--- title: Eat App Reviews meta\_title: 'Eat App Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 57 reviews by the users' company size, role or industry to find out how Eat App works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 57 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Reservation url: https://www.g2.com/categories/reservation --- # Eat App Reviews & Product Details Eat App is the leading reservation and guest management software for restaurants across the globe. Boasting features like advanced CRM, reporting, automation, waitlist and more, Eat provides world-class restaurants with a one-stop solution for all their management needs. Along with strategic partnerships with industry leaders like The Ritz Carlton Group and Fairmont Hotels and Resorts, Eat App has raised USD $16M to date, including investments from renowned Silicon Valley VC 500 Startups and MEVP, making it one of Forbes 50 Most-Funded Startups In The Middle East. Eat App's guest and reservation management system comprises of an extensive set of features including advanced CRM, reporting, and guest database aimed at helping restaurants improve operational efficiency, increase revenue, and create a seamless guest experience by harnessing the power of guest data. With a mission to help restaurants provide the best guest experience in an efficient manner, Eat App's system allows restaurant staff to manage guest flow, control shifts, and set capacity. Eat App also integrates with other restaurant technologies like POS and PBX phone systems, further streamlining restaurant operations, and helping build comprehensive guest profiles with data from multiple sources. Additionally, Eat App's extensive reporting system also provides in-depth guest & reservation data analytics with the aim to help managers track restaurant performance and make data-backed decisions. Built on a cloud-based system, Eat App is a cross-platform technology that syncs across multiple devices including native iPad, Android, and iPad apps. Eat App also provides a centralized system for managing multiple restaurants by combining reservations, guest databases, analytics, and reservations for all restaurants in one location. * * * Seller [Eat App](https://www.g2.com/sellers/eat-app) Discussions [Eat App Community](https://www.g2.com/products/eat-app-eat-app/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Sorav Agarwal Show More ## Pricing Pricing provided by Eat App. ### Free $0.00 Per Month ### Starter $49.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/eat-app-eat-app/pricing) ## Top-Rated Alternatives [ ![OpenTable for Restaurants](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "OpenTable for Restaurants") OpenTable for Restaurants 4.4/5(284) ](https://www.g2.com/products/opentable-for-restaurants/reviews) [ ![Owner.com](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Owner.com") Owner.com 4.8/5(415) ](https://www.g2.com/products/owner-com/reviews) [ ![Toast](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toast") Toast 4.2/5(371) ](https://www.g2.com/products/toast/reviews) [ View All Alternatives ](https://www.g2.com/products/eat-app-eat-app/competitors/alternatives) ## User Insights Average based on 57 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Eat App Integrations (5) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Micros ](https://www.g2.com/products/micros/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Oracle MICROS Simphony ](https://www.g2.com/products/oracle-micros-simphony/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PAR POS ](https://www.g2.com/products/par-pos/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WhatsApp Business Platform ](https://www.g2.com/products/whatsapp-business-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WordPress.com ](https://www.g2.com/products/wordpress-com/reviews) Show More AB Akhtar B. Project Manager Enterprise (\> 1000 emp.) 7/30/2025 "My Perspective (3‑Year Corporate Experience Across 10 Restaurants)" 5/5 What do you like best about Eat App? 've been running multiple venues remotely thanks to Eat App — it delivers powerful visibility, automation, and control that a hospitality group really needs. On any mobile device, I can see booked covers, shift patterns, no‑shows, and waitlists in real time. Their AI‑driven seating logic helps maximize table turns across even complex floor plans, so we fill more seats intelligently. Their reporting dashboard is particularly helpful — I can slice data by location, shift, guest spend, or marketing channel. These insights guide our operational decisions and boost revenue-per-cover. The layered guest CRM and tagging allow personalized hospitality: we can automate birthday messages, identify VIPs, and refine promotions for different segments. From my vantage point, the full package (Enterprise) gives you absolute control over a multi-venue operation — seamless integrations, unlimited messaging, and advanced automation. But the Pro (medium) plan isn’t to be underestimated: it packs most operational power at a more accessible price point, especially for businesses scaling up. In summary, Eat App has been a game‑changer for managing multiple restaurants on autopilot. Their Pro package offers exceptional value for fast-growing operations that need CRM, automation, and multi-channel bookings. And the Enterprise tier delivers the ultimate toolkit for larger groups requiring full integration, unlimited messaging, and complete reporting control. Having used it day in and day out, I can confidently say: Eat App makes remote restaurant management feel effortless, insightful, and scalable. Review collected by and hosted on G2.com. What do you dislike about Eat App? I am very sorry, but I have nothing to say on this side. Review collected by and hosted on G2.com. What problems is Eat App solving and how is that benefiting you? Before adopting Eat App, we were managing reservations manually through Excel sheets and handwritten logs. This process was time-consuming, prone to errors, and made it difficult to coordinate across our 10 venues. Eat App streamlined all of that — it automated our reservation flow, eliminated double bookings, reduced the workload on our frontline teams, and provided real-time visibility at both the outlet and corporate levels. It has also helped us move from reactive to proactive management by giving us clear insights into guest behavior, peak hours, and no-show trends. We now make smarter staffing decisions, optimize seating, and deliver more consistent guest experiences — all while saving hours of admin work each week. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Rocio C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rocio C.") RC Rocio C. Regional Marketing Manager Mid-Market (51-1000 emp.) 7/29/2025 "The Best Platform by Far!" 5/5 What do you like best about Eat App? EatApp as a system is excellent, reliable, efficient, and user-friendly. But what truly sets them apart is their incredible team. They are highly professional, always ready to help, and consistently supportive. We really appreciate the ongoing training they provide and their commitment to continuously improving the system. It’s clear they listen to feedback and genuinely care about helping restaurants succeed. Review collected by and hosted on G2.com. What do you dislike about Eat App? The email campaign tool is still a bit of a challenge for me, but I really appreciate the updates and improvements EatApp has made to make it easier for restaurants to use. It’s clear they’re listening to feedback and working to make the platform more intuitive and effective. Looking forward to seeing it evolve even further! Review collected by and hosted on G2.com. What problems is Eat App solving and how is that benefiting you? Duplicate data is a common issue in restaurants, but EatApp is continuously working to improve the system and minimize this problem. We’ve already noticed positive changes, and it’s great to see how committed the team is to refining the platform. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Adhiyanto G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adhiyanto G.") AG Adhiyanto G. Group Director of Marketing & Communications Enterprise (\> 1000 emp.) 7/29/2025 "We have been using for one year and highly recommend EatApp" 5/5 What do you like best about Eat App? Improved booking efficiency: It allows guests to book our restaurants directly and receive instant confirmation, streamlining the reservation process. Centralised CRM: We appreciate the ability to track guest data, dining habits, and repeat visits. The CRM is also useful for email campaigns and WhatsApp marketing blasts. Intuitive and user-friendly system: The platform is easy to navigate and implement across our team. Measurable business growth: We can now track restaurant booking growth, which has been valuable in justifying our F&B marketing campaigns. Proactive support team: We particularly value Hind and the support team for their responsiveness. Unlike typical support systems, they engage with us directly, including conference calls to guide us on how to maximise EatApp’s features. Competitive offering: After comparing with other vendors like TableCheck and SevenRooms, we found EatApp to be diverse in its features and competitively priced. While SevenRooms offers similar features, it comes at a much higher cost and less frequent sales engagement. Review collected by and hosted on G2.com. What do you dislike about Eat App? WhatsApp confirmation integration: I wish the confirmation process included WhatsApp in addition to email. Currently, WhatsApp messaging is limited and requires purchasing extra credits, which might be due to Meta’s policies but is still an area for improvement. Better source tracking: The tracking of booking sources is not fully accurate yet. It would be helpful if EatApp could better trace engagement from specific campaigns (e.g., Instagram or WhatsApp) to more clearly identify where guests are interacting with us. Review collected by and hosted on G2.com. What problems is Eat App solving and how is that benefiting you? Tracking booking business for our restaurants, identifying opportunity, looking at the CRM for campaign opportunities. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic SS Samer S. Manager Mid-Market (51-1000 emp.) 6/13/2026 "Excellent UI/UX for Fast, Efficient Reservation Management" 4.5/5 What do you like best about Eat App? Excellent UI/UX making reservation management fast and efficient. Review collected by and hosted on G2.com. What do you dislike about Eat App? More flexible integrations with POS and third-party platforms would be beneficial Review collected by and hosted on G2.com. What problems is Eat App solving and how is that benefiting you? Eat App helps us reduce no-shows, manage reservations efficiently Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants") ER Verified User in Restaurants Small-Business (50 or fewer emp.) 7/23/2026 "Easy-to-Use Reservation Tool with Everything I Need" 5/5 What do you like best about Eat App? Easy to use and everything i need for reservation was in it. Review collected by and hosted on G2.com. What do you dislike about Eat App? Payment still showing even already paid. Review collected by and hosted on G2.com. What problems is Eat App solving and how is that benefiting you? widget to another website Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Daryl E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daryl E.") DE Daryl E. Marketing Consultant Small-Business (50 or fewer emp.) 7/29/2025 "Good for communicating with customers" 5/5 What do you like best about Eat App? It's a good way to communicate with customers, both at the time of booking and for keeping in touch afterwards. technical support has always responded quickly whenever needed. Review collected by and hosted on G2.com. What do you dislike about Eat App? It's fairly simple to use. Amending an existing email template and 'Saving As' another template would be helpful, rather than having to start again to create a new template. So, opening your latest email template, Mother's day email, for example. Then making changes and saving as fathers day template. That way, you could reuse mulitple similar looking templates rather than having to start from scratch each time, or overwrite your old design. Review collected by and hosted on G2.com. What problems is Eat App solving and how is that benefiting you? Helps to gather the customer information whilst booking so that you may remarket to the dataset. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![petronille s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "petronille s.") PS petronille s. outlet manager Small-Business (50 or fewer emp.) 7/29/2025 "good app for booking and reservation table" 4/5 What do you like best about Eat App? block time and guest confirm booking as per time Review collected by and hosted on G2.com. What do you dislike about Eat App? Go to Reservations or Bookings. Use the search bar to look up the reservation — you can search by guest name, phone number, or date. Click on the reservation to view details (guest info, table, time, special requests, etc.). Review collected by and hosted on G2.com. What problems is Eat App solving and how is that benefiting you? verbooking and lost reservations – keeps all bookings in one digital system, avoiding manual errors. Table and floor management issues – provides real-time table availability and optimizes seating. Lack of guest data – stores guest history, preferences, and visit frequency for better service. Cancellations and no-shows – uses automatic confirmations and reminders to reduce them. Inefficient communication – sends SMS/email confirmations and allows quick updates. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AC Alexander C. Manager Small-Business (50 or fewer emp.) 7/29/2025 "Best so far" 5/5 What do you like best about Eat App? After fiddling around with other booking management systems eat app is one of the best I’ve used. It is easy to use and with its simple design easy to visualise table utilisation and turnover times. One of the best features is its online booking ability with multiple links and pacing ability to allow customers to book themselves in without messing the order of the day. Review collected by and hosted on G2.com. What do you dislike about Eat App? Only down side is lack of text messages customers revive as only allows a few per month so often have customers calling to confirm bookings. Review collected by and hosted on G2.com. What problems is Eat App solving and how is that benefiting you? Helping facilitate people booking tables to help maximise covers we do every night. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic KK Kaila K. Owner Mid-Market (51-1000 emp.) 7/31/2025 "Excellent!" 5/5 What do you like best about Eat App? We have all our booking in one safe place and its very easy to use. It was very quick for us to upload our previous reservations to. They are really helpful via email & super fast at responding. We use it for both lunch and dinner every day. Review collected by and hosted on G2.com. What do you dislike about Eat App? I do feel it can be a bit pricey with the SMS options. Review collected by and hosted on G2.com. What problems is Eat App solving and how is that benefiting you? We have a hotel that also serves outside diners for lunch and dinner, we would get table bookings months in advance this app really helped to monitor the bookings and know there were in a safe place. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants") AR Verified User in Restaurants Mid-Market (51-1000 emp.) 11/12/2025 "Outstanding Usability and Seamless Integration" 5/5 What do you like best about Eat App? Usability, features, integration, analytics, friendly and fast customer support on whatsapp Review collected by and hosted on G2.com. What do you dislike about Eat App? Iframe integration, would be great if the height of the iframe could be dynamic so it looks better. Basically integration on your own site can be improved. Review collected by and hosted on G2.com. What problems is Eat App solving and how is that benefiting you? Easy to get overview of reservations and customer interaction. (customer profile has a good foundation) Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite ## Pricing Options Pricing provided by Eat App. ### Free $0.00 Per Month ### Starter $49.00 Per Month ### Basic Starting at $129.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/eat-app-eat-app/pricing) Eat App Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c153373aa7aa834a4234a1a2bb2de846/opentable-for-restaurants.png "Product Avatar Image") OpenTable for Restaurants 4.4/5(284) [ Compare Now ](https://www.g2.com/compare/eat-app-eat-app-vs-opentable-for-restaurants) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_959042454e45203495e2dbd974765fdd/sevenrooms.png "Product Avatar Image") SevenRooms 4.7/5(76) [ Compare Now ](https://www.g2.com/compare/eat-app-eat-app-vs-sevenrooms) ##### ##### Eat App Features Agentic AI - Restaurant Reservations Autonomous Task Execution Cross-system Integration Natural Language Interaction [ View More Features ](https://www.g2.com/products/eat-app-eat-app/features) ##### Categories on G2 [Restaurant Marketing Tools](https://www.g2.com/categories/restaurant-marketing-tools)[Restaurant Reservations](https://www.g2.com/categories/restaurant-reservations) ##### Explore More [What's the most reliable eCDN based on broadcast operations reviews for delivery reliability?](https://www.g2.com/discussions/what-s-the-most-reliable-ecdn-based-on-broadcast-operations-reviews-for-delivery-reliability)[What is the best image optimization software for speeding up a WordPress site without noticeably degrading image quality or breaking the visual design?](https://www.g2.com/discussions/what-is-the-best-image-optimization-software-for-speeding-up-a-wordpress-site-without-noticeably-degrading-image-quality-or-breaking-the-visual-design)[Which pharmacy management systems have strong customer support for pharmacy companies under 50 people?](https://www.g2.com/discussions/which-pharmacy-management-systems-have-strong-customer-support-for-pharmacy-companies-under-50-people) [Leading spend management services for startups](https://www.g2.com/discussions/leading-spend-management-services-for-startups-which-tools-help-you-move-fast-without-losing-control)[What terminal emulator software works best for legacy mainframe system access and administration?](https://www.g2.com/discussions/what-terminal-emulator-software-works-best-for-legacy-mainframe-system-access-and-administration)[Best sales team training solutions for cloud services](https://www.g2.com/discussions/best-sales-team-training-solutions-for-cloud-services) [Show MoreShow Less](javascript:void(0);)