AF

Verified User in Food & Beverages

Small-Business (50 or fewer emp.)

11/22/2023

"It has made managing reservations much easier."

4/5

What do you like best about Eat App?

Easy to implement and use. Automatically capturing reservations online. Being able to manage the table reservations in the dining room. Adding the reservation link to our website and social media for easy booking. Review collected by and hosted on G2.com.

What do you dislike about Eat App?

Not being able to delete cancelled reservations. Review collected by and hosted on G2.com.

TW

Tatiana W.

Small-Business (50 or fewer emp.)

11/19/2023

"Great App"

4/5

What do you like best about Eat App?

It helps keep everything in order and it is organized. Review collected by and hosted on G2.com.

What do you dislike about Eat App?

That I can't tell people no and that sometimes it is slow Review collected by and hosted on G2.com.

AH

Verified User in Hospitality

Mid-Market (51-1000 emp.)

8/29/2023

"User Friendly - Easy to understand and use it, with lots of features useful for Restaurant."

5/5

What do you like best about Eat App?

The Best in Eat App is easy to use it . Detailed Report for CRM. Table Management system at best. Reservation Management is so easy for a Team member to feed in information and just a click away to confirm the reservation to a Guest Review collected by and hosted on G2.com.

What do you dislike about Eat App?

Actually Nothing , they continiously upgarde the systems to make Eat App User Friendly. As the Eat App Team are accomodative for any assitance required, they are all very Helpful. Review collected by and hosted on G2.com.

Response from Saif Alnasur of Eat App

edit

We greatly appreciate your positive review of Eat App! We're thrilled to hear that you find it user-friendly and packed with valuable features for restaurants.

It's fantastic that you're benefiting from the ease of use, detailed CRM reports, and the efficiency of our table and reservation management systems. We're dedicated to making the user experience seamless and productive.

Your acknowledgment of our continuous system upgrades and accommodating team means a lot. We're committed to providing exceptional support whenever needed.

We're pleased to have been instrumental in resolving any technical issues swiftly, ensuring your reservations run smoothly.

Thank you for your kind words and trust in Eat App!

WK

Wael K.

Mid-Market (51-1000 emp.)

9/6/2023

"Good app and helps the daily operations"

4/5

What do you like best about Eat App?

Reliable easy to use for the daily operation

In terms of booking and reservations from custodnrs

And arranging tables Review collected by and hosted on G2.com.

What do you dislike about Eat App?

Back end sometimes u face difficulty finding things but all in alk it is good Review collected by and hosted on G2.com.

TL

Timothy L.

Small-Business (50 or fewer emp.)

8/17/2023

"Very easy to use & Learn"

4/5

What do you like best about Eat App?

i love that my resident can operate the App Review collected by and hosted on G2.com.

What do you dislike about Eat App?

i wish the table sections were outlined so you can customize your floor plan to make it look like the real floor plan Review collected by and hosted on G2.com.

Response from Saif Alnasur of Eat App

edit

Thank you for your review! We're delighted that you find Eat App easy to use and learn, and that even your residents can operate it smoothly.

We've noted your feedback about table sections and customization. Just to let you know, we do support the option to upload a picture of your floorplan on both the iPad and web versions of Eat App. This picture will appear right behind your tables, allowing you to create a layout that resembles your real floor plan.

We're glad Eat App is working well for you without any problems. If you have more insights to share, we're all ears. Thank you for choosing Eat App!

AK

Adnan K.

Director Rooms - F&B Reservations

Mid-Market (51-1000 emp.)

8/19/2023

"Easy & Efficient"

5/5

What do you like best about Eat App?

User friendly, easy to understand and reports Review collected by and hosted on G2.com.

What do you dislike about Eat App?

nothing, but if it is more advance in everything will make it the best Review collected by and hosted on G2.com.

Response from Saif Alnasur of Eat App

edit

Thank you for your review! We're thrilled that you find Eat App easy to use and efficient, with a user-friendly interface and clear reports.

We appreciate your feedback about advancing the platform. We're continuously working to enhance our features to provide the best experience possible.

It's great to know that Eat App is helping you with overall reservation operations and restaurant space management. If you have any more insights to share, we're here to listen. Thank you for choosing Eat App!

UH

Verified User in Hospitality

Small-Business (50 or fewer emp.)

9/6/2023

"Nice App"

4/5

What do you like best about Eat App?

Online reservation system, nice navigation, good view Review collected by and hosted on G2.com.

What do you dislike about Eat App?

Easy to use, interface good, contact details can store Review collected by and hosted on G2.com.

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