Best Online Fax Software

How Many Online Fax Software Products Does G2 Track?

Total Products under this Category: 89

Category Stats (Sep 2026)

  • Average Rating: 4.31/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: eFax Online Fax Service (+0.2%) - Among all products in this category, eFax Online Fax Service recorded the largest rating increase compared to last month

Last updated: September 04, 2026

How Does G2 Rank Online Fax Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 4,400+ Authentic Reviews
  • 89+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Online Fax Software

G2 Grid® for Online Fax Software plotting products by satisfaction and market presence

Highlighted products: RingEX, iFax, eFax Online Fax Service, Upland InterFAX, Documo, GoTo Connect, OpenText Core Fax, and HelloFax.

Underlying data: [Grid® JSON](https://www.g2.com/categories/online-fax/grids.json?focus%5B%5D=ringex&focus%5B%5D=ifax&focus%5B%5D=efax-online-fax-service&focus%5B%5D=upland-interfax&focus%5B%5D=documo&focus%5B%5D=goto-connect&focus%5B%5D=opentext-core-fax&focus%5B%5D=hellofax)

RingEX

WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents. AI Receptionist (AIR) acts as an intelligent digital front desk, answering calls 24/7 in natural, multilingual conversations to answer FAQs, capture leads, schedule appointments, and route complex calls with full context. AI Virtual Assistant (AVA) acts as a proactive co-pilot for daily tasks, automatically capturing meeting summaries, generating follow-up actions, and drafting context-aware messages. AI Conversation Expert (ACE) serves as a flagship conversation intelligence platform, analyzing every interaction to provide coaching, automated call scoring, and deep sentiment analysis. By turning raw data into executive insights and syncing directly with your CRM, ACE helps leaders replicate winning behaviors and stay ahead of customer trends. NEW: CUSTOMER ENGAGEMENT BUNDLE Built for small and mid-sized customer-facing teams, the Customer Engagement Bundle helps businesses deliver faster, more connected customer support without the complexity of a full contact center. The bundle seamlessly blends voice and SMS support in one unified workspace. Key capabilities include a shared SMS inbox for team visibility, automated SMS opt-out compliance, and reply templates to maintain a consistent brand voice. It also features queue transparency with place-in-line updates and live reports for real-time visibility into agent performance and service quality. WHY RINGEX? Whether your team is connecting internally or engaging customers, RingEX delivers reliability, flexibility, and intelligence in one platform. Backed by enterprise-grade security, RingEX helps you stay connected and responsive at every moment that matters. RingEX customers gain smarter communication with AVA, revenue intelligence with ACE, and better customer experiences through the Customer Engagement Bundle. RingEX isn’t just a phone system. It is the intelligent core of your business that ensures every conversation—internal or external—is connected, analyzed, and impactful.

Average Rating: 4.2/5.0

Total Reviews: 1,416

How Do G2 Users Rate RingEX?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.8/10)
  • Ease of Use: 8.6/10 (Category avg: 8.7/10)
  • Storage: 8.1/10 (Category avg: 8.5/10)
  • Contact Management: 8.9/10 (Category avg: 8.5/10)

Who Is the Company Behind RingEX?

  • Seller: RingCentral
  • Company Website:
  • Year Founded: 1999
  • HQ Location: Belmont, CA
  • Twitter: @RingCentral
    61,963 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    6,675 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 57% Small, 34% Medium

What Do G2 Reviewers Say About RingEX?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of RingEX, making communication and collaboration seamless for their teams.
  • Users value the helpful customer support of RingEX, enhancing the overall experience and usability for everyone.
  • Users find RingEX to be incredibly helpful for maintaining client connections, enhancing reliability and support.
  • Users commend the reliability of RingEX, ensuring consistent connections and high-quality communication experiences.
  • Users appreciate the high-definition voice quality of RingEX, enhancing communication and customer support experiences.
Cons
  • Users find the complex processes in RingEX challenging, particularly when navigating setup and administration aspects.
  • Users often face call issues with RingEX, including inadequate tracking of calls and poor customer support experiences.
  • Users find the customer support challenging, often facing difficulties in communication and unnecessary complications.
  • Users find the difficulties with customer service occasionally complicate resolutions and frustrate the overall experience.
  • Users find the admin config options unintuitive, making tasks like changing voicemail messages and hold music overly complex.

What Are Recent G2 Reviews of RingEX?

