E-goi Reviews & Product Details

As a small nonprofit, having free access to a professional marketing platform through the E-goi Apoia programme makes a real difference for us. It brings together email marketing, forms, automation and reports in one place, so we can organise the contacts we collect at our events and activities and keep our volunteers, partners and donors informed regularly. The online help articles are clear and explain each step, which helped us prepare our contact list for import without much difficulty. Review collected by and hosted on G2.com.

We are still in our first weeks with E-goi, so it is early to point out major downsides. So far, the main challenge has been the learning curve: understanding how to prepare our contact list and match the columns when importing took some time at first. A short step-by-step guide inside the platform for first-time users, especially for small teams without technical experience, would make the start easier. Review collected by and hosted on G2.com.

We mainly use E-goi to send our monthly newsletter, sharing our cultural programme and upcoming activities with our community. One of the features we value most is the ability to duplicate previous newsletter templates and adapt them to each month's programme. This saves us time and makes our communication workflow much more efficient. We also use E-goi's subscription pages, which allow people to sign up for our newsletter independently, reducing manual work and making it easier to grow our mailing list. Review collected by and hosted on G2.com.

Writing and formatting newsletter content could be more intuitive and flexible. The available text formatting and visual design options are somewhat limited, particularly when it comes to font variety and typographic hierarchy. More font choices and formatting features would help us structure information more clearly, highlight key messages and create more visually engaging newsletters. Review collected by and hosted on G2.com.

What I love most about E-goi is that it is an all-in-one marketing platform that combines email, SMS, and automation in a simple way. It is very intuitive, reliable, and fully GDPR-compliant, which gives us complete peace of mind in managing communication with our partners and community. Review collected by and hosted on G2.com.

The process of validating DNS settings (SPF, DKIM, DMARC) on the panel is sometimes unstable and inconsistent. During setup, the verification of records seemed random, with the same configuration sometimes appearing green (valid) and other times turning red (error) without any changes made, causing some confusion and wasting time in the initial setup. Review collected by and hosted on G2.com.

I use E-goi to send newsletters and I like the ease of use and accessibility of the platform. The email editor is intuitive, the templates save a lot of time, and everything is in Portuguese. I can quickly create and send campaigns, manage contact lists in one place, and see in the reports who opens and clicks on the emails. I also like being able to schedule sends and segment contacts, the good deliverability, and the quality-price ratio for a small business. The initial setup was simple and quick: I created the account, imported the contacts, and sent the first newsletter without needing technical knowledge. Since I do everything within the platform, the process is simple, and the support responds well when I need it. I would recommend E-goi to small businesses looking for an easy and accessible tool for newsletters. Review collected by and hosted on G2.com.

Overall, I am satisfied, but the interface has many options, and at first, it takes some time to find certain more advanced features. I think the automation and advanced segmentation options could be more visible in the menu. Quick tutorials or tips within the platform would help new users take advantage of everything faster. Review collected by and hosted on G2.com.

What I like best about E-goi is that it brings several communication and marketing tools together in one platform. For a sports club such as Sporting Clube da Covilhã, this makes it easier to communicate with members, supporters, partners and the wider community through email campaigns, web push notifications, SMS and social media.

The campaign automation and contact segmentation features are particularly valuable because they help us send more relevant communications instead of treating every contact in the same way. The forms and landing pages can also make it easier to collect new supporters, newsletter subscribers and potential donors. Review collected by and hosted on G2.com.

The main aspect I dislike about E-goi is that the platform offers so many features that it can feel overwhelming at first. New users may need some time to understand the contact structure, segmentation, automations, integrations and reporting tools. Review collected by and hosted on G2.com.

I like having multiple tools available on the same platform, which makes organization easier and allows me to explore new ways to communicate with my audience as the business grows. I also value the ability to start with an affordable solution and explore other features as the business evolves, keeping the platform centralized without complicating or increasing business management costs. Review collected by and hosted on G2.com.

The main limitation I feel is the ability to manage only one contact list on the free plan. I understand there are differences between the plans, but having a bit more flexibility in organizing contacts would be useful for those starting out and still developing their marketing strategy. It would be interesting to allow the creation of two or three contact lists on the free plan, even with a reduced limit of contacts per list. This would allow better audience segmentation, separating clients from potential clients, without having to upgrade right at the start. I also had some difficulty with the initial setup, but the tutorials helped. Review collected by and hosted on G2.com.

E-goi has been an essential tool for our communication with the community. The drag-and-drop interface greatly facilitates campaign creation, saving the team's time and allowing even those without technical experience to participate in the process.

Specific benefits:

Integrations: The connection with other tools we use (such as Google Workspace) streamlines the workflow.

Pricing/ROI: The nonprofit version is a huge differentiator for third-sector organizations, allowing us to expand our reach without compromising the budget.

Support: Whenever we needed it, the service was quick and attentive, helping to resolve practical doubts.

AI/Intelligence: Automation and intelligent segmentation features can help us personalize messages and increase engagement. Review collected by and hosted on G2.com.

Despite being a very useful platform, some points could be improved:

Learning curve: Some advanced features require time to understand and configure correctly.

Portuguese interface: Although intuitive, certain technical terms could be clearer for beginner users.

Integrations: Not all integrations we use in the third sector are available natively, which sometimes requires alternative solutions.

Automation: The configuration of automatic flows could be more simplified, especially for those without prior experience.

Reports: The reports are good, but they could offer more customization and visualization options. Review collected by and hosted on G2.com.

It is a very intuitive platform, the loading of contacts is quite user-friendly, Review collected by and hosted on G2.com.

The email marketing platform is quite intuitive, as is the email builder. It falls a bit short on email templates, but nevertheless, its functionality is very good. We have not explored the integrations or the other features, which we hope are of very good quality like the email feature. Review collected by and hosted on G2.com.

Intuitive, easy to understand, and delivers what it promises. The integration with my store was super simple, in just a few clicks. In terms of performance, I'm still in the early testing stages, but the little I've experienced so far gives me some confidence. As for the prices, there are options for everyone, which is positive because there are those who are just starting and still don't know if the investment will be worth it.

The support was quick, precise, and attentive. I haven't tested the AI yet. Review collected by and hosted on G2.com.

At first, it is not easy to understand the plans: there are many extra options, and it becomes difficult to decide, especially for those who can spend little money. Review collected by and hosted on G2.com.

E-goi allows us to do much more than just send emails. The ability to centralize different communication tools on a single platform, segment audiences, automate processes, and track campaign performance makes our work simpler, more organized, and effective. For Padrinhos do Mundo, this translates into more consistent communication with sponsors, volunteers, partners, and supporters, helping us create closer and more personalized relationships. The E-goi Support program has been an asset, enhancing our mobilization capacity and giving more visibility to our mission. Review collected by and hosted on G2.com.

The main improvement we would like to see is the ability to change the name of a campaign after its creation. Other than that, we have no relevant remarks. The platform is quite comprehensive and, although there is an initial learning curve, this is natural considering the diversity of available features. Review collected by and hosted on G2.com.