. I will share your feedback about the limitations with tagging and reporting that you are experiencing in the talent community with our Product team.

Wenmo S.
WS
Wenmo S.
Data Engineer
Enterprise (> 1000 emp.)
"Streamlined, Easy Screening with Smooth Integrations"
3/5
What do you like best about Eightfold AI?

Streamlines the process and have automated screening and management feature. Easy to use. Low learning curve. Makes the screening a lot more easier than workday and integrates well with other software. Review collected by and hosted on G2.com.

What do you dislike about Eightfold AI?

Not really sure if there is a mechanism to reduce bias. Review collected by and hosted on G2.com.

Gokul L.
GL
Gokul L.
Analyst
Small-Business (50 or fewer emp.)
"Advanced Recruitment and Workforce Planning Capabilities"
4.5/5
What do you like best about Eightfold AI?

It offers advanced capabilities for recruitment, internal mobility, and workforce planning. Review collected by and hosted on G2.com.

What do you dislike about Eightfold AI?

It has notable drawbacks like high cost & integration complexities. Review collected by and hosted on G2.com.

mohd z.
MZ
mohd z.
Talent Acquisition Recruiter
Enterprise (> 1000 emp.)
"A useful AI tool"
4/5
What do you like best about Eightfold AI?

Its user interface is intuitive and visually appealing for recruiters. The most valuable, easy-to-use, and practical feature is the interview scheduling function. Additionally, it allows us to access previous candidate statuses at any time. Each stage of the process is well-structured, making the recruiter’s workflow significantly easier. Review collected by and hosted on G2.com.

What do you dislike about Eightfold AI?

Sometimes, its AI feature does not provide exactly what I’m looking for. For example, when uploading a CV, it occasionally fails to capture the correct details in the AI-generated output. This functionality could be improved to make it more accurate and helpful. Review collected by and hosted on G2.com.

Response from Ann Davis of Eightfold AI

Thank you so much for taking time to leave your review. I am glad to hear that the Eightfold platform is helping with your talent efforts. I've passed your input along to the Eightfold product team. We greatly appreciate your feedback.

VB
Vikram B.
"Seamless Skills Mapping, Needs Improved Mentoring"
4/5
What do you like best about Eightfold AI?

I love how Eightfold AI seamlessly maps skills to employees, which is the best feature. I appreciate how it solves internal mobility by using skills. The integrations are great, like the one with SAP, and I found the initial setup to be very seamless. Review collected by and hosted on G2.com.

What do you dislike about Eightfold AI?

They can focus on mentoring feature, it is great but still need more to it Review collected by and hosted on G2.com.

Response from Ann Davis of Eightfold AI

We're happy to hear that you love how Eightfold AI seamlessly maps skills to employees and appreciate the integrations with SAP. We understand your feedback on the mentoring feature and are committed to enhancing it. Thank you for using Eightfold AI to improve employee experience and solve internal mobility issues.

Stephanie B.
SB
Stephanie B.
Talent System Specialist
Enterprise (> 1000 emp.)
"Impressed by the AI Capability"
3.5/5
What do you like best about Eightfold AI?

The AI capability. This capability allows us to recruit quickly and effectively. Review collected by and hosted on G2.com.

What do you dislike about Eightfold AI?

The time it takes Eightfold to respond to open tickets. Also when they answer tickets, the answers aren't always accurate.

We have raised this issue with our customer support team multiple times. Review collected by and hosted on G2.com.

Response from Ann Davis of Eightfold AI

Hi Stephanie. We love hearing that you're impressed by our AI capability and the benefit of quick, effective recruiting. Thank you for taking time to leave your review.

We sincerely apologize for the frustration with slow ticket response times and inaccurate answers. I've shared this feedback with our head of support and engineering and to our Customer Success leadership team so can address this and improve our support. Thank you for the feedback.

Verified User in Automotive
AA
Verified User in Automotive
Enterprise (> 1000 emp.)
"Eightfold strengths and weaknesses"
4/5
What do you like best about Eightfold AI?

Eightfold's interface and features have made our candidate management experience more efficient and enjoyable. We have especially seen efficiencies in our interview scheduling and interview feedback. The ability to search prospects from within the platform directly from within Requisitions empowers Recruiters to do Sourcing within the native Eightfold environment. Review collected by and hosted on G2.com.

What do you dislike about Eightfold AI?

The Calibration/Match Score feature does take some time to learn how to effectively use. While it is a powerful tool, there are intricacies that require time and experience to master. Review collected by and hosted on G2.com.

Response from Ann Davis of Eightfold AI

Thank you for the your review! We're so glad to hear that Eightfold AI has made your candidate management and interview processes more efficient and that you're finding our unified platform beneficial. We appreciate your feedback on the calibration/Match Score feature and are always working to improve the user experience. I have shared your feedback with our Product team.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Easy Job Referrals with Detailed Info, Though Occasionally Complicated"
4/5
What do you like best about Eightfold AI?

I used this tool to refer candidates and found that it provides detailed information about the job roles. The interface is also very easy to navigate, which made the process straightforward. Review collected by and hosted on G2.com.

What do you dislike about Eightfold AI?

At times, it can be a bit complicated to use. Review collected by and hosted on G2.com.

Response from Ann Davis of Eightfold AI

Thanks so much for taking the time to leave a review about the Eightfold platform. We're glad to hear about your positive experience with referrals and the user interface. I will share your feedback about the complexity of the tool with our product team.