What Are G2 Users Discussing About RingEX?

iFax

iFax is an enterprise-grade, cloud-based fax and document exchange platform built for regulated industries that require secure, compliant, and scalable communication workflows. Designed for healthcare, finance, government, and legal operations, iFax provides HIPAA, GLBA, FERPA, and SOC 2 aligned workflows, complete with audit logs, encryption, BAAs, and granular admin controls. iFax replaces legacy fax servers and outdated FoIP systems with a modern, cloud-native platform that supports secure transmissions, EHR/EMR integrations, MFP connectivity, and developer-friendly APIs. Teams can send, receive, automate, and monitor high-volume fax workflows across departments and distributed environments using web, email, or mobile apps. With a mature infrastructure, global availability, and a proven track record across thousands of organizations, iFax enables regulated teams to exchange sensitive data with high reliability and at scale. The platform supports automated routing, AI-assisted data extraction, and no-code workflows, helping enterprises meet strict compliance requirements while reducing operational burden.

Average Rating: 4.7/5.0

Total Reviews: 466

How Do G2 Users Rate iFax?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.8/10)
  • Ease of Use: 9.5/10 (Category avg: 8.7/10)
  • Storage: 8.8/10 (Category avg: 8.5/10)
  • Contact Management: 8.5/10 (Category avg: 8.5/10)

Who Is the Company Behind iFax?

  • Seller: iFax
  • Company Website:
  • Year Founded: 2008
  • HQ Location: San Francisco, US
  • Twitter: @ifaxapp
    208 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    32 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Health, Wellness and Fitness
  • Company Size: 17% Small, 3% Medium

What Do G2 Reviewers Say About iFax?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of iFax, enabling quick document submission with a few simple taps.
  • Users value the quick delivery and seamless process of iFax, enhancing their overall faxing experience.
  • Users appreciate the simplicity and ease of use of iFax, making it quick to set up and navigate.
  • Users appreciate the speed of iFax, allowing for immediate document forwarding and quick confirmations.
  • Users highlight the exceptional convenience of iFax, making faxing easy and straightforward with cloud accessibility.
Cons
  • Users find the price too high, especially for infrequent use, and desire a better free trial option.
  • Users find the fax sending limitations inconvenient, especially the lack of bulk options and unexpected number prompts.
  • Users find the high pricing and lack of a free version to be significant drawbacks of iFax.
  • Users experience slow performance at times, particularly during file uploads and navigating search results.
  • Users find the limited customization options of iFax frustrating, impacting the overall user experience and flexibility.

What Are Recent G2 Reviews of iFax?

eFax Online Fax Service

eFax is a leading online cloud fax service that enables users to send and receive faxes using the Internet instead of a phone line. Handle all your fax communications conveniently rom your desktop or mobile device. No fax machine required! eFax has revolutionized how businesses manage their faxing needs, offering the utmost in convenience and secure faxing capabilities. eFax offers: - Dedicated local or toll-free fax numbers. - Scalable online fax solution - Easy setup. - HIPAA-compliant fax options to ensure data security and compliance. - Seamless integration with Enterprise API for streamlined workflows. - HITRUST-CSF certified enterprise fax options, providing peace of mind for sensitive information transmission. - User-friendly iOS/Android mobile and desktop apps for convenient management of online fax communications. - Global faxing capabilities to 200 countries, enabling businesses to connect with clients worldwide. Whether you're an enterprise business, or a small office or personal fax user, eFax has a plan for you. Sign up today at www.efax.com. For enterprise fax and HIPAA-compliant options, call 1 (888) 532-9265 for a personalized quote.

Average Rating: 4.5/5.0

Total Reviews: 213

How Do G2 Users Rate eFax Online Fax Service?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 8.8/10)
  • Ease of Use: 8.8/10 (Category avg: 8.7/10)
  • Storage: 8.7/10 (Category avg: 8.5/10)
  • Contact Management: 8.2/10 (Category avg: 8.5/10)

Who Is the Company Behind eFax Online Fax Service?

