Dropbox Sign (formerly HelloSign) Reviews (2,273)

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Dropbox Sign (formerly HelloSign) Reviews (2,273)

View 1 Video Reviews
4.7
2,273 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive interface of Dropbox Sign, highlighting how it simplifies the document signing process for both senders and recipients. Many appreciate its ability to streamline workflows and save time, making it a valuable tool for businesses. However, some users note that email delivery issues can occasionally hinder the signing experience.

Pros & Cons

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Mark W.
MW
Mark W.
Founder
Staffing and Recruiting
Small-Business (50 or fewer emp.)
"Saves Time and Minimizes Contract Friction"
5/5
What do you like best about Dropbox Sign (formerly HelloSign)?

I use Dropbox Sign to send out contracts to clients for review and signature, which saves me a lot of time compared to traditional methods. It minimizes the friction between my company and the client, speeding up the contract signing process. I like being able to upload contracts and expedite them quickly. The feature that allows me to save my signature and input it on contracts is really useful, saving me the time of printing, signing, and re-uploading. I also appreciate being able to track whether a contract is opened, viewed, or signed, which helps me monitor multiple contracts and know which clients to follow up with. The setup process was really easy and straightforward, and I find it simple to upload documents and send them out for signature. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Sign (formerly HelloSign)?

If I was being really picky, it doesn't seem to remember my log on details. When I click remember me, I have to sign in manually each time. Review collected by and hosted on G2.com.

KP
Karthick P.
GTM Manager
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Dropbox Sign: Simple, Efficient E-Signatures with Smooth Dropbox Integration"
4/5
What do you like best about Dropbox Sign (formerly HelloSign)?

The Dropbox Sign is simple and efficient tool to make signature process easily.

Clear user interface with everything straight forward process doesn't require additional training to process

Faster document workflows with smooth drop box integration Review collected by and hosted on G2.com.

What do you dislike about Dropbox Sign (formerly HelloSign)?

There are some common downside of this tool

Limited advanced features compared to their competitors DocuSign it lack with some advanced features in workflow, complex approvals chains, conditional logic and deeper customization Review collected by and hosted on G2.com.

Nick T.
NT
Nick T.
Co-Founder | Director | Frontman
Small-Business (50 or fewer emp.)
"Fast, Great Value E-Signature Tool that's Easy to Use"
5/5
What do you like best about Dropbox Sign (formerly HelloSign)?

Fast Control Panel - Documents can be sent quickly on the move.

Set Signer Order - We ask clients to sign our agreements before we countersign

Cost - we compared HelloSign, and it came out the best value v. features Review collected by and hosted on G2.com.

What do you dislike about Dropbox Sign (formerly HelloSign)?

Nothing - the software is great and has been the best we have used Review collected by and hosted on G2.com.

Shoaib S.
SS
Shoaib S.
People and Culture Officer
Consulting
Small-Business (50 or fewer emp.)
"Efficient, User-Friendly eSignature Tool with Room for Improvement"
5/5
What do you like best about Dropbox Sign (formerly HelloSign)?

I've been using Dropbox Sign (formerly HelloSign) for around three to five years mainly for our signature needs, whether internal or client-facing documents. It's been a significant cost-saving measure, reducing the money we spend on printing. The platform is faster, simpler, and more convenient, and you don't have to be tech-savvy to use it. I really appreciate the ease of use, especially the drag-and-drop features for initials and text. Everything about it has been very efficient. I like that we're able to set queues on who gets to sign first and send signature requests in a predetermined sequence. One of the good features is the automatic reminders it sends if someone forgets to sign, and there's also the option to manually send reminders to wherever the sequence has stopped. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Sign (formerly HelloSign)?

I've been requesting the feature for adding colorful stamps and signatures. I believe that customer service mentioned it's due to legal issues, but it's something we always looked forward to but never saw implemented. Also, the API feature wasn't very cost-effective for our small company; it felt a bit pricey for our needs. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Excellent Product Quick & Easy To Use!"
4.5/5
What do you like best about Dropbox Sign (formerly HelloSign)?

Easy to upload documents from various platforms, drives, drag & drop or upload directly. Can have multiple signers on one doc, various editable fields. Send a message with the doc & cc yourself or someone else. Very quick & easy to get a document out. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Sign (formerly HelloSign)?

I struggled to have one doc that I could send to many, had to upload individually. Probably didnt use all the features available, maybe some 1:1 f2f/personal training when you firt sign up. ONLINE Manuals that you get referred to or docs do not cover individual experiences/user requirements. Review collected by and hosted on G2.com.

Josh M.
JM
Josh M.
CEO
Small-Business (50 or fewer emp.)
"Ok Product, horrible at scale"
0/5
What do you like best about Dropbox Sign (formerly HelloSign)?

