DubBot Reviews (109)

Reviews

DubBot Reviews (109)

4.9
109 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and responsive support provided by DubBot, highlighting its intuitive interface that simplifies accessibility and web governance tasks. Many appreciate how it effectively identifies issues and offers actionable insights, making it a valuable tool for maintaining website quality. A common limitation noted is the occasional difficulty in understanding some features, but overall sentiment remains highly positive.

Pros & Cons

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DD
Dan D.
Mid-Market (51-1000 emp.)
"Intuitive, rock-solid, amazing support!"
5/5
What do you like best about DubBot?

I love the simple interface- easy to use, navigate and gets the jobs done that I purchased it for. There's no cruft to confuse or obfuscate from getting the work done. We have a large group of users that my team and I need to manage and the administrative interface is stellar- we're able to give granular access to our sites as needed without a complicated management system.

What I really LOVE- and I can't say this enough- is how personal and quick responding their support team is! We've had a few suggestions in the past, thoughts on how the system could be made a bit easier to use- the team a Dubbot took those suggestions to heart and implemented them VERY quickly. FANTASTIC support!

We used to use another competing and older tool, that unfortunately took another path- became extremely expensive, unwieldy to use, overcomplicated, and a bear for those folks to whom web design/development/editing isn't second nature. We shifted to Dubbot, have not looked back and zero regrets for the change. It's a great tool, great company and great support! Review collected by and hosted on G2.com.

What do you dislike about DubBot?

I really don't have anything that I can say about DubBot that I dislike about it. It's a great system! Review collected by and hosted on G2.com.

Lindsey S.
LS
Lindsey S.
Accessibility Support Specialist
Enterprise (> 1000 emp.)
"DubBot Excels at Customer Service, Features, and Usability"
5/5
What do you like best about DubBot?

As an SEC university with a decentralized content creation process, we sought out a solution that provided a customized approach to web governance for QA, accessibility, SEO, improving user experience, and maintaining consistency across our sites: DubBot delivered! Their tool met our needs without creating unnecessary work or boxes to check. The product is easy to learn and use, integrates with our CMS via deep linking for seamless editing, and is more efficient and less expensive! DubBot's customer service went above and beyond: their team consistently communicated to ensure our needs were met, and it is great to see them when I attend conferences! Some favorites: task management, custom checks, and when they heard my feedback and adapted their roadmap. Review collected by and hosted on G2.com.

What do you dislike about DubBot?

Of the tools that I have tried (4 total), DubBot was the product that met all of my needs. While they do not (currently?) include some services like behavior mapping or enterprise accessibility education programs, I wasn't looking for those things. I prefer to buy the tool I need, work with a company that does it well, and know that they prioritize quality, customer service, and relationships over quick wins and big fish. If you are looking for a one-stop shop for all of these things, DubBot may not be the right choice, but they won't sell you more than you need and stand behind their product. Review collected by and hosted on G2.com.

David J.
DJ
David J.
Director of Information Technology
Mid-Market (51-1000 emp.)
"Great website quality tool"
4.5/5
What do you like best about DubBot?

Having used Siteimprove, we were impressed at how much easier to use DubBot was than the previous tool. When compared with our current solution at the time, it was less expensive, easier to use, and gave us results that was more actionable. Review collected by and hosted on G2.com.

What do you dislike about DubBot?

The only downside I can think of in comparison to other products like Siteimprove is less detail. Review collected by and hosted on G2.com.

RB
Randy B.
Web Administrator
Mid-Market (51-1000 emp.)
"Great product, great price. Most useful product I have EVER used to manage ADA Compliance!"
5/5
What do you like best about DubBot?

The interface is excellent. It is also saving us money from the product we have been using for several years. The "best" thing is the support staff. Review collected by and hosted on G2.com.

What do you dislike about DubBot?

We may find something as we move forward, but so far nothing we dislike. Review collected by and hosted on G2.com.

Matt B.
MB
Matt B.
Chief Technical Officer
Small-Business (50 or fewer emp.)
"Easy to use, packed with power"
5/5
What do you like best about DubBot?

My favorite feature is that it proactively scans and identifies issues, then notifies me. Not having to "live in the system" to stay on top of things makes a big impact in my already busy day-to-day.

The interface is so intuitive. When you're reviewing the accessibility reports and problem items, they highlight the exact issue on the live page, tell you why it's wrong and exactly how to fix it. It has both non-technical explanations as well as technical code for developers. We love the ability to assign tasks to other team members directly from the issue inside Dubbot.