  • Seller: Consensus Cloud Solutions
  • Company Website:
  • Year Founded: 1995
  • HQ Location: Los Angeles, CA
  • Twitter: @ConsensusCS
    1,288 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    471 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Hospital & Health Care, Health, Wellness and Fitness
  • Company Size: 75% Small, 18% Medium

What Do G2 Reviewers Say About eFax Online Fax Service?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of eFax Online Fax Service, enabling efficient fax management and staff training.
  • Users appreciate the quick and easy online faxing capabilities of eFax Online Fax Service for efficient communication.
  • Users appreciate the convenience and reliability of eFax, making it easy to send faxes from anywhere.
  • Users value the easy access to eFax, allowing seamless use from any location, even on vacation.
  • Users appreciate the convenience of eFax, enabling easy faxing from anywhere and efficient document organization.
Cons
  • Users experience slow fax confirmations and limited features behind paywalls, impacting ease of use and efficiency.
  • Users experience slow performance, with delays in loading and sending faxes that hinder efficiency.
  • Users experience technical issues with eFax, including unreliable loading and occasional lost faxes during sending.
  • Users often face connection issues with eFax, struggling to send faxes and dealing with repeated failures.
  • Users find the pricing of eFax Online Fax Service to be high compared to newer alternatives, especially for infrequent use.

What Are Recent G2 Reviews of eFax Online Fax Service?

Upland InterFAX

Upland InterFAX is an enterprise-class cloud fax solution designed to facilitate the sending and receiving of documents for global organizations. This innovative platform streamlines digital workflows while enhancing fax capabilities for AI-driven data processing. By leveraging cloud technology, InterFAX allows businesses to operate efficiently, regardless of their physical location, making it an essential tool for modern workplaces. The target audience for Upland InterFAX includes businesses of all sizes that require reliable and secure document transmission. This solution is particularly beneficial for organizations with remote workforces, as it enables employees to manage their faxing needs from anywhere, thus improving productivity. InterFAX is well-suited for industries such as healthcare, finance, and legal services, where secure document handling is paramount. With its robust features, it addresses the challenges of traditional faxing methods by offering a more streamlined and efficient approach. One of the key features of Upland InterFAX is its seamless integration with various applications, allowing users to incorporate faxing capabilities directly into their existing workflows. This is complemented by a scalable and customizable Developer API, which provides organizations with the flexibility to tailor the solution to their specific needs. By automating fax processes, businesses can reduce manual errors and save time, ultimately leading to enhanced operational efficiency. Additionally, Upland InterFAX prioritizes security, ensuring that sensitive information is protected during transmission. The platform complies with industry standards, making it a trustworthy choice for organizations that handle confidential documents. The ability to enhance faxes for AI-driven data processing further distinguishes InterFAX from traditional fax solutions, as it enables users to extract valuable insights from their documents, facilitating better decision-making. Overall, Upland InterFAX stands out in the cloud fax category by offering a comprehensive solution that meets the demands of modern businesses. Its combination of ease of use, robust security features, and integration capabilities makes it a valuable asset for organizations looking to improve their document management processes. By embracing this cloud-based solution, companies can enhance their workflows and adapt to the evolving landscape of remote work.

Average Rating: 4.6/5.0

Total Reviews: 157

How Do G2 Users Rate Upland InterFAX?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.8/10)
  • Ease of Use: 9.2/10 (Category avg: 8.7/10)
  • Storage: 8.2/10 (Category avg: 8.5/10)
  • Contact Management: 8.4/10 (Category avg: 8.5/10)

Who Is the Company Behind Upland InterFAX?

  • Seller: Upland Software
  • Company Website:
  • Year Founded: 2010
  • HQ Location: Austin, TX
  • LinkedIn® Page: www.linkedin.com
    802 employees on LinkedIn®
  • Ownership: NASDAQ:UPLD

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Medical Practice
  • Company Size: 49% Small, 36% Medium

What Do G2 Reviewers Say About Upland InterFAX?

AI-generated summary from verified user reviews

Pros
  • Users find Upland InterFAX very easy to use, appreciating its seamless setup and convenient email notifications for faxes.
  • Users value the ease of use and integration of Upland InterFAX for seamless faxing within their workflows.
  • Users find the setup of Upland InterFAX incredibly easy, enabling quick and hassle-free use right away.
  • Users value the simple setup and user-friendly design of Upland InterFAX, enhancing workflow efficiency in medical billing.
  • Users love the affordability of Upland InterFAX, making it a great choice for infrequent fax needs.
Cons
  • Users express frustration with fax issues, including confirmation of receipt and limitations for individual plans.
  • Users express frustration with the export limitations of Upland InterFAX, finding it challenging to locate important line items.
  • Users find limited customization options frustrating, especially with plans that don't cater to individual needs and small businesses.
  • Users report issues with messaging problems, including limited fail notices and unreliable password reset emails.
  • Users find the interface a bit outdated, though it remains efficient and reliable for their needs.