Was easy to integrate and they give some free monthly signatures Review collected by and hosted on G2.com.

What do you dislike about Dropbox Sign (formerly HelloSign)?

Don't allow you to download your own data, without upgrading to their highest level plans. How do you not have a download all??? Bad interface, can only download one at a time, which is super slow and ineffective. Support just pushes you to upgrade, rather than help. Review collected by and hosted on G2.com.

Norma I.
NI
Norma I.
Operation Manager
Small-Business (50 or fewer emp.)
"Facilitate Quick and Easy Signatures"
5/5
What do you like best about Dropbox Sign (formerly HelloSign)?

What I like about Dropbox Sign is its ease of use and organization. Additionally, its design is user-friendly, which I really appreciate. It is also faster, as everything is digital and there is no need to move to sign somewhere else. The price of Dropbox Sign is better compared to Docusign, and it is easier to use. The initial setup was very easy, which facilitates the adoption of the service. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Sign (formerly HelloSign)?

N/A Review collected by and hosted on G2.com.

Ishan S.
IS
Ishan S.
Manager and Dietician at Chaitanya Homoeo Clinic, Medical Store Owner, Content Creator
Hospital & Health Care
Small-Business (50 or fewer emp.)
"Worked Well for Basic Clinic and Client Signatures"
4/5
What do you like best about Dropbox Sign (formerly HelloSign)?

What I liked best about Dropbox Sign was how it helped me manage basic document signing work easily. I work as a Dietician, manage a homeopathy clinic, and also handle diet and content related client work. Earlier, I used Dropbox Sign to send patient consent forms, simple follow up reports, and bills for digital signatures, which saved time because I did not have to print or scan papers repeatedly. Customer Support was helpful too. But When my work grew, my document needs changed, so I stopped using it as my main tool.

For my diet and content work, I also used it to send basic service agreements and invoices to clients for signing. It was easy to use and quick to set up, so I could start working without any technical issues. At that time, the features were sufficient for straightforward signing needs, and document sharing and signing worked smoothly. Overall, Dropbox Sign helped keep my clinic and client paperwork organized when my workflow was simple. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Sign (formerly HelloSign)?

As my daily work increased, Dropbox Sign began to feel a bit limited. It works fine for simple signatures, but when I had to handle multiple documents like consent forms, follow-ups, and client agreements, it was not always easy to manage everything in one place. There are fewer options to customize or track documents in detail, which can make work feel a little slow when things get busy.

As my clinic and client work grew and I had to manage more consent forms, follow ups, bills, and agreements, I needed more advanced document handling, so I started using PandaDoc instead. Review collected by and hosted on G2.com.

Shubham S.
SS
Shubham S.
Owner
Hospital & Health Care
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Simple way to collect patient consent forms digitally"
4.5/5
What do you like best about Dropbox Sign (formerly HelloSign)?

I am a dermatologist and dietitian, and I use Dropbox Sign mostly for patient consent forms and treatment approvals. What I like most is how simple it is to use. I didn’t need any training or setup guide, I just uploaded my form, added the signature box, and sent it to the patient. The overall interface feels very clean and easy to understand, even during a busy clinic day.

I use it a few times every week, especially before laser treatments or procedures where written consent is important. It fits smoothly into my routine and doesn’t disturb my workflow. The number of features is just right, not too many confusing options, only what I actually need for sending, signing, tracking, and storing forms.

Integration was also smooth. It works well with my email, Microsoft Onedrive and Google Drive, so saving signed documents or sharing them is quick. I didn’t face any technical issues while setting it up. I haven’t needed customer support yet because everything worked as expected from the start.

Overall, it makes the signing process faster, professional, and fully digital, which is very helpful in a clinic environment. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Sign (formerly HelloSign)?

Sometimes my patients donot receive the signing email instantly, or it goes into their spam folder. This causes a small delay, especially when I’m waiting for a consent form before starting a skin procedure. I wish the email delivery was a bit more reliable.

Also, when I send more than one document at the same time, it becomes slightly hard to track which patient has signed and which one is still pending. The dashboard works fine, but it could be more clear when handling multiple ongoing requests. Review collected by and hosted on G2.com.

Dave M.
DM
Dave M.
T
Small-Business (50 or fewer emp.)
"Secure, Real-Time Collaboration Made Easy"
4/5
What do you like best about Dropbox Sign (formerly HelloSign)?

Dropbox allows our group to share confidential information on a real time basis. These shared documents are stored in a secure password protected environment. All parties are able to access this from a remote location Review collected by and hosted on G2.com.

What do you dislike about Dropbox Sign (formerly HelloSign)?

Not all users are proficient at retrieving and updating these documents. There are no clear cut steps on how to proceed with this process. There should be an AI assist to help novice users. Review collected by and hosted on G2.com.