The broken link checker and readability features are also absolute musts! We compete with a lot of financial sites and have to ensure our content has high scores in both of these to remain competitive. From an accessibility and seo standpoint, we couldn't do without Dubbot....well, we could; it would just be a lot more expensive and a major headache.

Lastly, having worked with other providers in the past, I can say (above all else) that I am most impressed with their customer service. I would do without some of the features if it meant I could get great support and care when I need it....luckily we didnt have to compromise! Review collected by and hosted on G2.com.

What do you dislike about DubBot?

The broken link checker is almost TOO good. It flags a lot of colloquial words and industry-specific acronyms and spellings. With that said, there's an effortless way to add to the dictionary or ignore from future crawls, both at the term and page levels. Review collected by and hosted on G2.com.

Holly W.
HW
Holly W.
Vice President of Marketing
Mid-Market (51-1000 emp.)
"Makes web accessibility more accessible for my team"
5/5
What do you like best about DubBot?

What I like best about Dubbot is that it makes it easy for our creative and marketing teams to understand accessibility issues and make all our web properties more accessible. We have a couple dozen unique web properties, and we can manage all of them from a single Dubbot account. Within each site, the accessibility issues are grouped together by page and issue type, so it's easy to see dozens of issues that can be resolved, say, with a single change to our css. Issue grouping and issue severity ranking help us prioritize which fixes to focus on first. And from there, we can assign issues to team members for some lightweight project management. Review collected by and hosted on G2.com.

What do you dislike about DubBot?

It was a little confusing to get our user permissions set up correctly so each person would have access only to the sites they work on, but the Dubbot team helped us get that sorted out within just a few minutes. Review collected by and hosted on G2.com.

Brian S.
BS
Brian S.
Mid-Market (51-1000 emp.)
"Very helpful tool for our company and clients"
5/5
What do you like best about DubBot?

My company utilizes DubBot for our own needs as well as those of our clients. It provides a nice, intuitive user experience and proves extremely helpful in identifying accessibility issues as well as other common issues on our sites. It's become an indispensable tool for our business, and we recommend it without hesitation, especially now that it integrates so cleanly with Drupal. Review collected by and hosted on G2.com.

What do you dislike about DubBot?

There aren't many downsides to report. Compared to comparable tools in the marketplace, DubBot provides a comprehensive service at a reasonable price point. It may not be as fully featured as some other platforms, but what it does it does well. Review collected by and hosted on G2.com.

Response from Blaine Herman of DubBot

Thank you for your review, Brian!

Erich D.
ED
Erich D.
Sales
Small-Business (50 or fewer emp.)
"DubBot is a perfect fit for my agency."
5/5
What do you like best about DubBot?

I used Siteimprove for years until I found out about DubBot. DubBot offers everything that Siteimprove does, and they saved me more than 50% in annual costs. Review collected by and hosted on G2.com.

What do you dislike about DubBot?

Nothing - at least I haven't had issues yet. Review collected by and hosted on G2.com.

Lallo V.
LV
Lallo V.
Mid-Market (51-1000 emp.)
"Dubot is getting better and the customer service is great"
4.5/5
What do you like best about DubBot?

I can't say enough good things about Dubbot as a tool and as a company. I've had good encounters with their staff, and the leaders have built quality products in the past, so I trust their expertise. From the sales associate to the founders, you will get people who care about their customers. Some quality assurance tools are slow to answer questions, but I've put tickets in, and even the founders answer them with expedience. The founders helped build one of the Content Management Systems I enjoy, so they have a lot of experience building quality products with the customer in mind. Review collected by and hosted on G2.com.

What do you dislike about DubBot?

I miss some features from another quality assurance tool I've used previously, but they quickly add new features and like it when you submit ideas to them. Review collected by and hosted on G2.com.

Alvin C.
AC
Alvin C.
Manager Collaborative Services and Adjunct Professor of Computer Science
Enterprise (> 1000 emp.)
"Fantastic product and team to support you on your inclusion efforts"
5/5
What do you like best about DubBot?

It is very user-friendly and easy to use. Very accurate reports and helpful staff when you have questions about how to apply a particular fix. The level of support and care from the staff is amazing and refreshing in an industry of literal bots, DubBot automates the technology, not the customer service. Review collected by and hosted on G2.com.

What do you dislike about DubBot?

Nothing big. The only thing I'd change is a little easier to change the report notification emails by groups. Review collected by and hosted on G2.com.