What Are Recent G2 Reviews of Upland InterFAX?

Documo

Documo is an AI-powered healthcare document automation platform combining HIPAA-compliant cloud fax with Intelligent Document Processing (IDP) to automate the full lifecycle of unstructured clinical document intake, from the moment a document arrives through classification, data extraction, patient matching, and direct delivery into the EHR. Where most cloud fax solutions stop at secure transmission, Documo goes further, treating every inbound document as structured data waiting to be unlocked. Its AI automatically reads, classifies, and extracts field-level information from referrals, prior authorizations, lab results, consent forms, and clinical records, then routes that data directly into PointClickCare, ModMed, NextGen, and other connected EHR and practice management systems with no manual intervention required. Built for mid-to-large health systems, healthcare organizations, and healthtech integrators, Documo eliminates the document processing bottlenecks that slow care coordination, create compliance risk, and consume clinical and administrative staff time every day. Documo customers see dramatic reductions in manual document handling, faster care coordination, and measurable ROI from day one. If your team is still manually processing faxed referrals, prior authorizations, or clinical records, Documo can help. Schedule a demo today and see how leading healthcare organizations are turning document chaos into automated, EHR-ready workflows.

Average Rating: 4.6/5.0

Total Reviews: 235

How Do G2 Users Rate Documo?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 8.8/10)
  • Ease of Use: 9.4/10 (Category avg: 8.7/10)
  • Storage: 8.8/10 (Category avg: 8.5/10)
  • Contact Management: 8.8/10 (Category avg: 8.5/10)

Who Is the Company Behind Documo?

  • Seller: Documo
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Wilmington, DE
  • LinkedIn® Page: www.linkedin.com
    58 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Hospital & Health Care, Health, Wellness and Fitness
  • Company Size: 52% Small, 26% Medium

What Do G2 Reviewers Say About Documo?

AI-generated summary from verified user reviews

Pros
  • Users enjoy the seamless integration of Documo's faxing services, enhancing communication with helpful notifications and features.
  • Users find Documo to be extremely easy to use, providing a simple and efficient experience for all skill levels.
  • Users praise Documo for its exceptional reliability, ensuring a dependable document handling experience without complications.
  • Users find Documo's simplicity in sending and receiving faxes makes document management hassle-free and efficient.
  • Users find Documo to be affordable, making it a perfect solution for small businesses and advanced users alike.
Cons
  • Users experience fax issues with Documo, noting difficulties in retrieving faxes and cumbersome porting processes.
  • Users face a 1000 person limit on outbound faxes, requiring multiple sends for larger distributions, causing inefficiencies.
  • Users find the difficult learning process challenging, as staff struggle to fully utilize the system effectively.
  • Users find the pricing to be exorbitant, especially for infrequent use, leading to concerns about cost management.
  • Users find the interface usability lacking, often struggling with non-intuitive navigation and lengthy processes for simple tasks.

What Are Recent G2 Reviews of Documo?

What Are G2 Users Discussing About Documo?

GoTo Connect

GoTo Connect is the ultimate business communications solution for small, midsize, and multi-location organizations, delivering powerful cloud-based voice, video, and messaging—plus advanced features—all in one seamless platform. Our award-winning, all-in-one system is simple to deploy, manage, and scale, empowering teams to connect right away. With AI-driven tools like AI Receptionist, robust cloud infrastructure, and deep integrations, GoTo Connect streamlines communication, boosts productivity, and drives seamless collaboration. Connect anywhere, any way: Join meetings, calls, and chats from any device with GoTo Connect’s unified platform, keeping your teams and customers connected—wherever work happens. Easy to use and manage: Our fully hosted system ensures fast setup, effortless scaling, and straightforward management—no IT required. Unmatched reliability: Ensure 99.999% uptime, crystal-clear voice, and top-rated support so your business never misses a beat. Modern automation & AI: GoTo Connect’s built-in AI Receptionist welcomes callers, routes conversations, and automates routine tasks—no third-party apps needed. Built for growth: Enhance your telecommunications with contact center and customer engagement tools that scale as you do. With award-winning support, industry-leading uptime, and top customer satisfaction scores, GoTo Connect isn’t just a phone system—it’s the backbone of meaningful and reliable business communication. Whether you’re streamlining internal calls, running virtual meetings, or enhancing customer engagement, GoTo Connect ensures every interaction is effortless, effective, and ready to help your business succeed.

