I like how EHS Insight can track my incident reports, handle hazard and near miss reporting, manage SDS, and conduct monthly inspections. The launch was easy and well received. Review collected by and hosted on G2.com.

I found that their customer service help is lacking. A lot of times, we were told and promised that EHS Insight is very customizable, and we can do what we want on it. But we found that there's a lot of things that we weren't able to do. When we worked with our customer service rep about how to fix those issues, we were told no, and then eventually, we were told yes after some pushing. I didn't like that. Also, the initial setup wasn't that easy. It took a lot of back and forth with their customer service rep. Review collected by and hosted on G2.com.

EHS Insight gives us a single place to manage many of our safety and compliance processes while still allowing us to customize the system to fit how we operate. The ability to track training records, maintain employee information, automate workflows, and pull meaningful reports has been a big benefit. It has helped us improve organization, visibility, and overall efficiency. Review collected by and hosted on G2.com.

The training module could be improved by providing more robust compliance tracking. Currently, compliance is based on assigned training, which can make it difficult to identify missing requirements if training has not been assigned. Additional tools to automatically identify training gaps and required training would make the system more effective. Review collected by and hosted on G2.com.

What I like best about EHS Insight is its user-friendly interface and centralized approach to safety management. The platform makes it easy to assign, track, and document employee training, helping ensure compliance while reducing administrative effort. I also appreciate the ability to access training records, incident reports, corrective actions, and safety documentation all in one place, which improves visibility and accountability across the organization. The reporting tools provide valuable insights that help identify trends and support continuous improvement in workplace safety. Review collected by and hosted on G2.com.

While EHS Insight is a powerful platform, some features can take time to learn, especially for new users. Certain workflows require multiple steps to complete tasks, which can feel less intuitive than expected. Additionally, reporting and dashboard customization may have limitations depending on the organization’s needs, and occasional system updates can require users to adjust to changes in navigation or functionality Review collected by and hosted on G2.com.

The user interface on the phone app is top notch. It is easy for all of our employees to figure out and use regularly. It is very intuitive and customizable, able to be used no matter where are staff are located. Even for employees that are not as technologically savvy, they have all been able to figure things out to complete trainings, inspections, observations and much more. Review collected by and hosted on G2.com.

Once you are up and running with the software, the support level is not as available as I would have hoped. All support tickets must be submitted by email, which often takes a lot of time and articulation, when a phone call would be a lot easier, more in depth and efficient to address an issue. EHS Insight offers this type of support, but it costs much more to access it. Overall the support received is always great, but it does take some time on the users end to email/explain everything. Review collected by and hosted on G2.com.

Honestly, it is the mobile app. Sound boring but that's the thing that actually got our guys reporting near misses instead of just shrugging and walking past something. Before this, if you wanted to report something you had to go find a computer, log in, fill out a form, half the time people just don't bother. Now they snap a photo and log it right there on the floor. Corrective actions actually get assigned to someone with a deadline too, instead of just floating out there forever like they used to on our old paper system. Review collected by and hosted on G2.com.

The reporting tool is more annoying that it needs to be. If corporate wants something formatted a specific way I'm messing with it for way longer than I should have to. And there's nothing smart about it really, it won't tell you "hey these three incidents at your plants look related", you gotta notice that yourself. For a system that costs what it costs I'd expect a little more help there honestly. Review collected by and hosted on G2.com.

It’s easy to use and configure for our specific needs, and it’s versatile across different platforms and a wide range of devices. It also offers a robust selection of reports, along with the ability to create custom reports whenever we need them. Review collected by and hosted on G2.com.

The ability to communicate critical alerts via SMS is limited. The lack of a direct support line for urgent issues has also been a problem. Submitting tickets seems to be the only way to report issues, and that approach doesn’t work well when there’s a system outage. Review collected by and hosted on G2.com.

I like EHS Insight because it keeps all of my Safety Management tasks in one place, making them easy to access across multiple devices no matter where I am. I especially like the Dashboard, which lets me track all my KPIs and adjust or manipulate the data as needed. Review collected by and hosted on G2.com.

Training Management could be improved by adding a way to exempt specific individuals from training when selecting a business hierarchy. Also, the initial setup was a pain, with weekly meetings where we kept trying to explain how we needed it configured. It would have been much more beneficial to sit down with someone for a week and knock it all out at once, instead of stretching it out over multiple meetings. Review collected by and hosted on G2.com.

I like the customizations available in EHS Insight, which allow me to adjust the software to my company's needs. I can add backing lists, edit and create fields for all forms, and create roles to limit access. It was easy to set up EHS Insight if you didn't want to edit and customize forms, and there were a lot of initial options. Review collected by and hosted on G2.com.

There are not all connected but I wish that you could link forms between modules. Review collected by and hosted on G2.com.

Flexible platform that saves time, improves data quality, and delivers reliable performance

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Initial cost can seem high and some setup/customization can take time to fully optimize for your organization Review collected by and hosted on G2.com.

What I like best about EHS Insight is that it provides a centralized platform for tracking safety incidents, investigations, and compliance requirements. It helps keep information organized and allows for better visibility into safety data and trends. I also appreciate the ability to customize fields and reporting, which allows the system to be tailored to our organization’s specific processes and operational needs.

One of the things I appreciate most about EHS Insight is the support provided by their ticket team. They are very responsive and helpful when assisting with backend administrative questions or system configuration issues. Their team is willing to walk through solutions step by step, which makes it much easier to resolve issues and better understand how to manage the system effectively.

I really enjoy using the program and would highly recommend it to other customers. I also appreciate that they have a suggestions board where users can submit ideas — several of the suggestions I have posted have actually been implemented. I value that they listen to user feedback and are willing to integrate ideas into the system.

If I were to move to another role that required a safety management system, I would definitely choose EHS Insight. I even see potential in working for EHS Insight itself, as I believe the system has a lot of growth potential and continues to evolve in ways that benefit users. Review collected by and hosted on G2.com.

One challenge with EHS Insight is that certain areas of the system can take some time to load, which can slow down workflows when navigating between records or reports. Additionally, while the platform offers customization in several areas, there are some limitations with workflow customization. It would also be helpful to have more control over automated email notifications. Currently, the system generates a large number of emails, so having greater flexibility to customize email flows and notifications would improve efficiency and reduce unnecessary messaging.

One area for improvement would be expanding support options, such as offering phone or video call assistance when working through backend administrative issues. While the ticket support team is helpful and responsive, having the ability to communicate in real time can make it easier to walk through more complex configurations or troubleshooting steps and resolve issues more efficiently. Although one option for phone and video support plan is currently available, it is fairly limited and can be costly. Offering more flexible support plans or service tiers with broader access to these options could better meet the needs of different organizations. Review collected by and hosted on G2.com.