DubBot Reviews (109)

Reviews

DubBot Reviews (109)

4.9
109 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and responsive support provided by DubBot, highlighting its intuitive interface that simplifies accessibility and web governance tasks. Many appreciate how it effectively identifies issues and offers actionable insights, making it a valuable tool for maintaining website quality. A common limitation noted is the occasional difficulty in understanding some features, but overall sentiment remains highly positive.

Pros & Cons

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Keith P.
KP
Keith P.
Director, Digital Systems
Mid-Market (51-1000 emp.)
"Sweet spot of usability, features, support, and price"
5/5
What do you like best about DubBot?

Don’t sleep on DubBot! We use it on our company internet site, a handful of project sites, and even our intranet (which DubBot can authenticate into) to keep everything in top shape. Very intuitive user experience making it easy to quickly review and address any issues. No feature bloat – only just what you need at a very competitive cost. If you ever run into any issues, the support team is easily accessible via email and chat and super responsive. Review collected by and hosted on G2.com.

What do you dislike about DubBot?

Nothing comes to mind. It has been able to address all our website quality needs. Review collected by and hosted on G2.com.

David S.
DS
David S.
Chief Executive Officer
Small-Business (50 or fewer emp.)
"Simple, Fast and Powerful - DubBot helps your website match your brands promise and expectations"
5/5
What do you like best about DubBot?

Simple, clear identification of critical accessibility, usability, quality and web governance issues through an easy-to-understand and fast to action interface. Review collected by and hosted on G2.com.

What do you dislike about DubBot?

I have no complaints. The pricing is excellent, features are simple to use and the support team is fantastic. It does exactly what I need it to do. Review collected by and hosted on G2.com.

Response from Blaine Herman of DubBot

Thank you for the review, David! It is a pleasure to work with you and your team!

JO
Jason O.
Assistant Director of Web and Digital Strategy
Mid-Market (51-1000 emp.)
"Our third and hopefully last quality assurance solution"
4.5/5
What do you like best about DubBot?

Our ~300 end users have reported the user interface is significantly easier to use and navigate than our past services. They also love the SSO integration.

As the main admin, I have noticed many fewer false positives in the accessibility area, while other services gave me so many it was essentially impossible to work through issues.

Scans are fast! Review collected by and hosted on G2.com.

What do you dislike about DubBot?

Some of the end user documentation is a little light, but after contacting DubBot support they added several help articles.

I would like a few extra custom check options (such as searching for images based on size), though I believe items like that are on the roadmap. Review collected by and hosted on G2.com.

MH
Mackenzie H.
Associate Director of Digital Communications
"Truly Impressive Customer Support!"
5/5
What do you like best about DubBot?

I've been most impressed by DubBot's support and customer service. They let you tag their support team in any task if you have questions or need something fixed, and they usually respond within a few hours with a solution. Review collected by and hosted on G2.com.

What do you dislike about DubBot?

We rely on web editors from across our institution to fix their own webpage issues, and sometimes they don't understand the errors that show up flagged on their pages. But DubBot has done an excellent job continuing to explain accessibility errors within each flag and offer their support team to give further help if needed. Review collected by and hosted on G2.com.

MM
Mitchel M.
Associate Director for Digital Communications
"What is DubBot?"
5/5
What do you like best about DubBot?

DubBot is an easy-to-use platform for helping with accessibility and SEO. Integration with Cascade is a huge plus! Review collected by and hosted on G2.com.

What do you dislike about DubBot?

I cannot think of anything about the platform that is not intuitive and their chat feature helps should a question arise. Review collected by and hosted on G2.com.

Holly N.
HN
Holly N.
Web Manager
Small-Business (50 or fewer emp.)
"Simply the best"
5/5
What do you like best about DubBot?

Dubbot customer service and support are beyond amazing. They give very personalized attention and are incredibly responsive. The platform is intuitive and allows us to share reports with other CMS users to improve their sites. The reports are easy to read and don't require the recipient to see our entire dashboard. There is much we can do within the system to organize users and sites. Dubbot plugs into our CMS, making edits seamless. Review collected by and hosted on G2.com.

What do you dislike about DubBot?

Honestly, there is nothing I don't like. Review collected by and hosted on G2.com.

Verified User in Computer Software
CC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Invaluable partner & product for our accessibility needs"
5/5
What do you like best about DubBot?

DubBot’s team has been top-notch in helping us test and deliver accessibility to our clients' sites for Wordpress & Webflow. They are responsive, reasonable, and pragmatic. The team is constantly available to help our agency understand how to maintain accessibility for our websites. They've been crucial in helping us get more business as more of our customers understand and realize the importance of accessiblity. Simply put, DubBot's input has helped increase our revenue in 2021 and we're excited to see this partnership grow. Review collected by and hosted on G2.com.

What do you dislike about DubBot?

We havne't had any major issues or anything of significance to comment on. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Best price, for the functionality and excellent support"
5/5
What do you like best about DubBot?

We have a large site and a small budget. The fucntionality DubBot provides meets our needs for a price we can afford. That alone made DubBot the best choice on the market for our team. I was genuinely surprised at the quality of support we recieved. The setup process was painless, training was provided, and there is unlimited support from an expert team. Anytime I contact DubBot, they are helpful, attentive and prompt. DubBot gives me a single place to keep tabs on all the quality assurance issues that affect our site, and they do it well. Review collected by and hosted on G2.com.

What do you dislike about DubBot?

The interface takes a little getting used to. It's fairly intuitive, but there's a small learning curve. Review collected by and hosted on G2.com.

Micah W.
MW
Micah W.
WordPress Developer
Small-Business (50 or fewer emp.)
"DubBot is a best-in-class site governance tool"
5/5
What do you like best about DubBot?

DubBot scans your entire site and makes it easy to convert issues into tasks so you can methodically improve your site! Review collected by and hosted on G2.com.

What do you dislike about DubBot?

There isn't much to dislike about this tool. The documentation in a few areas could be a bit better. Review collected by and hosted on G2.com.

Debbie W.
DW
Debbie W.
Project Manager
Small-Business (50 or fewer emp.)
"Easy to Use and Great Insights"
5/5
What do you like best about DubBot?

I love the interface. It is much easier to use than some other similar tools I have tried. The customer support is fabulous! The immediate responses and level of helpfulness are incredible and so rare these days. The willingness of them to work with us on issues is very appreciated. Review collected by and hosted on G2.com.

What do you dislike about DubBot?

Nothing, honestly. This product meets and exceeds all of my needs and expectations. Review collected by and hosted on G2.com.