Average Rating: 4.4/5.0

Total Reviews: 1,390

How Do G2 Users Rate GoTo Connect?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.8/10)
  • Ease of Use: 9.0/10 (Category avg: 8.7/10)
  • Storage: 8.0/10 (Category avg: 8.5/10)
  • Contact Management: 8.5/10 (Category avg: 8.5/10)

Who Is the Company Behind GoTo Connect?

  • Seller: GoTo
  • Company Website:
  • Year Founded: 2003
  • HQ Location: Boston, MA
  • Twitter: @goto
    41,211 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    993 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Information Technology and Services, Hospital & Health Care
  • Company Size: 69% Small, 24% Medium

What Do G2 Reviewers Say About GoTo Connect?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of GoTo Connect, enabling smooth interactions and seamless functionality anywhere.
  • Users appreciate the timely and helpful customer support of GoTo Connect, enhancing their overall experience and efficiency.
  • Users praise the reliability of GoTo Connect, ensuring seamless communication and consistent performance without glitches.
  • Users find the easy setup of GoTo Connect convenient for managing calls and adding new users effortlessly.
  • Users value the user-friendly interface of GoTo Connect, appreciating its ease of use and seamless integration with Microsoft Teams.
Cons
  • Users report frequent call issues with sound quality, delays, and occasional software glitches affecting communication.
  • Users face significant limitations with GoTo Connect, including an outdated app interface and challenging offboarding processes.
  • Users find the limited features frustrating, particularly with complex fax processes and confusing functionality.
  • Users report inconsistent customer service, experiencing both helpful and unhelpful representatives, leading to frustration in problem resolution.
  • Users experience poor customer support, with inconsistent service and difficulty in resolving issues effectively.

What Are Recent G2 Reviews of GoTo Connect?

What Are G2 Users Discussing About GoTo Connect?

OpenText Core Fax

XM Fax is the leading software-based, enterprise-grade Fax over IP (FoIP) solution that makes reliably sending and receiving faxes as easy as using email. At the same time, it also reduces costs and improves security. XM Fax is available either on-premises or via certified ISO/IEC 27001:2013 and PCI DSS compliant cloud solution. XM Fax is designed from the ground up to streamline compliance with HIPAA, GDPR, FERPA, SOX, PCI DSS, and other regulations through features like an event log and optional zero retention. Integrations with MFPs, EMR/EHR solutions, and Exchange/Outlook, as well as free XM Fax iOS/Android mobile apps, further simplify workflows. OpenText is a global leader in the field of enterprise communications solutions. Its suite of enterprise-grade on-premises and cloud fax solutions enable businesses to exchange sensitive and confidential data that meets and exceeds industry regulatory compliance requirements. The company serves businesses, enterprises, and service providers through a global team of customer-focused employees. Its solutions are deployed worldwide across a number of sectors, including education, finance, government, healthcare, manufacturing, retail, and legal services.

Average Rating: 4.5/5.0

Total Reviews: 46

How Do G2 Users Rate OpenText Core Fax?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.8/10)
  • Ease of Use: 9.2/10 (Category avg: 8.7/10)
  • Storage: 9.4/10 (Category avg: 8.5/10)
  • Contact Management: 8.4/10 (Category avg: 8.5/10)

Who Is the Company Behind OpenText Core Fax?

  • Seller: OpenText
  • Year Founded: 1991
  • HQ Location: Waterloo, ON
  • Twitter: @OpenText
    21,565 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    22,835 employees on LinkedIn®
  • Ownership: NASDAQ:OTEX

Who Uses This Product?

  • Top Industries: Higher Education, Information Technology and Services
  • Company Size: 47% Medium, 40% Large

What Are Recent G2 Reviews of OpenText Core Fax?

HelloFax

By removing paper from the process, HelloFax has removed your need to own a fax machine. With HelloFax, everyone in your company can conveniently send and receive faxes online.

Average Rating: 4.5/5.0

Total Reviews: 57

How Do G2 Users Rate HelloFax?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 8.8/10)
  • Ease of Use: 9.3/10 (Category avg: 8.7/10)
  • Storage: 8.4/10 (Category avg: 8.5/10)
  • Contact Management: 9.1/10 (Category avg: 8.5/10)

Who Is the Company Behind HelloFax?

  • Seller: Dropbox
  • Year Founded: 2007
  • HQ Location: San Francisco, California
  • Twitter: @Dropbox
    3,279,477 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    4,183 employees on LinkedIn®
  • Ownership: NASDAQ: DBX

Who Uses This Product?

  • Company Size: 44% Small, 42% Medium

What Are Recent G2 Reviews of HelloFax?

What Are G2 Users Discussing About HelloFax?

WestFax

WestFax is an enterprise-grade cloud fax and document delivery platform built for regulated industries, enabling organizations to send, receive, and automate fax workflows with unmatched delivery performance, compliance, and integration flexibility. Designed for healthcare, government, legal, and financial services, WestFax delivers secure, reliable faxing through a cloud-first architecture backed by expert U.S.-based support. WestFax offers multiple delivery options—secure web portal, email-to-fax/fax-to-email, REST API, and MFP/print drivers—making it easy to integrate into existing IT environments without costly re-platforming. Centralized administration includes granular user roles, audit trails, retention policies, and eDiscovery-ready exports. Elastic capacity, number porting, and enterprise SSO ensure the platform scales with business needs. Key features and benefits include: High delivery success rates through carrier-grade routing, smart retries, and proactive monitoring Compliance and security with HIPAA alignment, BAAs, encryption in transit/at rest, IP allowlists, and detailed audit logs. Flexible integrations with Microsoft 365, Teams, Outlook, EHR/RCM systems, SFTP/folder watch, and APIs. SLA-backed reliability with transparent pricing, predictable billing, and zero hidden fees. U.S.-based senior support delivering fast, knowledgeable assistance for regulated IT environments. AI-powered automation for OCR, document classification, and rules-based routing into downstream systems. By combining compliance-grade security, SLA-driven uptime, and integration versatility, WestFax helps enterprises achieve higher fax completion rates, streamline document workflows, and reduce operational costs. Whether deployed as a standalone secure fax service or embedded into existing applications, WestFax provides the delivery performance, transparency, and support that mission-critical organizations demand.

Average Rating: 4.8/5.0

Total Reviews: 31

How Do G2 Users Rate WestFax?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 8.8/10)
  • Ease of Use: 9.3/10 (Category avg: 8.7/10)
  • Storage: 8.5/10 (Category avg: 8.5/10)
  • Contact Management: 8.9/10 (Category avg: 8.5/10)

Who Is the Company Behind WestFax?

  • Seller: WestFax
  • Year Founded: 1999
  • HQ Location: Centennial, US
  • Twitter: @westfaxinc
    866 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    16 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care
  • Company Size: 26% Medium, 23% Small

What Do G2 Reviewers Say About WestFax?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of WestFax, enabling efficient faxing without concerns about failures or malfunctions.
  • Users value the reliability and ease of use of WestFax for seamless electronic faxing in healthcare.
  • Users highlight the simple setup process of WestFax, making it effortless for staff to start using effectively.
  • Users value the implementation ease of WestFax, finding setup simple and training efficient for all staff levels.
  • Users appreciate the efficient feature set of WestFax, significantly aiding in communication and workflow management.
Cons
  • Users face a difficult setup process with WestFax, making initial configuration time-consuming and confusing.
  • Users experience fax issues such as lack of search features and unclear error messages, complicating usage.
  • Users find the poor interface design of WestFax clunky and challenging, complicating navigation and setup.
  • Users find the user interface outdated and face challenges with setup, impacting overall usability of WestFax.
  • Users find the outdated design of WestFax cumbersome, impacting the overall usability and user experience.

What Are Recent G2 Reviews of WestFax?

What Are G2 Users Discussing About WestFax?

Sfax

Designed to withstand the rigors of healthcare, Sfax enables you to send, receive, annotate, digitally sign and manage faxes without printing a single physical document. All your documents are protected by strong encryption within our SSAE16 Type 2 data centers. Safely manage all your faxing with powerful, easy to use features and enterprise-level flexibility with our Fax API for easy interoperability.

Average Rating: 3.7/5.0

Total Reviews: 14

How Do G2 Users Rate Sfax?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.8/10)
  • Ease of Use: 8.6/10 (Category avg: 8.7/10)

Who Is the Company Behind Sfax?

  • Seller: Consensus Cloud Solutions
  • Year Founded: 1995
  • HQ Location: Los Angeles, CA
  • Twitter: @ConsensusCS
    1,288 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    471 employees on LinkedIn®
  • Ownership: NASDAQ: CCSI

Who Uses This Product?

  • Top Industries: Hospital & Health Care
  • Company Size: 64% Small, 14% Large

What Are Recent G2 Reviews of Sfax?

CocoFax

CocoFax is an online HIPAA-compliant fax solution provider, integrated with Google, Microsoft, Slack and many others. It offers an easy-to-use alternative to fax machines for individual users, allowing them to fax from Google(Google Drive, Docs, Sheets), Microsoft(Word, PPT…) and email to fax(Gmail, hotmail, Yahoo..) , whether with a computer, cell phone or a Mac. Businesses can also easily integrate CocoFax into their workflow, adding team members and assigning roles and numbers in their account. With its 2FA and TLS 1.2 and AES 256 encryption measures, CocoFax makes sure that all data is well protected for businesses of all sectors and sizes. Users can also port their existing numbers to CocoFax at zero cost. It is easy, quick, secure with 24/7 live support for all possible queries. For enterprises, CocoFax also supports API connections to customize easy faxing solutions.

Average Rating: 4.6/5.0

Total Reviews: 184

How Do G2 Users Rate CocoFax?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.8/10)
  • Ease of Use: 9.6/10 (Category avg: 8.7/10)
  • Storage: 9.4/10 (Category avg: 8.5/10)
  • Contact Management: 9.2/10 (Category avg: 8.5/10)

Who Is the Company Behind CocoFax?

  • Seller: CocoFax
  • HQ Location: Singapore
  • Twitter: @coco_fax
    1,501 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    5 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Accounting
  • Company Size: 73% Small, 21% Medium

What Do G2 Reviewers Say About CocoFax?

AI-generated summary from verified user reviews

Pros
  • Users value the reliable and fast faxing services of CocoFax, appreciating its ease of use and excellent quality.
  • Users appreciate the ease of use of CocoFax, allowing effortless faxing from desktops and mobile devices.
  • Users appreciate the email notifications from CocoFax, making fax management convenient and hassle-free.
  • Users value the free services of CocoFax, enjoying unlimited trials without the hassle of temporary fax numbers.
  • Users find implementation easy, seamlessly integrating CocoFax into their workflow, enhancing their faxing experience without complications.
Cons
  • Users face billing issues with CocoFax, struggling to get refunds and experiencing unresponsive customer support.
  • Users report a difficult setup with CocoFax, facing unresponsive support and functionality issues despite payment.
  • Users report significant fax issues with CocoFax, facing unresponsive support and persistent errors despite payment.
  • Users mention the 60-page monthly limit, which may not impact everyone but can be restrictive for some.
  • Users express frustration over the limited customization of the facsimile cover page in CocoFax.

What Are Recent G2 Reviews of CocoFax?

Fax.Plus

Fax.Plus is an extremely secure HIPAA and SOC 2 Type 2 compliant online faxing solution for businesses of all sizes, from large enterprises to SMEs and even individuals. Fax.Plus Features: • Extremely easy to use with availability on multiple platforms, including web, mobile, email, and more. • Set up team with the option to assign one/multiple fax numbers to one/multiple members. • Programmable fax API to integrate online fax functionalities into your own software. • Compliant with the world’s strictest data regulations such as ISO 27001, SOC2 Type 2, … • HIPAA compliant faxing solution for healthcare providers to transmit individuals’ protected health information (PHI). • Data encryption in transit and at rest. • Date residency to meet all your data compliance requirements. • Extensive integrations: Slack, Zapier, Google Workspace, Microsoft, ... • Single Sign-On (SSO). See the full features set here: https://www.fax.plus/features

Average Rating: 4.6/5.0

Total Reviews: 60

How Do G2 Users Rate Fax.Plus?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.8/10)
  • Ease of Use: 9.6/10 (Category avg: 8.7/10)
  • Storage: 8.3/10 (Category avg: 8.5/10)
  • Contact Management: 8.6/10 (Category avg: 8.5/10)

Who Is the Company Behind Fax.Plus?

  • Seller: Alohi
  • HQ Location: Plan-les-Ouates, Geneva
  • LinkedIn® Page: www.linkedin.com
    34 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Health, Wellness and Fitness, Hospital & Health Care
  • Company Size: 77% Small, 23% Medium

What Do G2 Reviewers Say About Fax.Plus?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the affordable and reliable faxing service of Fax.Plus, enhancing their document handling experience.
  • Users appreciate the ease of use in Fax.Plus, noting its intuitive interface and helpful customer support.
  • Users appreciate the helpful customer support and appreciate the intuitive ease of use of Fax.Plus.
  • Users appreciate the quick and helpful customer support provided by Fax.Plus, enhancing their overall experience.
  • Users find Fax.Plus to be an affordable service that meets their faxing needs effectively.
Cons
  • Users find the expensive pricing structure of Fax.Plus prohibitive, particularly for basic HIPAA compliance needs.
  • Users find the fax tracking system inefficient, as it inaccurately counts pages and lacks essential support features.
  • Users face time-consuming verification and import limitations that hinder efficiency and complicate document handling.
  • Users express frustration over poor customer support, citing unresolved issues and lack of direct assistance options.
  • Users express dissatisfaction with billing issues that arise repeatedly and are difficult to resolve with customer service.

What Are Recent G2 Reviews of Fax.Plus?

What Are G2 Users Discussing About Fax.Plus?

OpenText Fax (RightFax)

OpenText™ RightFax is a centralized fax server solution that provides the best foundational platform for secure faxing capabilities across an entire organization. As the most powerful fax server in the industry, organizations leverage RightFax to build a robust communication ecosystem that is integrated and automated to reduce risk, enable compliance, and accelerated time to revenue. RightFax integrates fax with email, desktop, and document management applications, and enables high-volume, automated fax delivery from CRM, ERP, ECM, vertical and other host applications. When you need to integrate fax with applications that control your business processes, RightFax is the fax server that accelerates the speed at which you do business.

Average Rating: 4.1/5.0

Total Reviews: 20

How Do G2 Users Rate OpenText Fax (RightFax)?

  • Has the product been a good partner in doing business?: 7.0/10 (Category avg: 8.8/10)
  • Ease of Use: 8.1/10 (Category avg: 8.7/10)
  • Storage: 10.0/10 (Category avg: 8.5/10)
  • Contact Management: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind OpenText Fax (RightFax)?

  • Seller: OpenText
  • Year Founded: 1991
  • HQ Location: Waterloo, ON
  • Twitter: @OpenText
    21,565 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    22,835 employees on LinkedIn®
  • Ownership: NASDAQ:OTEX

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Insurance
  • Company Size: 55% Large, 32% Medium

What Are Recent G2 Reviews of OpenText Fax (RightFax)?

What Are G2 Users Discussing About OpenText Fax (RightFax)?

FaxZero

Send faxes for free to anywhere in the U.S. and Canada

Average Rating: 4.6/5.0

Total Reviews: 15

How Do G2 Users Rate FaxZero?

  • Ease of Use: 10.0/10 (Category avg: 8.7/10)
  • Storage: 10.0/10 (Category avg: 8.5/10)
  • Contact Management: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind FaxZero?

  • Seller: Faxzero
  • HQ Location: N/A
  • Twitter: @faxzero
    494 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 63% Small, 31% Medium

What Are Recent G2 Reviews of FaxZero?

What Are G2 Users Discussing About FaxZero?

MyFax

MyFax is an internet-based fax service provider that facilitates the transmission of faxes through a local, toll-free or international fax number. It was developed to provide a simple alternative to traditional fax machines. MyFax provides busy professionals with the convenience and financial advantages that come with the ability to receive and send a fax online. Because everything is handled in the cloud, there is no need for any software or specialized equipment. MyFax gives you powerful tools to simplify faxing: Fax, print, store, and access PDFs anytime. Send and receive faxes directly from email. Use up to five email addresses to transmit documents. Deliver faxes to as many as 50 different numbers. Get quick help with responsive email and chat support. Access a knowledge base with answers to common questions. Fax on the go with the MyFax mobile app. Check, send, and receive faxes from anywhere on Android or iOS with a flexible monthly or annual plan.

Average Rating: 2.8/5.0

Total Reviews: 9

How Do G2 Users Rate MyFax?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.8/10)
  • Ease of Use: 6.0/10 (Category avg: 8.7/10)
  • Storage: 6.7/10 (Category avg: 8.5/10)
  • Contact Management: 5.8/10 (Category avg: 8.5/10)

Who Is the Company Behind MyFax?

  • Seller: Consensus Cloud Solutions
  • Year Founded: 1995
  • HQ Location: Los Angeles, CA
  • Twitter: @ConsensusCS
    1,288 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    471 employees on LinkedIn®
  • Ownership: NASDAQ: CCSI

Who Uses This Product?

  • Company Size: 60% Small, 40% Medium

What Are Recent G2 Reviews of MyFax?

What Are G2 Users Discussing About MyFax?

Neeraja Prakash
NP
Researched and written by Neeraja Prakash
Updated October 3, 2024